66 Barracuda incidents · octobre 2025 — official updates, affected components, duration and resolution details.
Nous enquêtons actuellement sur cette question.
Un correctif a été mis en place et nous suivons les résultats.
Cet incident a été résolu.
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L'équipe enquête
Nous enquêtons sur un problème de connexion. Le problème semble intermittent.
Les connexions et l'exploitation sont actuellement rétablies et nous surveillerons les causes profondes.
Cet incident est résolu
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Nous enquêtons actuellement sur cette question.
Un correctif a été mis en place et nous suivons les résultats.
Incident résolu
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Nous enquêtons sur la cause de cette question.
L'incident a été résolu et l'enquête sur les causes profondes se poursuit.
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La question fait actuellement l'objet d'une enquête.
La fonctionnalité de recherche et le flux de courrier ont été restaurés. Mailflow connaît une sauvegarde de quelques heures.
Cet incident a été résolu.
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Le tableau de bord XDR est actuellement indisponible. L'équipe d'ingénierie travaille sur la question et s'attend à rétablir le service bientôt.
Cet incident a été résolu.
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Barracuda XDR experienced an intermittent service disruption affecting signal detection for the CloudGen Firewall data source from July 24 at 1:40 AM UTC through today, impacting customers in the EU region. During this period, threat detection data from this source was not processed by our detection engine and, consequently, alerts associated with this data source may not have been generated. Our engineering team has identified the root cause of the issue and has implemented the necessary corrective measures to restore normal operations. We will continue to closely monitor the environment to ensure service stability and confirm the full recovery of all impacted functionality. We sincerely regret this disruption and any inconvenience it may have caused. Maintaining the reliability and integrity of our services remains a top priority, and we appreciate your patience, understanding, and continued trust.
This incident has been resolved, and the impacted threat detection is now fully operational
La tentative de créer un nouvel incident pourrait entraîner un état de « création en cours » plus long que d'habitude. Nous avons identifié le problème, mis en œuvre une solution et sommes en train de surveiller la solution. Merci de votre patience alors que le système continue à se rétablir.
Le système est stable et récupéré. Nous continuerons à surveiller pendant les prochaines heures.
This incident has been resolved.
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Nous avons identifié un problème qui peut affecter certains clients des Services d'authentification spécifiquement autour du "Login with Microsoft Button". La fonctionnalité des services d'authentification peut être affectée par cette question.
Nous continuons d'enquêter sur cette question.
Nous avons résolu un problème qui touchait certains clients des Services d'authentification.
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Barracuda XDR a connu une perturbation intermittente de la détection des signaux à la suite de la mise en place de changements à l'enrichissement de la règle SIEM plus tôt ce matin (UTC). Par conséquent, la génération d'alertes peut avoir été retardée dans toutes les régions. Notre équipe d'ingénierie a rapidement identifié la cause sous-jacente et mis en œuvre les mesures correctives appropriées pour restaurer la fonctionnalité normale. Nous continuerons de surveiller de près l'environnement pour assurer la stabilité continue et le rétablissement complet du rendement opérationnel attendu.
Cet incident a été résolu et la détection de la menace est désormais pleinement opérationnelle
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Nous enquêtons actuellement sur une panne de tous les services de connexion en raison d'une mise à niveau de maintenance. Mise à jour lorsque retourné.
Numéro commencé à 16:33 UTC
Nous continuons d'enquêter sur cette question.
Nous avons résolu un problème qui touchait certains clients des Services d'authentification.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
We are currently investigating the issue.
This incident has been resolved.
Barracuda XDR is currently experiencing an issue that is impacting the visibility of data sources within the XDR Dashboard (CSD). Consequently, log degradation alerts generated since July 4th may be incorrectly reported as false positives. The affected data sources include Cloud, Endpoint, and Email integrations. Our Engineering team has identified the root cause as a failure in the API communication with the data lake and is actively working to implement a resolution. We recognize the potential impact this issue may have on your operations and are committed to restoring full functionality as quickly as possible. We would also like to confirm that this issue does not affect event ingestion or signal detection capabilities within the XDR platform.
We have successfully implemented a solution to address the data source visibility issue within the XDR Dashboard. We will continue to monitor the system to ensure it is fully operational.
This incident has been resolved, and the visibility of impacted data sources within the XDR dashboard (CSD) is now fully operational
We are currently investigating this issue.
We are monitoring the results.
This incident has been resolved.
The Barracuda Cloud Archiving Service is experiencing delayed mail processing for customers in the US region. All items are successfully received and stored, but new mail items may not be visible in search results. An engineering investigation is in progress & updates will follow as soon as information is available.
Mail processing service has been restored, but investigation is ongoing. We will provide further information as it becomes available.
The engineering investigation is complete. The incident was caused by a datacenter device failure which has been addressed. Mail items which were deferred during the incident are now processed and available for search.
Our engineering team will be conducting a scheduled system upgrade to the data streaming solution that supports the Email Security Events Ingestion Service. This maintenance window is expected to be completed within one hour. We anticipate minimal disruption to the affected ingestion service during this period.
We are continuing to monitor for any further issues.
We have successfully completed the scheduled system upgrade for the Email Security Events ingestion service in the US region. During the upgrade window, there was a temporary disruption in event ingestion from 06/22/2026 22:48:50 UTC to 06/23/2026 00:06:00 UTC. We acknowledge the potential impact this interruption may have had on your business operations and would like to assure you that the service has now been fully restored and is operating normally.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Barracuda XDR is currently experiencing an issue in ingesting the logs into XDR platform which impacts the customers globally. Our engineering has been actively working to address this issue. We acknowledge the potential impact this may have on your business operations and remain fully committed to restoring full functionality as quickly as possible. We will provide further updates once the root-cause is identified. Thank you for your patience and understanding
This incident has been resolved, and the events ingestion is now fully operational
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
PDUs (Power Distribution Units) went out in the US datacenter, causing a large number of RDX hosts to go offline. The vendor and our team are working to replace failed units as quickly as possible, however some customers may experience an inability to search and/or exports while the hardware is restored. There is no data loss associated with this incident.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.