Historique des pannes de Affinity

1. 3 septembre 2026 à 22:15 UTCidentified

   Les utilisateurs peuvent rencontrer des erreurs ou une incapacité à accéder au service en raison d'un problème avec notre fournisseur de services en nuage. Nous fournirons une autre mise à jour dans les 60 minutes.

2. 3 septembre 2026 à 22:35 UTCmonitoring

   Nous observons des signes de reprise et nous surveillons activement tous les services. Nous publierons une autre mise à jour dès que nous pourrons confirmer que le problème est entièrement résolu.

3. 3 septembre 2026 à 23:18 UTCresolved

   Cet incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 11 août 2026 à 20:24 UTCresolved

   Nous avons identifié la cause profonde du problème impactant Affinity Analytics, le correctif a été mis en œuvre et déployé. Affinity Analytics était indisponible de façon intermittente entre 19h00 et 19h15 UTC.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 9 juillet 2026 à 02:50 UTCidentified

   We have identified the root cause of the issue impacting Affinity Analytics. Our team is now working on a fix.

2. 10 juillet 2026 à 19:03 UTCidentified

   We are continuing to work on a fix for this issue.

3. 10 juillet 2026 à 19:04 UTCresolved

   This incident has been resolved.

1. 30 juin 2026 à 16:06 UTCidentified

   Certains utilisateurs sur l'application Windows Outlook Desktop ne peuvent pas compléter la connexion SSO à l'Affinity Outlook Add-in. Cela est dû à un changement récent sur la fin de Microsoft affectant comment Outlook sur Windows gère les redirections d'authentification. Mac Outlook n'est pas affecté. Comme solution de rechange, les utilisateurs peuvent accéder à Affinity via l'application web.

2. 10 juillet 2026 à 20:28 UTCidentified

   Nous enquêtons sur une mise à jour de la plate-forme Affinity qui va travailler sur le problème causé par le changement récent de Microsoft et restaurer le comportement de connexion SSO pour les utilisateurs de Windows Outlook Desktop App. Mac Outlook et l'application Web Affinity ne sont pas touchés et peuvent être utilisés comme une solution de rechange dans l'intervalle.

3. 23 juillet 2026 à 15:03 UTCresolved

   Cette question a été réglée maintenant. Les clients touchés devront contacter le support Affinity à [email protected] pour les instructions de modification de configuration.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 29 juin 2026 à 18:24 UTCinvestigating

   We are currently investigating an issue impacting Affinity API and CRM. Users may be experiencing intermittent 504 Gateway Timeout issues. Our team is working to identify the cause.

2. 29 juin 2026 à 21:43 UTCmonitoring

   We have deployed a fix and are seeing signs of recovery. Services should be returning to normal. Some users may continue to experience intermittent issues as the system stabilizes. Our team will continue to closely monitor the systems to ensure stability. We will post another update once we can confirm the issue is fully resolved.

3. 30 juin 2026 à 14:49 UTCmonitoring

   The services are fully operational. We are continuing to monitor for any further issues.

4. 2 juillet 2026 à 13:09 UTCresolved

   This incident has been resolved.

1. 20 mai 2026 à 17:23 UTCinvestigating

   We are currently investigating an issue impacting Affinity CRM

2. 20 mai 2026 à 17:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 mai 2026 à 19:42 UTCresolved

   This incident has been resolved.

1. 13 avril 2026 à 21:14 UTCinvestigating

   We are currently investigating an issue with the Affinity Pathfinder Chrome extension intermittently showing a blank page and loading icon.

2. 13 avril 2026 à 22:40 UTCidentified

   We've identified the root cause. It is bug introduced in Chrome 147 that is affecting numerous chrome extensions. See the report here: https://issues.chromium.org/issues/500975618 An update to chrome is expected soon. We are not aware of a good workaround at the moment other than closing and reopening the browser, but will update this if one is found.

3. 16 avril 2026 à 13:28 UTCresolved

   This has been fixed in Chrome, please sure you are on version 147.0.7727.102 or later of Chrome.

1. 31 mars 2026 à 15:53 UTCidentified

   Some users may experience delays in the Affinity Analytics dashboards. The issue has been identified and we are currently working on processing the backlog. Next update will be provided as soon as the issue is resolved or within next 24h!

2. 1 avril 2026 à 01:09 UTCresolved

   This incident has been resolved.

1. 24 mars 2026 à 20:15 UTCresolved

   Between 11:30 AM and 2:45 PM EST, an issue with one of Affinity’s service providers caused a disruption to Affinity Notetaker. This issue is now resolved.

1. 17 mars 2026 à 02:23 UTCidentified

   Some users may experience delays with recent team activity data appearing in the Affinity Analytics dashboards. The issue has been identified and we are currently working on processing the backlog. Next update will be provided as soon as the issue is resolved or within next 24h!

2. 17 mars 2026 à 13:28 UTCresolved

   This incident has been resolved.

1. 20 février 2026 à 15:14 UTCmonitoring

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. 20 février 2026 à 18:59 UTCresolved

   This incident has been resolved.

1. 13 février 2026 à 00:23 UTCidentified

   We have identified the root cause of the issue impacting Affinity Web application. Our team is now working on a fix.

2. 13 février 2026 à 00:31 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13 février 2026 à 00:43 UTCresolved

   This incident has been resolved.

1. 27 janvier 2026 à 19:13 UTCinvestigating

   We are investigating an issue impacting entity creation and update flows in the Affinity CRM. Users may be unable to add or update Companies, People, and Opportunities. Our team is working to identify the cause and implement a mitigation.

2. 27 janvier 2026 à 20:29 UTCidentified

   We have identified the root cause of the issue impacting entity creation and update flows in the Affinity CRM. Our team is now working on deploying a fix.

3. 27 janvier 2026 à 21:35 UTCmonitoring

   We have deployed a fix for the issue impacting entity creation and update flows in the Affinity CRM. We are monitoring the system to ensure Companies, People, and Opportunities can be created and updated normally.

4. 27 janvier 2026 à 22:28 UTCresolved

   This incident has been resolved. All systems are fully operational.

1. 22 janvier 2026 à 21:20 UTCmonitoring

   We are monitoring an elevated error rate affecting Microsoft/Azure users due to an ongoing service disruption with Microsoft. Our team is actively monitoring the situation and will provide updates as soon as it’s resolved.

2. 23 janvier 2026 à 13:53 UTCresolved

   This incident has been resolved.

1. 15 janvier 2026 à 16:02 UTCidentified

   We have identified the root cause of the issue impacting all services. Our team is now working on a fix. We will provide another update within 60 minutes

2. 15 janvier 2026 à 16:24 UTCresolved

   This incident has been resolved.

1. 8 janvier 2026 à 15:44 UTCidentified

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. 8 janvier 2026 à 22:48 UTCresolved

   This incident has been resolved.

1. 17 décembre 2025 à 23:32 UTCinvestigating

   We've identified an issue with our email and calendar processing pipelines resulting in delays in seeing up to date information in the application.

2. 18 décembre 2025 à 10:19 UTCmonitoring

   A fix has been implemented and we are monitoring progress of processing the backlog.

3. 18 décembre 2025 à 19:04 UTCresolved

   This incident has been resolved.

1. 20 novembre 2025 à 19:03 UTCinvestigating

   We are currently investigating an issue impacting Affinity Analytics.

2. 20 novembre 2025 à 20:39 UTCidentified

   Affected customers may experience data freshness delays of up to 24 hours as we actively work on a full restore. The issue has been identified and our team has a fix scheduled for deployment during our upcoming maintenance window.

3. 21 novembre 2025 à 18:51 UTCresolved

   This incident has been resolved.

1. 17 novembre 2025 à 23:52 UTCidentified

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. 18 novembre 2025 à 09:33 UTCidentified

   All Dashboards in Affinity Analytics are currently missing data. We have identified the issue and are working on restoring the access to the data.

3. 18 novembre 2025 à 13:56 UTCidentified

   We continue to work on processing the replication backlog. We’ll share a final update once full recovery is confirmed.

4. 18 novembre 2025 à 20:35 UTCidentified

   We continue to work on processing the replication backlog. We'll share a final update once full recovery is confirmed.

5. 18 novembre 2025 à 21:56 UTCresolved

   This incident has been resolved.

1. 14 novembre 2025 à 18:22 UTCidentified

   We are currently experiencing email syncing delay, impacting Google credentials. Affected users may experience delays of up to 48 hours. Our engineering team is actively investigating the issue and working towards processing the backlog. We will provide an update as soon as the issue has been resolved.

2. 14 novembre 2025 à 19:44 UTCmonitoring

   fix has been deployed to resolve the issue and we are currently monitoring the system. Users will see a reduction in email syncing delays over the coming hours as the system processes the backlog.

3. 15 novembre 2025 à 16:57 UTCresolved

   This incident has been resolved.