Historique des pannes de Canva

1. 31 juillet 2026 à 18:55 UTCinvestigating

   Certains utilisateurs peuvent avoir des problèmes avec Canva. Nos équipes se penchent de toute urgence sur cette question et nous fournirons bientôt une mise à jour.

2. 31 juillet 2026 à 19:02 UTCidentified

   Nous avons identifié un problème touchant les abonnements, la facturation et les paiements à Canva. Nos équipes travaillent à résoudre le problème.

3. 31 juillet 2026 à 19:24 UTCmonitoring

   Un correctif a été mis en place et nous suivons les résultats.

4. 31 juillet 2026 à 19:58 UTCresolved

   Cet incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 13 juillet 2026 à 22:57 UTCinvestigating

   Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 13 juillet 2026 à 23:04 UTCidentified

   The issue has been identified: - Users are shown the wrong status of their subscription

3. 13 juillet 2026 à 23:17 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 12 juillet 2026 à 08:38 UTCidentified

   Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.

2. 12 juillet 2026 à 17:29 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 9 juillet 2026 à 17:55 UTCinvestigating

   Some users may have issues signing up or logging into Canva via Microsoft Oauth. If available, an alternate login may work around the issue.

2. 9 juillet 2026 à 17:58 UTCinvestigating

   We are continuing to investigate this issue.

3. 9 juillet 2026 à 23:23 UTCinvestigating

   We are continuing to investigate this issue and hope to have a fix in place soon.

4. 10 juillet 2026 à 00:13 UTCidentified

   The issue has been identified and a fix is being implemented.

5. 10 juillet 2026 à 00:34 UTCresolved

   This incident has been resolved.

1. 9 juillet 2026 à 12:50 UTCinvestigating

   Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 9 juillet 2026 à 13:51 UTCmonitoring

   Some users may have issues using Canva. Our teams are urgently looking into this. This issue only affects a small percentage of users. We are currently monitoring the issue.

3. 9 juillet 2026 à 14:04 UTCresolved

   This incident has been resolved.

1. 6 juillet 2026 à 07:00 UTCidentified

   Some users may experience issues with formulas in Sheets that are downloaded in PNG/JPG/PDF formats. Downloads in CSV format are not affected. Our teams are working to resolve the issue.

2. 7 juillet 2026 à 01:24 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2 juillet 2026 à 09:10 UTCinvestigating

   Users may experience errors uploading media to their Canva design

2. 2 juillet 2026 à 09:12 UTCinvestigating

   We are continuing to investigate this issue.

3. 2 juillet 2026 à 11:00 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2 juillet 2026 à 00:44 UTCinvestigating

   We are currently investigating this issue.

2. 2 juillet 2026 à 02:21 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2 juillet 2026 à 04:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2 juillet 2026 à 06:44 UTCresolved

   This incident has been resolved.

1. 23 juin 2026 à 23:01 UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 23 juin 2026 à 23:19 UTCidentified

   We have identified the issue. Some customers may encounter a "Page Not Found" error when using Canva. Our team is actively investigating and working on a resolution.

3. 23 juin 2026 à 23:51 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 22 juin 2026 à 04:16 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 22 juin 2026 à 07:28 UTCresolved

   This incident has been resolved.

1. 17 juin 2026 à 02:53 UTCinvestigating

   Some users may have issues creating design on the Canva App on iOS devices. Our teams are urgently looking into this and we will provide an update soon.

2. 17 juin 2026 à 02:54 UTCinvestigating

   We are continuing to investigate this issue.

3. 17 juin 2026 à 03:07 UTCidentified

   Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.

4. 17 juin 2026 à 03:26 UTCmonitoring

   A fix has been implemented and we are currently monitoring

5. 17 juin 2026 à 03:54 UTCresolved

   This incident has been resolved.

1. 15 juin 2026 à 20:20 UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 15 juin 2026 à 20:30 UTCidentified

   Users may experience intermittent issues downloading designs. Our team are urgently working on a fix.

3. 15 juin 2026 à 21:03 UTCresolved

   This incident has been resolved.

1. 15 juin 2026 à 11:34 UTCidentified

   The issue has been identified and our engineers are working to implement a fix.

2. 15 juin 2026 à 12:10 UTCresolved

   This incident has been resolved.

1. 15 juin 2026 à 11:01 UTCidentified

   Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.

2. 15 juin 2026 à 11:22 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 12 juin 2026 à 04:45 UTCidentified

   Users may experience intermittent issues when using Canva. Our engineers have identified the issue and are working on a fix.

2. 12 juin 2026 à 05:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 juin 2026 à 06:25 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 9 juin 2026 à 03:41 UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 9 juin 2026 à 03:45 UTCidentified

   The issue has been identified and our engineers are working to implement a fix.

3. 9 juin 2026 à 04:19 UTCresolved

   This incident has been resolved.

1. 29 mai 2026 à 01:48 UTCinvestigating

   Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.

2. 29 mai 2026 à 01:58 UTCmonitoring

   A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.

3. 29 mai 2026 à 02:12 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 22 mai 2026 à 03:34 UTCinvestigating

   We are currently investigating the issue.

2. 22 mai 2026 à 03:46 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 22 mai 2026 à 04:07 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 22 mai 2026 à 04:41 UTCresolved

   This incident has been resolved.

1. 21 mai 2026 à 04:56 UTCidentified

   Users may experience intermittent issues uploading new images and videos, or using functionality which edits or transforms images and videos. Requests may succeed when re-attempted. We have identified the cause of the issue and are working on a fix.

2. 21 mai 2026 à 05:40 UTCmonitoring

   We have implemented a fix and are monitoring the results. A very small proportion of users may experience issues uploading new images and videos, or using functionality which edits or transforms images and videos. We expect the issue to be fully recovered within ~20 minutes.

3. 21 mai 2026 à 06:28 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 12 mai 2026 à 04:15 UTCinvestigating

   Some users may have issues accessing Canva offline editing. Our teams are urgently looking into this and we will provide an update soon.

2. 12 mai 2026 à 04:42 UTCresolved

   This incident has been resolved.