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    Historial de interrupciones de Textexpander

    21 incidentes de Textexpander registrados desde mayo de 2016, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Emails not being sent from TextExpander

    Comenzó 15 de junio de 2026 a las 20:59 UTC · 2h 42m

    Pending
    1. 15 de junio de 2026 a las 20:59 UTCinvestigating

      We are still seeing some issues with emails sent from TextExpander.

    2. 15 de junio de 2026 a las 23:41 UTCresolved

      This incident has been resolved.

    Emails not getting sent from TextExpander

    Comenzó 15 de junio de 2026 a las 17:32 UTC · 2h 54m

    Pending
    1. 15 de junio de 2026 a las 17:32 UTCinvestigating

      We are currently having issues sending emails from TextExpander. We are investigating the issue.

    2. 15 de junio de 2026 a las 20:25 UTCresolved

      This incident has been resolved.

    Users having trouble logging in.

    Comenzó 6 de abril de 2026 a las 19:46 UTC · 1h 20m

    Pending
    1. 6 de abril de 2026 a las 19:46 UTCinvestigating

      We are currently investigating the issue.

    2. 6 de abril de 2026 a las 20:22 UTCmonitoring

      The system response times are coming back to normal. We are monitoring the situation.

    3. 6 de abril de 2026 a las 20:23 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 6 de abril de 2026 a las 21:06 UTCresolved

      This incident has been resolved.

    System performance degredation

    Comenzó 3 de diciembre de 2025 a las 16:06 UTC · 3h 7m

    Pending
    1. 3 de diciembre de 2025 a las 16:06 UTCinvestigating

      We are currently investigating a problem with our systems that could cause noticeable performance degradation with TextExpander clients.

    2. 3 de diciembre de 2025 a las 17:32 UTCinvestigating

      We are currently investigating this issue.

    3. 3 de diciembre de 2025 a las 18:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 3 de diciembre de 2025 a las 19:13 UTCresolved

      This incident has been resolved.

    Slower connection times

    Comenzó 20 de octubre de 2025 a las 17:13 UTC · 6h 7m

    Pending
    1. 20 de octubre de 2025 a las 17:13 UTCidentified

      We are still seeing impacts from the AWS US-EAST-1 issue. Our systems are up but we are seeing delays in processing requests.

    2. 20 de octubre de 2025 a las 20:18 UTCmonitoring

      Our services are starting to return to normal as the AWS systems are coming back online.

    3. 20 de octubre de 2025 a las 23:20 UTCresolved

      This incident has been resolved.

    Server connection issues

    Comenzó 20 de octubre de 2025 a las 8:30 UTC · 0m

    OutageIncidente mayor
    1. 20 de octubre de 2025 a las 14:29 UTCresolved

      We are experiencing impact from the AWS US-EAST-1 outage. Users are unable to log in to TextExpander.

    2. 20 de octubre de 2025 a las 14:31 UTCpostmortem

      Our systems are back up and operational. We will continue to monitor the situation.

    https://textexpander.com marketing site is down

    Comenzó 12 de junio de 2025 a las 18:26 UTC · 3h 37m

    Pending
    1. 12 de junio de 2025 a las 18:26 UTCinvestigating

      We are currently experiencing an issue with our marketing site. All other TextExpander applicatons are running correctly.

    2. 12 de junio de 2025 a las 18:38 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 de junio de 2025 a las 18:40 UTCidentified

      Our marketing site has been affected by the ongoing issues with Cloudflare.

    4. 12 de junio de 2025 a las 20:18 UTCmonitoring

      Our marketing site has been affected by the ongoing issues with Cloudflare. While our page has begun to recover, we are still monitoring the situation as Cloudflare and our hosting provider have not yet updated their status pages. We’ll continue to monitor and provide further updates as we learn more.

    5. 12 de junio de 2025 a las 22:03 UTCresolved

      The issue affecting our marketing site has been resolved. Our upstream provider has confirmed that the fix is stable, and all systems are now operating normally. We appreciate your patience during the disruption.

    Performance slowdowns

    Comenzó 10 de junio de 2025 a las 15:28 UTC · 33m

    Pending
    1. 10 de junio de 2025 a las 15:28 UTCinvestigating

      We are currently investigating an issue that is causing slowdowns with TextExpander management tools.

    2. 10 de junio de 2025 a las 16:01 UTCresolved

      This issue has been resolved.

    Outage

    Comenzó 4 de marzo de 2025 a las 21:48 UTC · 3h 26m

    Pending
    1. 4 de marzo de 2025 a las 21:48 UTCinvestigating

      We are currently investigating an outage with our servers.

    2. 4 de marzo de 2025 a las 22:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 de marzo de 2025 a las 1:14 UTCresolved

      This incident has been resolved.

    TextExpander Mac Client Hanging Other Applications

    Comenzó 4 de marzo de 2025 a las 18:48 UTC · 6h 8m

    Pending
    1. 4 de marzo de 2025 a las 18:48 UTCinvestigating

      We're aware of a conflict between TextExpander and other Mac apps, most notably Adobe and Microsoft products. This issue is a top priority for our engineering team. In the meantime, please report any issues to [email protected]. The more info we have, the faster we can fix it. Thanks!

    2. 4 de marzo de 2025 a las 18:48 UTCinvestigating

      We are continuing to investigate this issue.

    3. 5 de marzo de 2025 a las 0:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 de marzo de 2025 a las 0:44 UTCmonitoring

      We have made some changes and are monitoring the situation.

    5. 5 de marzo de 2025 a las 0:55 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 5 de marzo de 2025 a las 0:56 UTCresolved

      This incident has been resolved.

    May be impacted by issues with AWS us-east-1

    Comenzó 13 de junio de 2023 a las 19:48 UTC · 2h 47m

    OutageIncidente mayor
    1. 13 de junio de 2023 a las 19:48 UTCinvestigating

      We are aware that there are increased error rates on Amazon Web Services (AWS) us-east-1 which may impact availability of app.textexpander.com temporarily. This can include signing into the app.textexpander.com web application. At this time we are not seeing issues with TextExpander application functionality. We are monitoring the situation.

    2. 13 de junio de 2023 a las 20:46 UTCmonitoring

      We are seeing the AWS services availability being restored. Customers should now be able to sign into app.textexpander.com. We continue to monitor the situation.

    3. 13 de junio de 2023 a las 22:36 UTCresolved

      After a period of monitoring, all systems are operating normally. If you continue to experience any issues with the service, please reach out to [email protected].

    May be impacted by issues with AWS us-east-1

    Comenzó 7 de diciembre de 2021 a las 18:47 UTC · 6h 6m

    OutageIncidente mayor
    1. 7 de diciembre de 2021 a las 18:47 UTCmonitoring

      We are aware that there are increased error rates on us-east-1 which may impact availability of app.textexpander.com temporarily. We are monitoring the situation.

    2. 7 de diciembre de 2021 a las 20:17 UTCmonitoring

      Public Snippets and sign in are presently down due to the AWS outage. We are monitoring the situation and expect that once the AWS issue is resolved these services will resume operation normally.

    3. 7 de diciembre de 2021 a las 23:51 UTCmonitoring

      Services are beginning to recover. Public snippets and sign in are available to some users. AWS has not fully resolved the outage, but they appear to be making progress.

    4. 8 de diciembre de 2021 a las 0:53 UTCresolved

      Sign in and Public Snippets are now available. AWS reports they have resolved their network-related issue. There are some residual effects of the AWS outage we are monitoring, but those do not affect access to or use of TextExpander. If you encounter anything unexpected, please contact support: https://textexpander.com/contact

    Unable to sign in on app.textexpander.com or via SSO

    Comenzó 22 de junio de 2021 a las 1:03 UTC · 33m

    OutageIncidente mayor
    1. 22 de junio de 2021 a las 1:03 UTCinvestigating

      We are currently investigating an issue where users are unable to sign in to the web app (app.textexpander.com) or to sign in to the client apps via SSO.

    2. 22 de junio de 2021 a las 1:04 UTCinvestigating

      We are continuing to investigate this issue.

    3. 22 de junio de 2021 a las 1:36 UTCresolved

      This incident has been resolved.

    Encountering database issues

    Comenzó 7 de diciembre de 2020 a las 18:26 UTC · 39m

    IssuesIncidente menor
    1. 7 de diciembre de 2020 a las 18:26 UTCinvestigating

      We are encountering issues with our database. The client software may appear offline as a result, and the app.textexpander.com site may not be functional. We are actively investigating and will post again when we know more.

    2. 7 de diciembre de 2020 a las 19:05 UTCresolved

      The database has recovered and clients are syncing properly again. We will continue to monitor the situation.

    New sign-ins failing

    Comenzó 12 de diciembre de 2019 a las 23:53 UTC · 1h 48m

    OutageIncidente mayor
    1. 12 de diciembre de 2019 a las 23:53 UTCidentified

      We recently learned that there is a problem with new sign-ins failing. We have identified the cause and hope to have it resolved within a few minutes.

    2. 13 de diciembre de 2019 a las 0:28 UTCmonitoring

      We believe the issue has been resolved. We will continue to monitor the servers for any new incidents.

    3. 13 de diciembre de 2019 a las 1:41 UTCresolved

      This incident has been resolved.

    Server Connectivity Issues

    Comenzó 5 de septiembre de 2017 a las 19:16 UTC · 25m

    Pending
    1. 5 de septiembre de 2017 a las 19:16 UTCinvestigating

      We are investigating an issue with connectivity to the TextExpander server. If you see an unusual error, please wait a few moments and try again.

    2. 5 de septiembre de 2017 a las 19:40 UTCresolved

      We believe we've resolved this issue. If you encounter further trouble accessing the server, please contact support: https://textexpander.com/contact

    Excessive Server Load

    Comenzó 2 de agosto de 2017 a las 18:58 UTC · 37m

    Pending
    1. 2 de agosto de 2017 a las 18:58 UTCinvestigating

      We are experiencing excessive server load, which may result in errors indicating no endpoint is available to serve a given request. We are deploying additional resources to address this.

    2. 2 de agosto de 2017 a las 19:35 UTCresolved

      We've added capacity, and server operations are functioning normally. Our apologies for any inconvenience.

    Monitoring Server Performance

    Comenzó 24 de febrero de 2017 a las 22:23 UTC · 32m

    Pending
    1. 24 de febrero de 2017 a las 22:23 UTCmonitoring

      We've seen some problematic server performance and 503 errors. These typically resolve within 5 minutes or so. We're monitoring the situation to ensure stability. Sorry for any inconvenience.

    2. 24 de febrero de 2017 a las 22:55 UTCresolved

      We've resolved this issue.

    Connectivity / Performance Issues

    Comenzó 23 de febrero de 2017 a las 17:40 UTC · 1h 39m

    Pending
    1. 23 de febrero de 2017 a las 17:40 UTCmonitoring

      We've noticed some connectivity / performance issues this morning. We are actively working on resolving these.

    2. 23 de febrero de 2017 a las 19:19 UTCresolved

      We've resolved this issue, and the servers are running normally.

    Problem connecting from iPhone

    Comenzó 7 de julio de 2016 a las 18:35 UTC · 11d 8h

    Pending
    1. 7 de julio de 2016 a las 18:35 UTCinvestigating

      The iPhone 4.1 app is having problems signing in to TextExpander.com, and gives a "still trying to connect" message. We are investigating this now. As a workaround press the home button from that screen; then double click the home button and swipe the app off the display to force quit it. Launching TextExpander again will connect. The iPad 4.1 app does not have the same issue.

    2. 12 de julio de 2016 a las 17:39 UTCidentified

      We've identified the problem, and we've submitted TextExpander 4.1.1 to the App Store. It's currently Waiting for Review.

    3. 19 de julio de 2016 a las 3:02 UTCresolved

      This incident was resolved in v4.1.1 of TextExpander for iPhone and iPad. If you've not already, please update to solve it,