Historique des pannes de Authorizenet

1. 23 juillet 2026 à 18:11 UTCinvestigating

   Authorize.net est au courant d'un problème qui affecte actuellement la fonctionnalité des sites Web d'entreprise et de soutien. Nous enquêtons sur la cause et nous travaillons d'urgence pour résoudre la question. Nous regrettons tout inconvénient que cela peut causer à nos clients. Nous fournirons des mises à jour régulières jusqu'à ce que la question soit atténuée. Impact:Les utilisateurs du Centre de soutien peuvent subir des retards lors de la création de cas, de la publication de commentaires et de l'utilisation de la fonctionnalité de chat. Heure de début signalée: 13:30 GMT, 23 juillet 2026 Prochaine mise à jour: Comme le statut change Incident no: INC26537088

2. 23 juillet 2026 à 21:28 UTCresolved

   La question touchant la fonctionnalité des sites Web de l'organisation et du soutien a maintenant été entièrement résolue. Authorize.net effectue un examen interne des événements afin d'atténuer les événements futurs. Heure de début signalée: 13:30 GMT, 23 juillet 2026 Heure de fin signalée: 19:15 GMT, 23 juillet 2026 Impact: : Les utilisateurs du Centre de Support peuvent avoir connu des retards lors de la création de cas, de la publication de commentaires et de l'utilisation de la fonctionnalité de chat. Le problème a été résolu et tous les services fonctionnent maintenant normalement. Prochaine mise à jour: Aucune autre mise à jour, problème résolu. N'hésitez pas à contacter l'équipe de support Authorize.net si vous avez des questions ou des préoccupations. Authorize.net Centre de Support Incident no: INC26537088

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 12 juillet 2026 à 03:42 UTCinvestigating

   Authorize.net est au courant d'un problème qui affecte actuellement le processus de connexion pour le Merchant et/ou l'interface partenaire. Nous enquêtons sur la cause et nous travaillons d'urgence pour résoudre la question. Impact: Les utilisateurs peuvent éprouver des problèmes avec la connexion pour le marchand et/ou l'interface partenaire. Heure de début: 12 juillet, 14h15 GMT Prochaine mise à jour: dans les 60 minutes Nous regrettons tout inconvénient que cela peut causer à nos clients. Nous fournirons des mises à jour régulières jusqu'à ce que la question soit atténuée. N'hésitez pas à contacter l'équipe de support Authorize.net si vous avez des questions ou des préoccupations. Authorize.net Centre de Support Incident no: INC26406379

2. 12 juillet 2026 à 04:08 UTCinvestigating

   Après une enquête plus approfondie, plus d'impacts ont été identifiés. Cela inclut mPOS et l'application Windows. Nous enquêtons sur la cause et nous travaillons d'urgence pour résoudre la question. Impact: Les utilisateurs peuvent éprouver des problèmes avec la connexion pour Mulitples Portal Interface. Heure de début: 12 juillet, 14h15 GMT Prochaine mise à jour: dans les 60 minutes Nous regrettons tout inconvénient que cela peut causer à nos clients. Nous fournirons des mises à jour régulières jusqu'à ce que la question soit atténuée. N'hésitez pas à contacter l'équipe de support Authorize.net si vous avez des questions ou des préoccupations. Authorize.net Centre de Support

3. 12 juillet 2026 à 04:27 UTCidentified

   La récupération partielle a été faite et mPOS et Windows App fonctionne comme prévu. Nous avons identifié la question touchant la question de l'interface entre le marchand et le partenaire. Nous apprécions votre patience alors que nous travaillons d'urgence à mettre en œuvre une atténuation. Impact: Les utilisateurs peuvent éprouver des problèmes de connexion avec Merchant et/ou Partner Interface. Heure de début: 12 juillet, 14h15 GMT Prochaine mise à jour: Quand le statut change ou nouveau disponible est disponible Nous regrettons tout inconvénient que cela peut causer à nos clients. Nous fournirons des mises à jour régulières jusqu'à ce que la question soit atténuée. N'hésitez pas à contacter l'équipe de support Authorize.net si vous avez des questions ou des préoccupations. Authorize.net Centre de Support Incident no: INC26406379

4. 12 juillet 2026 à 05:02 UTCmonitoring

   La question touchant plusieurs portails Interface a maintenant été entièrement résolue. Authorize.net effectue un examen interne des événements afin d'atténuer les événements futurs. Heure de début: 12 juillet, 14h15 GMT Impact: Les clients sont maintenant en mesure d'utiliser tout le portail pertinent Interface comme normal. Prochaine mise à jour: Aucune autre mise à jour, problème résolu. N'hésitez pas à contacter l'équipe de support Authorize.net si vous avez des questions ou des préoccupations. Authorize.net Centre de Support Incident no: INC26406379

5. 12 juillet 2026 à 06:21 UTCresolved

   La question touchant plusieurs portails Interface a maintenant été entièrement résolue. Authorize.net effectue un examen interne des événements afin d'atténuer les événements futurs. Heure de début: 12 juillet, 14h15 GMT Heure de fin signalée: 12 juillet 04h13 GMT Impact: Les clients sont maintenant en mesure d'utiliser tout le portail pertinent Interface comme normal. Prochaine mise à jour: Aucune autre mise à jour, problème résolu. N'hésitez pas à contacter l'équipe de support Authorize.net si vous avez des questions ou des préoccupations. Authorize.net Centre de Support Incident no: INC26406379

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 3 juillet 2026 à 16:05 UTCresolved

   Authorize.net a été informé d'un problème qui a affecté la gestion des transactions pour l'interface/portal marchand. La question a maintenant été entièrement réglée. Authorize.net effectue un examen interne des événements afin d'atténuer les événements futurs. Heure de début signalée: 03 juillet 2026, 12:00 GMT Heure de fin signalée: 03 juillet 2026, 15:14 GMT Impact: Les clients ont éprouvé des problèmes avec la fonction de recherche de transaction dans l'interface/portal marchand. Certaines transactions traitées n'étaient pas affichées dans MINT. Les clients sont maintenant en mesure d'utiliser l'interface/portal marchand comme normal. Prochaine mise à jour: Aucune autre mise à jour, problème résolu. N'hésitez pas à contacter l'équipe de support Authorize.net si vous avez des questions ou des préoccupations. Authorize.net Centre de Support Incident no: INC26319079

2. 7 juillet 2026 à 20:42 UTCpostmortem

   Les clients et les commerçants peuvent accéder au rapport d'incident avec leur centre de soutien identifiant de connexion à l'adresse suivante [lien](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11369).

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 30 juin 2026 à 14:41 UTCinvestigating

   Authorize.net est au courant d'un problème qui affecte actuellement le traitement du règlement des remboursements de Vantiv. Nous enquêtons sur la cause et nous travaillons d'urgence pour résoudre la question. Impact: Cette question a une incidence sur le règlement des opérations de remboursement traitées par Vantiv. Heure de début signalée: 24 juin 2026 06:42 GMT Prochaine mise à jour: Comme le statut change. Nous regrettons tout inconvénient que cela peut causer à nos clients. Nous fournirons des mises à jour régulières jusqu'à ce que la question soit atténuée. N'hésitez pas à contacter l'équipe de support Authorize.net si vous avez des questions ou des préoccupations. Authorize.net Centre de Support Incident no: INC26273914

2. 30 juin 2026 à 14:43 UTCinvestigating

   Nous continuons d'enquêter sur cette question.

3. 1 juillet 2026 à 14:52 UTCmonitoring

   Un correctif a été mis en œuvre et nous suivons de près la question pour nous assurer qu'elle est entièrement résolue. Impact : Cette question a eu une incidence sur le règlement des opérations de remboursement traitées par Vantiv. Heure de début signalée: 24 juin 2026 06:42 GMT Heure de fin signalée: 1er juillet 2026 03:10 GMT Prochaine mise à jour : À mesure que l'état actuel change. N'hésitez pas à contacter l'équipe de support Authorize.net si vous avez des questions ou des préoccupations. Authorize.net Centre de Support Incident no: INC26273914

4. 6 juillet 2026 à 01:53 UTCresolved

   La question touchant le traitement du règlement des remboursements de Vantiv a maintenant été entièrement résolue. Authorize.net effectue un examen interne des événements afin d'atténuer les événements futurs. Heure de début signalée: 24 juin 2026 06:42 GMT Heure de fin signalée: 1er juillet 2026 03:10 GMT Impact: résolution des problèmes. Prochaine mise à jour: Aucune autre mise à jour, problème résolu. N'hésitez pas à contacter l'équipe de support Authorize.net si vous avez des questions ou des préoccupations. Authorize.net Centre de Support Incident no: INC26273914

5. 6 juillet 2026 à 03:33 UTCpostmortem

   Les clients et les commerçants peuvent accéder au rapport d'incident postal avec leurs identifiants de connexion du Centre de soutien à l'adresse suivante : [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11360)

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 19 juin 2026 à 01:35 UTCinvestigating

   Authorize.net is aware of an issue that is currently affecting the login process for Sandbox and Partner Login. We are investigating the cause and working urgently to resolve the issue. Impact: There is an issue with the Sandbox login where users are unable to log in after entering their credentials. The page continues to load and redirects to https://demo.authorize.net/ebc2/login. This issue is also occurring with the Partner login for Sandbox accounts. Reported Start Time: 21:42 GMT on 06/18/2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26114283

2. 19 juin 2026 à 03:21 UTCresolved

   The issue affecting the Sandbox and Partner Login has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 21:42 GMT on 06/18/2026 Reported End Time: 01:36 GMT on 06/19/2026 Impact: Users are now able to login to Sandbox as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: CYBSPS-5918 & INC26114283

3. 22 juin 2026 à 20:57 UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [link.](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11256)

1. 4 juin 2026 à 10:37 UTCinvestigating

   Authorize.net is aware of an issue that is currently affecting Authorize.net API. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with Authorize.net API connectivity. Reported Start Time: 04 June 2026, TBD Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715

2. 4 juin 2026 à 11:43 UTCinvestigating

   Authorize.net is aware of an issue that is currently affecting some Authorize.Net API transactions. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with some API transactions returning an invalid response code. Reported Start Time: 04 June 2026, TBD Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715

3. 4 juin 2026 à 12:24 UTCmonitoring

   A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and Authorize.Net API transactions are now working as expected. Reported Start Time: 04 June 2026, 05:50 GMT Reported End Time: 04 June 2026, 11:56 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715

4. 4 juin 2026 à 17:30 UTCresolved

   Correction The issue affecting the some Authorize.Net API transactions has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 04 June 2026 5:50 GMT Reported End Time: 04 June 2026 11:40 GMT Impact: The issue has been resolved and Authorize.Net API transactions are now working as expected. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715

5. 9 juin 2026 à 11:33 UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10757)

1. 22 mai 2026 à 04:19 UTCmonitoring

   Authorize.net was aware of an issue that affected settlement/batching for Global Payments North America (GPN). The issue has been mitigated. We are monitoring closely to ensure the issue is resolved. Impact: Customers may have experienced funding settlement issues. Reported Start Time: 21 May 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25686181

2. 22 mai 2026 à 06:35 UTCresolved

   The issue affecting settlement/batching for Global Payments North America (GPN) has now been fully resolved. No SLA had been missed due to this incident. Reported Start Time: 05/21/2026 Reported End Time: 05/22/2026 Impact: The issue impacting settlement funding has been fully resolved. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25686181

1. 13 mai 2026 à 13:56 UTCinvestigating

   Authorize.net is aware of a service disruption currently preventing certain transactions from being processed. Impact: This may impact some Visa cardholders' ability to make payments. We are investigating the cause and working urgently to resolve the situation. Reported Start Time: 13 May 2026, 08:47 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25541234

2. 13 mai 2026 à 14:59 UTCresolved

   The issue that prevented certain transactions from being processed has now been fully resolved. Authorize.Net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 13 May 2026, 08:47 GMT Reported End Time: 13 May 2026, 14:38 GMT Impact: Customers are now able to use services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC25541234

1. 9 mai 2026 à 10:49 UTCinvestigating

   Authorize.net is aware of a service disruption. We are in the initial stages of investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers.

2. 9 mai 2026 à 10:51 UTCinvestigating

   Authorize.net is aware of an issue that is currently affecting the login process for Merchant and Partner Interfaces We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with login for Merchant and Partner Interfaces. Reported Start Time: 9 May 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: TBD

3. 9 mai 2026 à 11:02 UTCmonitoring

   A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Interface as expected. Reported Start Time: 9 May 2026 09:03 GMT Reported End Time: 9 May 2026 10:52 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25477441

4. 9 mai 2026 à 15:05 UTCresolved

   The issue affecting the Merchant and Partner Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 9 May 2026 09:03 GMT Reported End Time: 9 May 2026 10:52 GMT Impact: Customers are now able to use the Merchant and Partner Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25477441

5. 15 mai 2026 à 12:43 UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [Link](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10678).

1. 5 mai 2026 à 09:23 UTCinvestigating

   Authorize.net is aware of an issue that is currently affecting Sandbox Account creation process. Users may receive an error message stating: “The sandbox is experiencing technical difficulties. Please try to create a test account in a few minutes.” We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with creating Sandbox accounts within the Developer Center. Reported Start Time: 5 May 2026, 07:57 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25405313

2. 5 mai 2026 à 13:43 UTCresolved

   The issue affecting the Sandbox Account creation process has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 05 May 2026, 07:57 GMT Reported End Time: 05 May 2026, 12:34 GMT Impact: Users are now able to use the Sandbox Account creation process as normal. Next Update: No further updates, issue is resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25405313

3. 5 mai 2026 à 23:29 UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10486)

1. 26 avril 2026 à 04:30 UTCinvestigating

   Authorize.net is aware of an issue that is currently affecting transaction processing using Accept Suite API services. We are investigating the cause and working urgently to resolve the issue. Reported Start Time: 8:00 AM GMT on 25 April 2026 Impact: Users may experience OTS Token errors when transactions are getting created using Accept Suite API. This is only affecting Accept suite endpoints that generates the tokens needed for the requests. Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25231888

2. 26 avril 2026 à 05:40 UTCmonitoring

   We have identified the issue, a fix has been implemented, and we are monitoring closely to ensure the issue is resolved. Reported Start Time: 8:00 AM GMT on 25 April 2026 Impact: Users may have experienced OTS Token errors when transactions were created using Accept Suite API. The issue only affected Accept suite endpoints that generates the tokens needed for the requests. Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25231888

3. 26 avril 2026 à 10:01 UTCresolved

   The issue affecting the Accept Suite API services has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 25 April 2026 07:35 GMT Reported End Time: 26 April 2026 02:27 GMT Impact: Customers are now able to use the Accept Suite API services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25231888

4. 15 mai 2026 à 11:43 UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [Link](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10677).

1. 20 avril 2026 à 07:34 UTCinvestigating

   Authorize.net is aware of an issue that is currently affecting the Ask ANET tool for Merchant Interface. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with the Ask ANET for Merchant Interface. Reported Start Time: 18 April 2026 08:19 GMT Next Update: When Current Status Changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25119313

2. 20 avril 2026 à 08:36 UTCidentified

   Authorize.net continues to work urgently to resolve the issue that is currently affecting the Ask ANET tool for Merchant Interface. Impact: Users may experience issues with the Ask ANET for Merchant Interface. Reported Start Time: 18 April 2026 08:19 GMT Next Update: When Current Status Changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25119313

3. 20 avril 2026 à 10:16 UTCidentified

   Authorize.net remains working urgently to resolve the issue that is currently affecting the Ask ANET tool for Merchant Interface. Impact: Users may experience issues with the Ask ANET for Merchant Interface. Reported Start Time: 17 April 2026. 22:19 GMT Next Update: When Current Status Changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25119313

4. 20 avril 2026 à 21:25 UTCidentified

   Authorize.net teams continue with their efforts to resolve the issue that is currently affecting the Ask ANET tool for Merchant Interface. Impact: Users may experience issues with the Ask ANET for Merchant Interface. Reported Start Time: 17 April 2026. 22:19 GMT Next Update: When Current Status Changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25119313

5. 21 avril 2026 à 05:14 UTCresolved

   The issue affecting the Ask ANET tool for Merchant Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 17 April 2026. 22:19 GMT Reported End Time: 21 April 2026. 00:58 GMT Impact: Customers are now able to use Ask ANET for Merchant Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25119313

6. 24 avril 2026 à 13:55 UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link [here](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10557)

1. 10 avril 2026 à 22:26 UTCinvestigating

   Authorize.net is aware of a service disruption currently preventing certain transactions from being processed. We are investigating the cause and working urgently to resolve the situation. We are investigating the cause and working urgently to resolve the issue. Impact: Merchants may be experiencing a rise in customers being unable to complete their transactions, which could result in an increased number of abandoned purchases. Reported Start Time: 10 April 2026 at 20:15 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24995693

2. 10 avril 2026 à 23:10 UTCinvestigating

   Authorize.net is aware of a service disruption currently preventing certain transactions from being processed. We continue investigating the cause and working urgently to resolve the situation. Impact: Merchants may be experiencing a rise in customers being unable to complete their transactions, which could result in an increased number of abandoned purchases. Reported Start Time: 10 April 2026 at 20:15 GMT Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24995693

3. 10 avril 2026 à 23:31 UTCidentified

   We have identified the issue affecting the performance of the Authorize.API Impact: Merchants may be experiencing a rise in customers being unable to complete their transactions, which could result in an increased number of abandoned purchases. Reported Start Time: 10 April 2026 at 20:15 GMT Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24995693

4. 11 avril 2026 à 01:28 UTCmonitoring

   A fix has been implemented, and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the API as expected. Reported Start Time: 10 April 2026 at 20:15 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24995693

5. 11 avril 2026 à 01:53 UTCresolved

   The issue affecting the Authorize.net API has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 10 April 2026 at 20:15 GMT Reported End Time: 11 April 2026 at 00:15 GMT Impact: customers are now able to use the API as expected. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24995693

6. 14 avril 2026 à 09:44 UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link [Post Incident Report.](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10497)

1. 8 avril 2026 à 15:03 UTCinvestigating

   Authorize.net is aware of an issue that is currently affecting some Transaction Details on Webhooks Payment Event where certain details are missing. We were able to reproduce the issue and confirmed that the missing fields are as follows: 1. Correct response code 2. Amount 3. Transaction ID We are investigating the cause and working urgently to resolve the issue. Impact: merchant may notice that certain details are missing from webhook notifications. Reported Start Time: 8 April 2026 00:51 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24951045

2. 8 avril 2026 à 17:25 UTCidentified

   We have identified the issue affecting some Transaction Details on Webhooks Payment Event where certain details are missing. We appreciate your patience as we work urgently to implement a mitigation. Impact: Merchants may notice that certain details are missing from webhook notifications. Reported Start Time: 8 April 2026 00:51 GMT Next Update: When current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24951045

3. 8 avril 2026 à 19:20 UTCresolved

   The issue affecting some Transaction Details on Webhooks Payment Event has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 7 April 2026 at 20:00 GMT Reported End Time: 8 April 2026 at 18:22 GMT Impact: Webhook notifications are processing as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24951045

4. 9 avril 2026 à 08:25 UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link [here](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10480)

1. 8 avril 2026 à 03:14 UTCinvestigating

   Authorize.net is aware of an issue that is currently affecting the Sandbox Account creation process. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues while creating Sandbox Account. Reported Start Time: 3:19 PM GMT on 7 April 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC249388484

2. 8 avril 2026 à 04:14 UTCinvestigating

   We continue to investigate the cause and working urgently to resolve the issue that is currently affecting the Sandbox Account creation process. Impact: Users may experience issues while creating Sandbox Account. Reported Start Time: 3:19 PM GMT on 7 April 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC249388484

3. 8 avril 2026 à 14:40 UTCresolved

   The issue affecting the Sandbox Account creation process has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 7 April 2026 15:19 GMT Reported End Time: 8 April 2026 13:40 GMT Impact: Customers are now able to use the Sandbox Account creation process as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC249388484

4. 9 avril 2026 à 21:49 UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10486)

1. 27 mars 2026 à 00:03 UTCinvestigating

   Authorize.net is aware of an issue that is currently affecting the Merchant email receipts. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience missing information in the Merchant Email receipts. Reported Start Time: 25 March 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24780860

2. 27 mars 2026 à 00:58 UTCinvestigating

   We continue to investigate the issue affecting the Merchant email receipts, and we appreciate your patience as we work urgently to implement a mitigation. Impact: Users may experience missing information in the Merchant Email receipts. Reported Start Time: 25 March 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24780860

3. 27 mars 2026 à 01:48 UTCidentified

   We have identified the issue affecting the Merchant Email receipts, and we appreciate your patience as we work urgently to implement a mitigation. Impact: Users may experience missing information in the Merchant Email receipts. Reported Start Time: 25 March 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24780860

4. 27 mars 2026 à 08:10 UTCresolved

   The issue affecting the Merchant Email receipts has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 25 March 2026 15:30 GMT Reported End Time: 26 March 2026 04:40 GMT Impact: Customers are now able to use the Merchant Email receipts. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24780860

5. 30 mars 2026 à 17:52 UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link: [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10403)

1. 25 mars 2026 à 12:48 UTCidentified

   Authorize.net is aware of an issue that is currently affecting customer transactions. We have identified the cause and working urgently to resolve the issue. Impact: Authorize only transactions are being processed as authorized and captured which may result in funds being transferred from customer accounts without prior notification. Reported Start Time: 23 March 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24750967

2. 25 mars 2026 à 13:50 UTCidentified

   We are continuing to work on a fix for this issue. Impact: Authorize only transactions are being processed as authorized and captured which may result in funds being transferred from customer accounts without prior notification. Reported Start Time: 23 March 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24750967

3. 25 mars 2026 à 14:10 UTCresolved

   The issue affecting Processing transactions in Accept Payments in MINT 2.0 has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 23 March 2026 14:00 GMT Reported End Time: 25 March 2026 13:45 GMT Impact: Authorize only transactions are being processed as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24750967

4. 26 mars 2026 à 11:00 UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link [Here](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10392)

1. 13 mars 2026 à 21:14 UTCinvestigating

   Authorize.net is aware of a service disruption affecting the Sandbox environment. Webhook notifications may be delayed or not be sent as expected. Use of the transaction reporting API during this time is recommended. We apologize for any inconvenience this may have caused. We are investigating the cause and working urgently to resolve the issue. Impact: Webhook notifications may be delayed or not be sent as expected. Reported Start Time: 13 March 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24588790

2. 13 mars 2026 à 22:26 UTCinvestigating

   Authorize.net continues to investigate the service disruption affecting the Sandbox environment. Webhook notifications may be delayed or not be sent as expected. Use of the transaction reporting API during this time is recommended. We apologize for any inconvenience this may have caused. We are working urgently to resolve the issue. Impact: Webhook notifications may be delayed or not be sent as expected. Reported Start Time: 13 March 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24588790

3. 14 mars 2026 à 00:23 UTCresolved

   The issue affecting the Sandbox environment has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 13 March 2026 Reported End Time: 00:00 GMT on 14 March 2026 Impact: Customers are now able to receive the Webhook notifications as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24588790

1. 12 mars 2026 à 19:12 UTCinvestigating

   We are performing proactive maintenance within the Authorize.Net 2.0 interface. As part of this work, the ability to edit other users in the 2.0 interface is temporarily restricted. Adding users, deleting users, and editing your own profile information remain available and unaffected. This behavior went into effect at 2:15 PM ET. We are actively working to complete this maintenance and will provide updates as full functionality is restored. Impact: Users may experience issues with the Authorize.Net 2.0 Interface. Reported Start Time: 12 March 2026 on 18:15 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: IRMS272640

2. 12 mars 2026 à 20:11 UTCidentified

   Teams continue to perform proactive maintenance within the Authorize.Net 2.0 interface, temporarily restricting the ability to edit other users in the 2.0 interface. Adding users, deleting users, and editing your own profile information remain available and unaffected. We are actively working to complete this maintenance and will provide updates as full functionality is restored. Impact: Users may experience issues with the Authorize.Net 2.0 Interface. Reported Start Time: 12 March 2026 at 18:15 GMT Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:</b IRMS272640

3. 12 mars 2026 à 21:09 UTCresolved

   The issue affecting the Authorize.Net 2.0 Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 12 March 2026 at 18:15 GMT Reported End Time: 12 March 2026 at 22:47 GMT Impact: Customers are now able to use the Authorize.Net 2.0 Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: IRMS272640

4. 17 mars 2026 à 17:34 UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link: [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10315)

1. 26 février 2026 à 16:42 UTCinvestigating

   Authorize.net is aware of an issue that is currently affecting the login process for Merchant Interface. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with login for Merchant Interface. Reported Start Time: 26 February 2026 at 16:20 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24342108

2. 26 février 2026 à 17:33 UTCmonitoring

   A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the Merchant Interface as expected. Reported Start Time: 26 February 2026 at 16:20 GMT Reported End Time: 26 February 2026 at 17:13 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24342108

3. 26 février 2026 à 21:42 UTCresolved

   The issue affecting the Merchant Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 26 February 2026 at 16:20 GMT Reported End Time: 26 February 2026 at 20:49 GMT Impact: Customers are now able to use the Merchant Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24342108

4. 27 février 2026 à 08:11 UTCpostmortem

   Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10147)