Historial de interrupciones de Volusion

1. 10 de agosto de 2026 a las 13:34 UTCinvestigating

   Actualmente estamos investigando un problema que causa la lentitud intermitente y errores de conexión en los escaparates usando Site Designer. Nuestro equipo de ingeniería está rastreando activamente la causa para restaurar el pleno rendimiento lo antes posible.

2. 10 de agosto de 2026 a las 20:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

Traducido automáticamente desde la actualización oficial del incidente.

1. 7 de agosto de 2026 a las 17:59 UTCinvestigating

   We are currently investigating an issue causing intermittent errors on storefronts using Site Designer. Our engineering team is actively tracing the cause to restore full performance as quickly as possible.

2. 7 de agosto de 2026 a las 22:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 de agosto de 2026 a las 23:32 UTCresolved

   This incident has been resolved.

1. 5 de agosto de 2026 a las 21:25 UTCinvestigating

   We are currently investigating an issue with intermittent slowness and errors affecting some stores using Site Designer. Our engineering team is actively tracing the cause to restore full performance as quickly as possible.

2. 5 de agosto de 2026 a las 23:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6 de agosto de 2026 a las 1:10 UTCresolved

   This incident has been resolved.

1. 29 de julio de 2026 a las 13:58 UTCinvestigating

   La página Abandoned Cart admin no está cargando. Ingeniería está trabajando activamente para restaurar la conexión.

2. 29 de julio de 2026 a las 14:26 UTCidentified

   Se ha determinado la cuestión y se está aplicando una solución.

3. 29 de julio de 2026 a las 16:22 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

4. 29 de julio de 2026 a las 18:15 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 13 de julio de 2026 a las 19:23 UTCidentified

   We are currently experiencing an issue where merchants are receiving errors when attempting to create new admin accounts. This is due to a service disruption with Mailgun, our third-party email verification partner. Our team is actively monitoring the situation, and we will provide updates here as soon as a resolution is reached. In the meantime, you can track the live status of the email verification service directly via the Mailgun Status Page here: https://status.mailgun.com/

2. 13 de julio de 2026 a las 19:54 UTCmonitoring

   Mailgun has implemented a fix and email validation for new admin accounts is now working. We will continue to monitor for any issues.

3. 13 de julio de 2026 a las 20:39 UTCresolved

   This incident has been resolved.

1. 1 de julio de 2026 a las 16:19 UTCinvestigating

   We have received reports of the image upload feature displaying a 404 and preventing the upload of new images. Our team is investigating the issue and will post updates as more information becomes available.

2. 1 de julio de 2026 a las 16:23 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 1 de julio de 2026 a las 17:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 1 de julio de 2026 a las 21:14 UTCresolved

   This incident has been resolved.

1. 29 de junio de 2026 a las 17:02 UTCinvestigating

   Site Designer stores may be experiencing errors with product prices not displaying on the product pages, as well as with adding products to cart. We are currently investigating and will provide updates as soon as we know more.

2. 29 de junio de 2026 a las 17:05 UTCidentified

   This issue has been identified and we have deployed a fix.

3. 29 de junio de 2026 a las 17:08 UTCmonitoring

   A fix for the issue with Site Designer product pages has been deployed and we are continuing to monitor for any errors.

4. 29 de junio de 2026 a las 20:15 UTCresolved

   This incident has been resolved.

1. 20 de abril de 2026 a las 17:53 UTCinvestigating

   We have received reports of order confirmation emails not arriving to inboxes. Our team is currently investigating the issue and will post more information as it becomes available.

2. 20 de abril de 2026 a las 18:47 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 20 de abril de 2026 a las 20:17 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 21 de abril de 2026 a las 1:27 UTCresolved

   This incident has been resolved

1. 25 de febrero de 2026 a las 20:25 UTCidentified

   We have received reports of merchants experiencing an issue when going to Design > Email Templates and clicking to view their email spam prevention records in the stores admin dashboard. When attempting to view the records, the message "Your store's domain registration is not complete." is presented incorrectly. This is due to an issue that our third party email service is currently experiencing. For more details and update to date information on the issue visit the Mailgun status page here: https://status.mailgun.com/

2. 25 de febrero de 2026 a las 21:54 UTCresolved

   This incident has been resolved.

1. 4 de febrero de 2026 a las 16:06 UTCinvestigating

   We are currently investigating an situation intermittently preventing credit card orders on merchant stores using PayFlow Pro. We will update here as soon as we have identified the cause.

2. 4 de febrero de 2026 a las 18:14 UTCidentified

   We have identified the situation is not caused by the Volusion Platform. We are working with our 3rd party partners to resolve this and will continue providing you updates.

3. 4 de febrero de 2026 a las 20:24 UTCmonitoring

   We have confirmed from PayPal that the PayFlow team completed a rollback of a recent code release and the situation has been resolved. We will continue to monitor to confirm the situation remains resolved.

4. 4 de febrero de 2026 a las 22:26 UTCresolved

   This incident has been resolved

1. 27 de enero de 2026 a las 18:37 UTCinvestigating

   Some Site Designer sites are currently down. We are investigating this issue and will provide updates as soon as possible.

2. 27 de enero de 2026 a las 19:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results. Site Designer sites should now be up and functional.

3. 27 de enero de 2026 a las 20:14 UTCidentified

   Some Site Designer sites are currently down. We have identified the issue and are working on implementing a fix.

4. 27 de enero de 2026 a las 21:44 UTCmonitoring

   A fix has been implemented. We will continue to monitor and will update here when the issue has been resolved.

5. 27 de enero de 2026 a las 22:35 UTCresolved

   This incident has been resolved

1. 29 de diciembre de 2025 a las 17:33 UTCinvestigating

   Our provider, Rackspace, is currently experiencing login disruptions. We are monitoring their progress and will update this page as soon as a fix is confirmed. For real-time technical details, please visit the Rackspace Status Page at https://status.apps.rackspace.com/.

2. 29 de diciembre de 2025 a las 21:51 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29 de diciembre de 2025 a las 23:13 UTCresolved

   This incident has been resolved.

1. 26 de diciembre de 2025 a las 16:31 UTCinvestigating

   We are investigating reports of network-related errors affecting the Design > Site Designer feature. Our team is currently working to identify the cause, and we will provide updates here as more information becomes available.

2. 26 de diciembre de 2025 a las 20:17 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 26 de diciembre de 2025 a las 22:27 UTCresolved

   This incident has been resolved.

1. 5 de diciembre de 2025 a las 9:17 UTCresolved

   Sites experienced a temporary 500 error due to a short issue effecting one of our third party service providers. The issue was quickly mitigated by that third party and all sites are now operational.

1. 18 de noviembre de 2025 a las 12:56 UTCidentified

   Some sites may be experiencing intermittent loading issue due a global networking issue impacting our third part service provider Cloudflare. We are continuing to monitor the situation and will provide updates as they become available. More information can also be found on the Cloudflare status page here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

2. 18 de noviembre de 2025 a las 13:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 18 de noviembre de 2025 a las 14:47 UTCresolved

   This incident has been resolved.

1. 12 de noviembre de 2025 a las 15:53 UTCinvestigating

   We have received some reports from merchants regarding an issue with Site Designer. We will continue to investigate this and will provide an update when we have any new information.

2. 12 de noviembre de 2025 a las 16:33 UTCmonitoring

   A fix has been implemented and we will continue to monitor.

3. 12 de noviembre de 2025 a las 17:41 UTCresolved

   This incident has been resolved.

1. 3 de noviembre de 2025 a las 14:07 UTCinvestigating

   Volusion Payments powered by Stripe is currently experiencing issues communicating with Stripe. We are currently looking into this and will update you here as we make progress.

2. 3 de noviembre de 2025 a las 14:11 UTCidentified

   The issue has been identified and we are currently working on implementing a fix.

3. 3 de noviembre de 2025 a las 14:36 UTCmonitoring

   A fic has been implemented and we are monitoring the results.

4. 3 de noviembre de 2025 a las 16:03 UTCresolved

   This incident has been resolved.

1. 29 de octubre de 2025 a las 16:25 UTCinvestigating

   We have received reports that there is currently an outage with one of our third party email service providers. This may cause issues when logging into emails. We will continue to monitor this issue and provide updates as soon as we know more.

2. 29 de octubre de 2025 a las 18:19 UTCidentified

   We have evidence that the issue is related to the global Microsoft Azure outage. We will continue to post updates as they become available.

3. 30 de octubre de 2025 a las 14:29 UTCidentified

   With the conclusion of the global Microsoft Azure event, our third party email service provider has resolved their outage and services have been restored.

4. 30 de octubre de 2025 a las 14:29 UTCresolved

   This incident has been resolved.

1. 22 de octubre de 2025 a las 16:54 UTCinvestigating

   We are currently investigating an intermittent issue affecting the Premium Checkout process. Some orders are failing to display in the admin dashboard however checkout and order submission is not affected. The immediate workaround for merchants to view affected orders has been to bulk update the order with an existing payment method. Our team is actively working to diagnose and resolve the root cause of the payment method failure.

2. 22 de octubre de 2025 a las 18:57 UTCidentified

   We have identified the cause of the order display issue and we are working on applying a fix.

3. 23 de octubre de 2025 a las 17:25 UTCresolved

   We have a fix in place and can confirm that this incident is resolved.

1. 16 de octubre de 2025 a las 17:32 UTCinvestigating

   Merchants that are currently using PPCP with the setting 'Show Paypal Credit/Debit Card Fields' are experiencing issues with the credit card fields not allowing entries. However, standard Paypal is still operable if that setting is not selected. We are working to resolve this issue and will post updates as soon as possible.

2. 16 de octubre de 2025 a las 18:33 UTCinvestigating

   We are seeing intermittent issues with Paypal loading across the Volusion platform. This is related to an incident with Paypal which they are currently working on resolving. You can monitor the Paypal Status Page here: https://www.paypal-status.com/incident/production We will continue to provide updates as soon as they are available.

3. 16 de octubre de 2025 a las 21:04 UTCmonitoring

   PayPal has resolved an issue on their end and we have confirmed that the 'Show Paypal Credit/Debit Card Fields' now correctly displays the credit card fields and allows customers to enter their information. We will continue to monitor the situation.

4. 16 de octubre de 2025 a las 22:01 UTCresolved

   This incident has been resolved.