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    Historique des pannes de Bugsnag

    52 Bugsnag incidents · mai 2023 — official updates, affected components, duration and resolution details.

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    Problèmes avec l'API Traces et Spans

    Début 1 octobre 2026 à 14:34 UTC · 1d 22h

    IssuesIncident mineur
    Composants affectés
    BugSnag OTLP Trace Reporting API
    1. 1 octobre 2026 à 14:34 UTCinvestigating

      Nous rencontrons des problèmes avec l'API Traces et Spans et nous enquêtons sur la question. Il peut y avoir une perte de données dans vos mesures de performance pendant cette période, bien que les SDK Performance de BugSnag réessayeront d'envoyer des données de trace et d'échelle.

    2. 1 octobre 2026 à 20:18 UTCinvestigating

      Nous avons déployé une solution de rechange et le service s'est stabilisé. Nous continuerons à surveiller les performances du système au fur et à mesure que l'enquête se poursuivra.

    3. 2 octobre 2026 à 18:38 UTCmonitoring

      Un correctif permanent a été mis en place et les services sont revenus à l'exploitation habituelle. L'équipe continuera de surveiller le fonctionnement du système de façon uniforme.

    4. 3 octobre 2026 à 13:07 UTCresolved

      Cet incident a été résolu.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Délais de traitement des séances

    Début 20 août 2026 à 17:36 UTC · 2h 21m

    IssuesIncident mineur
    Composants affectés
    BugSnag DashboardBugSnag Sessions API
    1. 20 août 2026 à 17:36 UTCinvestigating

      Notre traitement des séances est actuellement plus lent en raison d'une panne de service dans la région du GCP, et les rapports feront également l'objet d'une latence élevée. Nous continuons à surveiller la situation.

    2. 20 août 2026 à 17:57 UTCmonitoring

      Un correctif a été mis en place et nous suivons les résultats.

    3. 20 août 2026 à 19:57 UTCresolved

      Cet incident a été résolu.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Issues with the BugSnag Error Reporting API

    Début 22 janvier 2026 à 16:54 UTC · 1h 16m

    IssuesIncident mineur
    Composants affectés
    BugSnag Error Reporting API
    1. 22 janvier 2026 à 16:54 UTCinvestigating

      We are currently investigating issues with possible disruption to the BugSnag Error Reporting API.

    2. 22 janvier 2026 à 18:10 UTCresolved

      This incident has been resolved.

    BugSnag Marketing Site Down

    Début 18 novembre 2025 à 14:40 UTC · 3h 3m

    Pending
    1. 18 novembre 2025 à 14:40 UTCidentified

      Due to a reported global Cloudflare outage, the BugSnag marketing site may currently be inaccessible for some users. This will not impact any BugSnag dashboard functionality or BugSnag APIs. Users can still access the BugSnag dashboard by navigating to app.bugsnag.com

    2. 18 novembre 2025 à 17:43 UTCresolved

      This incident has been resolved.

    Issues with BugSnag Dashboard

    Début 11 novembre 2025 à 08:49 UTC · 37m

    IssuesIncident mineur
    Composants affectés
    BugSnag DashboardBugSnag Error Reporting APIBugSnag Sessions API
    1. 11 novembre 2025 à 08:49 UTCinvestigating

      We are currently experiencing some issues with loading errors in the BugSnag dashboard. Users may experience delays when trying to upload and view their errors.

    2. 11 novembre 2025 à 08:55 UTCidentified

      The issue has been identified and a fix has been implemented.

    3. 11 novembre 2025 à 08:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 11 novembre 2025 à 09:26 UTCresolved

      This incident has been resolved.

    Some uploads are failing with a 403 forbidden error message

    Début 10 novembre 2025 à 11:33 UTC · 6m

    OutageIncident majeur
    Composants affectés
    BugSnag Upload API
    1. 10 novembre 2025 à 11:33 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 10 novembre 2025 à 11:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 10 novembre 2025 à 11:39 UTCresolved

      This incident has been resolved.

    Issues with BugSnag Dashboard

    Début 7 novembre 2025 à 02:59 UTC · 6h 34m

    IssuesIncident mineur
    Composants affectés
    BugSnag DashboardBugSnag Error Reporting API
    1. 7 novembre 2025 à 02:59 UTCinvestigating

      We are currently investigating this issue.

    2. 7 novembre 2025 à 03:30 UTCinvestigating

      We are currently experiencing some issues with loading errors in the BugSnag dashboard. Users may experience delays when trying to view their errors.

    3. 7 novembre 2025 à 03:34 UTCinvestigating

      We’re still investigating the root cause.

    4. 7 novembre 2025 à 09:33 UTCresolved

      This incident has been resolved.

    AWS outage impacting SmartBear ID logins and email notifications

    Début 20 octobre 2025 à 10:11 UTC · 48m

    IssuesIncident mineur
    Composants affectés
    BugSnag Dashboard
    1. 20 octobre 2025 à 10:11 UTCmonitoring

      An AWS outage occurred, preventing SmartBear ID logins to the BugSnag dashboard and notification emails from being sent. We are monitoring the situation, but we expect that logins and email notifications will now continue to work as normal. All other functionality remained operational throughout the incident. The AWS incident can be tracked here: https://health.aws.amazon.com/health/status#multipleservices-us-east-1_1760954629

    2. 20 octobre 2025 à 10:59 UTCresolved

      This incident has been resolved.

    Delays in Macho event processing

    Début 29 juin 2025 à 19:15 UTC · 50m

    Pending
    1. 29 juin 2025 à 19:15 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 29 juin 2025 à 20:04 UTCresolved

      This incident has been resolved.

    Macho Event processing delays

    Début 2 avril 2025 à 22:13 UTC · 2h 40m

    IssuesIncident mineur
    Composants affectés
    BugSnag Error Reporting API
    1. 2 avril 2025 à 22:13 UTCinvestigating

      We are currently investigating this issue.

    2. 3 avril 2025 à 00:53 UTCresolved

      This incident has been resolved.

    Event processing delays

    Début 21 février 2025 à 19:57 UTC · 3h 1m

    IssuesIncident mineur
    Composants affectés
    BugSnag Error Reporting API
    1. 21 février 2025 à 19:57 UTCinvestigating

      As of 19:49 UTC, we are currently experiencing issues processing received events so there may be a delay before error reports appear in the BugSnag dashboard. We’re still investigating the root cause.

    2. 21 février 2025 à 20:31 UTCinvestigating

      We are continuing to investigate this issue.

    3. 21 février 2025 à 22:47 UTCmonitoring

      Events are processing, but there may still be some delays. We are continuing to monitor this.

    4. 21 février 2025 à 22:58 UTCresolved

      This incident has been resolved.

    Degraded performance in Error Reporting API

    Début 16 janvier 2025 à 17:15 UTC · 0m

    Pending
    1. 16 janvier 2025 à 18:02 UTCresolved

      Degraded performance between 17:15 and 17:40 UTC which included a backlog in Unity event processing. Customers may experience delays in integration processing (e.g. webhooks) between 17:15 and 18:02 UTC.

    Broken Slack Integration buttons for updating error statuses.

    Début 3 décembre 2024 à 23:12 UTC · 10h 27m

    IssuesIncident mineur
    Composants affectés
    BugSnag Dashboard
    1. 3 décembre 2024 à 23:12 UTCinvestigating

      We are currently investigating issues with broken Slack Integration buttons for updating error statuses.

    2. 4 décembre 2024 à 09:39 UTCresolved

      This incident has been resolved

    Temporary Degraded Performance in BugSnag Error Reporting API

    Début 3 décembre 2024 à 01:55 UTC · 0m

    Pending
    1. 3 décembre 2024 à 12:22 UTCresolved

      The BugSnag Error Reporting API encountered a small period of increased latency, and an elevated rate of 502 responses between 1:55am - 2:00am UTC on Tuesday, 3rd of December. Events that were attempted to be reported during this time may have been lost, but some notifiers will have retried and successfully reported events that initially failed.

    BugSnag service outage

    Début 29 octobre 2024 à 15:00 UTC · 50m

    IssuesIncident mineur
    Composants affectés
    BugSnag DashboardBugSnag Error Reporting API
    1. 29 octobre 2024 à 15:00 UTCinvestigating

      We are currently experiencing an outage. The dashboard may not be accessible and there may be delays to event processing. We are investigating this issue.

    2. 29 octobre 2024 à 15:45 UTCmonitoring

      The dashboard is now accessible and there may be delays to event processing. We are continuing to monitor this.

    3. 29 octobre 2024 à 15:50 UTCresolved

      This incident has been resolved.

    Issues with symbolicating JS and mobile errors

    Début 30 septembre 2024 à 16:03 UTC · 6h 33m

    IssuesIncident mineur
    Composants affectés
    BugSnag Upload API
    1. 30 septembre 2024 à 16:03 UTCmonitoring

      Some mapping files uploaded between 10 and 11 AM UTC may not be available for the symbolication of events. Resolution is underway to make these available and is complete for Proguard, .so mappings, and soon dSYMs. Processing of all affected source maps will take a little longer. Any uploads since 11 AM UTC are not affected.

    2. 30 septembre 2024 à 22:36 UTCresolved

      This incident has been resolved.

    Issues with symbolicating JS errors

    Début 25 septembre 2024 à 22:00 UTC · 0m

    Pending
    1. 30 septembre 2024 à 15:42 UTCresolved

      From 26/09/2024 10:00 AM UTC to 30/09/2024 10:00 AM UTC there was an issue where one of our services failed to correctly fetch and apply source maps from remote storage. This issue resulted in mapping files not being applied to certain frames in some events.

    BugSnag Dashboard Outage

    Début 19 septembre 2024 à 16:19 UTC · 1h 18m

    Pending
    1. 19 septembre 2024 à 16:19 UTCinvestigating

      We are currently experiencing an outage on the BugSnag dashboard, and there may be delays to event processing. We are investigating this.

    2. 19 septembre 2024 à 16:49 UTCmonitoring

      The BugSnag dashboard is now operational. We are continuing to monitor this.

    3. 19 septembre 2024 à 17:37 UTCresolved

      This incident has been resolved.

    Delays in event processing

    Début 7 septembre 2024 à 10:30 UTC · 0m

    Pending
    1. 10 septembre 2024 à 08:44 UTCresolved

      We experienced a brief outage, resulting in our release and hooks endpoints returning 5xx response's for a few minutes.

    Issues with BugSnag Event processing times

    Début 15 août 2024 à 14:14 UTC · 7h 3m

    Pending
    1. 15 août 2024 à 14:14 UTCinvestigating

      We are currently investigating issues with slow event processing times.

    2. 15 août 2024 à 15:47 UTCinvestigating

      Investigating issues on the Dashboard where event information is not loading.

    3. 15 août 2024 à 16:31 UTCidentified

      Event information should now be loading on the Dashboard.

    4. 15 août 2024 à 20:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 15 août 2024 à 21:17 UTCresolved

      This incident has been resolved.