Historique des pannes de Bexio

1. 4 septembre 2026 à 08:55 UTCinvestigating

   Actuellement, les courriels système de bexio (p. ex. mot de passe oublié, codes 2FA, invitations d'entreprise, envoi de vos factures, etc.) connaissent des retards de livraison en raison de problèmes techniques chez notre fournisseur de messagerie. Nous travaillons déjà sur une solution.

2. 4 septembre 2026 à 11:01 UTCidentified

   Nous avons identifié le problème et nous préparons actuellement une solution alternative afin que les courriels puissent être reçus et envoyés de nouveau de façon fiable. Nous vous tiendrons au courant.

3. 4 septembre 2026 à 13:35 UTCmonitoring

   Nous rencontrons actuellement des retards et des problèmes de livraison avec l'envoi et la réception des courriels. Les comptes de messagerie Microsoft sont affectés. La cause étant directement liée au fournisseur, nous n'avons aucune influence directe sur la résolution du problème. Nous continuons de suivre de près la situation.

4. 4 septembre 2026 à 18:37 UTCresolved

   Nous avons été informés par un fournisseur externe que le problème de livraison d'email touchant les comptes Microsoft a été résolu. Les utilisateurs qui étaient auparavant incapables de recevoir les codes de vérification 2FA peuvent maintenant en demander un nouveau. De plus, veuillez noter que tous les courriels retardés plus tôt aujourd'hui n'ont pas été perdus; ils seront maintenant envoyés. Merci pour votre patient et votre compréhension.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 9 juillet 2026 à 12:32 UTCinvestigating

   We are currently investigating an outage of our bexio office with the error message 503. Thank you very much for your patience. Best regards from Rapperswil, Your bexio team

2. 9 juillet 2026 à 12:44 UTCresolved

   This incident has been resolved.

1. 8 juillet 2026 à 08:24 UTCinvestigating

   We are currently investigating an outage of our bexio office with the error message 503. Thank you very much for your patience. Best regards from Rapperswil, Your bexio team

2. 8 juillet 2026 à 08:46 UTCinvestigating

   We are continuing to investigate this issue.

3. 8 juillet 2026 à 09:09 UTCresolved

   This incident has been resolved.

1. 25 juin 2026 à 15:02 UTCinvestigating

   We are currently investigating this issue. -Transactions can still be retrieved from connected interfaces - Payments can be transferred

2. 26 juin 2026 à 11:12 UTCinvestigating

   We are continuing to investigate this issue.

3. 26 juin 2026 à 11:13 UTCresolved

   This incident has been resolved.

1. 2 juin 2026 à 15:30 UTCidentified

   At the moment, the purchase module, reports in accounting (like account ledger, balance and income state +)are restricted. We are already working to resolve the issue so that bexio is available to you again as soon as possible. Thank you very much for your patience.

2. 2 juin 2026 à 15:40 UTCresolved

   This incident has been resolved.

1. 21 avril 2026 à 08:58 UTCinvestigating

   We are currently investigating this issue.

2. 21 avril 2026 à 13:48 UTCresolved

   This incident has been resolved.

1. 24 mars 2026 à 07:40 UTCidentified

   At present, document delivery may be restricted or unavailable for certain customers. We are already working to resolve the issue so that you can use bexio to its full extent again as soon as possible. Thank you very much for your patience.

2. 24 mars 2026 à 16:29 UTCresolved

   You can now send emails again without any restrictions. Thank you very much for your patience and your trust in bexio

1. 23 mars 2026 à 08:32 UTCidentified

   At the moment, the logo on office.bexio.com is not displayed. We are already working to resolve the issue. Important: The logo in the documents like quotes, invoices are displayed correctly. Thank you very much for your patience.

2. 23 mars 2026 à 12:14 UTCresolved

   The logo in your bexio profile will now be displayed as usual. Thank you for your patience and understanding.

1. 20 mars 2026 à 07:24 UTCidentified

   Sent emails are currently not being delivered to recipients. We are already working to resolve the issue so that bexio is available to you again as soon as possible. In the meantime, you can use the action "Send invoice using email software". Thank you very much for your patience.

2. 21 mars 2026 à 06:38 UTCmonitoring

   The issue has been partially resolved. System emails, such as those for forgotten passwords, are now working reliably again. The following currently applies to sending documents: Max 20 emails per hour & 5 recipients. Use ‘Send invoice using email software’ for larger batches. We are continuing to work on a permanent fix and thank you for your patience and understanding.

3. 21 mars 2026 à 15:36 UTCmonitoring

   We have started processing the delayed emails from yesterday. The system is currently clearing the queue, and all outstanding messages should reach their recipients shortly.

4. 23 mars 2026 à 09:59 UTCmonitoring

   Update: At the moment, only some of the emails sent are being delivered to the recipient. Our technical team is already working to find a solution. In the meantime, you can use the ‘Send invoice via email software’ option.

5. 23 mars 2026 à 12:15 UTCresolved

   Emails are now being sent reliably again. The limit of 20 documents per hour and a maximum of 5 recipients remains in place for the time being. The delay in email delivery has also been resolved. We apologise for any inconvenience caused and thank you for your understanding.

1. 19 mars 2026 à 15:20 UTCidentified

   The developer.bexio.com website is currently unavailable. We are already working to resolve the issue and apologise for the inconvenience.

2. 19 mars 2026 à 15:59 UTCresolved

   developer.bexio.com is available again. We apologise for any inconvenience caused.

1. 17 mars 2026 à 09:12 UTCidentified

   Bank transactions are currently experiencing delays in importing and processing. You may also notice a delay with contact imports. We are already working on a fix to ensure bexio is fully available to you as soon as possible. Thank you for your patience.

2. 17 mars 2026 à 12:02 UTCresolved

   Bank transactions have been successfully processed and imported. Contact imports are also available again. You can now use bexio as usual. Thank you for your patience.

1. 16 mars 2026 à 14:30 UTCidentified

   Currently, there is a delay in the posting of bills to our accounting system. We are already working on a resolution. Thank you for your patience.

2. 16 mars 2026 à 15:59 UTCresolved

   Bills are being processed as usual again. However, we are still working on the final data migration and kindly ask for a little more patience.

1. 3 mars 2026 à 10:05 UTCinvestigating

   Currently, deleting/editing payments in a bill/expense is only possible to a limited extent. We are already working on fixing this so that bexio will be available to you again as usual as soon as possible. Thank you for your patience.

2. 3 mars 2026 à 13:47 UTCresolved

   The error has been fixed. The purchase module is now fully available again. Thank you for your understanding.

1. 2 mars 2026 à 12:59 UTCinvestigating

   Currently, deleting/editing payments in a bill/expense is only possible to a limited extent. We are already working on fixing this so that bexio will be available to you again as usual as soon as possible. Thank you for your patience.

2. 2 mars 2026 à 14:11 UTCidentified

   We have identified the cause and are working on a fix. Thank you for your patience.

3. 2 mars 2026 à 15:45 UTCresolved

   The error has been fixed. The purchase module is now fully available again. Thank you for your understanding.

1. 17 février 2026 à 13:06 UTCinvestigating

   The module Purchase is currently impaired or may not be available. Our technicians are already working on a solution with priority.

2. 17 février 2026 à 14:36 UTCresolved

   The error has been fixed: All bills and expenses will now be posted immediately and reliably again. The entire purchase area is now available to you again as usual. We apologize for any inconvenience caused and thank you for your patience.

1. 27 janvier 2026 à 11:02 UTCinvestigating

   We are currently investigating this issue.

2. 27 janvier 2026 à 12:39 UTCresolved

   We were able to resolve the issue. The banking interface is available again as expected. We apologise for any inconvenience caused.

1. 19 janvier 2026 à 07:55 UTCinvestigating

   Due to a disruption with our external telephone provider, our support team is currently only available in writing. Please use our contact form (https://help.bexio.com/s/contact-support?language=en_US) or the expert chat for your inquiry.

2. 19 janvier 2026 à 09:33 UTCresolved

   Issue resolved

1. 18 décembre 2025 à 14:40 UTCidentified

   bexio is currently impaired or may not be available. Our technicians are already working on a solution with priority.

2. 18 décembre 2025 à 15:09 UTCresolved

   bexio is fully operational again. We apologize for the inconvenience.

1. 14 décembre 2025 à 16:04 UTCinvestigating

   The module “Purchase” is currently impaired and may not be available. Our technicians are already working on a solution with priority.

2. 14 décembre 2025 à 16:42 UTCidentified

   We have identified the root cause and are applying mitigation.

3. 14 décembre 2025 à 17:04 UTCresolved

   We were able to resolve the issue. A fix has been implemented and we are monitoring the results.

1. 5 décembre 2025 à 09:01 UTCidentified

   bexio is currently not available because of an issue with an external network provider. Our partner's technicians are already working on a solution.

2. 5 décembre 2025 à 09:17 UTCmonitoring

   bexio is available again. A fix has been implemented and we are monitoring the results.

3. 5 décembre 2025 à 10:20 UTCresolved

   We were able to resolve the issue. The unexpected unavailability of bexio was caused by a problem with our partner Cloudflare.