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    Historial de interrupciones de Signeasy

    48 incidentes de Signeasy registrados desde agosto de 2020, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Issues sending signature requests

    Comenzó 8 de julio de 2026 a las 2:15 UTC · 6h 10m

    IssuesIncidente menor
    Componentes afectados
    API - v1Web ApplicationAPI - v2API - v3Android ApplicationiOS Application
    1. 8 de julio de 2026 a las 2:15 UTCinvestigating

      We are currently investigating an issue affecting the ability to send signature requests. Some users may experience failures or delays when sending documents for signature. Our team is actively working to identify the root cause and restore normal service. We apologize for the inconvenience and will provide updates as more information becomes available.

    2. 8 de julio de 2026 a las 8:25 UTCresolved

      This incident has been resolved.

    Intermittent service disruption

    Comenzó 31 de diciembre de 2025 a las 4:30 UTC · 0m

    Pending
    1. 2 de enero de 2026 a las 16:23 UTCresolved

      We experienced a temporary service disruption on Dec 30 between 8:30 PM and 9:50 PM PST, during which access to the Signeasy app was unavailable. The issue has been resolved, and all services are operating normally. We apologize for the inconvenience caused.

    Degraded performance - Investigation ongoing

    Comenzó 30 de junio de 2025 a las 10:14 UTC · 11m

    IssuesIncidente menor
    Componentes afectados
    Google Workplace IntegrationWebsiteAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationEmail DeliveryiOS ApplicationDocument UploadsPurchasesReportsMicrosoft Teams Bot
    1. 30 de junio de 2025 a las 10:14 UTCinvestigating

      We are currently investigating reports of degraded performance and errors affecting our web application. We are working on to identify the root cause.

    2. 30 de junio de 2025 a las 10:25 UTCresolved

      This incident has been resolved.

    Document Listing & Upload Issue

    Comenzó 14 de marzo de 2025 a las 14:17 UTC · 32m

    OutageIncidente mayor
    Componentes afectados
    API - v1Web ApplicationAPI - v2API - v3Android ApplicationiOS ApplicationDocument Uploads
    1. 14 de marzo de 2025 a las 14:17 UTCinvestigating

      We are currently experiencing an issue with document listing and uploading across the Signeasy platform. Our team is actively investigating the issue on priority. We will provide updates as soon as we have more information. Thank you for your patience.

    2. 14 de marzo de 2025 a las 14:49 UTCresolved

      This incident has been resolved.

    Request Signature and Document Signing Issue

    Comenzó 3 de octubre de 2024 a las 18:07 UTC · 14m

    IssuesIncidente menor
    Componentes afectados
    Web ApplicationAPI - v3Android ApplicationiOS Application
    1. 3 de octubre de 2024 a las 18:07 UTCinvestigating

      We are currently experiencing issues with the Request Signature and Document Signing functionality. We are investigating the issue and working to resolve it as a priority. We apologize for the inconvenience and will provide further updates as soon as possible.

    2. 3 de octubre de 2024 a las 18:21 UTCresolved

      This incident has been resolved.

    Email Delivery Delay

    Comenzó 3 de octubre de 2024 a las 13:08 UTC · 4h 55m

    IssuesIncidente menor
    Componentes afectados
    Email Delivery
    1. 3 de octubre de 2024 a las 13:08 UTCinvestigating

      We are currently experiencing delays in email deliverability. We are actively investigating the issue and working to resolve it as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will follow.

    2. 3 de octubre de 2024 a las 18:03 UTCresolved

      This incident has been resolved.

    Slowness in listing of documents and "All documents" section not loading on the web application

    Comenzó 7 de junio de 2024 a las 17:05 UTC · 1h 23m

    IssuesIncidente menor
    Componentes afectados
    Web Application
    1. 7 de junio de 2024 a las 17:05 UTCinvestigating

      We are currently investigating this issue.

    2. 7 de junio de 2024 a las 17:05 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 de junio de 2024 a las 18:28 UTCresolved

      This incident has been resolved.

    We're currently experiencing delays in email delivery

    Comenzó 12 de abril de 2024 a las 14:00 UTC · 37m

    IssuesIncidente menor
    Componentes afectados
    Email Delivery
    1. 12 de abril de 2024 a las 14:00 UTCinvestigating

      We are currently investigating this issue.

    2. 12 de abril de 2024 a las 14:37 UTCresolved

      This incident has been resolved.

    We are currently experiencing issues accessing all transactions and settings update on our platform.

    Comenzó 30 de noviembre de 2023 a las 6:04 UTC · 18m

    OutageIncidente crítico
    Componentes afectados
    Google Workplace IntegrationAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationiOS ApplicationDocument UploadsPurchasesMicrosoft Teams Bot
    1. 30 de noviembre de 2023 a las 6:04 UTCinvestigating

      We are currently investigating this issue.

    2. 30 de noviembre de 2023 a las 6:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 de noviembre de 2023 a las 6:22 UTCresolved

      The incident has been resolved and all services are back in operation.

    We are currently encountering issues when attempting to send documents for signature and self-signing on our platform

    Comenzó 20 de septiembre de 2023 a las 10:10 UTC · 41m

    IssuesIncidente menor
    Componentes afectados
    Web ApplicationAndroid ApplicationiOS Application
    1. 20 de septiembre de 2023 a las 10:10 UTCinvestigating

      We are currently encountering issues when attempting to send documents for signature and self-signing on our platform.

    2. 20 de septiembre de 2023 a las 10:50 UTCresolved

      This incident has been resolved.

    We're experiencing issue with uploading of documents

    Comenzó 16 de agosto de 2023 a las 15:39 UTC · 1h 14m

    IssuesIncidente menor
    Componentes afectados
    Web Application
    1. 16 de agosto de 2023 a las 15:39 UTCinvestigating

      We are currently investigating this issue.

    2. 16 de agosto de 2023 a las 16:53 UTCresolved

      This incident has been resolved.

    We are experiencing issues with document operation

    Comenzó 28 de junio de 2023 a las 5:51 UTC · 8m

    IssuesIncidente menor
    Componentes afectados
    Document conversion
    1. 28 de junio de 2023 a las 5:51 UTCinvestigating

      We are currently investigating this issue.

    2. 28 de junio de 2023 a las 5:58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 28 de junio de 2023 a las 5:58 UTCresolved

      This incident has been resolved.

    We are experiencing issues with accessing the documents

    Comenzó 23 de junio de 2023 a las 6:01 UTC · 6m

    OutageIncidente mayor
    Componentes afectados
    Web ApplicationAndroid ApplicationiOS Application
    1. 23 de junio de 2023 a las 6:01 UTCinvestigating

      We are currently investigating this issue.

    2. 23 de junio de 2023 a las 6:06 UTCresolved

      This incident has been resolved.

    We are experiencing issue with accessing the document listing in webapp

    Comenzó 13 de junio de 2023 a las 19:49 UTC · 52m

    IssuesIncidente menor
    Componentes afectados
    Web Application
    1. 13 de junio de 2023 a las 19:49 UTCinvestigating

      We are currently investigating this issue.

    2. 13 de junio de 2023 a las 20:42 UTCresolved

      This incident has been resolved.

    We are experiencing issues with accessing the web application

    Comenzó 17 de mayo de 2023 a las 2:10 UTC · 10m

    OutageIncidente crítico
    Componentes afectados
    Web Application
    1. 17 de mayo de 2023 a las 2:10 UTCinvestigating

      We are currently investigating this issue.

    2. 17 de mayo de 2023 a las 2:20 UTCresolved

      This incident has been resolved.

    We are experiencing issue with delivery of the emails

    Comenzó 29 de abril de 2023 a las 16:29 UTC · 1h 29m

    OutageIncidente crítico
    Componentes afectados
    Email Delivery
    1. 29 de abril de 2023 a las 16:29 UTCinvestigating

      We are currently investigating this issue.

    2. 29 de abril de 2023 a las 17:58 UTCresolved

      This incident has been resolved.

    We're experiencing issue with importing of documents in mobile application

    Comenzó 2 de marzo de 2023 a las 14:26 UTC · 15m

    IssuesIncidente menor
    Componentes afectados
    Android ApplicationiOS Application
    1. 2 de marzo de 2023 a las 14:26 UTCinvestigating

      We are currently investigating this issue.

    2. 2 de marzo de 2023 a las 14:41 UTCresolved

      This incident has been resolved.

    We are experiencing issues with login and import on iOS

    Comenzó 24 de febrero de 2023 a las 2:11 UTC · 39m

    IssuesIncidente menor
    Componentes afectados
    iOS Application
    1. 24 de febrero de 2023 a las 2:11 UTCinvestigating

      We are currently investigating this issue.

    2. 24 de febrero de 2023 a las 2:50 UTCresolved

      This incident has been resolved.

    We are experiencing issues with accessing the web application and the website

    Comenzó 23 de febrero de 2023 a las 10:41 UTC · 39m

    OutageIncidente mayor
    Componentes afectados
    Web ApplicationAndroid ApplicationiOS Application
    1. 23 de febrero de 2023 a las 10:41 UTCinvestigating

      Our DNS provider, GoDaddy is facing an outage with their DNS service. Due to this, our links and requests in the platform might be failing to resolve. We’re expecting this to be resolved shortly

    2. 23 de febrero de 2023 a las 11:20 UTCresolved

      This incident has been resolved.

    We're experiencing issues loading the document list in the Signeasy web application.

    Comenzó 19 de febrero de 2023 a las 17:35 UTC · 33m

    OutageIncidente mayor
    Componentes afectados
    Web Application
    1. 19 de febrero de 2023 a las 17:35 UTCinvestigating

      We are currently investigating this issue.

    2. 19 de febrero de 2023 a las 18:09 UTCresolved

      This incident has been resolved.