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    Historial de interrupciones de Wodify Public

    46 incidentes de Wodify Public registrados desde junio de 2020, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Email Sending Paused

    Comenzó 6 de septiembre de 2026 a las 19:50 UTC · 21h 51m

    OutageIncidente crítico
    Componentes afectados
    Automated Emails
    1. 6 de septiembre de 2026 a las 19:50 UTCinvestigating

      Actualmente estamos investigando un problema que impide que los correos electrónicos envíen vía Wodify. Perdón por la molestia.

    2. 7 de septiembre de 2026 a las 17:39 UTCinvestigating

      Los correos electrónicos ahora envían normalmente.

    3. 7 de septiembre de 2026 a las 17:40 UTCresolved

      Este incidente ha sido resuelto.

    Traducido automáticamente desde la actualización oficial del incidente.

    Novailability - AWS Issue

    Comenzó 16 de julio de 2026 a las 8:27 UTC · En curso

    Pending
    Componentes afectados
    Application ServersAdmin Mobile AppWodify WorkflowsDatabase ServerAPIsWodify Client Mobile AppAutomated EmailsDatabase ServerOnline Sales PortalReporting DatabasePOS Mobile AppApplication Servers
    1. 16 de julio de 2026 a las 8:27 UTCinvestigating

      Actualmente estamos investigando un problema de AWS con Cloudfront causando un outage. El servicio debe ser restaurado pronto.

    Traducido automáticamente desde la actualización oficial del incidente.

    Reporting Unavailability

    Comenzó 19 de mayo de 2026 a las 11:58 UTC · 27m

    IssuesIncidente menor
    Componentes afectados
    Reporting Database
    1. 19 de mayo de 2026 a las 11:58 UTCidentified

      We are currently investigation an issue related to our reporting functionality. It is being addressed currently and we expect a resolution soon.

    2. 19 de mayo de 2026 a las 12:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19 de mayo de 2026 a las 12:26 UTCresolved

      This incident has been resolved.

    Partial Service Degradation Due to AWS Outage

    Comenzó 20 de octubre de 2025 a las 13:29 UTC · 9h 36m

    Pending
    1. 20 de octubre de 2025 a las 13:29 UTCmonitoring

      We’re aware of intermittent service disruptions currently affecting parts of the Wodify platform. The issue originates from a broader outage with one of our key technology partners, Amazon Web Services (AWS), which is impacting many online services beyond Wodify. We’re closely monitoring the situation and will restore full functionality as soon as AWS resolves the underlying issue. We’ll continue to share updates as we learn more. Thanks for your patience and understanding — we know how important reliable access is to your business.

    2. 20 de octubre de 2025 a las 23:05 UTCresolved

      This incident has been resolved.

    Automated Email Sending Delay.

    Comenzó 31 de julio de 2025 a las 23:56 UTC · 1h 38m

    OutageIncidente mayor
    Componentes afectados
    Automated Emails
    1. 31 de julio de 2025 a las 23:56 UTCidentified

      We are currently working to resolve the issue with Automated email and a delay of sending.

    2. 1 de agosto de 2025 a las 1:34 UTCresolved

      This incident has been resolved.

    Partial Outage

    Comenzó 12 de junio de 2025 a las 18:45 UTC · 3h 3m

    IssuesIncidente menor
    Componentes afectados
    Wodify Client Mobile App
    1. 12 de junio de 2025 a las 18:45 UTCinvestigating

      We’re aware of a service disruption that’s currently affecting both the Client App and Kiosk Plus. The issue stems from a broader outage with one of our key technology partners, Amazon Web Services (AWS), This is impacting many online services beyond Wodify. We’re closely tracking the situation and working to bring everything back to normal as soon as possible. We’ll keep you updated as we learn more. Thanks for your patience and understanding — we know how important these tools are to your business.

    2. 12 de junio de 2025 a las 21:48 UTCresolved

      This incident has been resolved.

    Partial Outage: Online Sales Portal

    Comenzó 23 de abril de 2025 a las 17:28 UTC · 10m

    OutageIncidente mayor
    Componentes afectados
    Online Sales Portal
    1. 23 de abril de 2025 a las 17:28 UTCinvestigating

      We’re currently experiencing degraded performance issues with Online Sales Portal. We apologize for any inconvenience this may have caused. Our team is working to restore normal functionality as quickly as possible.

    2. 23 de abril de 2025 a las 17:38 UTCresolved

      This incident has been resolved.

    Outage: Automated Email Delivery

    Comenzó 10 de abril de 2025 a las 17:35 UTC · 6h 8m

    OutageIncidente crítico
    Componentes afectados
    Automated Emails
    1. 10 de abril de 2025 a las 17:35 UTCidentified

      We’re currently experiencing degraded performance issues with Automated Email Delivery. Our team is currently working to restore normal functionality. We apologize for any inconvenience this may have caused.

    2. 10 de abril de 2025 a las 23:42 UTCresolved

      This incident has been resolved.

    Service Outage

    Comenzó 6 de septiembre de 2024 a las 18:31 UTC · 22m

    OutageIncidente crítico
    Componentes afectados
    Application ServersAdmin Mobile AppWodify WorkflowsDatabase ServerAPIsWodify Client Mobile AppDatabase ServerOnline Sales PortalReporting DatabasePOS Mobile AppApplication Servers
    1. 6 de septiembre de 2024 a las 18:31 UTCidentified

      We’re experiencing a service outage. Our team is currently working to restore the service. We apologize for any inconvenience.

    2. 6 de septiembre de 2024 a las 18:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6 de septiembre de 2024 a las 18:53 UTCresolved

      This incident has been resolved.

    Reporting Data Process Interruption

    Comenzó 1 de agosto de 2024 a las 14:43 UTC · 5h 27m

    IssuesIncidente menor
    Componentes afectados
    Reporting Database
    1. 1 de agosto de 2024 a las 14:43 UTCmonitoring

      The nightly timer that updates all customer data in reporting was not completed. Reporting is available, but will be one day out of date. The problem has identified and the process will run tonight. We apologize for the inconvenience.

    2. 1 de agosto de 2024 a las 20:10 UTCresolved

      This incident has been resolved.

    Infrastructure Irregularities

    Comenzó 19 de julio de 2024 a las 5:56 UTC · 1d 12h

    OutageIncidente crítico
    Componentes afectados
    Application ServersAdmin Mobile AppDatabase ServerAPIsWodify Client Mobile AppOnline Sales PortalReporting DatabasePOS Mobile App
    1. 19 de julio de 2024 a las 5:56 UTCinvestigating

      We are currently investigating this issue.

    2. 19 de julio de 2024 a las 6:14 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 de julio de 2024 a las 11:51 UTCidentified

      Global issue identified. We are working to restore service. https://www.cnn.com/business/live-news/global-outage-intl-hnk/index.html

    4. 19 de julio de 2024 a las 14:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 25 de julio de 2024 a las 18:05 UTCresolved

      This incident has been resolved.

    Investigating issues

    Comenzó 17 de junio de 2024 a las 16:38 UTC · 58m

    OutageIncidente mayor
    Componentes afectados
    Database Server
    1. 17 de junio de 2024 a las 16:38 UTCinvestigating

      We are investigating issues and will provide updates here soon.

    2. 17 de junio de 2024 a las 17:36 UTCresolved

      This incident has been resolved.

    Issue to Class List / Calendar pages

    Comenzó 20 de marzo de 2024 a las 19:27 UTC · 1h 33m

    IssuesIncidente menor
    Componentes afectados
    Application ServersAdmin Mobile AppDatabase ServerAPIsWodify Client Mobile AppOnline Sales PortalReporting DatabasePOS Mobile App
    1. 20 de marzo de 2024 a las 19:27 UTCinvestigating

      We are currently investigating this issue.

    2. 20 de marzo de 2024 a las 21:00 UTCresolved

      This incident has been resolved.

    Under Maintenance

    Comenzó 11 de julio de 2023 a las 14:56 UTC · 6m

    OutageIncidente crítico
    Componentes afectados
    Application ServersAdmin Mobile AppDatabase ServerAPIsWodify Client Mobile AppDatabase ServerOnline Sales PortalReporting DatabasePOS Mobile AppApplication Servers
    1. 11 de julio de 2023 a las 14:56 UTCinvestigating

      We’re experiencing a service issue which we expect to have resolved shortly.

    2. 11 de julio de 2023 a las 15:02 UTCinvestigating

      We are continuing to investigate this issue.

    3. 11 de julio de 2023 a las 15:03 UTCresolved

      This incident has been resolved.

    Point of Sale Outage

    Comenzó 10 de febrero de 2023 a las 13:36 UTC · 2h 49m

    OutageIncidente mayor
    Componentes afectados
    Online Sales PortalPOS Mobile App
    1. 10 de febrero de 2023 a las 13:36 UTCinvestigating

      An upgrade of our encryption system is running longer than anticipated but should complete within the next few hours at which point full functionality will be restored.

    2. 10 de febrero de 2023 a las 13:37 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 de febrero de 2023 a las 15:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10 de febrero de 2023 a las 15:47 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 10 de febrero de 2023 a las 16:25 UTCresolved

      This incident has been resolved.

    Investigating issues with Reporting and Insights

    Comenzó 24 de enero de 2023 a las 17:56 UTC · 16h 19m

    OutageIncidente mayor
    Componentes afectados
    Reporting Database
    1. 24 de enero de 2023 a las 17:56 UTCinvestigating

      We are investigating issues with Reporting and Insights and will provide updates here soon.

    2. 25 de enero de 2023 a las 10:14 UTCinvestigating

      We are continuing to investigate this issue.

    3. 25 de enero de 2023 a las 10:15 UTCresolved

      This incident has been resolved.

    Email Platform - Mailchimp Transactional Down

    Comenzó 5 de enero de 2023 a las 1:25 UTC · 1h 53m

    Pending
    Componentes afectados
    Application ServersAdmin Mobile AppDatabase ServerAPIsWodify Client Mobile AppDatabase ServerOnline Sales PortalPOS Mobile AppApplication Servers
    1. 5 de enero de 2023 a las 1:25 UTCmonitoring

      The platform we use to send out emails through Wodify is experiencing a connection issue. We are closely monitoring the status. You can also follow along here:https://twitter.com/MailchimpStatus We'll provide an update as soon as the email service is restored.

    2. 5 de enero de 2023 a las 3:18 UTCresolved

      Thank you for your patience. The connection issue reported by the email platform has now been resolved. All emails will be sent as expected. Please for more details, please check out: https://twitter.com/MailchimpStatus

    partial outage

    Comenzó 23 de octubre de 2022 a las 12:53 UTC · 1h 46m

    OutageIncidente mayor
    Componentes afectados
    Application ServersAdmin Mobile AppDatabase ServerAPIsWodify Client Mobile AppOnline Sales PortalPOS Mobile App
    1. 23 de octubre de 2022 a las 12:53 UTCinvestigating

      We’re currently experiencing degraded performance issues with Wodify Core. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. We'll update you soon!

    2. 23 de octubre de 2022 a las 14:20 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 23 de octubre de 2022 a las 14:39 UTCresolved

      While conducting server maintenance there was an issue with one of our servers. We were able to isolate the issue and deploy a fix. This incident has been resolved. We apologize for any inconvenience this may have caused and will continue to monitor the status. Thank you for your patience and understanding.

    App Reinstall Required for Some Users

    Comenzó 9 de septiembre de 2022 a las 13:25 UTC · 5h 36m

    IssuesIncidente menor
    Componentes afectados
    Wodify Client Mobile App
    1. 9 de septiembre de 2022 a las 13:25 UTCinvestigating

      We are currently investigating the cause of this issue. In the meantime please reinstall your mobile app if your mobile app screen is not loading.

    2. 9 de septiembre de 2022 a las 18:59 UTCinvestigating

      If any issue persists with loading the client app please reinstall. Thank you.

    3. 9 de septiembre de 2022 a las 19:01 UTCresolved

      This incident has been resolved.

    Intermittent 503 Errors

    Comenzó 9 de agosto de 2022 a las 15:18 UTC · 1d 3h

    Pending
    Componentes afectados
    Application ServersAdmin Mobile AppDatabase ServerAPIsWodify Client Mobile AppDatabase ServerOnline Sales PortalPOS Mobile AppApplication Servers
    1. 9 de agosto de 2022 a las 15:18 UTCinvestigating

      We are currently investigating the issue.

    2. 9 de agosto de 2022 a las 20:17 UTCmonitoring

      Site is operational - elevated monitoring ongoing

    3. 10 de agosto de 2022 a las 19:12 UTCresolved

      Incident resolved. Additional compute power added.