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    Historique des pannes de Celigo

    14 Celigo incidents · mars 2020 — official updates, affected components, duration and resolution details.

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    integrator.io degraded performance

    Début 20 octobre 2025 à 07:30 UTC · 13h 48m

    OutageIncident majeur
    Composants affectés
    integrator.io
    1. 20 octobre 2025 à 11:29 UTCinvestigating

      We are seeing an increased error rates in our application.

    2. 20 octobre 2025 à 11:31 UTCinvestigating

      There is an ongoing issue with our cloud provider, AWS, in the us-east-1 region, and we are experiencing some performance degradation in our service as a result.

    3. 20 octobre 2025 à 11:33 UTCidentified

      AWS has identified the root cause for the issue and is working on mitigating the same.

    4. 20 octobre 2025 à 11:35 UTCidentified

      AWS has identified the root cause and provided initial mitigations.

    5. 20 octobre 2025 à 11:37 UTCmonitoring

      We are still seeing issues with some of the AWS services and they are still working on it.

    6. 20 octobre 2025 à 12:57 UTCmonitoring

      Most of the services are back to normal and we are still seeing some issues with scaling due to new EC2 intances provisioning issue. AWS is still working on resolving it.

    7. 20 octobre 2025 à 17:52 UTCmonitoring

      We are continuing to monitor as AWS is still working on the AWS EC2 instances provisioning.

    8. 20 octobre 2025 à 21:19 UTCresolved

      Earlier today, AWS experienced increased error rates and latencies across multiple services in the US-EAST-1 region. The issue was traced to AWS’s internal Domain Name System (DNS), which impacted connectivity and caused downstream disruptions for several AWS services and dependent applications. AWS has implemented a fix, and the Celigo platform has recovered. Backlogs have been processed successfully, and we are closely monitoring the situation. We sincerely apologize for any disruption this incident may have caused and appreciate your patience and understanding.

    Partial degradation of API routes (EU)

    Début 2 mai 2025 à 07:00 UTC · 0m

    OutageIncident majeur
    1. 2 mai 2025 à 08:11 UTCresolved

      We are currently investigating this issue.

    Issue with Flow processing

    Début 9 avril 2025 à 13:07 UTC · 2h 0m

    OutageIncident majeur
    Composants affectés
    integrator.io
    1. 9 avril 2025 à 13:07 UTCidentified

      The issue has been identified and the fix is being implemented.

    2. 9 avril 2025 à 14:48 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 avril 2025 à 15:01 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 9 avril 2025 à 15:07 UTCresolved

      This incident has been resolved.

    Flows are in stuck status

    Début 21 novembre 2024 à 21:13 UTC · 5h 47m

    OutageIncident majeur
    Composants affectés
    integrator.io
    1. 21 novembre 2024 à 21:13 UTCinvestigating

      We are currently investigating this issue.

    2. 21 novembre 2024 à 21:14 UTCinvestigating

      We are continuing to investigate this issue.

    3. 21 novembre 2024 à 21:53 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 22 novembre 2024 à 02:35 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 22 novembre 2024 à 02:35 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 22 novembre 2024 à 03:01 UTCresolved

      This incident has been resolved.

    Issue with SSL certificate

    Début 18 mai 2023 à 00:00 UTC · 0m

    OutageIncident majeur
    1. 18 mai 2023 à 00:56 UTCresolved

      Our SSL certificate for the domain integrator.io (in the US region) got expired.

    Issue in accessing integrator.io

    Début 26 janvier 2023 à 20:00 UTC · 0m

    Pending
    1. 27 janvier 2023 à 02:03 UTCresolved

      This incident has been resolved.

    Issue with processing flows in EU region (eu.integrator.io)

    Début 24 février 2022 à 05:48 UTC · 6h 32m

    OutageIncident majeur
    Composants affectés
    eu.integrator.io
    1. 24 février 2022 à 05:48 UTCidentified

      One of services we use Confluent having issues - https://status.confluent.cloud/. We are working closely with them to resolve the issue.

    2. 24 février 2022 à 11:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 février 2022 à 12:21 UTCresolved

      This incident has been resolved.

    Issue with processing flows

    Début 7 décembre 2021 à 17:43 UTC · 6h 37m

    IssuesIncident mineur
    Composants affectés
    integrator.io
    1. 7 décembre 2021 à 17:43 UTCidentified

      The issue has been identified and we are awaiting the fix from our service provider (AWS https://status.aws.amazon.com/)

    2. 7 décembre 2021 à 23:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 décembre 2021 à 00:19 UTCresolved

      This incident has been resolved.

    eu.integrator.io - Intermittently unavailable

    Début 15 septembre 2021 à 16:30 UTC · 54m

    IssuesIncident mineur
    Composants affectés
    eu.integrator.io
    1. 15 septembre 2021 à 16:30 UTCinvestigating

      We are currently investigating this issue.

    2. 15 septembre 2021 à 17:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 septembre 2021 à 17:24 UTCresolved

      This incident has been resolved.

    integrator.io - Intermittently unavailable

    Début 22 juillet 2021 à 16:30 UTC · 35m

    OutageIncident majeur
    Composants affectés
    integrator.io
    1. 22 juillet 2021 à 16:30 UTCinvestigating

      We are currently investigating this issue. We will provide another update shortly.

    2. 22 juillet 2021 à 16:59 UTCmonitoring

      This was due to a DNS issue which is resolved now. Things are back to normal and we are monitoring it.

    3. 22 juillet 2021 à 17:06 UTCresolved

      This incident has been resolved.

    Degraded performance processing flows due to Confluent connectivity issues

    Début 20 octobre 2020 à 14:07 UTC · 6h 17m

    OutageIncident critique
    Composants affectés
    eu.integrator.io
    1. 20 octobre 2020 à 14:07 UTCinvestigating

      We are currently investigating this issue.

    2. 20 octobre 2020 à 20:09 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 octobre 2020 à 20:24 UTCresolved

      This incident has been resolved.

    Issue with processing flows.

    Début 28 juillet 2020 à 09:33 UTC · 2h 32m

    OutageIncident majeur
    Composants affectés
    integrator.io
    1. 28 juillet 2020 à 09:33 UTCidentified

      The issue has been identified and we are awaiting the fix from our DNS resolver (AWS Route53)

    2. 28 juillet 2020 à 12:05 UTCresolved

      This incident has been resolved.

    Degraded performance processing flows due to Amazon SQS outage in us-east-1

    Début 17 avril 2020 à 11:28 UTC · 54m

    IssuesIncident mineur
    Composants affectés
    integrator.io
    1. 17 avril 2020 à 11:28 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 17 avril 2020 à 12:21 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 17 avril 2020 à 12:22 UTCresolved

      This incident has been resolved.

    Degraded performance processing flows

    Début 17 mars 2020 à 17:42 UTC · 1h 7m

    IssuesIncident mineur
    Composants affectés
    integrator.io
    1. 17 mars 2020 à 17:42 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 17 mars 2020 à 18:46 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 17 mars 2020 à 18:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 mars 2020 à 18:49 UTCresolved

      This incident has been resolved.