Historique des pannes de Accredible

1. 5 août 2026 à 08:08 UTCinvestigating

   Nous enquêtons sur la question.

2. 5 août 2026 à 08:12 UTCinvestigating

   The API is operational, but we are still confirming root cause.

3. 5 août 2026 à 08:25 UTCmonitoring

   We have identified the cause, and are working on future prevention.

4. 5 août 2026 à 08:29 UTCresolved

   This incident has been resolved.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 8 mai 2026 à 05:42 UTCinvestigating

   We are currently investigating this issue.

2. 8 mai 2026 à 08:38 UTCinvestigating

   We are investigating degraded service caused by an issue affecting AWS infrastructure used by our platform.

3. 8 mai 2026 à 09:14 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 8 mai 2026 à 14:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 8 mai 2026 à 14:31 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 8 mai 2026 à 15:41 UTCresolved

   The incident has been resolved and all our services are fully functional now.

1. 24 février 2026 à 10:33 UTCidentified

   We are currently experiencing a brief issue with the image generating on our PDF certificates for accounts on our EU server. Our team has identified the issue and is implementing a fix.

2. 24 février 2026 à 10:45 UTCresolved

   This issue has been resolved. The issue lasted approximately 30 mins.

1. 18 novembre 2025 à 12:08 UTCinvestigating

   Due to an issue with one of our third-party providers, our applications are currently impacted. For more information, you can view the Third-Party Status Page: https://www.cloudflarestatus.com/

2. 18 novembre 2025 à 14:53 UTCmonitoring

   Our third-party has implemented a fix and believes the issue has been resolved. We are seeing our pages being responsive; however, we will keep this issue as monitoring until our provider has cleared the Incident.

3. 18 novembre 2025 à 17:50 UTCresolved

   Our Third-Party provider has confirmed that this issue has been resolved.

1. 20 octobre 2025 à 10:50 UTCmonitoring

   Due to an issue with one of our third-party providers, our analytics pages were briefly not loading results on our US Server Dashboards. All other services were performing as expected. For more information, you can view the Third-Party Status Page: https://health.aws.amazon.com/health/status

2. 20 octobre 2025 à 16:50 UTCmonitoring

   Our service provider is continuing to monitor this issue on their side. We are not seeing any issues with our product, but we will continue to monitor this issue until it is resolved on their end. For more information, you can view the Third-Party Status Page: https://health.aws.amazon.com/health/status

3. 21 octobre 2025 à 05:30 UTCresolved

   This incident has been resolved.

1. 6 octobre 2025 à 14:34 UTCidentified

   We have identified that some Issuers are experiencing an error message when trying to upload a spreadsheet to create credentials. Our developers are investigating and believe they have identified the error.

2. 6 octobre 2025 à 14:59 UTCidentified

   We are continuing to work on a fix for this issue.

3. 6 octobre 2025 à 15:04 UTCresolved

   Issue has been resolved

1. 17 septembre 2025 à 16:35 UTCresolved

   We experienced approximately 5 minutes of performance degradation for the PWL Domains on the USA - Credentials server

1. 11 septembre 2025 à 15:25 UTCinvestigating

   We are currently investigating this issue.

2. 11 septembre 2025 à 16:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 11 septembre 2025 à 18:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 11 septembre 2025 à 19:01 UTCresolved

   This incident has been resolved.

1. 3 septembre 2025 à 13:47 UTCresolved

   We experienced an incident that resulted in approximately six minutes of downtime affecting all services hosted on our US server.

1. 3 juillet 2025 à 08:27 UTCinvestigating

   We are currently investigating this issue.

2. 3 juillet 2025 à 09:02 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3 juillet 2025 à 09:03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 3 juillet 2025 à 11:32 UTCresolved

   This incident has been resolved.

1. 6 juin 2025 à 15:03 UTCresolved

   Spotlight Directory pages had temporary downtime for approximately 20 minutes. The issue was identified, a fix was implemented and it has been resolved.

1. 8 janvier 2025 à 12:36 UTCidentified

   We have confirmed an issue with our vendor Sendgrid, and are awaiting a fix from their team.

2. 8 janvier 2025 à 13:28 UTCresolved

   This incident has been resolved.

1. 6 janvier 2025 à 13:19 UTCinvestigating

   We are currently investigating this issue.

2. 6 janvier 2025 à 13:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 6 janvier 2025 à 13:30 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 6 janvier 2025 à 13:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 6 janvier 2025 à 13:47 UTCresolved

   This incident has been resolved.

1. 20 novembre 2024 à 14:48 UTCidentified

   We have partial outage - Some users are not able to access analytics

2. 20 novembre 2024 à 17:52 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 novembre 2024 à 18:00 UTCresolved

   This incident has been resolved.

1. 20 novembre 2024 à 10:06 UTCinvestigating

   We are currently investigating this issue.

2. 20 novembre 2024 à 10:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 novembre 2024 à 10:20 UTCmonitoring

   We have identified and fixed the issue. Now we are monitoring the the stability of the systems.

4. 20 novembre 2024 à 11:43 UTCresolved

   This incident has been resolved.

1. 14 novembre 2024 à 16:45 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 14 novembre 2024 à 17:08 UTCidentified

   We have confirmed this is an issue with our vendor Sendgrid, and are awaiting a fix from their team.

3. 14 novembre 2024 à 20:27 UTCresolved

   This incident has been resolved.

1. 6 novembre 2024 à 20:07 UTCmonitoring

   We are seeing delays in background processing such as email delivery.

2. 6 novembre 2024 à 21:11 UTCresolved

   This incident has been resolved.

1. 6 novembre 2024 à 15:14 UTCinvestigating

   We are currently investigating this issue.

2. 6 novembre 2024 à 15:32 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6 novembre 2024 à 15:47 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 novembre 2024 à 16:13 UTCresolved

   This incident has been resolved.

1. 8 octobre 2024 à 12:40 UTCinvestigating

   We are currently investigating this issue.

2. 8 octobre 2024 à 12:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 8 octobre 2024 à 15:50 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 8 octobre 2024 à 15:50 UTCresolved

   This incident has been resolved.

1. 26 juin 2024 à 14:44 UTCinvestigating

   We are currently investigating this issue.

2. 26 juin 2024 à 15:12 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26 juin 2024 à 15:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 juin 2024 à 16:26 UTCresolved

   This incident has been resolved.