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    Historial de interrupciones de Vergesense

    51 incidentes de Vergesense registrados desde octubre de 2022, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Tasas de error de plataforma elevada

    Comenzó 4 de agosto de 2026 a las 18:23 UTC · 6m

    OutageIncidente mayor
    Componentes afectados
    APIAWS
    1. 4 de agosto de 2026 a las 18:23 UTCinvestigating

      Actualmente estamos investigando esta cuestión.

    2. 4 de agosto de 2026 a las 18:25 UTCmonitoring

      Se ha aplicado una solución y estamos monitoreando los resultados.

    3. 4 de agosto de 2026 a las 18:28 UTCresolved

      This incident has been resolved.

    Traducido automáticamente desde la actualización oficial del incidente.

    Login/Logout intermitency

    Comenzó 26 de junio de 2026 a las 7:05 UTC · 21m

    IssuesIncidente menor
    Componentes afectados
    AWSAzure
    1. 26 de junio de 2026 a las 7:05 UTCinvestigating

      We are currently investigating this issue.

    2. 26 de junio de 2026 a las 7:26 UTCresolved

      This incident has been resolved.

    Errors loading Space Planning plans

    Comenzó 24 de junio de 2026 a las 19:06 UTC · 9m

    Pending
    1. 24 de junio de 2026 a las 19:06 UTCinvestigating

      We're investigating error when opening our Planning pages. Affected users may see a "Failed to load capacity pools" message, and plans may not load as expected.

    2. 24 de junio de 2026 a las 19:15 UTCresolved

      The issue causing errors when loading Space Planning plans has been resolved. Plans are now loading normally.

    Platform inaccessible

    Comenzó 17 de abril de 2026 a las 15:03 UTC · 3h 28m

    OutageIncidente crítico
    Componentes afectados
    AWS
    1. 17 de abril de 2026 a las 15:03 UTCinvestigating

      We're experiencing an outage on our dashboard.

    2. 17 de abril de 2026 a las 15:15 UTCmonitoring

      Platform is back up but we still see some degraded performance

    3. 17 de abril de 2026 a las 16:12 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 17 de abril de 2026 a las 18:32 UTCresolved

      This incident has been resolved.

    Workplace Assistant Not Available

    Comenzó 24 de marzo de 2026 a las 22:19 UTC · 2d 4h

    Pending
    Componentes afectados
    AWSAzure
    1. 24 de marzo de 2026 a las 22:19 UTCidentified

      The Workplace Assistant feature is currently offline due to an issue with a third-party API. A resolution is actively being developed.

    2. 26 de marzo de 2026 a las 22:42 UTCidentified

      We have deployed a remediation to our platform, but unfortunately, due to a current degradation incident ongoing at our third-party API provider, the Workplace Assistant is still unavailable. We are monitoring the situation and will provide any relevant updates as we are able.

    3. 27 de marzo de 2026 a las 1:40 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 27 de marzo de 2026 a las 1:40 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 27 de marzo de 2026 a las 2:44 UTCresolved

      This incident has been resolved.

    Some services unavailable due to Snowflake Data Cloud outage

    Comenzó 21 de marzo de 2026 a las 6:20 UTC · 7h 37m

    OutageIncidente mayor
    Componentes afectados
    Internal ToolsAPIAWSAzure
    1. 21 de marzo de 2026 a las 6:20 UTCinvestigating

      Due to an incident affecting our data warehouse vendor Snowflake (https://status.snowflake.com/incidents/p3x136d3mcsp), some features of our API and web application, including but not limited to the Entryway details screen and the buildings history endpoint, are unavailable.

    2. 21 de marzo de 2026 a las 6:21 UTCmonitoring

      Due to an incident affecting our data warehouse vendor Snowflake (https://status.snowflake.com/incidents/p3x136d3mcsp), some features of our API and web application, including but not limited to the Entryway details screen and the buildings history endpoint, are unavailable.

    3. 21 de marzo de 2026 a las 13:57 UTCresolved

      This incident has been resolved.

    Metrics Processing Outage

    Comenzó 21 de enero de 2026 a las 19:53 UTC · 3h 48m

    IssuesIncidente menor
    Componentes afectados
    APIAWS
    1. 21 de enero de 2026 a las 19:53 UTCinvestigating

      We are experiencing issues with our metrics processing service. Metrics for recent hours maybe delayed.

    2. 21 de enero de 2026 a las 20:34 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 de enero de 2026 a las 23:41 UTCresolved

      This incident has been resolved.

    Elevated Platform Error Rates

    Comenzó 18 de noviembre de 2025 a las 12:06 UTC · 12h 20m

    OutageIncidente mayor
    Componentes afectados
    Internal ToolsAPIAWSAzure
    1. 18 de noviembre de 2025 a las 12:06 UTCinvestigating

      We are currently investigating elevated platform error rates.

    2. 18 de noviembre de 2025 a las 12:15 UTCinvestigating

      We are continuing to investigate this issue.

    3. 18 de noviembre de 2025 a las 12:40 UTCidentified

      We have identified a service outage as the source of the elevated platform error rates.

    4. 18 de noviembre de 2025 a las 13:19 UTCidentified

      We continue to monitor the service outage progress and are evaluating alternative mitigation options that we have available.

    5. 18 de noviembre de 2025 a las 14:15 UTCidentified

      We are continuing to evaluate mitigation options.

    6. 18 de noviembre de 2025 a las 14:45 UTCmonitoring

      The service outage has been fixed, so the incident should be resolved. We're continuing to monitor to ensure our services are back to normal.

    7. 18 de noviembre de 2025 a las 16:37 UTCmonitoring

      Service may have intermittent errors still, but should be moving towards full recovery.

    8. 18 de noviembre de 2025 a las 17:50 UTCmonitoring

      There should no longer be any degraded performance in our services. We're continuing monitoring to ensure everything has recovered.

    9. 19 de noviembre de 2025 a las 0:26 UTCresolved

      This incident has been resolved.

    Platform instability

    Comenzó 3 de noviembre de 2025 a las 16:00 UTC · 1h 31m

    IssuesIncidente menor
    Componentes afectados
    APIAWS
    1. 3 de noviembre de 2025 a las 16:00 UTCinvestigating

      We are currently investigating platform instability.

    2. 3 de noviembre de 2025 a las 17:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 3 de noviembre de 2025 a las 17:20 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 3 de noviembre de 2025 a las 17:30 UTCresolved

      This incident has been resolved.

    Platform instability

    Comenzó 29 de octubre de 2025 a las 16:40 UTC · 2h 23m

    IssuesIncidente menor
    Componentes afectados
    AWS
    1. 29 de octubre de 2025 a las 16:40 UTCinvestigating

      We are currently investigating some signs of instability in the platform

    2. 29 de octubre de 2025 a las 16:52 UTCinvestigating

      There may be some delay to metrics and calendar event actions while this incident is being resolved.

    3. 29 de octubre de 2025 a las 19:02 UTCresolved

      This incident has been resolved.

    Some users are having issues accessing Embedded Reports

    Comenzó 25 de septiembre de 2025 a las 18:18 UTC · 27m

    Pending
    1. 25 de septiembre de 2025 a las 18:18 UTCinvestigating

      We are currently investigating this issue.

    2. 25 de septiembre de 2025 a las 18:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 25 de septiembre de 2025 a las 18:46 UTCresolved

      This incident has been resolved.

    Embedded dashboards not loading for some users

    Comenzó 27 de agosto de 2025 a las 16:42 UTC · 18m

    Pending
    1. 27 de agosto de 2025 a las 16:42 UTCinvestigating

      We are currently investigating this issue.

    2. 27 de agosto de 2025 a las 16:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27 de agosto de 2025 a las 17:00 UTCresolved

      This incident has been resolved.

    Reports dashboards degraded performance

    Comenzó 20 de agosto de 2025 a las 17:39 UTC · 1d 18h

    Pending
    1. 20 de agosto de 2025 a las 17:39 UTCinvestigating

      Some Reports dashboards may be not load at all or may load without data. We are investigating the issue.

    2. 20 de agosto de 2025 a las 20:40 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 de agosto de 2025 a las 17:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 22 de agosto de 2025 a las 12:19 UTCresolved

      This incident has been resolved.

    Delay in Metrics Processing

    Comenzó 15 de julio de 2025 a las 18:17 UTC · 1h 15m

    IssuesIncidente menor
    Componentes afectados
    AWS
    1. 15 de julio de 2025 a las 18:17 UTCinvestigating

      We are currently investigating a delay in our hourly metrics processing.

    2. 15 de julio de 2025 a las 19:18 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 de julio de 2025 a las 19:33 UTCresolved

      This incident has been resolved.

    Investigating Azure Outage

    Comenzó 4 de abril de 2025 a las 14:40 UTC · 44m

    OutageIncidente crítico
    Componentes afectados
    Azure
    1. 4 de abril de 2025 a las 14:40 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 4 de abril de 2025 a las 15:24 UTCresolved

      This incident has been resolved.

    Azure Web Platform Outage

    Comenzó 24 de febrero de 2025 a las 18:27 UTC · 44m

    OutageIncidente crítico
    Componentes afectados
    Azure
    1. 24 de febrero de 2025 a las 18:27 UTCinvestigating

      Our Azure portal was experiencing service degradation and for a period of time was unable to be reached. We are actively investigating and attempting to resolve the issue.

    2. 24 de febrero de 2025 a las 19:10 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 24 de febrero de 2025 a las 19:10 UTCresolved

      This incident has been resolved.

    Embedded Dashboard Outage

    Comenzó 5 de febrero de 2025 a las 19:05 UTC · 51m

    Pending
    1. 5 de febrero de 2025 a las 19:05 UTCinvestigating

      Some users may not be able to load embedded dashboards. We are currently investigating the issue.

    2. 5 de febrero de 2025 a las 19:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 de febrero de 2025 a las 19:57 UTCresolved

      This incident has been resolved.

    Embedded Dashboard Outage

    Comenzó 30 de enero de 2025 a las 14:59 UTC · 57m

    Pending
    1. 30 de enero de 2025 a las 14:59 UTCinvestigating

      Users may experience dashboards not loading. We are currently investigating this issue.

    2. 30 de enero de 2025 a las 15:48 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 de enero de 2025 a las 15:56 UTCresolved

      This incident has been resolved.

    Reports dashboards unexpected downtime

    Comenzó 12 de noviembre de 2024 a las 17:21 UTC · 2h 47m

    Pending
    1. 12 de noviembre de 2024 a las 17:21 UTCinvestigating

      We are currently investigating the issue.

    2. 12 de noviembre de 2024 a las 18:12 UTCmonitoring

      Some users may have briefly been unable to access Reports dashboards. A fix has been implemented and we are monitoring the results.

    3. 12 de noviembre de 2024 a las 20:08 UTCresolved

      This incident has been resolved.

    Delay in Azure Metrics Processing

    Comenzó 9 de septiembre de 2024 a las 17:28 UTC · 1d 18h

    IssuesIncidente menor
    Componentes afectados
    Azure
    1. 9 de septiembre de 2024 a las 17:28 UTCidentified

      Within our Azure environment we are investigating delays in metrics processing for some buildings. Our AWS environment is operating normally.

    2. 11 de septiembre de 2024 a las 12:07 UTCresolved

      This incident has been resolved.