Historial de interrupciones de Teamtailor

1. 1 de octubre de 2026 a las 15:13 UTCresolved

   Entre aproximadamente 02:05 y 02:20 CEST nuestro sitio web de marketing www.teamtailor.com no estaba disponible para algunos visitantes debido a un problema con su certificado de seguridad. El certificado fue renovado y el sitio web funciona normalmente de nuevo. La aplicación Teamtailor y los sitios de carrera no se vieron afectados. Nos disculpamos por cualquier inconveniente.

Traducido automáticamente desde la actualización oficial del incidente.

1. 28 de septiembre de 2026 a las 11:52 UTCresolved

   De aproximadamente 09:30 a 13:55 CEST algunos clientes de la región de América del Norte experimentaron tiempos de respuesta lenta intermitente cuando accedieron a Teamtailor y sitios de carrera, con cortos períodos de errores alrededor de 11:55, 12:15 y 13:50 CEST. La causa era una alta carga de base de datos de una gran importación de datos. La importación se detuvo y el rendimiento volvió a la normalidad. Nos disculpamos por cualquier inconveniente.

Traducido automáticamente desde la actualización oficial del incidente.

1. 25 de septiembre de 2026 a las 12:33 UTCresolved

   Entre aproximadamente 11:50 y 12:01 CEST algunos clientes de la región de la UE experimentaron tiempos de respuesta lentos y errores al acceder a Teamtailor y sitios de carrera. La causa fue alta carga en uno de nuestros sistemas internos durante una tarea de mantenimiento. La tarea se detuvo y el rendimiento volvió a la normalidad. Some background processing was delay for a while afterwards. Nos disculpamos por cualquier inconveniente.

Traducido automáticamente desde la actualización oficial del incidente.

1. 24 de septiembre de 2026 a las 13:30 UTCresolved

   Entre aproximadamente 11:25 y 11:31 CEST algunos clientes de la región de la UE experimentaron errores al acceder a Teamtailor y sitios de carrera. La causa era alta carga de base de datos. La cuestión ha sido identificada y resuelta. Nos disculpamos por cualquier inconveniente.

Traducido automáticamente desde la actualización oficial del incidente.

1. 24 de septiembre de 2026 a las 6:59 UTCresolved

   Entre aproximadamente 15:15 y 15:27 CEST, algunos clientes de la región de la UE experimentaron tiempos de respuesta lentos y errores intermitentes al utilizar Teamtailor y sitios de carrera. El tema volvió brevemente alrededor de 17:25 CEST, cuando algunos sitios de carrera no cargaron. La causa era alta carga de base de datos. Los sistemas funcionan normalmente desde aproximadamente 17:30 CEST. Nos disculpamos por cualquier inconveniente.

Traducido automáticamente desde la actualización oficial del incidente.

1. 16 de septiembre de 2026 a las 11:19 UTCresolved

   Entre aproximadamente 11:16 y 11:35 CEST algunos clientes experimentaron errores intermitentes al acceder a Teamtailor. La cuestión ha sido identificada y resuelta. Nos disculpamos por cualquier inconveniente.

Traducido automáticamente desde la actualización oficial del incidente.

1. 8 de julio de 2026 a las 11:15 UTCresolved

   Between approximately 08:50 and 11:30 CEST, customers may have experienced general slowness across the platform and delays in background processing (e.g. resume parsing and other queued actions). The cause was a misconfigured recurring job that allowed overlapping runs, which blocked the background job queue and increased database load. We restarted the affected workers, corrected the job configuration, and added a database index to reduce load. Systems have been operating normally since approximately 11:30 CEST. We apologize for the inconvenience.

1. 6 de julio de 2026 a las 16:35 UTCidentified

   Issue has been identified, the application will enter maintenance for a short moment.

2. 6 de julio de 2026 a las 16:57 UTCinvestigating

   We are currently investigating this issue.

3. 6 de julio de 2026 a las 17:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 de julio de 2026 a las 21:13 UTCresolved

   This incident has been resolved.

1. 2 de julio de 2026 a las 13:02 UTCinvestigating

   We are experiencing issues with our marketing website (www.teamtailor.com) being unavailable due to an SSL certificate error. Career sites, the ATS and the API are not affected. We are investigating the issue.

2. 2 de julio de 2026 a las 13:03 UTCidentified

   The issue has been identified - an SSL certificate renewal did not include the teamtailor.com domain. A new certificate is being issued and deployed.

3. 2 de julio de 2026 a las 13:04 UTCresolved

   A new SSL certificate has been deployed and www.teamtailor.com is fully available again. This incident is resolved.

1. 15 de junio de 2026 a las 14:13 UTCmonitoring

   We experienced intermittent errors affecting image uploads and display across the platform, including profile pictures and the image/media library in settings and the career site editor. Affected requests returned a temporary error (HTTP 503). The issue was caused by a problem with one of our external service providers, who we have contacted. Error rates have dropped significantly since the peak earlier today and the service is recovering. We are continuing to monitor closely to confirm full recovery.

2. 15 de junio de 2026 a las 14:21 UTCresolved

   This issue has been resolved. The problem with our external service provider has been fixed, error rates have returned to zero, and image uploads and display are operating normally again across all regions. Thank you for your patience.

1. 5 de junio de 2026 a las 15:02 UTCinvestigating

   We are currently experiencing issues with slow response times on our EU region. We are investigating the issue.

2. 5 de junio de 2026 a las 15:06 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 5 de junio de 2026 a las 15:15 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 de junio de 2026 a las 15:39 UTCresolved

   This incident has been resolved.

1. 22 de mayo de 2026 a las 11:42 UTCmonitoring

   A fix has been deployed. Background processing is catching up and we are monitoring the recovery of any queued actions. Some actions may still take longer than usual while the queue drains.

2. 22 de mayo de 2026 a las 12:16 UTCresolved

   This incident has been resolved, all system features are back to normal.

1. 30 de julio de 2025 a las 8:23 UTCmonitoring

   We are currently having issues with Insights (our analytics backend). It looks like no data has been ingested since July 25th. We are currently working on getting it running again now. We don't expect any data has been lost due to this, but it will take some time for the system to catch up with the past week's data once it's up and running again.

2. 30 de julio de 2025 a las 8:23 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 30 de julio de 2025 a las 12:01 UTCmonitoring

   Based on the current ingestion rate, we estimate that all queued up data will be ingested by around 6 AM CET tomorrow (July 31th).

4. 31 de julio de 2025 a las 8:38 UTCmonitoring

   Most of the queued events and data have been ingested by the Analytics backend, but there is still some remaining data to process before everything is fully updated.

5. 1 de agosto de 2025 a las 12:00 UTCmonitoring

   Visitor data is still being slowly imported. We are working on speeding it up, but no ETA available yet.

6. 5 de agosto de 2025 a las 12:00 UTCmonitoring

   All queued up data and events have been imported and processed. All Analytics features and information are working as expected.

7. 5 de agosto de 2025 a las 12:01 UTCresolved

   This incident has been resolved.

1. 10 de julio de 2025 a las 19:03 UTCinvestigating

   We are currently experiencing issues with our real time service, which is unfortunately is causing issues with some functionality within our application. We are in contact with our provider to alleviate the issue.

2. 10 de julio de 2025 a las 22:07 UTCmonitoring

   We have been monitoring the situation for a while and will continue to do so.

3. 10 de julio de 2025 a las 22:07 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 11 de julio de 2025 a las 7:06 UTCresolved

   This incident has been resolved.

1. 16 de abril de 2025 a las 10:35 UTCinvestigating

   We are currently experiencing issues with slow response times on our EU-region. We are investigation the issue.

2. 16 de abril de 2025 a las 10:36 UTCinvestigating

   We are continuing to investigate this issue.

3. 16 de abril de 2025 a las 10:41 UTCmonitoring

   Response times are back to normal. We are monitoring the situation.

4. 16 de abril de 2025 a las 11:10 UTCresolved

   This incident has been resolved.

1. 4 de marzo de 2025 a las 20:39 UTCinvestigating

   We are currently experiencing intermittent availability issues affecting Career Sites and the ATS backend in our EU region. Our team is actively investigating and implementing mitigations.

2. 5 de marzo de 2025 a las 4:27 UTCinvestigating

   The issue has been identified and a fix is being implemented.

3. 5 de marzo de 2025 a las 4:35 UTCresolved

   This incident has been resolved.

1. 3 de octubre de 2024 a las 20:05 UTCinvestigating

   We are currently experiencing problems to access career sites on with custom domain names

2. 3 de octubre de 2024 a las 20:06 UTCinvestigating

   Career sites using a teamtailor sub-domains (company-name.teamtailor.com) works as usual. We continue to investigate

3. 3 de octubre de 2024 a las 20:35 UTCmonitoring

   Our service provider has found and corrected the issue, we are monitoring the issue for now.

4. 3 de octubre de 2024 a las 20:43 UTCresolved

   Incident has been resolved and everything is deemed operational again. Thank you for your patience!

1. 21 de agosto de 2024 a las 5:56 UTCinvestigating

   We are currently investigating this issue.

2. 21 de agosto de 2024 a las 7:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 21 de agosto de 2024 a las 7:54 UTCresolved

   This incident has been resolved.

1. 7 de agosto de 2024 a las 10:05 UTCidentified

   We are currently experiencing a delay in the delivery of notifications since yesterday. A correction for this is underway and should correct the issue later today.

2. 7 de agosto de 2024 a las 10:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 de agosto de 2024 a las 10:53 UTCresolved

   This incident has been resolved.

1. 5 de agosto de 2024 a las 8:19 UTCinvestigating

   We are currently experience issues where the response time of our services are longer than normal. It might affect the availability of the ATS and Career sites.

2. 5 de agosto de 2024 a las 8:24 UTCidentified

   We have identified the issue and are working as fast as we can to get everything back online.

3. 5 de agosto de 2024 a las 9:15 UTCmonitoring

   A fix have been implemented and we are monitoring the systems.

4. 5 de agosto de 2024 a las 9:16 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 5 de agosto de 2024 a las 9:39 UTCresolved

   This incident has been resolved.