Historial de interrupciones de Wave

1. 13 de octubre de 2026 a las 15:27 UTCmonitoring

   Hemos identificado un error en la aplicación sobre los pagos de ventas y títulos Pagos página para algunos usuarios de Wave Payments. Los usuarios pueden ver una fecha de depósito estimada incorrecta del lunes 12 de octubre. Esta fecha no tuvo debidamente en cuenta las vacaciones bancarias que tuvieron lugar ayer. Los pagos se procesan como se espera, y todavía llegarán a nuestros horarios estándar de día de negocios que excluyen los fines de semana y los días festivos. Nos disculpamos por la experiencia poco clara.

2. 13 de octubre de 2026 a las 17:14 UTCresolved

   Hemos identificado un error en la aplicación sobre los pagos de ventas y títulos Pagos página para algunos usuarios de Wave Payments. Los usuarios pueden ver una fecha de depósito estimada incorrecta del lunes 12 de octubre. Esta fecha no tuvo debidamente en cuenta las vacaciones bancarias que tuvieron lugar ayer. Los pagos se procesan como se espera, y todavía llegarán a nuestros horarios estándar de día de negocios que excluyen los fines de semana y los días festivos. Hemos lanzado una solución que evitará el problema en futuros casos, pero algunos pagos pueden mostrar una fecha de pago incorrecta del 12 de octubre. Nos disculpamos por la experiencia poco clara.

Traducido automáticamente desde la actualización oficial del incidente.

1. 5 de octubre de 2026 a las 16:13 UTCinvestigating

   Actualmente estamos investigando esta cuestión.

2. 5 de octubre de 2026 a las 16:15 UTCinvestigating

   Seguimos investigando esta cuestión.

3. 5 de octubre de 2026 a las 16:56 UTCidentified

   Se ha determinado la cuestión y se está aplicando una solución.

4. 5 de octubre de 2026 a las 17:10 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

5. 5 de octubre de 2026 a las 17:15 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 1 de octubre de 2026 a las 15:28 UTCinvestigating

   Actualmente estamos investigando un problema que está causando cierta latencia en varias páginas de Wave. El acceso al usuario puede ser impactado, y compartiremos más información cuando esté disponible.

2. 1 de octubre de 2026 a las 15:42 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

3. 1 de octubre de 2026 a las 15:53 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 22 de septiembre de 2026 a las 6:49 UTCinvestigating

   Estamos investigando informes de que los clientes no pueden acceder a Wave. Más actualizaciones a seguir.

2. 22 de septiembre de 2026 a las 7:22 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

3. 22 de septiembre de 2026 a las 7:30 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 8 de agosto de 2026 a las 1:35 UTCinvestigating

   Estamos investigando informes de retrasos o fracasos que ocurren con subidas de escaneo de recibo. Más actualizaciones a seguir.

2. 8 de agosto de 2026 a las 1:54 UTCmonitoring

   Wave is currently impacted by an incident occurring with one of our 3rd party partners. Receipt scan uploads will result in a failure at this time. Further updates will be posted as new information becomes available.

3. 8 de agosto de 2026 a las 1:55 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 8 de agosto de 2026 a las 2:32 UTCmonitoring

   Wave is currently impacted by an incident occurring with one of our 3rd party partners. Receipt scan uploads will result in a failure at this time. We are continuing to monitor the issue.

5. 8 de agosto de 2026 a las 3:10 UTCmonitoring

   Wave is currently impacted by an incident occurring with one of our 3rd party partners. Receipt scan uploads may still be affected. We are continuing to monitor the issue.

6. 8 de agosto de 2026 a las 4:09 UTCresolved

   This incident has been resolved. Receipts may take a few minutes to fully upload. If you attempted a receipt upload between 7:13 PM and 11:08 PM on Friday, August 7, 2026, please re-upload your receipt.

Traducido automáticamente desde la actualización oficial del incidente.

1. 29 de julio de 2026 a las 19:43 UTCinvestigating

   Estamos investigando informes de que las facturas y estimaciones por correo electrónico no incluyen el logotipo de negocio en el PDF adjunto. El logotipo del negocio tampoco está incluido en facturas o correos electrónicos que se exportan como PDF. Más actualizaciones a seguir.

2. 29 de julio de 2026 a las 20:06 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29 de julio de 2026 a las 20:20 UTCresolved

   This incident has been resolved.

Traducido automáticamente desde la actualización oficial del incidente.

1. 23 de junio de 2026 a las 16:57 UTCinvestigating

   Estamos investigando un problema que está bloqueando a algunos usuarios de salvar sus hojas de cálculo para la nómina. Se alienta a los usuarios a solucionar los problemas de sus navegadores para ver si esto resuelve el problema. Compartiremos actualizaciones cuando estén disponibles.

2. 23 de junio de 2026 a las 18:59 UTCmonitoring

   Se ha aplicado una solución para la cuestión de las hojas de cálculo, y estamos monitoreando.

3. 23 de junio de 2026 a las 19:20 UTCresolved

   La cuestión se ha resuelto. Nos disculpamos por la interrupción.

Traducido automáticamente desde la actualización oficial del incidente.

1. 18 de junio de 2026 a las 15:17 UTCmonitoring

   Wave is currently impacted by an payroll incident occurring with one of our 3rd party partners. Some employees of Wave Payroll businesses may experience delayed payments today. Our 3rd party partner expects these payments to still land today, though arriving later than expected. Further updates will be posted as new information becomes available.

2. 18 de junio de 2026 a las 18:42 UTCmonitoring

   Wave is monitoring the payroll incident that occurred with one of our 3rd party partners. Some employees of Wave Payroll businesses may experience delayed payments today. All impacted delayed payments will still land today.

3. 19 de junio de 2026 a las 1:05 UTCresolved

   As it turns out, some impacted payroll deposits will be delayed past June 18th. We have reached out to those impacted employers directly. Beyond those impacted, the incident has been resolved between our 3rd party partner and their banking partner.

1. 1 de junio de 2026 a las 22:46 UTCidentified

   We are investigating reports that customers are unable to access Wave. Further updates to follow.

2. 1 de junio de 2026 a las 23:31 UTCresolved

   We have resolved the issues that were affecting the sign in page.

1. 22 de mayo de 2026 a las 19:46 UTCmonitoring

   We have identified an issue that led to a delay in payout delivery for some U.S. Wave Payments customers. The issue has been resolved, and we will reach out to impacted customers with further details.

2. 26 de mayo de 2026 a las 15:49 UTCresolved

   We have reached out to the impacted customers, and the issue is resolved.

1. 8 de mayo de 2026 a las 14:43 UTCinvestigating

   We are investigating an issue that is causing login and page errors for some users across the Wave platform. We will share updates when they become available.

2. 8 de mayo de 2026 a las 15:30 UTCresolved

   The issue has been resolved. We apologize for the interruption to your Wave experience today.

1. 8 de mayo de 2026 a las 3:23 UTCinvestigating

   We are currently investigating an increase in errors across Wave. Some users may experience difficulty accessing certain pages or their Wave account altogether.

2. 8 de mayo de 2026 a las 3:41 UTCresolved

   The issue has been resolved. We apologize for the interruption today.

1. 5 de mayo de 2026 a las 21:18 UTCinvestigating

   We are currently investigating an issue that is preventing a subset of users from logging into their Wave accounts properly. We will share more information as it becomes available.

2. 5 de mayo de 2026 a las 22:36 UTCresolved

   The issue has been resolved. We apologize for the interruption today.

1. 29 de abril de 2026 a las 17:32 UTCinvestigating

   We have identified and are investigating an issue causing scheduled recurring invoices to not be generated. Automatic recurring charges that happen through those recurring invoices are also impacted due to this. Creating and sending individual invoices, as well as payments against individual invoices are not affected at this time. We thank you for your patience and we will share updates on next steps as they become available.

2. 29 de abril de 2026 a las 19:35 UTCmonitoring

   We have identified and resolved an issue that was causing delays in recurring invoices being generated and automatic payments being charged. Delayed recurring invoices have now been generated and any automatic payments associated with those recurring invoices applied to the saved payment methods.

3. 29 de abril de 2026 a las 21:47 UTCresolved

   We have identified and resolved an issue that was causing delays in recurring invoices being generated and automatic payments being charged. Delayed recurring invoices have now been generated and any automatic payments associated with those recurring invoices applied to the saved payment methods.

1. 20 de abril de 2026 a las 17:16 UTCinvestigating

   We are currently investigating an issue leading to increased errors on invoicing-related pages in Wave, for some Wave users and/or their clients.

2. 20 de abril de 2026 a las 18:31 UTCresolved

   This incident has been resolved. Thank you for your patience and we apologize for the interruption today.

1. 14 de abril de 2026 a las 20:25 UTCidentified

   Some clients of Wave Payment users are unable to input their Credit Card details for Payment processing through Wave generated Invoices and Payment Links. We are looking into this.

2. 14 de abril de 2026 a las 20:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 14 de abril de 2026 a las 21:01 UTCresolved

   This incident has been resolved.

1. 13 de abril de 2026 a las 18:20 UTCinvestigating

   We are investigating reports that users are unable to sign in to Wave through their mobile app. While we investigate, users can still access Wave through our web application. You can access the web application through a desktop browser or your mobile browser through https://my.waveapps.com/login/

2. 14 de abril de 2026 a las 13:35 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 14 de abril de 2026 a las 19:44 UTCmonitoring

   We have released a new version of the Wave mobile app (version 4.15.0) that resolves the sign in issues through SSO. In order to install the latest update; 1. Go to the App Store / Google Play on your phone 2. Update to the latest version of the Wave app (4.15.0) 3. Launch the app 4. Close the app -iPhone users can follow this article https://support.apple.com/en-ca/109359 -Android users can follow this article https://support.google.com/android/answer/9079646?hl=en#zippy=%2Cclose-apps 5. Re-launch the app

4. 14 de abril de 2026 a las 20:06 UTCresolved

   We have released a new version of the Wave mobile app (version 4.15.0) that resolves the sign in issues through SSO. In order to install the latest update; 1. Go to the App Store / Google Play on your phone 2. Update to the latest version of the Wave app (4.15.0) 3. Launch the app 4. Close the app -iPhone users can follow this article https://support.apple.com/en-ca/109359 -Android users can follow this article https://support.google.com/android/answer/9079646?hl=en#zippy=%2Cclose-apps 5. Re-launch the app

1. 9 de abril de 2026 a las 13:51 UTCmonitoring

   Wave is currently impacted by an incident occurring with our Payroll partner. Payroll users might find that taking Payroll related actions is delayed or some pages are not loading. Our partner has released a fix and we are monitoring. Further updates will be posted as new information becomes available.

2. 9 de abril de 2026 a las 17:06 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 9 de abril de 2026 a las 17:07 UTCresolved

   Issue is now resolved. We thank you for your patience.

1. 20 de marzo de 2026 a las 16:26 UTCmonitoring

   Wave is currently impacted by an incident occurring with one of our 3rd party partners. Google Play billing is experiencing an issue, impacting existing Wave customers on Android from upgrading to Pro or Receipts Plans via mobile. New Wave customers on Android are also blocked from completing sign-up via mobile. Web application access and sign-up is not impacted. Further updates will be posted as new information becomes available.

2. 20 de marzo de 2026 a las 21:05 UTCresolved

   This incident has been resolved on the Google Play side, and Android billing should now work as expected.

1. 12 de marzo de 2026 a las 17:23 UTCinvestigating

   We are investigating reports that invoices and estimate emails are not sending to recipients. Further updates to follow.

2. 12 de marzo de 2026 a las 17:51 UTCresolved

   Issues with invoice and estimate emails not being sent to recipients has been resolved. We apologize for the inconvenience during this time.