Historial de interrupciones de Ubiquiti

1. 26 de octubre de 2026 a las 21:00 UTCinvestigating

   Un subconjunto de UniFi Talk instala puede experimentar problemas de telefonía que afectan las llamadas entrantes y salientes. Los instalados usando Advanced Call Routing son afectados.

2. 26 de octubre de 2026 a las 21:20 UTCmonitoring

   Estamos monitoreando para confirmar que el servicio está completamente restaurado. Si todavía tiene problemas con llamadas entrantes o salientes, póngase en contacto con UniFi Support.

Traducido automáticamente desde la actualización oficial del incidente.

1. 24 de julio de 2026 a las 11:32 UTCinvestigating

   Actualmente estamos investigando esta cuestión.

2. 24 de julio de 2026 a las 11:39 UTCinvestigating

   Seguimos investigando esta cuestión.

3. 24 de julio de 2026 a las 12:03 UTCidentified

   La cuestión ha sido identificada, y estamos viendo una recuperación gradual.

4. 24 de julio de 2026 a las 12:16 UTCidentified

   Seguimos trabajando en una solución para esta cuestión.

5. 24 de julio de 2026 a las 12:23 UTCmonitoring

   La recuperación está en marcha, y estamos monitoreando el desempeño de los servicios.

6. 24 de julio de 2026 a las 13:48 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 16 de julio de 2026 a las 9:05 UTCinvestigating

   Estamos investigando errores elevados de 5xx que pueden afectar a todos los servicios de UI Cloud, incluyendo portales web, API, autenticación y aplicaciones administradas por nubes. El problema parece estar relacionado con un incidente en curso AWS CloudFront que afecta a los clientes usando CloudFront VPC Origins. Estamos monitoreando activamente la situación, evaluando el impacto en nuestra plataforma, y trabajando con AWS mientras investigan. Proporcionaremos actualizaciones a medida que se disponga de más información.

2. 16 de julio de 2026 a las 11:32 UTCresolved

   Se han resuelto los errores elevados de 5xx que afectan a los servicios de UI Cloud y el servicio ha regresado a una operación normal. Compartiremos información adicional si se requiere mayor acción o seguimiento.

Traducido automáticamente desde la actualización oficial del incidente.

1. 26 de febrero de 2026 a las 17:41 UTCidentified

   The issue has been identified.

2. 26 de febrero de 2026 a las 17:41 UTCidentified

   We are observing intermittent connectivity affecting some EU ISPs, impacting access to unifi.ui.com. We are closely monitoring the situation. Connectivity is expected to return to normal as regional network conditions recover.

3. 26 de febrero de 2026 a las 17:42 UTCidentified

   We are continuing to monitor this issue.

4. 27 de febrero de 2026 a las 2:23 UTCresolved

   This incident has been resolved.

1. 20 de octubre de 2025 a las 9:51 UTCidentified

   An issue has been identified that may cause degraded performance across several UniFi services, including Teleport, the numbers list, subscription information, and general telephony in UniFi Talk. Our teams are actively investigating and will provide updates on status.ui.com. We apologize for the inconvenience and are working to restore full service as quickly as possible.

2. 20 de octubre de 2025 a las 12:17 UTCmonitoring

   We’re seeing signs of recovery across the affected services. We will continue to provide periodic updates on status.ui.com

3. 21 de octubre de 2025 a las 7:14 UTCresolved

   This incident has been resolved.

1. 24 de septiembre de 2025 a las 10:25 UTCidentified

   We are aware of a degraded performance for some customers and are investigating with the highest priority.

2. 24 de septiembre de 2025 a las 12:37 UTCmonitoring

   We are continuing to monitor for any further issues

3. 24 de septiembre de 2025 a las 13:56 UTCresolved

   This incident has been resolved.

1. 6 de marzo de 2025 a las 17:15 UTCinvestigating

   An issue has been identified where users may be unable to make and/or receive calls to/from their UniFi Talk numbers. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 6 de marzo de 2025 a las 17:17 UTCinvestigating

   In some cases, disabling the Advanced Call Routing option and restarting the Talk application may help users.

3. 6 de marzo de 2025 a las 17:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 de marzo de 2025 a las 20:16 UTCresolved

   This incident has been resolved.

1. 10 de diciembre de 2024 a las 10:26 UTCidentified

   A small number of UISP Cloud Hosting instances are offline and unable to start. The issue has been identified and a fix is being implemented.

2. 10 de diciembre de 2024 a las 19:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 de diciembre de 2024 a las 22:54 UTCresolved

   This incident has been resolved.

1. 1 de noviembre de 2024 a las 9:54 UTCidentified

   UISP Console users may experience issues with remote connection. The root cause has been identified and we are working on a fix.

2. 2 de noviembre de 2024 a las 9:33 UTCinvestigating

   A small percentage of UISP consoles still experience issues with remote connection.

3. 2 de noviembre de 2024 a las 10:04 UTCidentified

   An issue has been identified and we are implementing a fix.

4. 2 de noviembre de 2024 a las 10:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2 de noviembre de 2024 a las 11:22 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 3 de noviembre de 2024 a las 12:15 UTCresolved

   This incident has been resolved.

1. 20 de septiembre de 2024 a las 11:21 UTCidentified

   An issue has been identified where users may be unable to access their number lists and subscription data within UniFi Talk. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 20 de septiembre de 2024 a las 12:32 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 de septiembre de 2024 a las 12:59 UTCresolved

   This incident has been resolved.

1. 29 de agosto de 2024 a las 9:28 UTCinvestigating

   An issue has been identified, and some users may be unable to log in to account.ui.com. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 29 de agosto de 2024 a las 10:32 UTCresolved

   This incident has been resolved.

1. 16 de abril de 2024 a las 0:48 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 16 de abril de 2024 a las 2:50 UTCresolved

   This incident has been resolved.

1. 16 de febrero de 2024 a las 8:59 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 16 de febrero de 2024 a las 11:15 UTCmonitoring

   We are continuing to monitor for any further issues

3. 16 de febrero de 2024 a las 12:05 UTCresolved

   This incident has been resolved.

1. 31 de enero de 2024 a las 20:40 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 31 de enero de 2024 a las 21:30 UTCresolved

   This incident has been resolved.

1. 26 de enero de 2024 a las 8:46 UTCinvestigating

   UniFi Network application on a small number of Official UniFi Hosting instances is currently inaccessible.

2. 26 de enero de 2024 a las 9:01 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26 de enero de 2024 a las 9:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 de enero de 2024 a las 11:28 UTCresolved

   This incident has been resolved.

1. 20 de diciembre de 2023 a las 13:09 UTCinvestigating

   We are aware of a degraded performance and are investigating with the highest priority.

2. 20 de diciembre de 2023 a las 14:10 UTCresolved

   This incident has been resolved.

1. 18 de septiembre de 2023 a las 21:15 UTCinvestigating

   We are continuing to investigate and will provide an update as soon as possible.

2. 19 de septiembre de 2023 a las 6:38 UTCinvestigating

   We are continuing to investigate this issue.

3. 19 de septiembre de 2023 a las 6:40 UTCresolved

   This incident has been resolved.

1. 18 de septiembre de 2023 a las 18:56 UTCinvestigating

   We are currently investigating and will provide an update as soon as possible.

2. 18 de septiembre de 2023 a las 20:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 18 de septiembre de 2023 a las 20:24 UTCresolved

   This incident has been resolved.

1. 24 de abril de 2023 a las 20:32 UTCinvestigating

   We are aware of an outage and are investigating with the highest priority. We appreciate your patience and hope to get systems online as soon as possible.

2. 24 de abril de 2023 a las 21:11 UTCmonitoring

   Our services are once again operational and we are continuing to monitor for any lingering effects.

3. 24 de abril de 2023 a las 21:16 UTCresolved

   This incident has been resolved.

1. 20 de abril de 2023 a las 17:21 UTCinvestigating

   An issue has been identified where some users may be unable to connect remotely to their devices or use AmpliFi Teleport service. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 20 de abril de 2023 a las 17:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 de abril de 2023 a las 18:13 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 20 de abril de 2023 a las 18:31 UTCresolved

   This incident has been resolved.