50 Artsy incidents · juillet 2020 — official updates, affected components, duration and resolution details.
We are currently investigating this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
This incident has been resolved.
We’re currently investigating elevated error rates and response times within artsy.net and the mobile app. We’ll post an update soon.
We are continuing to investigate this issue.
An upstream service we rely on (Cloudflare) is "experiencing an internal service degradation". We'll continue to monitor their incident resolution status. We expect our own services to recover as soon as they're back up and running. For more details on the Cloudflare outage, you may visit their status page: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Artsy services have recovered and availability has returned to expected levels. We'll continue monitoring the Cloudflare outage for any further disruption.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are seeing degraded performance in search on artsy.net and other clients. We are investigating the issue.
We are continuing to investigate this issue.
All systems are now operating normally.
We’re currently investigating elevated error rates and response times within artsy.net and the mobile app. We’ll post an update soon.
The period of high latency and 5xx errors has concluded. All systems are now operating normally. We will continue to monitor to ensure continued stability.
All systems are now operating normally.
We noticed that artsy.net is breaking for many users. We are currently working on a fix
We are continuing to investigate this issue.
Artsy.net is working fine now - we are monitoring status
This incident has been resolved.
This incident was resolved on Monday May 19th at 12:30pm EDT. This incident affected: Artsy for iPhone, Artsy for Android, Artsy API, Artsy Content Management System (CMS) (Content Management, Conversations, Analytics), and Artsy.net Website (Content, E-commerce, Auctions Bidding, Partners).
Currently investigating some delays on processing of newly uploaded images
Image processing delays have been resolved.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating reports of failed SMS deliveries.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently experiencing a disruption in some email delivery and e-mail configuration services due to a performance issue with an external service provider. This is affecting our ability to send alerts, offer emails, and configure e-mail notifications.
We are continuing to investigate this issue.
The issues have been identified and it's being fixed at the moment.
Our external provider has fixed the issue on their end and our services are back up.
We are seeing degraded performance in search on artsy.net and other clients. We are investigating the issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating the issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating the issue
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Responses to a conversation via email between Monday, August 14th, 2023 at 9:06 PM GMT+02:00 and Tuesday, August 15th, 2023 at 11:50 AM GMT+02:00 were delayed due to a system malfunction. A fix has been implemented and all messages will be delivered over the next few hours.
We are continuing to monitor for any further issues.
This incident has been resolved.
Users may encounter an error when navigating to artist pages. We have identified the root cause and stopped it. Attempting to have those pages recover to a healthy state.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the result.
We are continuing to monitor for any further issues.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
CMS is back up, but we are monitoring to ensure no further issues.
This incident has been resolved.
