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    Historial de interrupciones de Scrapinghub

    56 incidentes de Scrapinghub registrados desde mayo de 2024, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Zyte API – Degradación de rendimiento para la reproducción del navegador

    Comenzó 13 de septiembre de 2026 a las 14:28 UTC · 4h 50m

    IssuesIncidente menor
    Componentes afectados
    Zyte API
    1. 13 de septiembre de 2026 a las 14:28 UTCinvestigating

      Actualmente estamos investigando esta cuestión.

    2. 13 de septiembre de 2026 a las 15:16 UTCmonitoring

      Se ha aplicado una solución y estamos monitoreando los resultados.

    3. 13 de septiembre de 2026 a las 19:18 UTCresolved

      Este incidente ha sido resuelto.

    Traducido automáticamente desde la actualización oficial del incidente.

    Zyte API – Degradación de rendimiento

    Comenzó 10 de septiembre de 2026 a las 5:28 UTC · 1d 2h

    IssuesIncidente menor
    Componentes afectados
    Zyte API
    1. 10 de septiembre de 2026 a las 5:28 UTCinvestigating

      Actualmente estamos experimentando un rendimiento degradado con Zyte API Browser Rendering. Los clientes que usan Browser Rendering pueden experimentar mayor latencia, solicitudes fallidas (520s), o tasas de éxito reducidas. Nuestro equipo está investigando activamente la cuestión y trabajando para minimizar el impacto. Proporcionaremos más actualizaciones tan pronto como se disponga de más información. Nos disculpamos por la molestia y apreciamos su paciencia.

    2. 10 de septiembre de 2026 a las 6:28 UTCmonitoring

      Se ha aplicado una solución, y actualmente estamos monitoreando los resultados.

    3. 11 de septiembre de 2026 a las 7:52 UTCresolved

      Este incidente ha sido resuelto.

    Traducido automáticamente desde la actualización oficial del incidente.

    Degradación del desempeño en la planificación y el despliegue de puestos de trabajo periódicos

    Comenzó 17 de agosto de 2026 a las 9:05 UTC · 3h 36m

    IssuesIncidente menor
    Componentes afectados
    Scrapy Cloud - Periodic Job SchedulingScrapy Cloud - Project Deployment
    1. 17 de agosto de 2026 a las 9:05 UTCinvestigating

      Actualmente estamos experimentando problemas con la programación periódica de puestos de trabajo y el despliegue. Estamos investigando sobre este problema y lo mantendremos informado.

    2. 17 de agosto de 2026 a las 12:41 UTCresolved

      Este incidente ha sido resuelto.

    Traducido automáticamente desde la actualización oficial del incidente.

    Degradación del servicio parcial de la programación del trabajo en Scrapy Cloud

    Comenzó 16 de julio de 2026 a las 9:32 UTC · 7h 37m

    OutageIncidente mayor
    Componentes afectados
    Scrapy Cloud - Periodic Job Scheduling
    1. 16 de julio de 2026 a las 9:32 UTCinvestigating

      Actualmente estamos investigando un problema donde no se programan trabajos en Scrapy Cloud a pesar de las unidades disponibles.

    2. 16 de julio de 2026 a las 14:17 UTCmonitoring

      Se ha aplicado una solución y estamos monitoreando los resultados.

    3. 16 de julio de 2026 a las 17:09 UTCresolved

      Este incidente ha sido resuelto.

    Traducido automáticamente desde la actualización oficial del incidente.

    Performance degradation in Periodic jobs scheduling

    Comenzó 28 de junio de 2026 a las 8:12 UTC · 16h 15m

    IssuesIncidente menor
    Componentes afectados
    Scrapy Cloud - Periodic Job Scheduling
    1. 28 de junio de 2026 a las 8:12 UTCinvestigating

      We are currently experiencing issues with the Periodic jobs scheduling. We are investigating about this issue and will keep you posted.

    2. 28 de junio de 2026 a las 19:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 29 de junio de 2026 a las 0:26 UTCresolved

      This incident has been resolved.

    Zyte Dashboard is inaccessible

    Comenzó 27 de junio de 2026 a las 18:56 UTC · 5h 27m

    Pending
    Componentes afectados
    Scrapy Cloud - Periodic Job SchedulingScrapy Cloud - Job Execution and StorageWeb DashboardScrapy Cloud - Project Deployment
    1. 27 de junio de 2026 a las 18:56 UTCinvestigating

      We are currently experiencing service disruption affecting app.zyte.com. Our Product team is actively investigating the issue.

    2. 27 de junio de 2026 a las 19:56 UTCinvestigating

      We are currently investigating an issue causing intermittent disruptions and connectivity problems across some of our services. Our initial investigation indicates this is due to a networking issue with our upstream infrastructure provider.

    3. 27 de junio de 2026 a las 23:37 UTCmonitoring

      Our upstream infrastructure provider has confirmed that the networking issue has been resolved. We are currently monitoring our systems to ensure stability before closing this incident.

    4. 28 de junio de 2026 a las 0:23 UTCresolved

      This incident has been resolved.

    Issue Displaying Zyte API Statistics in Web Dashboard

    Comenzó 19 de mayo de 2026 a las 11:43 UTC · 1d 0h

    IssuesIncidente menor
    Componentes afectados
    Web Dashboard
    1. 19 de mayo de 2026 a las 11:43 UTCinvestigating

      Our web dashboard is currently experiencing issues displaying Zyte API statistics data. We are actively working on resolving this issue.

    2. 19 de mayo de 2026 a las 16:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 de mayo de 2026 a las 12:04 UTCresolved

      This incident has been resolved.

    Zyte API – Performance Degradation

    Comenzó 14 de abril de 2026 a las 8:51 UTC · 21h 2m

    IssuesIncidente menor
    Componentes afectados
    Zyte API
    1. 14 de abril de 2026 a las 8:51 UTCinvestigating

      We are currently experiencing degraded performance with Zyte API due to a disruption from one of our providers. Our team is actively investigating the issue to minimize the impact. We'll provide updates as soon as more information becomes available. Thank you for your patience.

    2. 14 de abril de 2026 a las 9:13 UTCidentified

      The issue has been identified by the provider and we are currently working to isolate the affected nodes so traffic can be recovered

    3. 14 de abril de 2026 a las 15:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 15 de abril de 2026 a las 5:53 UTCresolved

      This incident has been resolved.

    Scrapy Cloud Jobs API Issue

    Comenzó 26 de febrero de 2026 a las 3:25 UTC · 5d 5h

    IssuesIncidente menor
    Componentes afectados
    Scrapy Cloud - Periodic Job SchedulingScrapy Cloud - Job Execution and StorageScrapy Cloud - Project Deployment
    1. 26 de febrero de 2026 a las 3:25 UTCinvestigating

      We are currently experiencing issues with the scheduling and listing of periodic jobs in Scrapy Cloud. We are still investigating the cause and apologize for the inconvenience.

    2. 26 de febrero de 2026 a las 4:02 UTCinvestigating

      We are continuing to investigate this issue.

    3. 26 de febrero de 2026 a las 4:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 26 de febrero de 2026 a las 8:00 UTCinvestigating

      We are currently investigating this issue.

    5. 26 de febrero de 2026 a las 15:37 UTCidentified

      The issue has been identified and fix will be released shortly

    6. 3 de marzo de 2026 a las 8:39 UTCresolved

      The issue has been identified and fix will be rolled out soon.

    Zyte API – Performance Degradation

    Comenzó 12 de febrero de 2026 a las 5:08 UTC · 1d 9h

    IssuesIncidente menor
    Componentes afectados
    Zyte API
    1. 12 de febrero de 2026 a las 5:08 UTCinvestigating

      We are currently experiencing degraded performance with Zyte API, particularly impacting browser rendering requests. Our team is actively investigating the issue. We'll provide updates as soon as more information becomes available. Thank you for your patience.

    2. 12 de febrero de 2026 a las 8:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 de febrero de 2026 a las 14:39 UTCresolved

      This incident has been resolved.

    Scrapy Cloud Partial Service Outage

    Comenzó 28 de enero de 2026 a las 17:30 UTC · 0m

    Pending
    1. 29 de enero de 2026 a las 3:18 UTCresolved

      We experienced a temporary service degradation impacting Scrapy Cloud on January 28th between 23:05 UTC - 23:47 UTC. During this window, you may have observed reduced performance due to an unexpected router outage at our service provider. The issue has since been fully resolved, and all services are operating normally.

    Web Dashboard doesn't show Zyte API Stats

    Comenzó 11 de diciembre de 2025 a las 8:40 UTC · 7h 8m

    IssuesIncidente menor
    Componentes afectados
    Web Dashboard
    1. 11 de diciembre de 2025 a las 8:40 UTCidentified

      Our web dashboard has issues displaying the Zyte API stats. We are currently working on resolving this issue. Please note that this does NOT affect any other product.

    2. 11 de diciembre de 2025 a las 9:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 de diciembre de 2025 a las 15:48 UTCresolved

      This incident has been resolved.

    Zyte API Account Suspension

    Comenzó 14 de noviembre de 2025 a las 8:09 UTC · 1d 6h

    IssuesIncidente menor
    Componentes afectados
    Zyte API
    1. 14 de noviembre de 2025 a las 8:09 UTCinvestigating

      We are currently experiencing issues where some Zyte API accounts are getting suspended incorrectly. We are investigating the issue and taking actions to mitigate it

    2. 14 de noviembre de 2025 a las 10:03 UTCmonitoring

      The incident has been mitigated. The incorrectly suspended account have been unsuspended.

    3. 15 de noviembre de 2025 a las 14:36 UTCresolved

      This incident has been resolved.

    AWS issue impacting our services

    Comenzó 20 de octubre de 2025 a las 10:03 UTC · 3h 52m

    OutageIncidente mayor
    Componentes afectados
    Support CenterZyte APIWeb Dashboard
    1. 20 de octubre de 2025 a las 10:03 UTCidentified

      We are experiencing some difficulties with our services due to our AWS provider having an incident. Please note that this is outside of control and we are looking into restoring all our services fully as soon as possible.

    2. 20 de octubre de 2025 a las 10:04 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 20 de octubre de 2025 a las 11:20 UTCmonitoring

      Between 07:00 AM and 09:27 AM UTC, we experienced increased error rates and latency across multiple services due to an AWS outage specifically related to a DNS resolution issue impacting DynamoDB. Our systems have now recovered, and services are mostly operating normally. We will continue to monitor and provide further updates as needed.

    4. 20 de octubre de 2025 a las 13:55 UTCresolved

      This incident has been resolved.

    Service Degradation for Smart Proxy Manager

    Comenzó 1 de octubre de 2025 a las 11:08 UTC · 1d 0h

    OutageIncidente crítico
    Componentes afectados
    Smart Proxy Manager - ResidentialSmart Proxy Manager
    1. 1 de octubre de 2025 a las 11:08 UTCinvestigating

      We are currently experiencing issues with our Smart Proxy Manager service and our team is actively working on restoring the service.

    2. 1 de octubre de 2025 a las 15:32 UTCmonitoring

      We have deployed a fix and we are currently monitoring the results.

    3. 2 de octubre de 2025 a las 12:07 UTCresolved

      This incident has been resolved.

    Zyte API – Performance Degradation

    Comenzó 17 de septiembre de 2025 a las 9:25 UTC · 3h 26m

    OutageIncidente mayor
    Componentes afectados
    Zyte API
    1. 17 de septiembre de 2025 a las 9:25 UTCinvestigating

      We are currently experiencing degraded performance with Zyte API. Our team is actively investigating the issue. We'll provide updates as soon as more information becomes available. Thank you for your patience.

    2. 17 de septiembre de 2025 a las 9:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17 de septiembre de 2025 a las 12:51 UTCresolved

      This incident has been resolved.

    Zyte API – Performance Degradation

    Comenzó 30 de agosto de 2025 a las 6:55 UTC · 11h 41m

    IssuesIncidente menor
    Componentes afectados
    Zyte API
    1. 30 de agosto de 2025 a las 6:55 UTCinvestigating

      We are currently experiencing degraded performance in Zyte API, which is resulting in increased response times for a subset of traffic. Our engineering team is actively working on it.

    2. 30 de agosto de 2025 a las 8:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 de agosto de 2025 a las 18:36 UTCresolved

      This incident has been resolved.

    Delayed Scrapy Cloud jobs start

    Comenzó 26 de agosto de 2025 a las 14:36 UTC · 2d 1h

    IssuesIncidente menor
    Componentes afectados
    Scrapy Cloud - Job Execution and Storage
    1. 26 de agosto de 2025 a las 14:36 UTCinvestigating

      We are experiencing a throttling issue regarding the Scrapy Cloud jobs. This might cause the jobs to take longer to start.

    2. 27 de agosto de 2025 a las 6:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 de agosto de 2025 a las 15:38 UTCresolved

      This incident has been resolved.

    Provisioning issue with new signup for Zyte API

    Comenzó 21 de agosto de 2025 a las 11:18 UTC · 4h 40m

    IssuesIncidente menor
    Componentes afectados
    Web Dashboard
    1. 21 de agosto de 2025 a las 11:18 UTCinvestigating

      We are currently experiencing issues with new signups for Zyte API. We are currently investigating the issue.

    2. 21 de agosto de 2025 a las 15:58 UTCresolved

      This incident has been resolved.

    Periodic Job Scheduling Issue

    Comenzó 21 de agosto de 2025 a las 3:42 UTC · 1d 10h

    IssuesIncidente menor
    Componentes afectados
    Scrapy Cloud - Periodic Job Scheduling
    1. 21 de agosto de 2025 a las 3:42 UTCinvestigating

      We are currently experiencing issues with the scheduling of periodic jobs in Scrapy Cloud. We are still investigating the cause and apologize for the inconvenience.

    2. 21 de agosto de 2025 a las 3:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 21 de agosto de 2025 a las 5:03 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 22 de agosto de 2025 a las 13:51 UTCresolved

      This incident has been resolved.