Historial de interrupciones de Wise

1. 1 de septiembre de 2026 a las 12:26 UTCinvestigating

   Somos conscientes de un problema técnico que afecta a nuestra plataforma. Como resultado, algunos clientes verán recibir un mensaje de error al configurar un pago o usar su tarjeta Wise. Nuestro equipo ya está trabajando en una solución. Este problema también afecta a clientes de Wise Platform.

2. 1 de septiembre de 2026 a las 12:43 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 24 de agosto de 2026 a las 10:26 UTCinvestigating

   Somos conscientes de un problema y estamos investigando actualmente.

2. 24 de agosto de 2026 a las 10:47 UTCresolved

   Algunos clientes experimentaron problemas para inscribirse en una nueva cuenta Wise en nuestra página web y aplicación móvil. La cuestión se ha resuelto y el registro funciona como normal.

Traducido automáticamente desde la actualización oficial del incidente.

1. 24 de agosto de 2026 a las 10:05 UTCidentified

   Somos conscientes de un problema que está afectando a los clientes que envían AED. En consecuencia, algunos pagos pueden retrasarse. Esto también afecta a los socios de Wise Platform. Nuestro equipo ya está trabajando en una solución. Nos disculpamos por cualquier inconveniente.

2. 2 de septiembre de 2026 a las 6:26 UTCidentified

   Hemos identificado la causa raíz y estamos trabajando en una solución. Los clientes continuarán viendo retrasos que impactan las transferencias pendientes. Le actualizaremos a las 16:00 CET el 2 de septiembre lo último.

3. 2 de septiembre de 2026 a las 11:47 UTCidentified

   Continuamos trabajando en una solución. Los clientes continuarán viendo algunas demoras que impactan las transferencias AED. Le actualizaremos a las 16:00 CET el 3 de septiembre lo último.

4. 3 de septiembre de 2026 a las 11:11 UTCidentified

   Continuamos trabajando en una solución. Los clientes continuarán viendo algunas demoras que impactan las transferencias AED. Le actualizaremos a las 16:00 CET el 4 de septiembre lo último.

5. 4 de septiembre de 2026 a las 13:57 UTCidentified

   Continuamos trabajando en una solución. Los clientes continuarán viendo algunas demoras que impactan las transferencias AED. Le actualizaremos a las 17:00 CET el 7 de septiembre lo último.

6. 7 de septiembre de 2026 a las 13:57 UTCidentified

   Continuamos trabajando en una solución. Los clientes continuarán viendo algunas demoras que impactan las transferencias AED. Le actualizaremos a las 17:00 CET el 8 de septiembre lo último.

Traducido automáticamente desde la actualización oficial del incidente.

1. 10 de julio de 2026 a las 10:32 UTCidentified

   Some incoming payments to Wise are taking longer than usual to appear in our systems. Payments already sent are safe and don’t need to be resent, but related transfers may be delayed. We’re working to fix this as soon as possible.

2. 10 de julio de 2026 a las 16:27 UTCresolved

   This incident has been resolved.

1. 17 de junio de 2026 a las 12:20 UTCinvestigating

   We are aware of an issue and are currently investigating.

2. 17 de junio de 2026 a las 12:39 UTCresolved

   This incident has been resolved.

1. 29 de mayo de 2026 a las 12:56 UTCinvestigating

   We are aware of an issue and are currently investigating.

2. 29 de mayo de 2026 a las 14:04 UTCresolved

   This incident has been resolved.

1. 21 de mayo de 2026 a las 5:23 UTCidentified

   Payments are currently taking longer than usual, impacting Wise customers and Wise Platform partners. We are monitoring the situation and working towards a fix.

2. 21 de mayo de 2026 a las 6:33 UTCresolved

   This incident has been resolved.

1. 19 de mayo de 2026 a las 10:59 UTCidentified

   Euro payments are currently taking longer than usual and we are monitoring the situation closely.

2. 19 de mayo de 2026 a las 11:04 UTCidentified

   We are continuing to work on a fix for this issue.

3. 20 de mayo de 2026 a las 10:58 UTCresolved

   This incident has now been resolved

1. 15 de mayo de 2026 a las 12:27 UTCinvestigating

   We're aware of an issue that's affecting customers. As a result, some customers may not be able to see their card transactions in the app, see or update their spending limits and access their card controls in the app or the website. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.

2. 15 de mayo de 2026 a las 13:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 15 de mayo de 2026 a las 16:48 UTCresolved

   This incident has been resolved now.

1. 8 de mayo de 2026 a las 12:25 UTCinvestigating

   We are currently investigating an issue affecting customers in Brazil attempting to add their Wise cards to Apple Pay via the Wise app. Our partners and our team are working to resolve the issue as swiftly as possible. In the meantime, customers can still add their card manually by entering the card details directly into the Apple Wallet app.

2. 8 de mayo de 2026 a las 12:26 UTCinvestigating

   We are continuing to investigate this issue.

3. 8 de mayo de 2026 a las 17:28 UTCresolved

   This incident has been resolved.

1. 29 de abril de 2026 a las 13:25 UTCinvestigating

   We're aware of an issue with transfers that's affecting customers and Wise Platform partners. Our team is investigating the situation.

2. 29 de abril de 2026 a las 13:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29 de abril de 2026 a las 13:46 UTCresolved

   This incident has been resolved.

1. 19 de marzo de 2026 a las 9:49 UTCinvestigating

   We are currently investigating this issue.

2. 19 de marzo de 2026 a las 9:58 UTCinvestigating

   We are continuing to investigate this issue.

3. 19 de marzo de 2026 a las 10:15 UTCidentified

   We are currently experiencing a technical issue. As a result, users may experience issues when sending or receiving transfers, or using their debit card. This also affects Wise Platform partners. Our team is working on a fix, and we will continue to provide status updates here.

4. 19 de marzo de 2026 a las 10:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 19 de marzo de 2026 a las 10:54 UTCresolved

   This incident has been resolved.

1. 9 de marzo de 2026 a las 11:00 UTCinvestigating

   We are currently investigating an issue.

2. 9 de marzo de 2026 a las 11:25 UTCmonitoring

   We are experiencing degraded performance affecting our transfer processing engine and balance synchronization. Users may see delays in transaction times and real-time account updates. Our team is working on a fix, and we will continue to provide status updates here.

3. 9 de marzo de 2026 a las 11:36 UTCresolved

   Performance has been restored. Transfers and account balances are now processing normally.

1. 5 de marzo de 2026 a las 12:25 UTCidentified

   We're aware of an issue that's affecting customers. As a result, some customers are experiencing delays when adding money to their Wise accounts or when they move money between balances in their Wise account. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.

2. 5 de marzo de 2026 a las 13:39 UTCmonitoring

   Our team has implemented a fix and are monitoring the results. During that time, some customers may still experience delays when adding money to their Wise accounts or when they move money between balances in their Wise account. We appreciate your patience while our team works to resolve this.

3. 5 de marzo de 2026 a las 14:27 UTCresolved

   This incident has been resolved.

1. 27 de enero de 2026 a las 7:03 UTCinvestigating

   We are currently investigating an issue that has caused a delays in transfers where payouts are delayed. This also impacts our Wise Platform customers too. Our teams are working on a fix.

2. 27 de enero de 2026 a las 7:23 UTCidentified

   Our team has deployed a fix and transfer payouts are being processed again. There may still be some minor delays as we continue to clear the backlog.

3. 27 de enero de 2026 a las 8:11 UTCmonitoring

   A fix has been implemented, affected transfers and payouts are almost back to normal.

4. 27 de enero de 2026 a las 8:20 UTCresolved

   This incident has been resolved.

1. 22 de enero de 2026 a las 13:47 UTCidentified

   We have identified an issue that is preventing customers in Malaysia from adding their Mastercard cards to Apple Pay. Our team is working on a fix, and we will continue to provide status updates here.

2. 22 de enero de 2026 a las 19:47 UTCidentified

   Our teams continue to work on a fix for this issue. We will continue to provide status updates here.

3. 23 de enero de 2026 a las 10:18 UTCidentified

   We have identified that this issue is related to a third-party provider. We are in direct contact with them to resolve the matter. Our team is working on a fix, and we will continue to provide status updates here.

4. 23 de enero de 2026 a las 11:07 UTCresolved

   This issue has been resolved and Apple Pay services for Mastercard users in Malaysia are now fully restored.

1. 15 de enero de 2026 a las 11:21 UTCmonitoring

   We are currently recovering from an issue across all platforms (iOS, Android, and web) that has been preventing customers from adding, moving, or sending money. This also impacts our Wise Platform customers too.

2. 15 de enero de 2026 a las 11:28 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 15 de enero de 2026 a las 11:35 UTCresolved

   The incident has been resolved.

1. 10 de enero de 2026 a las 0:34 UTCinvestigating

   We are currently experiencing an issue that is impacting the speed of some transfers globally. As a result, these transfers may take longer than usual. Our team is working to fix this as soon as possible.

2. 10 de enero de 2026 a las 2:35 UTCresolved

   This incident has been resolved.

1. 7 de enero de 2026 a las 16:06 UTCidentified

   We are currently experiencing an issue which affects all card, GooglePay and Apple Pay payments to Wise accounts. Our team is working to fix this as soon as possible.

2. 7 de enero de 2026 a las 18:09 UTCresolved

   This incident has been resolved.

1. 15 de diciembre de 2025 a las 15:22 UTCidentified

   We have identified an error in Sandbox impacting transfer flows for Sandbox users. A fix is being implemented.

2. 15 de diciembre de 2025 a las 15:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15 de diciembre de 2025 a las 18:48 UTCresolved

   This incident has been resolved.