Historique des pannes de Akamai

We are investigating an emerging issue with Edge Delivery involving timeouts and performance degradation in the Pakistan region. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GuST3CAN. We will provide an update within the next 30 minutes.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GuST3CAN. We will provide an update as we progress.

The issue has been identified as related to a submarine cable issue affecting traffic to/from Pakistan. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GuST3CAN. We will provide an update as we progress.

We have implemented network changes to route traffic away from the affected areas while the ISP continues to work on the submarine cable issue; based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GuST3CAN. We will continue to monitor to ensure that the impact has been fully mitigated.

We can confirm that the issue was mitigated at 4:20 UTC on July 2, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are investigating an emerging issue with Akamai Control Center related to Property Manager issues, where users may experience errors when trying to activate new properties or perform changes to their properties related to EdgeWorkers. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001GabcKCAR. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai https://community.akamai.com/customers/s/feed/0D5a700001GabcKCAR. We will provide an update within the next 60 minutes.

We can confirm that the issue was mitigated at 21:14 UTC on June 30, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D5a700001GabcKCAR or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are investigating an emerging issue with Cloudlets related to issues while activating Application Load Balancing configurations. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1. We will provide an update within the next 60 minutes.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1. We will provide an update within the next 120 minutes.

We have implemented a fix for this issue as of 16:50 UTC on June 28, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1. We will continue to monitor to ensure that the impact has been fully mitigated

We are continuing to monitor for any further issues; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1. We will continue to monitor to ensure that the impact has been fully mitigated.

We can confirm that the issue was mitigated at 16:50 UTC on June 28, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are investigating an emerging issue with DataStream related to configuring and editing DataStream configurations with users possibly running into the following errors: "There are no eligible properties available to clone the stream.", "One or more properties are invalid. Provide properties that are authorized to be a part of this stream, and belong to the contract and group ID.". We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001FiyHGCAZ. We will provide an update within the next 60 minutes.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001FiyHGCAZ. Subsequent updates around mitigation status will be posted as progress is made.

We have rolled back a release which we believe may have caused this issue as of 20:55 UTC on 25 June 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001FiyHGCAZ. We will continue to monitor to ensure that the impact has been fully mitigated.

We are actively monitoring the fix for this issue and will share updates on mitigation status as progress continues. Thank you for your patience.

We can confirm that the issue was mitigated at 20:55 UTC on 25 June 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001FiyHGCAZ, or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We became aware of an issue with HTTP and HTTPS related to latency and performance degradation while accessing the applications. The issue lasted between 13:37 UTC and 14:20 UTC on June 16, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001E6lLpCAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We identified an issue with the Datastream service where between 10:00 UTC and 21:00 UTC on June 11, 2026, customers may have experienced degraded fidelity on CDN observability streams. We can confirm that the issue is now mitigated as of 21:00 UTC on June 11, 2026, and no longer occurring. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001DVkdgCAD. We apologize for any impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent recurrence.

We are investigating an emerging issue with Bot Manager Premier related to some legitimate users utilizing a specific rule to be denied. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/

We have implemented a fix for this issue as of 18:41 UTC on June 10, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001D7uShCAJ. We will continue to monitor to ensure that the impact has been fully mitigated.

We can confirm that the issue was mitigated at 18:41 UTC on June 10, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001D7uShCAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We became aware of an issue with Edge Delivery in Americas Region related to elevated request denials and service degradation between 1:00 UTC and 1:30 UTC on June 6, 2026. We are actively investigating the cause of the service degradation within the affected environment and assessing customer impact. At this time, the issue appears to have stabilized, and we will continue to monitor the platform closely. We will provide additional updates as we make further progress in our investigation. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001CQ6lqCAD.

We can confirm that the issue was mitigated at 1:30 UTC on June 6, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001CQ6lqCAD or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are investigating an emerging issue with HTTP Edge IP binding related to API timeouts and transaction failures. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015iVQMCA2 We will provide an update as we progress.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001CJCMpCAP. We will provide an update as we progress.

We can confirm that the issue was mitigated at 17:30 UTC on June 12, 2026, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000015iVQMCA2, or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We became aware of an issue with HTTP and HTTPS related to latency while accessing the applications. The issue lasted between 11:18 UTC and 12:22 UTC on May 27, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001ANLNkCAP or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are investigating an emerging issue with Email Exchange server related to delay with the emails. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We have identified the cause of the issue, and a fix is being implemented.Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019St8yCAC .We will provide an update within the next 60 minutes.

We have implemented a fix for this issue as of 13:00 UTC on May 21, 2026, based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019St8yCACWe will continue to monitor to ensure that the impact has been fully mitigated.

We can confirm that the issue was mitigated at 14:50 UTC on May 21, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000019St8yCAC or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are investigating an emerging issue with Configuration Deployment related to EdgeWorkers and mPulse configuration activations. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.

We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.

We have implemented a fix for this issue as of 14:55 UTC on May 20, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will continue to monitor to ensure that the impact has been fully mitigated.

We are continuing to monitor this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will continue to monitor to ensure that the impact has been fully mitigated.

We can confirm that the issue was mitigated at 14:55 UTC on May 20, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Starting around 12:00 UTC on May 20, 2026, users experienced difficulties with configuration deployments for mPulse and EdgeWorkers. During this period, activations within Property Manager were impacted, preventing affected customers from successfully updating or deploying these configurations. Akamai initiated an investigation and determined that the issue was caused by a tripped circuit breaker, which resulted in multiple racks in the data center losing power. We responded with a series of coordinated actions to address both the immediate power outage and its downstream effects on critical services. At 14:45 UTC on May 20, 2026, a failover was completed, and by 14:55 UTC on May 20, 2026, error rates in the Akamai Control Center began to decrease, and the issue was mitigated. We will continue to investigate the root cause and will take appropriate preventive actions. We apologize for the impact. We appreciate your patience as we worked to resolve this issue. If you have further questions, please post them on [https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS](https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS). This summary provides an overview of our current understanding of the incident given the information available. Our investigation is ongoing and any information herein is subject to change.

We are aware of an issue with the 'URL Traffic' and ‘URL Responses’ report related to reporting data unavailability. We have identified the cause of the issue, and a fix is being implemented. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a7000018q2TuCAI. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support) or the Akamai Control Center to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

The data is slowly getting updated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000018q2TuCAI. We will provide an update once the data catches up.

The data is getting updated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000018q2TuCAI. We will provide an update once the data catches up.

Based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000018q2TuCAI. We will continue to monitor to ensure that the impact has been fully mitigated.

We can confirm that the issue was mitigated and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000018q2TuCAI or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are investigating an emerging issue with Cloudlets related to issues with activating Cloudlets policies. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a70000189Hk3CAE. We will provide an update within the next 30 minutes.

We have rolled back a release which we believe may have caused this issue as of 18:21 UTC on May 14th, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a70000189Hk3CAE. We will continue to monitor to ensure that the impact has been fully mitigated.

We can confirm that the issue was mitigated at 18:21 UTC on May 14th, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a70000189Hk3CAE, or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are investigating an emerging issue with Edge Delivery related to general performance degratation in Amsterdam, Netherlands. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue was mitigated at approximately 09:40 UTC on May 13, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000017tokVCAQ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are investigating an emerging issue with a third-party service provider, causing performance degradation with Edge Delivery between India and Europe. We are working with the service provider and actively investigating the issue, and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017mjDUCAY. We will provide an update within the next 60 minutes.

We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017mjDUCAY. We will provide an update within the next 120 minutes.

Our third-party service provider has identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017mjDUCAY. Subsequent updates around mitigation status will be posted as progress is made.

We are continuing to work with our third-party service provider to mitigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017mjDUCAY. Subsequent updates around mitigation status will be posted as progress is made.

We can confirm that the issue was mitigated at 00:25 UTC on May 13, 2026 and the service has resumed normal operation. While we continue to monitor the upstream provider's progress on their underlying connectivity issue, our services are now stable on alternative paths. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D5a7000017mjDUCAY or reaching out to Akamai Support. We thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent recurrence.

Customers and partners can find an incident summary report here: https://community.akamai.com/customers/s/feed/0D5a7000017mjDUCAY

We are investigating an emerging issue with Bot Manager Premier related to false positives with valid traffic being blocked. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Updating to clarify that the issue appears to be impacting Bot Manager Premier. We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017a38WCAQ. We will provide an update within the next 60 minutes.

We have rolled back a release which we believe may have caused this issue as of 17:13 UTC on May 11, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017a38WCAQ. We will continue to monitor to ensure that the impact has been fully mitigated.

We can confirm that the issue was mitigated at 23:13 UTC on May 11, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000017a38WCAQ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are investigating an emerging issue with the Certificate Provisioning System (CPS) in the Akamai Control Center related to users being unable to perform changes. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue was mitigated at approximately 11:30 UTC on May 6, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000016uVhvCAE or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are investigating an emerging issue with Bot Manager related to elevated false positives leading to denied legitimate traffic for end users. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We have implemented a fix for Bot Manager which addresses the issue we believe may have caused the elevated false positives as of 19:00 UTC on April 30, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a70000168PJsCAM. We will continue to monitor to ensure that the impact has been fully mitigated.

We can confirm that the issue was mitigated at 19:00 UTC on April 30, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a70000168PJsCAM, or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are investigating an issue with the 'URL Traffic' report related to reporting data unavailability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support) or the Akamai Control Center to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE. We will provide further updates as we make progress.

We can confirm that the issue was mitigated at 06:50 UTC on May 4, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.