Historial de interrupciones de Taxjar

Our Intuit Quickbooks integration is reporting errors / disconnected

Comenzó 26 de marzo de 2026 a las 13:45 UTC 2h 0m

Pending

Componentes afectados

TaxJar Reporting

26 de marzo de 2026 a las 15:16 UTCinvestigating
We are currently investigating this issue.
26 de marzo de 2026 a las 15:17 UTCidentified
The issue has been identified and a fix is being implemented.
26 de marzo de 2026 a las 15:44 UTCmonitoring
A fix has been implemented and we are monitoring the results.
26 de marzo de 2026 a las 15:45 UTCresolved
This incident is resolved.

Degraded TaxJar API

Comenzó 28 de febrero de 2026 a las 23:00 UTC 0m

Pending

1 de marzo de 2026 a las 4:11 UTCresolved
Starting at around 6pm EST today TaxJar customers making calls to /v2/customers or other endpoints with a customer_id included received 5xx errors. This was caused by a networking issue that was resolved around 10:50pm EST. We apologize for the degradation in service.

Incorrect Tax Calculations

Comenzó 20 de noviembre de 2024 a las 19:00 UTC 0m

Pending

20 de noviembre de 2024 a las 21:44 UTCresolved
TaxJar API Users experienced a period of calculations returning $0 rates. The issue has been corrected. The duration of the issue was from 2:11 PM Eastern Time to 4:36 PM Eastern Time.

We are investigating reports of users receiving an unusually high volume of emails from the TaxJar Reporting Application

Comenzó 20 de noviembre de 2024 a las 14:33 UTC 2h 25m

Pending

Componentes afectados

TaxJar Reporting

20 de noviembre de 2024 a las 14:33 UTCinvestigating
We are currently investigating this issue.
20 de noviembre de 2024 a las 16:20 UTCmonitoring
A fix has been implemented and we are monitoring the results.
20 de noviembre de 2024 a las 16:59 UTCresolved
This incident has been resolved.

Elevated API Errors

Comenzó 25 de abril de 2023 a las 16:35 UTC 0m

IssuesIncidente menor

Componentes afectados

Tax Calculations APIOther API ServicesTransaction Push APITax Rates API

25 de abril de 2023 a las 16:35 UTCinvestigating
TaxJar API users experienced a period of elevated API errors today around 12:13 pm Eastern time. The problem was identified and resolved by 12:26 pm Eastern time.
25 de abril de 2023 a las 16:35 UTCresolved
This incident has been resolved.

TaxJar Reporting Issues

Comenzó 31 de agosto de 2022 a las 19:26 UTC 1h 1m

IssuesIncidente menor

Componentes afectados

TaxJar Reporting

31 de agosto de 2022 a las 19:26 UTCinvestigating
We are actively investigating an issue regarding account updates.
31 de agosto de 2022 a las 20:27 UTCresolved
This incident has been resolved.

TaxJar Reporting - Performance Issue

Comenzó 17 de agosto de 2022 a las 15:30 UTC 18m

IssuesIncidente menor

17 de agosto de 2022 a las 20:07 UTCresolved
This incident has been resolved

TaxJar Reporting - Performance Issue

Comenzó 16 de agosto de 2022 a las 1:12 UTC 35m

IssuesIncidente menor

Componentes afectados

Tax Calculations APITaxJar ReportingTransaction Push API

16 de agosto de 2022 a las 1:12 UTCinvestigating
We are currently investigating this issue.
16 de agosto de 2022 a las 1:47 UTCresolved
This incident has been resolved.

TaxJar Reporting - Dashboard Performance Issue

Comenzó 23 de julio de 2022 a las 16:34 UTC 39m

IssuesIncidente menor

Componentes afectados

TaxJar Reporting

23 de julio de 2022 a las 16:34 UTCinvestigating
We are currently investigating this issue.
23 de julio de 2022 a las 16:36 UTCmonitoring
A fix has been implemented and we are monitoring the results.
23 de julio de 2022 a las 17:13 UTCresolved
This incident has been resolved.

TaxJar Reporting - Dashboard Performance Issues

Comenzó 15 de julio de 2022 a las 20:03 UTC 9m

IssuesIncidente menor

Componentes afectados

TaxJar Reporting

15 de julio de 2022 a las 20:03 UTCmonitoring
We have identified an issue with TaxJar Reporting UI performance and are implementing a fix.
15 de julio de 2022 a las 20:12 UTCresolved
This incident has been resolved.

TaxJar Reporting - Dashboard Performance Issues

Comenzó 7 de julio de 2022 a las 16:48 UTC 3h 26m

IssuesIncidente menor

Componentes afectados

TaxJar Reporting

7 de julio de 2022 a las 16:48 UTCmonitoring
We have identified an issue with TaxJar Reporting UI performance and are implementing a fix.
7 de julio de 2022 a las 20:14 UTCresolved
This incident has been resolved.

TaxJar App

Comenzó 29 de junio de 2022 a las 17:25 UTC 13m

OutageIncidente mayor

Componentes afectados

Tax Calculations APITaxJar ReportingTransaction Push APITax Rates API

29 de junio de 2022 a las 17:25 UTCidentified
This issue has been identified and a fix is being implemented.
29 de junio de 2022 a las 17:30 UTCidentified
We are continuing to work on a fix for this issue.
29 de junio de 2022 a las 17:34 UTCmonitoring
A fix has been implemented and we are monitoring the results.
29 de junio de 2022 a las 17:37 UTCresolved
This incident has been resolved.

Elevated API Response Times

Comenzó 15 de junio de 2022 a las 20:08 UTC 1h 33m

IssuesIncidente menor

Componentes afectados

Tax Calculations APITaxJar ReportingTransaction Push API

15 de junio de 2022 a las 20:08 UTCinvestigating
We are currently investigating this issue.
15 de junio de 2022 a las 21:40 UTCidentified
The issue has been identified and a fix is being implemented.
15 de junio de 2022 a las 21:40 UTCmonitoring
A fix has been implemented and we are monitoring the results.
15 de junio de 2022 a las 21:40 UTCmonitoring
We are continuing to monitor for any further issues.
15 de junio de 2022 a las 21:42 UTCresolved
This incident has been resolved.

Elevated API Errors

Comenzó 8 de febrero de 2022 a las 12:00 UTC 0m

Pending

8 de febrero de 2022 a las 12:45 UTCresolved
TaxJar API users experienced a period of elevated API errors today around 7:01 am EST. The problem was identified and resolved by 7:24 am EST.

Third party hosting provider issues

Comenzó 22 de diciembre de 2021 a las 13:29 UTC 1h 1m

OutageIncidente mayor

Componentes afectados

Tax Calculations APIOther API ServicesTaxJar ReportingTransaction Push APITax Rates APITaxJar Autofile

22 de diciembre de 2021 a las 13:29 UTCmonitoring
We are currently monitoring 3rd party vendor issues. Hosting vendor is experiencing an outage.
22 de diciembre de 2021 a las 13:41 UTCmonitoring
We are continuing to monitor for any further issues.
22 de diciembre de 2021 a las 13:53 UTCmonitoring
A fix for Tax Calculations and TaxJar Reporting was applied at 8:33 EST. We will continue to monitor for additional issues.
22 de diciembre de 2021 a las 14:30 UTCresolved
This incident has been resolved.

Increased service errors

Comenzó 22 de diciembre de 2021 a las 12:30 UTC 0m

Pending

22 de diciembre de 2021 a las 13:04 UTCresolved
We are investigating increased service errors.

Third party hosting provider issues

Comenzó 8 de diciembre de 2021 a las 0:02 UTC 1h 31m

IssuesIncidente menor

Componentes afectados

Tax Calculations API

8 de diciembre de 2021 a las 0:02 UTCmonitoring
Our 3rd party hosting provider has identified an issue that is causing elevated errors in API responses. We are continuing to monitor for additional issues.
8 de diciembre de 2021 a las 0:19 UTCmonitoring
We are continuing to monitor the situation with our third party hosting provider that is causing elevated errors in API responses.. They have identified the root cause of the issue and are working towards resolution. At this time we still do not have an ETA for resolution.
8 de diciembre de 2021 a las 0:49 UTCmonitoring
Our 3rd party hosting provider has applied a fix relating to increased errors in API responses. We are continuing to monitor.
8 de diciembre de 2021 a las 1:33 UTCresolved
Since the 3rd party hosting provider has implemented the fix, we have seen significant drop in errors for API Responses. At this time our services look like they have returned to normal. We will continue to monitor for additional issues.

Third party hosting provider issues.

Comenzó 7 de diciembre de 2021 a las 16:56 UTC 5h 12m

OutageIncidente crítico

Componentes afectados

Tax Calculations APIOther API ServicesTaxJar ReportingTransaction Push APITax Rates API

7 de diciembre de 2021 a las 16:56 UTCmonitoring
We are currently monitoring potential 3rd party vendor issues.
7 de diciembre de 2021 a las 17:59 UTCmonitoring
Hosting vendor is experiencing major outage.
7 de diciembre de 2021 a las 21:07 UTCmonitoring
We are continuing to monitor the situation with our third party hosting provider. They have identified the root cause of the issue and are working towards resolution. At this time we still do not have an ETA for resolution. We can confirm that while our API success rate has improved, users are still experiencing increased error rates.
7 de diciembre de 2021 a las 21:33 UTCmonitoring
We are continuing to monitor the situation with our third party hosting provider. They have identified the root cause of the issue and are working towards resolution. At this time we still do not have an ETA for resolution. We are continuing to see improvements in application and API response.
7 de diciembre de 2021 a las 22:08 UTCresolved
We now see significant improvements in application and API response. At this time our services look like they have returned to normal. We will continue to monitor for additional issues.

Elevated API Errors

Comenzó 11 de octubre de 2021 a las 18:30 UTC 0m

Pending

11 de octubre de 2021 a las 19:12 UTCresolved
TaxJar API users experienced a brief period of elevated API errors today around 2:35pm EST. The problem was immediately detected and resolved.

Elevated API Response times.

Comenzó 10 de septiembre de 2021 a las 19:34 UTC 4h 27m

IssuesIncidente menor

Componentes afectados

Tax Calculations APITax Rates API

10 de septiembre de 2021 a las 20:30 UTCinvestigating
We are continuing to investigate this issue.
10 de septiembre de 2021 a las 21:38 UTCinvestigating
We are currently investigating this issue.
11 de septiembre de 2021 a las 0:01 UTCmonitoring
A fix has been implemented and we are monitoring the results.
11 de septiembre de 2021 a las 0:01 UTCresolved
This incident has been resolved.