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    Historique des pannes de Cambly

    51 Cambly incidents · octobre 2022 — official updates, affected components, duration and resolution details.

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    Début 28 juillet 2026 à 17:10 UTC · 6h 19m

    IssuesIncident mineur
    Composants affectés
    Lesson Transcripts
    1. 28 juillet 2026 à 17:10 UTCidentified

      La transcription des leçons est retardée en raison de la capacité de calcul accrue de la demande, nous travaillons à résoudre le problème.

    2. 28 juillet 2026 à 23:29 UTCresolved

      Cet incident a été résolu.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Lesson Ending Service Degraded

    Début 19 juin 2026 à 01:46 UTC · 47m

    IssuesIncident mineur
    Composants affectés
    Video ChatCambly Server
    1. 19 juin 2026 à 01:46 UTCinvestigating

      We're currently investigating an issue affecting ending lessons on the platform.

    2. 19 juin 2026 à 02:34 UTCresolved

      This incident has been resolved.

    Intermittent 502 errors

    Début 18 mars 2026 à 22:54 UTC · 18m

    OutageIncident majeur
    Composants affectés
    Cambly Server
    1. 18 mars 2026 à 22:54 UTCinvestigating

      We are experiencing intermittent 502 errors and are actively investigating the issue.

    2. 18 mars 2026 à 23:12 UTCresolved

      This incident has been resolved

    Cambly Outage

    Début 5 décembre 2025 à 09:00 UTC · 0m

    Pending
    1. 5 décembre 2025 à 17:51 UTCresolved

      Cloudflare had an outage from about 08:56 to 09:20 UTC: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q All of cambly.com was unavailable during this time.

    Cambly Application Issues

    Début 20 octobre 2025 à 15:23 UTC · 7h 37m

    IssuesIncident mineur
    Composants affectés
    Cambly Server
    1. 20 octobre 2025 à 15:23 UTCmonitoring

      We are continuing to monitor the ongoing incident with our provider, AWS. Some users may experience issues when using Cambly. AWS is actively working on a fix and our services will be restored once their systems are back online.

    2. 20 octobre 2025 à 15:25 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 20 octobre 2025 à 23:00 UTCresolved

      The incident with our provider, AWS, has been resolved, and their systems are back to normal. All Cambly services have been fully restored.

    Cambly Application Outage

    Début 13 août 2025 à 22:02 UTC · 19m

    OutageIncident critique
    Composants affectés
    LoginCambly Server
    1. 13 août 2025 à 22:02 UTCinvestigating

      We are currently investigating this issue.

    2. 13 août 2025 à 22:21 UTCresolved

      The issue has been identified and a fix has been successfully implemented. Monitoring confirms that systems are functioning as expected.

    Intermittent web page loading timeouts

    Début 6 juin 2025 à 13:18 UTC · 0m

    Pending
    1. 6 juin 2025 à 13:44 UTCresolved

      We experienced intermittent issues with web page loading timeouts. We have taken steps to address the issue and are monitoring for further issues.

    Cambly Login, Signup, and Learn pages not loading.

    Début 10 mai 2025 à 09:21 UTC · 34m

    OutageIncident critique
    Composants affectés
    Login
    1. 10 mai 2025 à 09:21 UTCinvestigating

      We are currently investigating this issue.

    2. 10 mai 2025 à 09:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 10 mai 2025 à 09:55 UTCresolved

      This incident has been resolved.

    Cambly slow to load

    Début 22 janvier 2025 à 21:45 UTC · 0m

    Pending
    1. 22 janvier 2025 à 21:45 UTCresolved

      Cambly experienced slow load times from 21:34 UTC 21:40 UTC.

    Student Website Error on Safari Browser

    Début 10 janvier 2025 à 23:52 UTC · 10m

    Pending
    1. 10 janvier 2025 à 23:52 UTCidentified

      Some students are seeing an error when visiting Cambly on Safari. We are working on a fix.

    2. 11 janvier 2025 à 00:02 UTCresolved

      We've released a fix.

    Cambly website is slow to load

    Début 24 novembre 2024 à 11:02 UTC · 42m

    Pending
    1. 24 novembre 2024 à 11:02 UTCinvestigating

      We are investigating slow load times.

    2. 24 novembre 2024 à 11:44 UTCresolved

      We have restarted the server that was causing slow load times and errors.

    We are investigating slow page load times

    Début 24 novembre 2024 à 10:58 UTC · 0m

    Pending
    1. 24 novembre 2024 à 10:59 UTCresolved

      We are currently investigating this issue.

    Classroom issues

    Début 21 novembre 2024 à 19:09 UTC · 3h 8m

    Pending
    Composants affectés
    Video Chat
    1. 21 novembre 2024 à 19:09 UTCinvestigating

      The classroom is currently having issues, we are currently investigating

    2. 21 novembre 2024 à 19:29 UTCmonitoring

      We have identified and deployed a fix. We will be monitoring.

    3. 21 novembre 2024 à 22:17 UTCresolved

      This incident has been resolved

    Intermittent web page loading timeouts

    Début 8 septembre 2024 à 18:35 UTC · 10h 24m

    IssuesIncident mineur
    Composants affectés
    LoginCambly Server
    1. 8 septembre 2024 à 18:35 UTCinvestigating

      We are experiencing intermittent issues with web page loading timeouts and are investigating the issue.

    2. 8 septembre 2024 à 20:05 UTCmonitoring

      We have taken steps to address the issue and are monitoring for further occurrences.

    3. 8 septembre 2024 à 20:08 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 9 septembre 2024 à 04:58 UTCresolved

      This incident has been resolved.

    Cambly Outage

    Début 5 septembre 2024 à 18:48 UTC · 58m

    OutageIncident critique
    Composants affectés
    Video ChatCambly Server
    1. 5 septembre 2024 à 18:48 UTCinvestigating

      We're investigating user's seeing an "Oops!" message when trying to connect to Cambly.

    2. 5 septembre 2024 à 19:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 5 septembre 2024 à 19:31 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 5 septembre 2024 à 19:45 UTCresolved

      This incident has been resolved.

    Cambly Application Outage

    Début 2 juillet 2024 à 00:30 UTC · 1h 45m

    OutageIncident majeur
    Composants affectés
    LoginCambly Server
    1. 2 juillet 2024 à 01:33 UTCmonitoring

      Cambly's Frontpage was unavailable starting at 5:24pm PT

    2. 2 juillet 2024 à 01:34 UTCmonitoring

      A fix has been implemented. Cambly's Frontpage was unavailable starting at 5:24pm PT until 6:30pm PT.

    3. 2 juillet 2024 à 02:15 UTCresolved

      This incident has been resolved.

    Currently experiencing issues with Tutor Search on Android

    Début 21 mai 2024 à 18:14 UTC · 4h 29m

    IssuesIncident mineur
    Composants affectés
    Cambly Server
    1. 21 mai 2024 à 18:14 UTCinvestigating

      We are currently investigating this issue.

    2. 21 mai 2024 à 20:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 21 mai 2024 à 22:43 UTCresolved

      This incident has been resolved.

    Issue with Web Application

    Début 12 avril 2024 à 20:52 UTC · 2h 3m

    Pending
    1. 12 avril 2024 à 20:52 UTCinvestigating

      There is a fairly significant issue with our web application (website). We have identified the problem and a fix should be live in the next 20 minutes.

    2. 12 avril 2024 à 21:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 avril 2024 à 22:55 UTCresolved

      This incident has been resolved.

    Facebook login down

    Début 19 mars 2024 à 17:41 UTC · 1d 0h

    Pending
    Composants affectés
    Login
    1. 19 mars 2024 à 17:41 UTCinvestigating

      We are currently investigating the issue

    2. 19 mars 2024 à 17:43 UTCinvestigating

      We are investigating an issue with Facebook preventing users from logging in.

    3. 20 mars 2024 à 17:44 UTCresolved

      This incident has been resolved.

    Increased in Server Errors

    Début 19 mars 2024 à 14:15 UTC · 18m

    OutageIncident majeur
    Composants affectés
    Cambly Server
    1. 19 mars 2024 à 14:15 UTCinvestigating

      We're investigating a sudden increase in server errors.

    2. 19 mars 2024 à 14:33 UTCresolved

      There was an issue with one of our database providers. It appears they've resolved their issue though.