Historial de interrupciones de Trustpilot

1. 30 de septiembre de 2026 a las 18:04 UTCinvestigating

   Algunos usuarios están teniendo problemas para acceder a nuestra aplicación de negocio en este momento. Trustpilot es consciente del problema y trabaja para resolverlo con urgencia. Nos disculpamos por cualquier inconveniente.

2. 30 de septiembre de 2026 a las 20:29 UTCidentified

   Hemos identificado un problema con https://business.trustpilot.com/. Por ahora, los usuarios pueden acceder a subdominios específicos como: https://ie.business.trustpilot.com https://jp.business.trustpilot.com https://pt.business.trustpilot.com https://no.business.trustpilot.com https://ca.business.trustpilot.com https://nl-be.business.trustpilot.com https://uk.business.trustpilot.com https://fr.business.trustpilot.com https://dk.business.trustpilot.com https://es.business.trustpilot.com https://se.business.trustpilot.com https://nl.business.trustpilot.com https://au.business.trustpilot.com https://fr-be.business.trustpilot.com https://br.business.trustpilot.com https://fi.business.trustpilot.com https://de.business.trustpilot.com https://it.business.trustpilot.com https://nz.business.trustpilot.com https://pl.business.trustpilot.com https://at.business.trustpilot.com https://ch.business.trustpilot.com

3. 30 de septiembre de 2026 a las 21:23 UTCresolved

   Este incidente está resuelto y todo está funcionando como se espera

Traducido automáticamente desde la actualización oficial del incidente.

1. 16 de septiembre de 2026 a las 12:46 UTCinvestigating

   Los clientes que usan widgets de Revisión de Productos con intercambio de opiniones pueden no estar mostrando opiniones como se esperaba.

2. 16 de septiembre de 2026 a las 13:01 UTCidentified

   Una actualización a una de nuestras bases de datos no ha ido tan suave como se esperaba. Actualmente estamos trabajando en recuperarlo y correr correctamente.

3. 16 de septiembre de 2026 a las 16:26 UTCidentified

   Hemos sido incapaces de mitigar la cuestión a niveles aceptables sin que ello dé lugar a la degradación de los servicios. Mañana se necesitará una mirada más cuidadosa para resolver este incidente. Los clientes que utilizan widgets de Revisión de Productos con compartir opiniones (los clientes afectados) verían que todavía están trabajando y mostrando sus propias opiniones de productos. Sólo las opiniones compartidas no serán visibles.

4. 17 de septiembre de 2026 a las 8:43 UTCmonitoring

   Creemos que no se ha resuelto la cuestión y que los widgets de Revisión de Productos con intercambio de opiniones deberían estar funcionando como se esperaba. Seguiremos monitoreando un par de horas por si acaso.

5. 17 de septiembre de 2026 a las 10:47 UTCresolved

   Habiendo monitoreado esta característica desde hace algún tiempo, creemos que este incidente está resuelto y todo está funcionando como se espera

Traducido automáticamente desde la actualización oficial del incidente.

1. 24 de marzo de 2026 a las 21:18 UTCinvestigating

   We are currently investigating this issue which may be impacting some users in accessing their business product catalog.

2. 24 de marzo de 2026 a las 21:46 UTCinvestigating

   We are continuing to investigate this issue. The product catalog and related areas of the B2B app are currently impacted, along with potential impact on some widgets.

3. 24 de marzo de 2026 a las 22:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 24 de marzo de 2026 a las 23:43 UTCresolved

   This incident has been resolved.

1. 24 de marzo de 2026 a las 13:00 UTCinvestigating

   We are currently investigating this issue.

2. 24 de marzo de 2026 a las 13:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 24 de marzo de 2026 a las 14:29 UTCresolved

   This incident has been resolved.

1. 14 de noviembre de 2025 a las 7:21 UTCinvestigating

   We're experiencing an elevated level of TrustBox errors and are currently looking into the issue.

2. 14 de noviembre de 2025 a las 7:55 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 de noviembre de 2025 a las 8:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 14 de noviembre de 2025 a las 9:22 UTCresolved

   This incident has been resolved.

1. 10 de noviembre de 2025 a las 2:55 UTCinvestigating

   This incident has been resolved.

2. 10 de noviembre de 2025 a las 5:41 UTCinvestigating

   We are continuing to investigate this issue.

3. 10 de noviembre de 2025 a las 5:43 UTCresolved

   This incident has been resolved.

1. 17 de junio de 2025 a las 12:33 UTCinvestigating

   Invitation history is not loading correctly for some users and invitation changes are slow to update.

2. 17 de junio de 2025 a las 13:39 UTCmonitoring

   We’ve identified the cause of the issue and made changes to mitigate. We continue to monitor the situation.

3. 18 de junio de 2025 a las 9:20 UTCresolved

   All systems continue to operate as expected.

1. 12 de junio de 2025 a las 18:46 UTCidentified

   Some users are having trouble logging in or signing up for an account right now. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

2. 12 de junio de 2025 a las 19:09 UTCidentified

   Due to 3rd party provider outage, some users are having trouble logging in or signing up for an account right now. Trustpilot is aware of the issue and is actively monitoring the situation. We apologise for any inconvenience.

3. 12 de junio de 2025 a las 20:03 UTCmonitoring

   Our 3rd-party provider has applied a fix, and we continue to monitor platform health.

4. 13 de junio de 2025 a las 6:02 UTCresolved

   This incident has been resolved.

1. 12 de junio de 2025 a las 11:12 UTCinvestigating

   We are currently investigating an incident affecting the successful publishing of submitted reviews. We'll provide further updates by 12:00 UTC.

2. 12 de junio de 2025 a las 11:13 UTCinvestigating

   This incident may also affect some functionality for users of our business app, including flagging reviews. Thank you for your patience and understanding while we aim to resolve this issue as soon as possible.

3. 12 de junio de 2025 a las 11:19 UTCidentified

   We have identified the root cause and taken steps to resolve the issue.

4. 12 de junio de 2025 a las 11:20 UTCmonitoring

   We have resolved the root cause and continue to monitor the situation. Affected B2B / business app functionality has been restored, and any delayed publishing of reviews should be addressed in the next 30 minutes.

5. 12 de junio de 2025 a las 11:23 UTCresolved

   The incident has now been resolved. Thank you for your patience and unerstanding.

1. 30 de mayo de 2025 a las 13:51 UTCinvestigating

   Some users are having trouble signing up for a free business account using the Google Sign-up option. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

2. 30 de mayo de 2025 a las 13:53 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 30 de mayo de 2025 a las 14:13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 30 de mayo de 2025 a las 14:19 UTCresolved

   This incident has been resolved.

1. 16 de mayo de 2025 a las 12:03 UTCmonitoring

   Some users are having trouble accessing our business app at the moment. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

2. 16 de mayo de 2025 a las 12:23 UTCresolved

   This incident has been resolved.

1. 3 de abril de 2025 a las 8:36 UTCinvestigating

   We are aware of an issue affecting the recency of product catalogs for some of our integrations, including but not limited to: Wix and Shopify. This means that updates made by customers using our integrations may not yet be reflected in the product catalogs hosted on our platform. We're actively investigating this issue, and will provide further updates as new information becomes available. No action is required on the part of our integrations customers, and product catalog updates will be reprocessed once this issue has been resolved.

2. 3 de abril de 2025 a las 11:55 UTCinvestigating

   We continue to investigate this issue and will provide further updates when they become available.

3. 3 de abril de 2025 a las 13:16 UTCidentified

   We believe we have identified a contributing factor to this incident and are testing a potential fix. Some customers may continue to see stale product information and we plan to reprocess product updates once we have confidence that a fix has been found.

4. 3 de abril de 2025 a las 13:51 UTCmonitoring

   A fix has been deployed. We'll begin to cautiously reprocess delayed product updates whilst continuing to monitor the situation.

5. 4 de abril de 2025 a las 8:56 UTCmonitoring

   We continue to monitor the situation, and all signs look good. We're working on reprocessing any delayed webhook events and anticipate completing this data reconciliation by early afternoon, ~13:00 UTC.

6. 7 de abril de 2025 a las 7:27 UTCmonitoring

   We continue to monitor the situation, and all signs look good. We're working on reprocessing any delayed webhook events. This has taken a little longer than expected. We'll provide an update on progress by 11:00 UTC.

7. 8 de abril de 2025 a las 7:44 UTCresolved

   This incident has been resolved.

1. 3 de abril de 2025 a las 8:35 UTCresolved

   We are aware of an issue affecting the recency of product catalogs for some of our integrations, including but not limited to: Wix and Shopify. This means that updates made by customers using our integrations may not yet be reflected in the product catalogs hosted on our platform. We're actively investigating this issue, and will provide further updates as new information becomes available. No action is required on the part of our integrations customers, and product catalog updates will be reprocessed once this issue has been resolved.

1. 27 de marzo de 2025 a las 11:12 UTCidentified

   Some users are having difficulty with re-authenticating with our integration on Zapier at the moment, no invitations are being sent. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

2. 27 de marzo de 2025 a las 11:41 UTCidentified

   Users may be experiencing a partial outage with Zapier integration invitations. The Trustpilot team has identified the issue and is currently working on a permanent solution. In the meantime, if you need to send invitations via Zapier urgently, we recommend re-authenticating the Zapier integration. We apologize for any inconvenience this may cause.

3. 27 de marzo de 2025 a las 13:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 27 de marzo de 2025 a las 13:33 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 27 de marzo de 2025 a las 14:50 UTCresolved

   This incident has been resolved.

1. 14 de marzo de 2025 a las 16:58 UTCinvestigating

   Degraded performance on consumer profile pages. We are currently investigating.

2. 14 de marzo de 2025 a las 19:21 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 14 de marzo de 2025 a las 22:28 UTCresolved

   This incident has been resolved.

1. 11 de marzo de 2025 a las 12:51 UTCinvestigating

   At the moment we're experience data replication issues in our backend. We're currently working on this issue. We're sorry for any inconveniences.

2. 11 de marzo de 2025 a las 12:54 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 11 de marzo de 2025 a las 13:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 11 de marzo de 2025 a las 13:57 UTCresolved

   The fix has now been confirmed.

1. 29 de enero de 2025 a las 10:05 UTCinvestigating

   We are currently investigating this issue.

2. 29 de enero de 2025 a las 11:42 UTCmonitoring

   We have identified the issue, deployed a fix to address the issue, and we continue to monitor the situation.

3. 29 de enero de 2025 a las 11:43 UTCmonitoring

   The fix that we've deployed may mean you need to sign out of your b2b account, and sign back in again.

4. 29 de enero de 2025 a las 16:50 UTCresolved

   Thanks for your patience. Having monitored the situation for some time, we're happy that it is now resolved.

1. 28 de enero de 2025 a las 15:29 UTCinvestigating

   Currently, business users are unable to log in to the B2B app using SSO.

2. 28 de enero de 2025 a las 15:29 UTCinvestigating

   We are continuing to investigate this issue.

3. 28 de enero de 2025 a las 16:15 UTCmonitoring

   A fix has been implemented. We are currently monitoring the situation.

4. 28 de enero de 2025 a las 16:21 UTCidentified

   The issue has been identified and a fix is being implemented.

5. 28 de enero de 2025 a las 16:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 28 de enero de 2025 a las 16:32 UTCresolved

   This incident has been resolved.

1. 28 de noviembre de 2024 a las 15:28 UTCinvestigating

   We're aware of an issue delaying the sending of review invitations emails and custom template emails. We're currently investigating.

2. 28 de noviembre de 2024 a las 16:20 UTCinvestigating

   We are continuing to investigate this issue.

3. 28 de noviembre de 2024 a las 17:29 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 28 de noviembre de 2024 a las 17:58 UTCmonitoring

   A fix has been implemented. We are actively processing through the queue of delayed review invitation emails, and will continue to monitor progress.

5. 3 de diciembre de 2024 a las 5:56 UTCresolved

   This incident has been resolved.

1. 25 de octubre de 2024 a las 11:50 UTCinvestigating

   We are currently experiencing intermittent loading issues with our B2B application. Our team is actively investigating and working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.

2. 25 de octubre de 2024 a las 12:19 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25 de octubre de 2024 a las 13:10 UTCmonitoring

   B2B app performance has been restored to normal, and we are actively monitoring our systems. Thank you for your patience and understanding.

4. 25 de octubre de 2024 a las 16:15 UTCresolved

   This incident has now been resolved and the B2B app is fully functional. Thank you for your patience and understanding.