Historial de interrupciones de Shipcloud

1. 21 de octubre de 2026 a las 15:06 UTCmonitoring

   ** Aviso de seguridad – Global PHP Security Threat** Somos conscientes de una amenaza emergente de seguridad global que afecta a las aplicaciones basadas en PHP y estamos monitoreando estrechamente la situación. Nuestras aplicaciones básicas, **shipcloud.io** y **shipcloud.com**, siguen siendo plenamente operacionales y no se ven afectadas por esta amenaza. Estamos monitoreando activamente la situación y proporcionaremos actualizaciones según sea necesario. Gracias por su comprensión.

Traducido automáticamente desde la actualización oficial del incidente.

1. 20 de octubre de 2026 a las 6:51 UTCresolved

   Con el fin de continuar brindando un servicio seguro y fiable, DPD estará realizando Mantenimiento programado del sistema el miércoles 21 de octubre de 2026, de las 15.00 a las 16.00 horas (CEST). Durante este tiempo, el sistema DPD DE Web Service API permanecerá disponible, pero puede haber breves interrupciones de servicio. Tenga esto en cuenta al planificar su trabajo. Este mantenimiento está destinado a mejorar las medidas de seguridad del DPD y proteger sus datos. DPD está haciendo todo lo posible para mantener la interrupción lo más breve posible, y le agradecemos su comprensión.

Traducido automáticamente desde la actualización oficial del incidente.

1. 2 de junio de 2026 a las 11:37 UTCidentified

   We are currently observing limited availability of DHL Returns functionality and are actively investigating.

2. 2 de junio de 2026 a las 12:26 UTCresolved

   This incident has been resolved.

1. 13 de mayo de 2026 a las 7:19 UTCmonitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation.

2. 13 de mayo de 2026 a las 8:02 UTCresolved

   This incident has been resolved.

1. 12 de mayo de 2026 a las 7:50 UTCmonitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation. --------- >Sehr geehrte Kundin, sehr geehrter Kunde, >wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten >Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit >noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. >Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. >Freundliche Grüße >Ihr DPD Team >Dear customer, >Due to a technical malfunction our Web Services are only available to a limited extent. Unfortunately the response time may be slower than >usual at the moment. >We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service >will be restored. >We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. >If you have any questions please contact us. >With best regards >Your DPD Team

2. 12 de mayo de 2026 a las 9:08 UTCresolved

   This incident has been resolved.

1. 7 de mayo de 2026 a las 6:34 UTCinvestigating

   We are currently investigating this issue.

2. 7 de mayo de 2026 a las 6:55 UTCresolved

   This incident has been resolved.

1. 28 de abril de 2026 a las 6:22 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 28 de abril de 2026 a las 6:33 UTCresolved

   This incident has been resolved.

1. 27 de abril de 2026 a las 7:41 UTCinvestigating

   We are currently investigating this issue.

2. 27 de abril de 2026 a las 7:45 UTCresolved

   This incident has been resolved.

1. 10 de abril de 2026 a las 8:18 UTCidentified

   The DHL CIG (Customer Integration Gateway) is responding with errors, DHL is already investigating and trying to resolve the issue. https://post-paket-deutschland.status.api.dhl.com/incidents/230797?lang=de

2. 10 de abril de 2026 a las 8:43 UTCresolved

   This incident has been resolved.

1. 22 de diciembre de 2025 a las 7:59 UTCmonitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation.

2. 22 de diciembre de 2025 a las 8:56 UTCresolved

   This incident has been resolved.

1. 13 de noviembre de 2025 a las 15:47 UTCidentified

   Due to problems with our cloud provider some carriers and services are currently unavailable. This also affects the usage of all shipcloud owned contracts. We are working hard on mitigating the problems and fixing the issue.

2. 13 de noviembre de 2025 a las 17:05 UTCresolved

   This incident has been resolved.

1. 10 de julio de 2025 a las 8:24 UTCinvestigating

   The API is partially responding with errors when creating shipment quotes or creating a shipment using shipcloud rates with carrier DPD. We have identified the cause of the problem and are working on a fix.

2. 10 de julio de 2025 a las 9:24 UTCresolved

   This incident has been resolved.

1. 9 de julio de 2025 a las 10:02 UTCinvestigating

   We are investigating reports of degraded performance.

2. 9 de julio de 2025 a las 10:20 UTCinvestigating

   We are continuing to investigate the issue. Shipments with the carrier UPS are currently running into errors

3. 9 de julio de 2025 a las 10:35 UTCresolved

   This incident has been resolved.

1. 1 de julio de 2025 a las 11:21 UTCinvestigating

   We are investigating reports of degraded performance.

2. 1 de julio de 2025 a las 11:31 UTCinvestigating

   We are continuing to investigate this issue.

3. 1 de julio de 2025 a las 11:48 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 1 de julio de 2025 a las 12:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 1 de julio de 2025 a las 13:51 UTCresolved

   This incident has been resolved.

1. 23 de junio de 2025 a las 7:22 UTCmonitoring

   The GLS services are currently slow and/or running into timeouts.

2. 23 de junio de 2025 a las 9:12 UTCresolved

   This incident has been resolved.

1. 30 de abril de 2025 a las 14:15 UTCidentified

   The DHL Returns API is currently not available.

2. 30 de abril de 2025 a las 14:47 UTCresolved

   This incident has been resolved.

1. 9 de abril de 2025 a las 6:46 UTCmonitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation.

2. 9 de abril de 2025 a las 8:38 UTCresolved

   This incident has been resolved.

1. 21 de febrero de 2025 a las 7:54 UTCmonitoring

   There are currently problems with the UPS authentication service. This leads to errors when creating shipments. We will keep you updated.

2. 21 de febrero de 2025 a las 10:28 UTCresolved

   This incident has been resolved.

1. 22 de enero de 2025 a las 7:27 UTCmonitoring

   We received the following information from DPD: >Sehr geehrte Partnerinnen, sehr geehrter Partner, wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. Freundliche Grüße Ihr DPD Team _ _ _ _ _ _ _ Dear partner, Due to a technical malfunction our Web Services are only available to a limited extent. Unfortunately the response time may be slower than usual at the moment. We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored. We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. If you have any questions please contact us. With best regards Your DPD Team

2. 23 de enero de 2025 a las 8:38 UTCresolved

   This incident has been resolved.

1. 25 de noviembre de 2024 a las 8:16 UTCmonitoring

   We received the following information from DPD > Sehr geehrte Kundin, sehr geehrter Kunde, wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. Freundliche Grüße Ihr DPD Team -------- Dear customer, Because of a malfunction our Web Services are temporarily only available to a limited extent. There may be delays in response times. We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored. We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. If you have any questions please contact us. With best regards Your DPD Team

2. 26 de noviembre de 2024 a las 7:59 UTCresolved

   This incident has been resolved.