Historial de interrupciones de Wufoo

1. 21 de octubre de 2026 a las 18:38 UTCinvestigating

   We have temporarily taken our Wufoo service offline to perform urgent preventive security maintenance.  Please note that there is no evidence of a security breach or compromise to our systems or customer data. We are proactively taking these measures as a preemptive step to ensure full protection across our service. Our engineering and security teams are actively applying the necessary updates and testing. We expect to bring Wufoo back online as soon as maintenance is complete. Thank you for your patience and understanding.

2. 21 de octubre de 2026 a las 22:43 UTCmonitoring

   Wufoo is back online. We finished the preventive security maintenance and have the needed protections in place. We see no evidence of a security breach or any compromise of customer data. We're monitoring closely. In the short term, file uploads may not work as expected, and some upload limits may apply. Our teams are working to bring uploads fully back to normal.

3. 21 de octubre de 2026 a las 23:18 UTCresolved

   Incident is Resolved. Wufoo is back online. We finished the preventive security maintenance and have the needed protections in place. We see no evidence of a security breach or any compromise of customer data.

1. 15 de octubre de 2026 a las 23:04 UTCinvestigating

   Actualmente estamos investigando esta cuestión.

2. 16 de octubre de 2026 a las 0:42 UTCmonitoring

   Se ha aplicado una solución. El formulario de ahorro debe estar funcionando, pero estamos monitoreando el resultado durante un período de tiempo antes de llamar a este incidente como resuelto.

3. 16 de octubre de 2026 a las 2:05 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 14 de julio de 2026 a las 19:16 UTCinvestigating

   Este problema impide que los clientes lleguen a un agente en vivo o envíen un caso de soporte por correo electrónico a través de él. Los usuarios verán "Hubo problemas que se conectan al soporte. Por favor, intente de nuevo más tarde" o "Hubo un problema técnico que lo conecta con nuestro equipo de soporte. Inténtelo de nuevo más tarde". Somos conscientes y lo investigamos.

2. 14 de julio de 2026 a las 19:58 UTCidentified

   Se ha determinado la cuestión y se está aplicando una solución.

3. 14 de julio de 2026 a las 20:00 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

4. 14 de julio de 2026 a las 20:06 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 5 de febrero de 2026 a las 17:48 UTCinvestigating

   We are currently investigating this issue.

2. 5 de febrero de 2026 a las 17:54 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 5 de febrero de 2026 a las 18:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 de febrero de 2026 a las 18:15 UTCresolved

   This incident has been resolved.

1. 20 de octubre de 2025 a las 14:55 UTCmonitoring

   Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/status), there is a significant portion of Wufoo users that cannot access the site (i.e. encountering 500 error).

2. 20 de octubre de 2025 a las 19:34 UTCresolved

   This incident has been resolved as we are no longer seeing direct impact to our services. Please be aware that AWS may still be having some intermittent issues though.

1. 28 de agosto de 2025 a las 9:12 UTCinvestigating

   We are currently investigating an issue with the Zapier integration.

2. 28 de agosto de 2025 a las 10:23 UTCresolved

   This incident was a false alert. There was no issue with the Zapier integration. Customers were not impacted in any way.

1. 16 de mayo de 2025 a las 13:38 UTCinvestigating

   We are currently investigating the issue. The workaround would be to temporarily revert to the Legacy version by going to the Users tab, unchecking the box that says 'Use the new experience' and then clicking 'save'. From there you can retry duplicating your desired forms.

2. 16 de mayo de 2025 a las 14:13 UTCresolved

   This incident has been resolved.

1. 6 de febrero de 2025 a las 22:34 UTCresolved

   We experienced a few hiccups with redirects and form submissions. When responding to a form respondents experienced a blank page rather than the expected "thank you" confirmation page or configured form redirect. For single page forms the response would still be collected, integrations triggered and emails notifications delivered. The issue prevented respondents from being redirect to complete a signature or payment. For multiple page forms, the submission would be interrupted after the first page. Respondents would see a blank page but the partial response was collected.

1. 3 de diciembre de 2024 a las 20:35 UTCinvestigating

   We are currently investigating this issue.

2. 3 de diciembre de 2024 a las 21:35 UTCinvestigating

   There are multiple areas of Wufoo experiencing issues at the moment, including: - Some forms returning blank pages when loading - Issues with embedded form redirects - Issues related to the PayPal integration - Errors with form editing The team is working on each of these and we will be providing additional updates as we have them.

3. 4 de diciembre de 2024 a las 0:01 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 4 de diciembre de 2024 a las 16:56 UTCmonitoring

   There are multiple areas of Wufoo experiencing issues at the moment, including: - Issues with embedded form redirects - Issues with some form URL domains not redirecting - Issues related to the PayPal integration (Both PayPal Standard and PayPal Website Pro) - Issues with Notification Emails The team is actively working on each of these and we will be providing additional updates as we have them.

5. 5 de diciembre de 2024 a las 3:32 UTCmonitoring

   Resolved Issues in Wufoo The following issues have been resolved, and these functionalities are now working correctly: - Issues with embedded form redirects - Issues with some form URL domains not redirecting - Issues with Notification Emails - Some forms returning blank pages when loading - Errors with form editing - Issues with the PayPal Standard integration Ongoing Issue We are still investigating a remaining issue affecting the PayPal Website Payments Pro integration.

6. 9 de abril de 2025 a las 20:34 UTCresolved

   Due to issues outside of our control, support for the PayPal Website Payments Pro integration has since been removed. We continue to support PayPal Standard and PayPal Payflow Pro, along with several other vendors which you can find at https://help.surveymonkey.com/en/wufoo/integrations/#payments

1. 26 de noviembre de 2024 a las 2:29 UTCinvestigating

   We are currently investigating the issue. Users may experience issues with logging into Wufoo and while logged in, issues with using the app.

2. 26 de noviembre de 2024 a las 2:30 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26 de noviembre de 2024 a las 2:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 de noviembre de 2024 a las 2:43 UTCmonitoring

   A fix has been implemented. Logging in should work. However, m.wufoo.com is impaired and unavailable.

5. 26 de noviembre de 2024 a las 9:04 UTCresolved

   This incident has been resolved.

1. 12 de noviembre de 2024 a las 19:04 UTCresolved

   Starting at 1am PST on October 31, 2024 Wufoo experienced some issues with notification emails being triggered. The issue has been resolved and notification emails are sending as expected.

1. 24 de abril de 2024 a las 16:53 UTCinvestigating

   We've identified an issue impacting Wufoo login, where users will see a "password incorrect" message erroneously. Some users have reported that using the Firefox browser resolves this issue for them. We are investigating and will provide further updates as we have them.

2. 24 de abril de 2024 a las 19:50 UTCinvestigating

   We are continuing to investigate this issue. Using an alternate browser may continue to be a workaround for customers experiencing intermittent login failures.

3. 24 de abril de 2024 a las 20:35 UTCidentified

   We have identified the issue and are working on implementing a fix.

4. 24 de abril de 2024 a las 21:18 UTCresolved

   This issue has been resolved.

1. 31 de enero de 2023 a las 17:35 UTCinvestigating

   We are seeing errors and slow performance across for some pages are investigating the issue. We will relay information as it becomes available.

2. 31 de enero de 2023 a las 18:12 UTCresolved

   This incident has been resolved.

1. 11 de agosto de 2022 a las 1:53 UTCidentified

   Wufoo is currently down. We have identified the issue and are working on a fix.

2. 11 de agosto de 2022 a las 2:12 UTCmonitoring

   We're releasing a fix and are currently monitoring the site.

3. 11 de agosto de 2022 a las 2:18 UTCresolved

   This incident has been resolved.

1. 3 de junio de 2022 a las 1:11 UTCinvestigating

   We are currently investigating this issue.

2. 3 de junio de 2022 a las 1:27 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3 de junio de 2022 a las 1:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 3 de junio de 2022 a las 1:42 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 3 de junio de 2022 a las 1:46 UTCresolved

   This incident has been resolved.

1. 15 de diciembre de 2021 a las 15:54 UTCinvestigating

   We have identified an issue with all outbound communications. As such all integrations and payments requiring access to a 3rd party system will be impacted.

2. 15 de diciembre de 2021 a las 16:19 UTCmonitoring

   Issue has been identified in an upstream provider and has been addressed.

3. 15 de diciembre de 2021 a las 17:40 UTCresolved

   This incident has been resolved.

1. 28 de octubre de 2021 a las 19:47 UTCinvestigating

   We are currently investigating this issue.

2. 28 de octubre de 2021 a las 21:49 UTCmonitoring

   Outbound message delivery has resumed but it will take time for all queued messages to be delivered. We are continuing to monitor this issue.

3. 29 de octubre de 2021 a las 0:23 UTCresolved

   This incident has been resolved.

1. 21 de octubre de 2021 a las 22:33 UTCinvestigating

   We are currently investigating issues pertaining to our Dropbox integration. At this time modifying or adding configuration as well as uploading files to Dropbox is not functional.

2. 21 de octubre de 2021 a las 23:27 UTCresolved

   This incident has been resolved.

1. 14 de septiembre de 2021 a las 0:18 UTCidentified

   Select outbound integrations may experience issues during this incident.

2. 14 de septiembre de 2021 a las 0:33 UTCresolved

   This incident has been resolved.

1. 3 de marzo de 2021 a las 22:39 UTCinvestigating

   We are currently investigating the issue.

2. 4 de marzo de 2021 a las 0:04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4 de marzo de 2021 a las 0:50 UTCresolved

   This incident has been resolved.