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    Historial de interrupciones de Smugmug

    51 incidentes de Smugmug registrados desde mayo de 2020, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Blip en cómo algunas páginas están cargando

    Comenzó 30 de junio de 2026 a las 16:29 UTC · 23m

    IssuesIncidente menor
    Componentes afectados
    Web
    1. 30 de junio de 2026 a las 16:29 UTCinvestigating

      Un pequeño número de personas pueden experimentar problemas momentáneos con cómo se muestran algunas páginas web. Estamos llegando al fondo de este error y actualizaremos con más información una vez que hayamos hecho una solución.

    2. 30 de junio de 2026 a las 16:45 UTCmonitoring

      Hemos identificado la fuente del problema y estamos viendo recuperación.

    3. 30 de junio de 2026 a las 16:52 UTCresolved

      Todos los sistemas están de vuelta a la operación normal.

    Traducido automáticamente desde la actualización oficial del incidente.

    Blip in how some pages are loading

    Comenzó 3 de junio de 2026 a las 8:50 UTC · 3h 7m

    Pending
    Componentes afectados
    Web
    1. 3 de junio de 2026 a las 8:50 UTCinvestigating

      A small number of people may experience momentary issues with how some website pages are displaying. We're getting to the bottom of this bug and will update with more info once we've made a fix.

    2. 3 de junio de 2026 a las 11:57 UTCresolved

      This incident has been resolved.

    Pages loading slowly

    Comenzó 11 de abril de 2026 a las 3:21 UTC · 29m

    Pending
    Componentes afectados
    WebSearchPhotos/Videos
    1. 11 de abril de 2026 a las 3:21 UTCinvestigating

      Pages are loading more slowly than usual. Our engineers are on the case.

    2. 11 de abril de 2026 a las 3:51 UTCinvestigating

      We are continuing to investigate this issue.

    3. 11 de abril de 2026 a las 3:51 UTCresolved

      This incident has been resolved.

    Uploads processing slowly

    Comenzó 7 de febrero de 2026 a las 18:58 UTC · 8h 11m

    IssuesIncidente menor
    Componentes afectados
    Uploads
    1. 7 de febrero de 2026 a las 18:58 UTCinvestigating

      Uploads are processing slowly. Our team is working on a fix.

    2. 7 de febrero de 2026 a las 23:39 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 8 de febrero de 2026 a las 1:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 8 de febrero de 2026 a las 3:09 UTCresolved

      This incident has been resolved.

    Uploads processing slowly

    Comenzó 7 de febrero de 2026 a las 4:01 UTC · 3h 13m

    Pending
    Componentes afectados
    Uploads
    1. 7 de febrero de 2026 a las 4:01 UTCinvestigating

      Uploads are processing slowly. Our team is working on a fix.

    2. 7 de febrero de 2026 a las 7:14 UTCresolved

      This incident has been resolved.

    Uploads processing slowly

    Comenzó 27 de enero de 2026 a las 15:20 UTC · 1h 5m

    IssuesIncidente menor
    Componentes afectados
    UploadsPhotos/Videos
    1. 27 de enero de 2026 a las 15:20 UTCinvestigating

      Uploads are processing slowly. Our team is working on a fix.

    2. 27 de enero de 2026 a las 16:24 UTCresolved

      This incident has been resolved.

    Pages loading slowly

    Comenzó 21 de diciembre de 2025 a las 22:08 UTC · 1h 25m

    Pending
    Componentes afectados
    WebUploadsSearchSupport & Help PagesPhotos/Videos
    1. 21 de diciembre de 2025 a las 22:08 UTCinvestigating

      Pages are loading more slowly than usual. Our engineers are on the case.

    2. 21 de diciembre de 2025 a las 23:34 UTCresolved

      The incident has been resolved.

    Errors in Lightroom Publishing Manager settings

    Comenzó 29 de octubre de 2025 a las 8:39 UTC · 7h 25m

    Pending
    1. 29 de octubre de 2025 a las 8:39 UTCinvestigating

      We are aware of a current problem with the SmugMug plug-in for Adobe Lightroom Classic where settings changes result in errors. We would advise against removing the plug-in as this won't resolve the issue. We’re getting to the bottom of this bug and will update with more info once we’ve made a fix.

    2. 29 de octubre de 2025 a las 16:04 UTCresolved

      This incident has been resolved.

    Site unavailable - AWS cloud outage

    Comenzó 20 de octubre de 2025 a las 7:17 UTC · 9h 22m

    OutageIncidente crítico
    Componentes afectados
    WebUploadsSearchPhotos/Videos
    1. 20 de octubre de 2025 a las 7:17 UTCinvestigating

      We’re sorry! SmugMug is temporarily unavailable due to a major issue affecting Amazon Web Services, and we are working with them on a fix.

    2. 20 de octubre de 2025 a las 8:23 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20 de octubre de 2025 a las 9:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 20 de octubre de 2025 a las 16:39 UTCresolved

      This incident has been resolved. Marketing pages may load inconsistently as they have a dependency that has been intermittently down.

    Images loading slowly

    Comenzó 9 de julio de 2025 a las 17:34 UTC · 30m

    OutageIncidente mayor
    Componentes afectados
    Photos/Videos
    1. 9 de julio de 2025 a las 17:34 UTCinvestigating

      Images are loading more slowly than usual. Our engineers are on the case.

    2. 9 de julio de 2025 a las 17:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 de julio de 2025 a las 18:04 UTCresolved

      This incident has been resolved.

    Blip in how some pages are loading

    Comenzó 9 de julio de 2025 a las 16:30 UTC · 37m

    OutageIncidente crítico
    Componentes afectados
    Web
    1. 9 de julio de 2025 a las 16:30 UTCinvestigating

      We're experiencing problems with how some website pages are displaying. We're getting to the bottom of this bug and will update with more info once we've made a fix.

    2. 9 de julio de 2025 a las 16:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 de julio de 2025 a las 17:07 UTCresolved

      This incident has been resolved.

    Images loading slowly

    Comenzó 17 de febrero de 2025 a las 1:27 UTC · 54m

    Pending
    Componentes afectados
    Photos/Videos
    1. 17 de febrero de 2025 a las 1:27 UTCinvestigating

      Images are loading more slowly than usual. Our engineers are on the case.

    2. 17 de febrero de 2025 a las 2:21 UTCresolved

      This incident has been resolved.

    Uploads processing slowly

    Comenzó 24 de julio de 2024 a las 21:13 UTC · 3h 18m

    Pending
    Componentes afectados
    Uploads
    1. 24 de julio de 2024 a las 21:13 UTCinvestigating

      Uploads are processing slowly. Our team is working on a fix.

    2. 24 de julio de 2024 a las 23:48 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 25 de julio de 2024 a las 0:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 25 de julio de 2024 a las 0:27 UTCmonitoring

      The fix has proven to be working and accepted uploads have been processing rapidly, we are just waiting for all queues to drain.

    5. 25 de julio de 2024 a las 0:32 UTCresolved

      All uploaded images have now been processed.

    Add-to-cart failing in some browsers

    Comenzó 24 de mayo de 2024 a las 19:13 UTC · 17m

    Pending
    Componentes afectados
    Web
    1. 24 de mayo de 2024 a las 19:13 UTCidentified

      Add-to-cart is failing in some browser configurations. Our engineers are on the case and will have a fix shortly.

    2. 24 de mayo de 2024 a las 19:30 UTCresolved

      This bug has been resolved. You may need to refresh the page and repopulate the cart if you encountered this issue.

    Sitemap xml files unavailable

    Comenzó 18 de marzo de 2024 a las 18:21 UTC · 22h 26m

    Pending
    Componentes afectados
    Web
    1. 18 de marzo de 2024 a las 18:21 UTCidentified

      Sitemap xml files are temporarily unavailable. Our teams are working on a fix.

    2. 19 de marzo de 2024 a las 16:47 UTCresolved

      This incident has been resolved.

    Images loading slowly

    Comenzó 14 de febrero de 2024 a las 9:22 UTC · 15m

    Pending
    Componentes afectados
    Photos/Videos
    1. 14 de febrero de 2024 a las 9:22 UTCinvestigating

      Images are loading more slowly than usual. Our engineers are on the case.

    2. 14 de febrero de 2024 a las 9:36 UTCresolved

      This incident has been resolved.

    Some Source images not processing

    Comenzó 7 de febrero de 2024 a las 21:19 UTC · 1h 25m

    OutageIncidente mayor
    Componentes afectados
    WebUploadsPhotos/Videos
    1. 7 de febrero de 2024 a las 21:19 UTCinvestigating

      We are currently investigating this issue.

    2. 7 de febrero de 2024 a las 21:56 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 7 de febrero de 2024 a las 22:44 UTCresolved

      This incident has been resolved.

    Stats are processing slowly

    Comenzó 15 de enero de 2024 a las 17:39 UTC · 3d 2h

    IssuesIncidente menor
    1. 15 de enero de 2024 a las 17:39 UTCinvestigating

      Stats are processing slowly. Our engineers are investigating this issue.

    2. 15 de enero de 2024 a las 18:20 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 15 de enero de 2024 a las 19:42 UTCidentified

      Our stats are now filling in for previous days. We'll provide another update tonight with a progress report.

    4. 16 de enero de 2024 a las 9:27 UTCidentified

      Stats from previous days are about halfway through processing and should be fully back to normal later today (Tuesday 1/16).

    5. 17 de enero de 2024 a las 23:13 UTCidentified

      The backlog has not processed as fast as expected; there remains about 36 hours worth of catch up to go. Stats should be fully back to normal by midday Friday.

    6. 18 de enero de 2024 a las 20:03 UTCresolved

      This incident has been resolved. Stats are within 24 hours of real-time.

    Uploads processing slowly, images loading intermittently

    Comenzó 6 de noviembre de 2023 a las 13:59 UTC · 1h 48m

    OutageIncidente crítico
    Componentes afectados
    UploadsPhotos/Videos
    1. 6 de noviembre de 2023 a las 13:59 UTCidentified

      Uploads are processing slowly and images are loading intermittently. Our team is working on a fix.

    2. 6 de noviembre de 2023 a las 15:15 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6 de noviembre de 2023 a las 15:47 UTCresolved

      This incident has been resolved.

    Uploads processing slowly

    Comenzó 23 de septiembre de 2023 a las 20:01 UTC · 45m

    IssuesIncidente menor
    Componentes afectados
    Uploads
    1. 23 de septiembre de 2023 a las 20:01 UTCinvestigating

      Uploads are processing slowly. Our team is working on a fix.

    2. 23 de septiembre de 2023 a las 20:46 UTCresolved

      This incident has been resolved.