Historique des pannes de Brivo

1. 24 août 2026 à 22:52 UTCinvestigating

   Nous travaillons actuellement à résoudre les problèmes avec les communications des groupes spéciaux. Les événements et les commandes du panneau ne sont pas nécessairement traités normalement.

2. 24 août 2026 à 23:08 UTCidentified

   Nous travaillons actuellement à résoudre les problèmes avec les communications des groupes spéciaux. Les événements et les commandes du panneau ne sont pas nécessairement traités normalement.

3. 24 août 2026 à 23:10 UTCresolved

   Il s'agit d'une brève interruption qui s'est rétablie depuis. Le service fonctionne normalement.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 24 août 2026 à 15:44 UTCinvestigating

   Nous travaillons actuellement à résoudre les problèmes avec les communications des groupes spéciaux. Les événements et les commandes du panneau ne sont pas nécessairement traités normalement.

2. 24 août 2026 à 16:28 UTCresolved

   Cet incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 22 août 2026 à 13:56 UTCinvestigating

   Nous travaillons actuellement à résoudre les problèmes avec les communications des groupes spéciaux. Les événements et les commandes du panneau ne sont pas nécessairement traités normalement.

2. 22 août 2026 à 16:03 UTCresolved

   Cet incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 16 juillet 2026 à 17:13 UTCresolved

   Les opérations normales ont été restaurées pour l'API Brivo. Récemment, une mise à jour a été faite, ce qui a fait que l'API a retourné 400 erreurs Bad Request pour les requêtes contenant des paramètres de requête supplémentaires non pris en charge. Nous nous sommes retournés pour nous assurer que vos demandes déjà retenues continuent de fonctionner comme prévu. Un incident s'est produit de 3 h 30 à 17 h 20.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 1 juin 2026 à 18:24 UTCinvestigating

   We are currently investigating issues logging into Brivo applications.

2. 1 juin 2026 à 19:00 UTCidentified

   Brivo Login is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible. The issue has been identified and a fix is being implemented.

3. 1 juin 2026 à 19:19 UTCmonitoring

   A fix has been implemented by the service provider, and we are monitoring the results.

4. 1 juin 2026 à 19:41 UTCresolved

   This incident has been resolved.

1. 29 mai 2026 à 15:37 UTCidentified

   Assigning new mobile passes is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

2. 29 mai 2026 à 23:17 UTCresolved

   This incident has been resolved.

1. 21 mai 2026 à 15:10 UTCidentified

   We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.

2. 21 mai 2026 à 15:22 UTCmonitoring

   A fix has been implemented, and we are monitoring the results.

3. 21 mai 2026 à 15:25 UTCresolved

   This incident has been resolved.

1. 14 mai 2026 à 16:38 UTCidentified

   We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.

2. 14 mai 2026 à 16:42 UTCmonitoring

   A fix has been implemented, and we are monitoring the results.

3. 14 mai 2026 à 18:03 UTCresolved

   This incident has been resolved.

1. 13 mai 2026 à 20:54 UTCinvestigating

   We are currently investigating tenant synchronization issues with some Entrata properties.

2. 13 mai 2026 à 21:08 UTCresolved

   This is a configuration issue

1. 1 mai 2026 à 17:28 UTCidentified

   We are currently working to resolve issues with Brivo Smart Home email communications. Customers may experience delays in receiving emails from Brivo Smart Home. This incident does not impact Brivo Access or Eagle Eye video.

2. 1 mai 2026 à 22:40 UTCresolved

   This incident has been resolved.

1. 24 avril 2026 à 00:04 UTCinvestigating

   We are currently investigating issues with our API. Integrations and our Mobile Applications may not be performing normally.

2. 24 avril 2026 à 00:25 UTCresolved

   This incident has been resolved.

1. 17 avril 2026 à 05:35 UTCinvestigating

   We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.

2. 17 avril 2026 à 06:05 UTCidentified

   We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.

3. 17 avril 2026 à 06:09 UTCmonitoring

   We have taken steps to resolve this issue and we are continuing to monitor the results.

4. 17 avril 2026 à 06:11 UTCresolved

   This incident has been resolved.

1. 14 avril 2026 à 17:42 UTCinvestigating

   We are currently investigating reports of increased errors with Brivo Security Suite and other Brivo services.

2. 14 avril 2026 à 18:21 UTCidentified

   The issue has been identified, and we are implementing a fix.

3. 14 avril 2026 à 18:33 UTCmonitoring

   A fix has been implemented, and we are monitoring the results.

4. 14 avril 2026 à 18:37 UTCresolved

   This incident has been resolved.

1. 23 mars 2026 à 13:24 UTCidentified

   We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.

2. 23 mars 2026 à 14:21 UTCmonitoring

   A fix has been implemented, and we are monitoring the results.

3. 23 mars 2026 à 14:47 UTCresolved

   This incident has been resolved

1. 11 mars 2026 à 09:29 UTCinvestigating

   We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.

2. 11 mars 2026 à 09:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 11 mars 2026 à 10:04 UTCmonitoring

   We have taken steps to resolve this issue and we are continuing to monitor the results. Some degradation of performance on Brivo Smart Home may be experienced at this time.

4. 11 mars 2026 à 11:18 UTCresolved

   This incident has been resolved.

1. 9 mars 2026 à 18:09 UTCidentified

   We are aware that some panels are not following Daylight Savings Time. The issue has been identified, and a fix is being implemented.

2. 9 mars 2026 à 21:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results

3. 9 mars 2026 à 23:26 UTCresolved

   This incident has been resolved

1. 5 mars 2026 à 20:27 UTCresolved

   From 11:03AM to 12:57PM, Administrators with custom roles were unable to use Brivo Access.

1. 3 mars 2026 à 19:39 UTCinvestigating

   We are currently experiencing issues with our toll-free numbers. Brivo Customer Care is still available through our interactive chat or by calling 855-500-0027. We apologize for the inconvenience.

2. 3 mars 2026 à 22:22 UTCresolved

   All toll-free numbers have been restored and are once again available to customers and resellers. Thank you for your patience.

1. 18 février 2026 à 12:20 UTCidentified

   We are currently addressing an issue preventing new users from redeeming their Brivo Mobile Pass in the EU region. Other Brivo Mobile Pass functionality, including unlocking doors in the EU region or redeeming new Passes in the US region, is unaffected at this time.

2. 18 février 2026 à 13:46 UTCmonitoring

   We have taken steps to resolve this issue and we are continuing to monitor the results.

3. 18 février 2026 à 14:26 UTCresolved

   This incident has been resolved.

1. 21 janvier 2026 à 07:44 UTCinvestigating

   We are currently working on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.

2. 21 janvier 2026 à 07:45 UTCidentified

   We are currently working on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.

3. 21 janvier 2026 à 09:36 UTCidentified

   We continue to work on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.

4. 21 janvier 2026 à 09:49 UTCinvestigating

   A fix has been implemented and we are monitoring the results.

5. 21 janvier 2026 à 14:06 UTCresolved

   This incident has been resolved.