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    Historial de interrupciones de Webshipper

    52 incidentes de Webshipper registrados desde febrero de 2022, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    DSV Xpress ha degradado el rendimiento

    Comenzó 13 de octubre de 2026 a las 7:26 UTC · 1d 0h

    IssuesIncidente menor
    Componentes afectados
    External Carrier Status
    1. 13 de octubre de 2026 a las 7:26 UTCinvestigating

      Actualmente estamos experimentando tiempos de respuesta lentos de los sistemas DSV Xpress IT. Hemos notificado al transportista sobre el tema y están trabajando actualmente para resolver el problema. Actualizaremos este incidente tan pronto como recibamos noticias.

    2. 14 de octubre de 2026 a las 7:39 UTCresolved

      Este incidente ha sido resuelto.

    Traducido automáticamente desde la actualización oficial del incidente.

    Cuestiones de comunicación del transportista que afectan la creación de envíos

    Comenzó 21 de septiembre de 2026 a las 9:57 UTC · 3h 8m

    OutageIncidente crítico
    Componentes afectados
    Other
    1. 21 de septiembre de 2026 a las 9:57 UTCinvestigating

      Actualmente estamos investigando una cuestión que afecta la comunicación con varios transportistas, que puede afectar la creación de envíos en Webshipper. Estamos trabajando activamente en una resolución y compartiremos actualizaciones tan pronto como estén disponibles.

    2. 21 de septiembre de 2026 a las 10:50 UTCidentified

      Se ha determinado la cuestión y se está aplicando una solución.

    3. 21 de septiembre de 2026 a las 11:45 UTCmonitoring

      Se ha aplicado una solución y estamos monitoreando los resultados.

    4. 21 de septiembre de 2026 a las 13:05 UTCresolved

      Este incidente ha sido resuelto.

    Traducido automáticamente desde la actualización oficial del incidente.

    🔴 API V2 - Health is DOWN

    Comenzó 6 de agosto de 2026 a las 17:24 UTC · 1m

    Pending
    1. 6 de agosto de 2026 a las 17:24 UTCidentified

      We detected an issue on API V2 - Health at 2026-08-06 17:24 UTC. Get "https://monitoring.api.webshipper.io/health": request timed out.

    2. 6 de agosto de 2026 a las 17:25 UTCresolved

      Service restored after 1m. Thank you for your patience.

    🔴 API V2 - Cita de tarifas es DOWN

    Comenzó 6 de agosto de 2026 a las 17:23 UTC · 1m

    Pending
    1. 6 de agosto de 2026 a las 17:23 UTCidentified

      Detectamos un problema en API V2 - Cita de tarifas a 2026-08-06 17:23 UTC. Post "https://monitoring.api.webshipper.io/v2/rate quotes": request timed out.

    2. 6 de agosto de 2026 a las 17:24 UTCresolved

      Servicio restaurado después de 1m. Gracias por su paciencia.

    Traducido automáticamente desde la actualización oficial del incidente.

    DAO currently has degraded performance

    Comenzó 24 de junio de 2026 a las 7:37 UTC · 2h 39m

    OutageIncidente crítico
    Componentes afectados
    External Carrier Status
    1. 24 de junio de 2026 a las 7:37 UTCidentified

      We are currently experiencing slow response times and errors from DAO's IT systems. This can result in errors on shipment creation, label generation and updating tracking information. We will update this incident as soon as we receive any news.

    2. 24 de junio de 2026 a las 10:15 UTCresolved

      This incident has been resolved.

    GLS Timeout

    Comenzó 15 de junio de 2026 a las 8:46 UTC · 3h 10m

    IssuesIncidente menor
    Componentes afectados
    External Carrier Status
    1. 15 de junio de 2026 a las 8:46 UTCinvestigating

      GLS is timing out on most shipment booking requests. The carrier's support team has been contacted. We will post when we have more updates.

    2. 15 de junio de 2026 a las 9:36 UTCidentified

      GLS have acknowledged the issue and confirmed it is isolated to international labels. We are actively monitoring the situation.

    3. 15 de junio de 2026 a las 11:56 UTCresolved

      We are closing this incident, as we have not seen any new issues/reports in the past hours.

    PostNord currently has degraded performance

    Comenzó 29 de mayo de 2026 a las 12:47 UTC · 1h 28m

    OutageIncidente crítico
    Componentes afectados
    External Carrier Status
    1. 29 de mayo de 2026 a las 12:47 UTCidentified

      We are currently experiencing slow response times from PostNord's API systems. We have notified PostNord about the issue and they are currently working to resolve the problem. We will update this incident as soon as we receive any news. https://apistatus.postnord.com/

    2. 29 de mayo de 2026 a las 14:15 UTCresolved

      The incident has been resolved - https://apistatus.postnord.com/

    Ongoing issue with DSV (GLS shipments)

    Comenzó 28 de abril de 2026 a las 10:47 UTC · 21h 7m

    IssuesIncidente menor
    Componentes afectados
    External Carrier Status
    1. 28 de abril de 2026 a las 10:47 UTCidentified

      We are currently experiencing an issue affecting shipments booked via DSV (including GLS services), where bookings may fail with an error during processing. DSV has confirmed they are experiencing issues with their rate calculation (service quote) system. - DSV is aware of the issue and actively investigating - No confirmed ETA yet, though initial indications suggest a resolution may be possible within the next hours - If you encounter this issue, we recommend retrying later - For urgent shipments, please contact DSV directly for guidance

    2. 29 de abril de 2026 a las 7:54 UTCresolved

      The issue affecting shipments via DSV has now been resolved. DSV has confirmed that their rate calculation system is functioning again, and bookings are being processed as expected. If you previously experienced errors, you should now be able to proceed with bookings normally.

    PostNord Denmark has currently degraded performance

    Comenzó 16 de abril de 2026 a las 5:42 UTC · 37m

    OutageIncidente crítico
    Componentes afectados
    External Carrier Status
    1. 16 de abril de 2026 a las 5:42 UTCidentified

      We are currently experiencing a degraded performance of PostNord Denmark. The issue has been found and we're currently working on a fix.

    2. 16 de abril de 2026 a las 6:12 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 16 de abril de 2026 a las 6:19 UTCresolved

      This incident has been resolved.

    Danske Fragtmænd API not respoding

    Comenzó 17 de marzo de 2026 a las 14:10 UTC · 24m

    OutageIncidente mayor
    Componentes afectados
    External Carrier Status
    1. 17 de marzo de 2026 a las 14:10 UTCmonitoring

      Danske Fragtmænd API had issues and was not respoding to calls. We received the confirmation from the carrier that they have solved the issues on their side, but we can still see some issues in Webshipper. We are currently monitoring if it's resolved.

    2. 17 de marzo de 2026 a las 14:35 UTCresolved

      This incident has been resolved.

    Bring's API not returning Pickup Points

    Comenzó 25 de febrero de 2026 a las 8:39 UTC · 2h 52m

    OutageIncidente mayor
    Componentes afectados
    External Carrier Status
    1. 25 de febrero de 2026 a las 8:39 UTCidentified

      Bring is currently having issues with their API not returning Pickup points. For more details, check Bring's webpage for status: https://status.bring.systems/

    2. 25 de febrero de 2026 a las 10:23 UTCmonitoring

      The issue has been fixed on Bring side and they are monitoring.

    3. 25 de febrero de 2026 a las 11:31 UTCresolved

      This incident has been resolved.

    Operational disturbances on Postnord in Webshipper

    Comenzó 2 de febrero de 2026 a las 9:29 UTC · 1h 35m

    OutageIncidente mayor
    Componentes afectados
    Other
    1. 2 de febrero de 2026 a las 9:29 UTCidentified

      We have ongoing timeout errors with Postnord, and we are working on a fix.

    2. 2 de febrero de 2026 a las 9:52 UTCidentified

      Fix deployment should be ready within the next 10 minutes. We will update with more info once completed.

    3. 2 de febrero de 2026 a las 10:24 UTCidentified

      The first deploy did not fix the issue. We are investigating another possible fix and will have more info shortly.

    4. 2 de febrero de 2026 a las 10:50 UTCmonitoring

      The latest fix restored services. All requests are coming in successfully at the moment and services are green. We will continue to monitor but seems issue is resolved.

    5. 2 de febrero de 2026 a las 11:04 UTCresolved

      All services are operational. No more errors encountered.

    Disturbances on orders with the message "Internal Server Error"

    Comenzó 12 de enero de 2026 a las 10:34 UTC · 8m

    OutageIncidente mayor
    Componentes afectados
    API
    1. 12 de enero de 2026 a las 10:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 12 de enero de 2026 a las 10:42 UTCresolved

      This incident has been resolved.

    DHL services experiencing API issues

    Comenzó 11 de diciembre de 2025 a las 10:50 UTC · 1h 56m

    IssuesIncidente menor
    Componentes afectados
    External Carrier Status
    1. 11 de diciembre de 2025 a las 10:50 UTCinvestigating

      DHL is experiencing issues with their API connection.

    2. 11 de diciembre de 2025 a las 12:46 UTCresolved

      DHL is running normally.

    Cloudfare API services issues affecting support tools and Shopify

    Comenzó 5 de diciembre de 2025 a las 9:13 UTC · 37m

    OutageIncidente mayor
    Componentes afectados
    OtherExternal Order Channel Status
    1. 5 de diciembre de 2025 a las 9:13 UTCinvestigating

      We are seeing some downtime on some of our internal support tools. This may cause some delays in our handling of support requests. The incident does not affect Webshippers core platforms - but it may affect external systems like Shopify and carriers. The issues is related to recent status messages posted by Cloudflare. For more information, please see their status page at https://www.cloudflarestatus.com/

    2. 5 de diciembre de 2025 a las 9:26 UTCmonitoring

      Our support tool and Shopify are running again. We apologize for any delays in responses.

    3. 5 de diciembre de 2025 a las 9:50 UTCresolved

      This incident has been resolved.

    Operational disturbances at DSV Xpress

    Comenzó 19 de noviembre de 2025 a las 10:32 UTC · 5h 6m

    IssuesIncidente menor
    Componentes afectados
    External Carrier Status
    1. 19 de noviembre de 2025 a las 10:32 UTCidentified

      DSV Xpress is experiencing downtimes, please refer to their status page: https://www.dsv.com/da-dk/online-services

    2. 19 de noviembre de 2025 a las 15:38 UTCresolved

      DSV is still experiencing downtime, please continue to refer to their status page for updates https://www.dsv.com/da-dk/online-services

    Major Cloudflare outage

    Comenzó 18 de noviembre de 2025 a las 14:36 UTC · 16h 32m

    OutageIncidente mayor
    Componentes afectados
    External Carrier Status
    1. 18 de noviembre de 2025 a las 14:36 UTCidentified

      Cloudflare have reported a major outage affecting several services. While our services are not directly affected this has affected some third party carriers. Please see Cloudflares status page at the link below for more details. cloudflarestatus.com

    2. 19 de noviembre de 2025 a las 7:08 UTCresolved

      Cloudflare have confirmed that their services returned to normal. Closing incident.

    Postnord Norway - missing drop points

    Comenzó 22 de octubre de 2025 a las 11:22 UTC · 2h 11m

    IssuesIncidente menor
    Componentes afectados
    Other
    1. 22 de octubre de 2025 a las 11:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 22 de octubre de 2025 a las 11:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 22 de octubre de 2025 a las 13:32 UTCresolved

      This incident has been resolved.

    Global AWS outage - performance degradation

    Comenzó 20 de octubre de 2025 a las 11:04 UTC · 1h 19m

    OutageIncidente mayor
    Componentes afectados
    Other
    1. 20 de octubre de 2025 a las 11:04 UTCidentified

      We have experienced intermittent disruptions to our production systems due to operational challenges at AWS, including issues affecting the service provider hosting our System Status page. Some carrier connections have been impacted by the AWS-related issues. The AWS service status page can be accessed here: https://health.aws.amazon.com/health/status We are seeing improvements across the board and we will provide more updates when the services are back to normal.

    2. 20 de octubre de 2025 a las 11:52 UTCmonitoring

      According to AWS status page Amazon is still working on fully recovering AWS issues. However we now seem to have all affected services on our side stabilized and we see response times are back to normal. We continue monitoring the situation closely.

    3. 20 de octubre de 2025 a las 12:23 UTCresolved

      This incident has been resolved.

    Carrier communication issues

    Comenzó 30 de julio de 2025 a las 9:54 UTC · 1h 48m

    IssuesIncidente menor
    Componentes afectados
    Other
    1. 30 de julio de 2025 a las 9:54 UTCinvestigating

      We are experiencing disruptions on several carriers with the error "The communication with the carrier's web service took too long and was intrerupted. We are investigating at the moment.

    2. 30 de julio de 2025 a las 10:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 de julio de 2025 a las 11:42 UTCresolved

      This incident has been resolved.