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    Historial de interrupciones de Section

    50 incidentes de Section registrados desde marzo de 2021, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Connectivity issues with Section Anycast network

    Comenzó 20 de febrero de 2026 a las 18:45 UTC · 5h 6m

    OutageIncidente mayor
    Componentes afectados
    Anycast
    1. 20 de febrero de 2026 a las 18:59 UTCinvestigating

      Section is currently experiencing connectivity issues with the Section Anycast network. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 20 de febrero de 2026 a las 19:19 UTCidentified

      We’ve identified an issue with an upstream partner that is affecting the Section Anycast network.

    3. 20 de febrero de 2026 a las 19:34 UTCmonitoring

      We have followed mitigation steps provided by our upstream partner to readvertise affected IP prefixes. We are now seeing traffic levels stabilize and connectivity issues beginning to resolve across the network. We will continue to monitor the situation closely to ensure full stability.

    4. 20 de febrero de 2026 a las 19:44 UTCmonitoring

      We are now seeing connectivity and traffic flow return to normal levels. We will continue to monitor to ensure the stability of these routes.

    5. 20 de febrero de 2026 a las 19:47 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 20 de febrero de 2026 a las 21:04 UTCmonitoring

      While we await a final resolution from our upstream partner regarding the broader incident, our services are currently operating normally. We will continue to monitor the situation until their investigation is fully concluded.

    7. 20 de febrero de 2026 a las 23:56 UTCresolved

      The incident has been resolved. Our upstream partner has also officially concluded their investigation and closed the underlying incident. We have verified that all services are operating at expected performance levels and have now concluded our monitoring period. We apologize for the disruption and appreciate your patience while we worked toward this resolution.

    Section Management Console Issues

    Comenzó 23 de enero de 2024 a las 17:54 UTC · 23m

    Pending
    Componentes afectados
    ConsoleAPI
    1. 23 de enero de 2024 a las 17:54 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 23 de enero de 2024 a las 18:17 UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    Comenzó 30 de octubre de 2023 a las 20:21 UTC · 2h 20m

    Pending
    Componentes afectados
    Console
    1. 30 de octubre de 2023 a las 20:21 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 30 de octubre de 2023 a las 20:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30 de octubre de 2023 a las 20:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30 de octubre de 2023 a las 22:40 UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    Comenzó 17 de octubre de 2023 a las 22:54 UTC · 31m

    OutageIncidente mayor
    Componentes afectados
    ConsoleAPI
    1. 17 de octubre de 2023 a las 22:54 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 17 de octubre de 2023 a las 22:55 UTCinvestigating

      We are continuing to investigate this issue.

    3. 17 de octubre de 2023 a las 23:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 de octubre de 2023 a las 23:25 UTCresolved

      This incident has been resolved.

    Aperture certificate and Console access issues

    Comenzó 6 de julio de 2023 a las 18:23 UTC · 22m

    OutageIncidente crítico
    Componentes afectados
    ConsoleAPI
    1. 6 de julio de 2023 a las 18:23 UTCinvestigating

      We are currently investigating this issue.

    2. 6 de julio de 2023 a las 18:23 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 de julio de 2023 a las 18:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 6 de julio de 2023 a las 18:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 6 de julio de 2023 a las 18:45 UTCresolved

      This incident has been resolved.

    Section Console unavailable

    Comenzó 19 de abril de 2023 a las 23:23 UTC · 1h 26m

    OutageIncidente mayor
    Componentes afectados
    Console
    1. 19 de abril de 2023 a las 23:23 UTCinvestigating

      We are currently investigating this issue.

    2. 20 de abril de 2023 a las 0:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 de abril de 2023 a las 0:49 UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    Comenzó 8 de abril de 2023 a las 0:47 UTC · 3h 19m

    Pending
    Componentes afectados
    ConsoleAPI
    1. 8 de abril de 2023 a las 0:47 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 8 de abril de 2023 a las 1:22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 de abril de 2023 a las 3:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 8 de abril de 2023 a las 3:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 8 de abril de 2023 a las 4:07 UTCresolved

      This incident has been resolved.

    Degraded Service with Section Anycast Network

    Comenzó 20 de diciembre de 2022 a las 15:18 UTC · 2h 19m

    IssuesIncidente menor
    Componentes afectados
    AnycastCalifornia
    1. 20 de diciembre de 2022 a las 15:18 UTCinvestigating

      Section is currently experiencing degraded performance with the Section Anycast network. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 20 de diciembre de 2022 a las 15:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 de diciembre de 2022 a las 15:33 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 20 de diciembre de 2022 a las 17:36 UTCresolved

      This incident has been resolved.

    Degraded Service in AWS US-EAST2 Region (Ohio)

    Comenzó 5 de diciembre de 2022 a las 20:46 UTC · 42m

    OutageIncidente mayor
    1. 5 de diciembre de 2022 a las 20:46 UTCidentified

      Section is currently tracking an issue in AWS US-East 2 region that is currently impacting multiple customers. See here for more details: https://health.aws.amazon.com/health/status Section has automatically routed customer traffic away from this AWS POP however if customer origins are deployed in this region they will be experiencing 522 and 524 errors. Updates will continue to be provided on the status of this issue.

    2. 5 de diciembre de 2022 a las 21:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 de diciembre de 2022 a las 21:28 UTCresolved

      AWS has resolved the issue with AWS US-East-2 (Ohio) For more information please reference the AWS health status page here: https://health.aws.amazon.com/health/status

    Degraded performance within AWS PoPs

    Comenzó 16 de noviembre de 2022 a las 10:12 UTC · 6h 13m

    IssuesIncidente menor
    Componentes afectados
    LondonOregon
    1. 16 de noviembre de 2022 a las 10:12 UTCinvestigating

      We are currently investigating an issue with several AWS PoPs in North America & Europe

    2. 16 de noviembre de 2022 a las 11:16 UTCinvestigating

      Section Engineers continue to work on this issue with urgency. Updates will continue to be provided until the issue has been resolved.

    3. 16 de noviembre de 2022 a las 12:08 UTCinvestigating

      We are continuing to investigate this issue. Updates will continue to be provided until the issue has been resolved.

    4. 16 de noviembre de 2022 a las 13:09 UTCmonitoring

      A fix has been implemented, and we are currently monitoring the results.

    5. 16 de noviembre de 2022 a las 16:26 UTCresolved

      This incident has been resolved.

    DNS Resolution Issues

    Comenzó 14 de noviembre de 2022 a las 2:37 UTC · 9m

    OutageIncidente mayor
    Componentes afectados
    SydneyDNS
    1. 14 de noviembre de 2022 a las 2:37 UTCinvestigating

      Section is currently experiencing experiencing DNS related issues. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 14 de noviembre de 2022 a las 2:44 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 14 de noviembre de 2022 a las 2:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 de noviembre de 2022 a las 2:46 UTCresolved

      This incident has been resolved.

    Control Plane Degradation

    Comenzó 9 de noviembre de 2022 a las 6:15 UTC · 26m

    IssuesIncidente menor
    Componentes afectados
    ConsoleAPI
    1. 9 de noviembre de 2022 a las 6:15 UTCinvestigating

      On Nov 9th starting at 03:15 UTC, Section began experiencing degradation in its control plane. This would affect the time it takes for updates to reach the Points of Presence. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 9 de noviembre de 2022 a las 6:41 UTCresolved

      This incident has been resolved.

    User interface and APIs slow

    Comenzó 13 de octubre de 2022 a las 19:39 UTC · 28m

    IssuesIncidente menor
    Componentes afectados
    Console
    1. 13 de octubre de 2022 a las 19:39 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 13 de octubre de 2022 a las 19:56 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 de octubre de 2022 a las 20:06 UTCresolved

      This incident has been resolved.

    New Project Creation API Issues

    Comenzó 11 de octubre de 2022 a las 19:22 UTC · 23m

    OutageIncidente mayor
    Componentes afectados
    ConsoleAPI
    1. 11 de octubre de 2022 a las 19:22 UTCidentified

      Users are unable to create new Projects on the Section platform. We have identified the issue and a fix is in progress.

    2. 11 de octubre de 2022 a las 19:45 UTCresolved

      This incident has been resolved.

    Management Console and API features unavailable

    Comenzó 19 de septiembre de 2022 a las 17:06 UTC · 1h 2m

    OutageIncidente mayor
    Componentes afectados
    Console
    1. 19 de septiembre de 2022 a las 17:06 UTCinvestigating

      We are currently investigating this issue.

    2. 19 de septiembre de 2022 a las 17:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 19 de septiembre de 2022 a las 17:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19 de septiembre de 2022 a las 18:08 UTCresolved

      This incident has been resolved.

    Section KEI Dashboard Issues

    Comenzó 15 de septiembre de 2022 a las 20:22 UTC · 54m

    IssuesIncidente menor
    Componentes afectados
    Console
    1. 15 de septiembre de 2022 a las 20:22 UTCinvestigating

      Section is currently experiencing issues with our KEI Management Console. End-users may experience issues with accessing the console or performing certain functions. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 15 de septiembre de 2022 a las 21:16 UTCresolved

      This incident has been resolved.

    Degraded Service in AU Melbourne

    Comenzó 13 de septiembre de 2022 a las 2:04 UTC · 4h 17m

    IssuesIncidente menor
    Componentes afectados
    Melbourne
    1. 13 de septiembre de 2022 a las 2:04 UTCinvestigating

      We are currently investigating this issue.

    2. 13 de septiembre de 2022 a las 2:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 13 de septiembre de 2022 a las 2:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 de septiembre de 2022 a las 6:21 UTCresolved

      This incident has been resolved.

    New logins to console.section.io may be slow or error

    Comenzó 7 de septiembre de 2022 a las 22:31 UTC · 27m

    IssuesIncidente menor
    Componentes afectados
    Console
    1. 7 de septiembre de 2022 a las 22:31 UTCidentified

      Users that are not already logged in to console.section.io and are attempting to login may experience slowness or errors and will need to retry. Already logged in users should not be affected. Logins to aperture.section.io should not be affected. The issue has been identified and mitigations are being prepared.

    2. 7 de septiembre de 2022 a las 22:58 UTCresolved

      This incident has been resolved.

    KEI API unavailable

    Comenzó 7 de septiembre de 2022 a las 0:55 UTC · 2h 47m

    OutageIncidente mayor
    Componentes afectados
    API
    1. 7 de septiembre de 2022 a las 0:55 UTCinvestigating

      On Wednesday, 2022-09-07 starting at 12:40 UTC, Section began experiencing the KEI API endpoint being unavailable. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 7 de septiembre de 2022 a las 1:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 7 de septiembre de 2022 a las 2:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 7 de septiembre de 2022 a las 2:11 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 7 de septiembre de 2022 a las 3:41 UTCresolved

      This incident has been resolved.

    KEI Add Project is currently unavailable

    Comenzó 6 de septiembre de 2022 a las 3:22 UTC · 51m

    IssuesIncidente menor
    Componentes afectados
    Console
    1. 6 de septiembre de 2022 a las 3:22 UTCinvestigating

      We are currently investigating the issue

    2. 6 de septiembre de 2022 a las 3:22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 de septiembre de 2022 a las 4:14 UTCresolved

      KEI projects can be created as documented here https://www.section.io/docs/get-started/create-environment/