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    Historique des pannes de Alexishr

    35 Alexishr incidents · juin 2025 — official updates, affected components, duration and resolution details.

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    Delayed results in Employee Surveys

    Début 15 juin 2026 à 10:03 UTC · 0m

    IssuesIncident mineur
    1. 15 juin 2026 à 10:03 UTCidentified

      The issue has been identified and a fix is being implemented.

    Major HRM Classic outage

    Début 30 avril 2026 à 06:12 UTC · 3m

    OutageIncident critique
    Composants affectés
    Simployer Classic Logon
    1. 30 avril 2026 à 06:12 UTCinvestigating

      Our systems are experiencing a major outage. We apologize for the inconveniance, and we are working to restore the systems as fast as possible. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    2. 30 avril 2026 à 06:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30 avril 2026 à 06:13 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30 avril 2026 à 06:14 UTCresolved

      This incident has been resolved.

    Changes in processing activities for a Simployer sub-processor

    Début 29 avril 2026 à 14:11 UTC · 0m

    Pending
    Composants affectés
    Changes in sub-processors
    1. 29 avril 2026 à 14:11 UTCresolved

      Dear Customer, Transparency matters to us, so we want to keep you informed about a change to how we deliver AI-powered features in Simployer. To improve AI model resilience we have added Google Vertex AI as an additional AI platform alongside Microsoft Azure OpenAI. Both platforms operate within the EU. Google is already a listed sub-processor in our Data Processing Agreement — we are expanding the scope of their processing activities, not introducing a new sub-processor. Our Trust Center documentation has been updated to reflect this change. You can read the full details here: https://www.simployer.com/support/documentation/simployer-trust-center/other-useful-content/agreements/changes-in-the-msa No action is needed on your part. If you have any questions or concerns, we are happy to help at [email protected]. Best regards, Simployer

    Planned maintenance – Employee Survey

    Début 28 avril 2026 à 10:21 UTC · 8d 7h

    MaintenanceOpération de maintenance
    1. 28 avril 2026 à 10:21 UTCscheduled

      Edit: new date and time. We will perform scheduled maintenance on Wednesday, May 6 at 18:00 (local time). This update includes important security improvements and upgrades to core services in Employee Survey. Impact: Employee Survey may be temporarily unavailable during the maintenance window. We will monitor the system throughout the release and provide updates if needed.

    2. 6 mai 2026 à 15:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 6 mai 2026 à 16:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 6 mai 2026 à 18:00 UTCcompleted

      The scheduled maintenance has been completed.

    Scheduled maintenance Capitech

    Début 15 avril 2026 à 12:43 UTC · 42d 12h

    MaintenanceOpération de maintenance
    1. 15 avril 2026 à 12:43 UTCscheduled

      We will patch our servers. Downtime will occur in short intervalls.

    2. 27 mai 2026 à 21:30 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 27 mai 2026 à 22:30 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 28 mai 2026 à 01:30 UTCcompleted

      The scheduled maintenance has been completed.

    Maintenance Capitech

    Début 15 avril 2026 à 12:40 UTC · 14d 12h

    MaintenanceOpération de maintenance
    1. 15 avril 2026 à 12:40 UTCscheduled

      We will patch our servers. Downtime will occur in short intervalls.

    2. 29 avril 2026 à 21:30 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 29 avril 2026 à 22:30 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 30 avril 2026 à 01:30 UTCcompleted

      The scheduled maintenance has been completed.

    Scheduled maintenance Capitech

    Début 8 janvier 2026 à 07:24 UTC · 157d 18h

    MaintenanceOpération de maintenance
    1. 8 janvier 2026 à 07:24 UTCscheduled

      We will patch our servers. Downtime will occur in short intervalls.

    2. 25 mars 2026 à 22:30 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 25 mars 2026 à 23:30 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 26 mars 2026 à 02:30 UTCcompleted

      The scheduled maintenance has been completed.

    Automatic patching

    Début 6 juin 2025 à 08:22 UTC · 0m

    MaintenanceOpération de maintenance
    Composants affectés
    Simployer Classic Logon
    1. 6 juin 2025 à 08:22 UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    Début 6 juin 2025 à 08:22 UTC · 0m

    MaintenanceOpération de maintenance
    Composants affectés
    Simployer Classic Logon
    1. 6 juin 2025 à 08:22 UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    Début 6 juin 2025 à 08:22 UTC · 0m

    MaintenanceOpération de maintenance
    Composants affectés
    Simployer Classic Logon
    1. 6 juin 2025 à 08:22 UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    Début 6 juin 2025 à 08:22 UTC · 0m

    MaintenanceOpération de maintenance
    Composants affectés
    Simployer Classic Logon
    1. 6 juin 2025 à 08:22 UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    Début 6 juin 2025 à 08:22 UTC · 0m

    MaintenanceOpération de maintenance
    Composants affectés
    Simployer Classic Logon
    1. 6 juin 2025 à 08:22 UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    Début 6 juin 2025 à 08:22 UTC · 0m

    MaintenanceOpération de maintenance
    Composants affectés
    Simployer Classic Logon
    1. 6 juin 2025 à 08:22 UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    Début 6 juin 2025 à 08:22 UTC · 0m

    MaintenanceOpération de maintenance
    Composants affectés
    Simployer Classic Logon
    1. 6 juin 2025 à 08:22 UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    Début 6 juin 2025 à 08:22 UTC · 0m

    MaintenanceOpération de maintenance
    Composants affectés
    Simployer Classic Logon
    1. 6 juin 2025 à 08:22 UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    Début 6 juin 2025 à 08:19 UTC · 0m

    MaintenanceOpération de maintenance
    Composants affectés
    Simployer Classic Logon
    1. 6 juin 2025 à 08:19 UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    Début 6 juin 2025 à 08:19 UTC · 0m

    MaintenanceOpération de maintenance
    Composants affectés
    Simployer Classic Logon
    1. 6 juin 2025 à 08:19 UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    Début 6 juin 2025 à 08:19 UTC · 0m

    MaintenanceOpération de maintenance
    Composants affectés
    Simployer Classic Logon
    1. 6 juin 2025 à 08:19 UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    Début 6 juin 2025 à 08:18 UTC · 0m

    MaintenanceOpération de maintenance
    Composants affectés
    Simployer Classic Logon
    1. 6 juin 2025 à 08:18 UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    Début 6 juin 2025 à 08:18 UTC · 0m

    MaintenanceOpération de maintenance
    Composants affectés
    Simployer Classic Logon
    1. 6 juin 2025 à 08:18 UTCscheduled

      Automatic patching window where all VM and other components might be patched.