Historial de interrupciones de Toast

1. 15 de agosto de 2026 a las 5:11 UTCinvestigating

   Nos notificaron de una perturbación en los pagos de Mastercard. Usted puede experimentar tiempos de procesamiento prolongados, mensajes de error o negaciones en las transacciones de Mastercard. Estamos trabajando activamente para resolver el problema con nuestros socios y actualizaremos esta página ya que recibimos más información. Por favor, asesore a todos los servidores e invitados a intentar una tarjeta diferente o método de pago alternativo. https://support.toasttab.com/en/article/Taking-Payments

2. 15 de agosto de 2026 a las 5:34 UTCinvestigating

   Seguimos investigando esta cuestión.

3. 15 de agosto de 2026 a las 6:21 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 14 de agosto de 2026 a las 0:02 UTCinvestigating

   We are aware of an issue affecting Toast Retail and are investigating. You may experience issues with newly created retail items not showing in your Item Library. Updates will be provided here as they are available.

2. 14 de agosto de 2026 a las 1:04 UTCresolved

   This incident has been resolved.

1. 31 de julio de 2026 a las 21:15 UTCinvestigating

   Nos notificaron de una interrupción en los pagos de Visa. Usted puede experimentar tiempos de procesamiento prolongados, mensajes de error o negaciones en transacciones de Visa. Estamos trabajando activamente para resolver el problema con nuestros socios y actualizaremos esta página ya que recibimos más información. Por favor, asesore a todos los servidores e invitados a intentar una tarjeta diferente o método de pago alternativo. https://support.toasttab.com/en/article/Taking-Payments

2. 1 de agosto de 2026 a las 0:43 UTCinvestigating

   Seguimos investigando esta cuestión.

3. 1 de agosto de 2026 a las 17:37 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 30 de julio de 2026 a las 13:04 UTCinvestigating

   Actualmente estamos investigando esta cuestión.

2. 30 de julio de 2026 a las 13:12 UTCinvestigating

   Seguimos investigando esta cuestión.

3. 30 de julio de 2026 a las 13:23 UTCinvestigating

   Nos notificaron de la interrupción del servicio y estamos trabajando diligentemente para abordar la cuestión. Usted puede experimentar tiempos de procesamiento prolongados o recibir mensajes de error en las transacciones de tarjetas. Nuestra investigación sigue en curso, y compartiremos más información a medida que recibamos actualizaciones. Por favor, asesore a todos los servidores y personal para utilizar el procesamiento de fondos con cada pedido. Esto asegurará que todos los pedidos sean procesados una vez que estemos en línea. https://toast.help/offline

4. 30 de julio de 2026 a las 13:26 UTCidentified

   Se ha determinado la cuestión y se está aplicando una solución.

5. 30 de julio de 2026 a las 13:44 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

6. 30 de julio de 2026 a las 13:58 UTCmonitoring

   Continuamos monitoreando cualquier otro problema.

7. 30 de julio de 2026 a las 14:08 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 15 de julio de 2026 a las 22:50 UTCidentified

   Somos conscientes de una perturbación continua de UberEats que afecta a la integración de UberEats y Toast Delivery Services para algunos clientes. Para obtener información adicional sobre las interrupciones de servicios de los socios de terceros, póngase en contacto con el socio directamente.

2. 15 de julio de 2026 a las 22:50 UTCidentified

   Seguimos trabajando en una solución para esta cuestión.

3. 15 de julio de 2026 a las 23:25 UTCmonitoring

   Continuamos monitoreando desde nuestro fin.

4. 15 de julio de 2026 a las 23:40 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 28 de junio de 2026 a las 22:51 UTCidentified

   We are aware of an ongoing DoorDash outage affecting the DoorDash integration and Toast Delivery Services for some customers. For additional information on service interruptions from Third Party partners, please contact the partner directly.

2. 29 de junio de 2026 a las 0:29 UTCresolved

   This incident has been resolved.

1. 22 de junio de 2026 a las 14:13 UTCinvestigating

   We are currently investigating this issue.

2. 22 de junio de 2026 a las 14:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 22 de junio de 2026 a las 14:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 22 de junio de 2026 a las 14:51 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 22 de junio de 2026 a las 17:36 UTCresolved

   This incident has been resolved.

1. 16 de junio de 2026 a las 14:49 UTCidentified

   We are aware of an ongoing DoorDash outage affecting the DoorDash integration and Toast Delivery Services for some customers. For additional information on service interruptions from Third Party partners, please contact the partner directly.

2. 16 de junio de 2026 a las 15:39 UTCresolved

   This incident has been resolved.

1. 12 de mayo de 2026 a las 20:46 UTCinvestigating

   We are currently investigating this issue.

2. 12 de mayo de 2026 a las 21:02 UTCinvestigating

   We are continuing to investigate this issue.

3. 12 de mayo de 2026 a las 21:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 12 de mayo de 2026 a las 21:23 UTCresolved

   This incident has been resolved.

1. 29 de abril de 2026 a las 0:07 UTCinvestigating

   We are aware of an issue affecting Toast Online Ordering and Third-Party Ordering and are investigating. Updates will be provided here as they are available.

2. 29 de abril de 2026 a las 0:29 UTCidentified

   We have identified the issue and implemented a fix that has restored functionality of Toast Online Ordering and Third-Party Ordering. We are continuing to investigate issues with delayed publishing.

3. 29 de abril de 2026 a las 1:36 UTCresolved

   Publishing functionality has returned to normal. This incident has been resolved.

1. 24 de abril de 2026 a las 18:21 UTCinvestigating

   We are currently investigating an issue that may result in guests seeing the Payment Details section during Online Ordering checkout failing to load and showing a grey box. We will continue to update more information as it is available.

2. 24 de abril de 2026 a las 18:30 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 24 de abril de 2026 a las 18:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 24 de abril de 2026 a las 18:42 UTCresolved

   This incident has been resolved.

1. 22 de abril de 2026 a las 18:42 UTCinvestigating

   We are currently investigating an issue with ToastWeb not being able to be reached. We will continue to update as we move further in investigation.

2. 22 de abril de 2026 a las 18:57 UTCinvestigating

   Engineering is continuing to investigate this issue. We are seeing users intermittently able to access ToastWeb

3. 22 de abril de 2026 a las 19:03 UTCmonitoring

   We are seeing recovery and users able to access ToastWeb. We will continue to monitor

4. 22 de abril de 2026 a las 19:31 UTCresolved

   This incident has been resolved.

1. 21 de abril de 2026 a las 17:19 UTCmonitoring

   We were alerted of an issue that may have resulted in errors when logging in to some POS devices. Engineering has released a fix for this and we are monitoring for resolution.

2. 21 de abril de 2026 a las 17:25 UTCresolved

   This incident has been resolved.

1. 3 de abril de 2026 a las 13:18 UTCinvestigating

   We are currently investigating an issue affecting Publishing for both Toast Web and through POS workflows. Updates will be provided as we learn more.

2. 3 de abril de 2026 a las 13:35 UTCmonitoring

   We are monitoring a fix for the issue.

3. 3 de abril de 2026 a las 13:44 UTCresolved

   This incident has been resolved.

1. 27 de marzo de 2026 a las 13:10 UTCinvestigating

   We are currently investigating a service disruption affecting digital ordering. While this is occurring, digital orders may not be able to be placed intermittently.

2. 27 de marzo de 2026 a las 13:36 UTCinvestigating

   We have implemented a change and are seeing no signs of issues currently.

3. 27 de marzo de 2026 a las 13:39 UTCmonitoring

   We have implemented a change and are seeing no signs of issues currently.

4. 27 de marzo de 2026 a las 14:42 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 27 de marzo de 2026 a las 15:07 UTCresolved

   This incident has been resolved.

1. 5 de marzo de 2026 a las 18:41 UTCinvestigating

   We are currently investigating an issue that may result in Sling pages failing to load or loading slowly for some customers. Refreshing the pages seems to resolve this issue. We are working to resolve this issue as quickly as possibly.

2. 5 de marzo de 2026 a las 19:22 UTCresolved

   This incident has been resolved.

1. 22 de febrero de 2026 a las 22:20 UTCinvestigating

   We are currently investigating an issue related to a errors that could affect API Orders and Menu Configuration.

2. 22 de febrero de 2026 a las 23:17 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 22 de febrero de 2026 a las 23:26 UTCresolved

   This incident has been resolved.

1. 19 de febrero de 2026 a las 19:32 UTCinvestigating

   We are currently investigating an issue related to a very small subset of credit card denials relate to a specific debit card provider based out of the New Jersey area.  If you experience this issue we advise that the customer use a different credit card to process payment.

2. 20 de febrero de 2026 a las 4:03 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 20 de febrero de 2026 a las 8:37 UTCresolved

   This incident has been resolved. If you have any further issues please process a secondary card and operations will return to normal for the business day of Friday, 2/20/2026.

1. 18 de febrero de 2026 a las 20:54 UTCinvestigating

   We are currently investigating an issue related to the inability to log into the Toast Backend.

2. 18 de febrero de 2026 a las 21:13 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 18 de febrero de 2026 a las 23:06 UTCinvestigating

   We apologize for the earlier update, but we are still investigating the issue and will provide updates as we learn more.

4. 18 de febrero de 2026 a las 23:21 UTCresolved

   This incident has been resolved. If you continue to experience issues logging into your account via Toast Backend, please call Toast Customer Care (617) 682-0225, or chat with Care, for additional help resolving the issue.

1. 17 de febrero de 2026 a las 13:24 UTCidentified

   We’ve identified the issue affecting deposits for all US based customers and are working on a fix. Thank you for your patience.

2. 17 de febrero de 2026 a las 17:38 UTCmonitoring

   We are seeing signs of deposits processing for US based customers and will continuing to monitor the issue until we can confirm all customer deposits have processed.

3. 17 de febrero de 2026 a las 18:09 UTCresolved

   The issue impacting deposits has been resolved. We expect these funds to be deposited by the end of business today, 2/17/2026, so keep an eye on your bank statement to confirm that your deposit has been made. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.