Historial de interrupciones de Smart Recruiters

1. 21 de julio de 2026 a las 22:18 UTCinvestigating

   Actualmente estamos investigando una cuestión que afecta al desempeño. Múltiples páginas (página de personas, página de trabajo, comunidades) pueden encontrar un error mientras carga. Gracias por su paciencia mientras miramos esto. Datacentre: [DCEU: SmartRecruiters] Prod: [Página de la gente, página de trabajo, Comunidades]

2. 21 de julio de 2026 a las 22:57 UTCidentified

   Hemos identificado un problema impactando varias páginas de la carga que está afectando a algunos usuarios. Actualmente estamos trabajando para resolver esto y lo mantendremos actualizado. ¡Apreciamos su paciencia! Datacentre: [DCEU: SmartRecruiters] Prod: [Página de la gente, página de trabajo, Comunidades]

3. 21 de julio de 2026 a las 23:31 UTCmonitoring

   Nuestro equipo ha identificado el problema causando errores para aparecer en las páginas y ha implementado una solución. Ahora estamos monitoreando los resultados para otras cuestiones de desempeño. [DCEU: SmartRecruiters] Prod: [Página de la gente, página de trabajo, Comunidades]

4. 21 de julio de 2026 a las 23:42 UTCresolved

   ¡Se ha resuelto el problema de rendimiento que afecta a SmartRecruiters! Puede reanudar el uso de la plataforma normalmente. ¡Feliz contratación! [DCEU: SmartRecruiters] Prod: [Página de la gente, página de trabajo, Comunidades]

Traducido automáticamente desde la actualización oficial del incidente.

1. 22 de junio de 2026 a las 9:16 UTCinvestigating

   We identified an issue with Job postings. Publishing is processed for quite a few seconds, then shows it is completed, but Jobs aren't actually published Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 12.15 CET

2. 22 de junio de 2026 a las 10:15 UTCidentified

   We identified an issue with Job postings. Engineering Team is currently working on a fix. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 1.15 CET

3. 22 de junio de 2026 a las 11:24 UTCmonitoring

   Jobs can be published again. We are monitoring. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 2.15 CET

4. 22 de junio de 2026 a las 12:37 UTCresolved

   The incident has been resolved. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting]

1. 6 de mayo de 2026 a las 19:19 UTCinvestigating

   We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU: SmartRecruiters] Prod: [People page][Candidates][Hireloop]

2. 6 de mayo de 2026 a las 19:20 UTCinvestigating

   We are continuing to investigate this issue.

3. 6 de mayo de 2026 a las 19:54 UTCinvestigating

   We have identified the issue affecting some users' access to Candidate information/details and are working on a solution. We will keep you updated and appreciate your patience!

4. 6 de mayo de 2026 a las 20:09 UTCmonitoring

   Our team has identified the issue and has implemented a fix. We are now monitoring the results for any further performance issues.

5. 6 de mayo de 2026 a las 20:25 UTCresolved

   The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

1. 22 de abril de 2026 a las 13:36 UTCinvestigating

   We are currently investigating an issue affecting performance. Multiple pages (People tab, Job's Applicant tab, etc.). Thank you for your patience. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 16.45 CET

2. 22 de abril de 2026 a las 14:37 UTCidentified

   We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Our next actions: observing the root cause and taking appropriate actions to stabilise the platform Next update expected at: 5:35 PM CEST

3. 22 de abril de 2026 a las 14:50 UTCidentified

   We identified an issue with one of our databases and engineering team is performing  an upgrade. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 17.50 CET

4. 22 de abril de 2026 a las 15:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 22 de abril de 2026 a las 15:29 UTCresolved

   This incident has now been resolved. We apologise for the inconvenience caused during this period.

1. 18 de febrero de 2026 a las 8:51 UTCinvestigating

   We are currently investigating an issue causing the People page to appear blank.

2. 18 de febrero de 2026 a las 9:52 UTCidentified

   We have identified an issue with an API affecting various areas of the system, not only the people page. We are currently working to resolve this and will keep you updated. We appreciate your patience! Next update expected at: 11:00 UTC [DCEU: SmartRecruiters] Prod: [SmartOS]

3. 18 de febrero de 2026 a las 10:34 UTCresolved

   A fix has been implemented and we are seeing performance returning to normal across the system. Thank you for your patience as we worked through this incident. [DCEU: SmartRecruiters] Prod: [SmartOS]

1. 5 de diciembre de 2025 a las 9:08 UTCinvestigating

   There is currently a global outage on Cloudflare which is impacting the application process for customers using SmartRecruiters Easy Apply on their career sites. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.

2. 5 de diciembre de 2025 a las 9:18 UTCresolved

   This incident has been resolved.

1. 5 de diciembre de 2025 a las 8:59 UTCinvestigating

   There is currently a global outage on Cloudflare which is impacting our services. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.

2. 5 de diciembre de 2025 a las 9:16 UTCmonitoring

   Cloudflare have deployed a fix and we are confirming the results and any possible residual impact.

3. 5 de diciembre de 2025 a las 9:17 UTCresolved

   This incident has been resolved

1. 29 de octubre de 2025 a las 16:26 UTCidentified

   SmartAttrax Career Sites are currently not loading or loading only partially due to the Microsoft Azure downtime. Our engineers are working on a temporary workaround until the issue is resolved by Microsoft Azure.

2. 29 de octubre de 2025 a las 16:30 UTCidentified

   We are continuing to work on a fix for this issue.

3. 29 de octubre de 2025 a las 16:50 UTCidentified

   Our engineers implemented a workaround solution, and SmartAttrax career sites should now be loading. They might still be slow, and some site components might be loading only partially until Microsoft Azure resolves the problem.

4. 29 de octubre de 2025 a las 17:18 UTCidentified

   We are continuing to wait for Microsoft Azure's fix to be delivered. They have identified the issue and are working on it.

5. 29 de octubre de 2025 a las 18:17 UTCidentified

   Some SmartAttrax career sites continue to load slowly due to the Microsoft Azure downtime. Their engineering team is actively working on the fix, and we are closely monitoring their status page for more updates.

6. 29 de octubre de 2025 a las 19:18 UTCidentified

   Microsoft Azure Team has begun rolling out the fix, but SmartAttrax career sites might continue to be slow until the fix is fully deployed.

7. 29 de octubre de 2025 a las 21:17 UTCidentified

   SmartAttrax career sites might continue to run slowly until Microsoft Azure finishes the fix rollout. They expect the full recovery to happen within the next 2-3 hours.

8. 30 de octubre de 2025 a las 7:19 UTCmonitoring

   Microsoft Azure rolled out the fix, and we are monitoring results. Some career sites might still experience slowness, we are checking on this.

9. 30 de octubre de 2025 a las 8:56 UTCmonitoring

   The Microsoft Azure incident is still having a knock-on effect on our app services, which results in some SmartAttrax career sites running slowly. We continue to monitor Microsoft Azure efforts to mitigate this issue.

10. 30 de octubre de 2025 a las 9:10 UTCmonitoring

    The issue should be resolved now, and all SmartAttrax careers sites should be operating normally.

11. 30 de octubre de 2025 a las 10:27 UTCresolved

    This incident has been resolved.

1. 28 de octubre de 2025 a las 0:41 UTCinvestigating

   We’re currently experiencing system inaccessibility and performance issues, including slowness and occasional errors when loading the UI pages. Our Engineering Team is actively working to resolve this as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience.

2. 28 de octubre de 2025 a las 2:23 UTCmonitoring

   A fix has been implemented, and we are actively monitoring to ensure the system is performing as expected.

3. 28 de octubre de 2025 a las 4:01 UTCresolved

   The root cause has been identified and a fix has been put in place. Our apologies for the inconvenience caused by this incident.

1. 22 de octubre de 2025 a las 14:46 UTCinvestigating

   Prod-ohio accounts are facing errors. Users might not be able to access their accounts.

2. 22 de octubre de 2025 a las 15:36 UTCresolved

   The root cause has been identified and a fix put in place. Our apologies for the inconvenience caused by this incident.

1. 12 de octubre de 2025 a las 2:33 UTCinvestigating

   The System is currently inaccessible, impacting the Prod-Syd environment. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

2. 12 de octubre de 2025 a las 2:48 UTCresolved

   This incident has been resolved.

1. 16 de septiembre de 2025 a las 13:01 UTCinvestigating

   Attrax career sites are currently inaccessible. Our Engineering Team is working on identifying an issue and bringing the sites back up as soon as possible. Please accept our apologies for the inconvenience.

2. 16 de septiembre de 2025 a las 13:02 UTCinvestigating

   We are continuing to investigate this issue.

3. 16 de septiembre de 2025 a las 13:07 UTCmonitoring

   Attrax career sites are now back up, and the Engineering Team is monitoring Atttax performance.

4. 16 de septiembre de 2025 a las 17:13 UTCresolved

   This incident has now been resolved. Our apologies for the inconvenience caused during this time.

1. 22 de agosto de 2025 a las 10:02 UTCinvestigating

   We are currently investigating this issue.

2. 22 de agosto de 2025 a las 11:36 UTCidentified

   The issue has been identified. During the investigation, the SmartTips have been disabled.

3. 22 de agosto de 2025 a las 13:04 UTCresolved

   This incident has been resolved and SmartTips have been reactivated.

1. 19 de agosto de 2025 a las 12:35 UTCinvestigating

   The System is currently inaccessible. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

2. 19 de agosto de 2025 a las 13:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 19 de agosto de 2025 a las 14:52 UTCresolved

   This incident has been resolved.

1. 3 de junio de 2025 a las 21:27 UTCinvestigating

   We have identified an issue with Interview scheduling affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!

2. 3 de junio de 2025 a las 22:03 UTCidentified

   We have identified an issue with scheduling that is affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!

3. 3 de junio de 2025 a las 22:32 UTCmonitoring

   Our team has identified the issue causing the error when scheduling an interview and implemented a fix. We are now monitoring the results for any further performance issues.

4. 3 de junio de 2025 a las 22:55 UTCresolved

   The error occurring with interview scheduling has been resolved! You can resume using the platform normally. Happy hiring!

1. 30 de mayo de 2025 a las 13:58 UTCinvestigating

   We are experiencing system slowness, particularly on the Job details page. Our teams are currently investigating the issue.

2. 30 de mayo de 2025 a las 14:03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 30 de mayo de 2025 a las 14:13 UTCresolved

   This incident has been resolved.

1. 6 de mayo de 2025 a las 12:42 UTCinvestigating

   We are experiencing System issues - pages may be down or not load properly. We are currently investigating the issue.

2. 6 de mayo de 2025 a las 12:46 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6 de mayo de 2025 a las 13:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 de mayo de 2025 a las 14:36 UTCresolved

   This incident has been resolved.

1. 28 de abril de 2025 a las 14:31 UTCidentified

   We are experiencing issues with displaying newly created jobs - some may not appear in the search results. Our teams are actively working on it.

2. 28 de abril de 2025 a las 16:55 UTCresolved

   The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

1. 15 de abril de 2025 a las 11:55 UTCinvestigating

   We are currently investigating the issue. Meanwhile, please fill out the Location manually to move forward.

2. 15 de abril de 2025 a las 12:08 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15 de abril de 2025 a las 12:46 UTCresolved

   This incident has been resolved.

1. 26 de marzo de 2025 a las 9:13 UTCinvestigating

   We are currently investigating this issue.

2. 26 de marzo de 2025 a las 9:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 26 de marzo de 2025 a las 9:35 UTCresolved

   This incident has been resolved.