37 Celonis incidents · juin 2026 — official updates, affected components, duration and resolution details.
L'entretien est maintenant terminé. Merci de votre patience.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Bonne nouvelle - cette question a été résolue et tout devrait fonctionner normalement maintenant. Nous continuons à surveiller de près pour nous assurer que tout reste stable. Merci beaucoup pour votre patience.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Nous avons maintenant résolu l'incident - les services sont à nouveau disponibles. Nous continuons de surveiller l'environnement. Nous nous excusons pour le désagrément.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Bonne nouvelle - cette question a été résolue et tout devrait fonctionner normalement maintenant. Nous continuons à surveiller de près pour nous assurer que tout reste stable. Merci beaucoup pour votre patience.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
L'entretien est maintenant terminé. Merci de votre patience.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
L'entretien est maintenant terminé. Merci de votre patience.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
L'entretien est maintenant terminé. Merci de votre patience.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
** Aperçu** Pour garantir que la plateforme Celonis reste alignée sur les dernières normes mondiales de performance et de sécurité, nous effectuons une fenêtre de maintenance prioritaire sur notre infrastructure cloud sous-jacente. Alors que nous nous efforçons de fournir un avis plus avancé pour les événements prévus, cette mise à jour précise suit un calendrier ** accéléré** ** en coordination avec nos partenaires de l'infrastructure**. Cela garantit que des améliorations critiques de stabilité sont appliquées à votre environnement le plus rapidement possible pour maintenir une résilience opérationnelle maximale. **Impact et mesures à prendre** Veuillez noter que même si les services devraient rester stables, il y a une légère possibilité d'interruptions brèves et intermittentes pendant la fenêtre d'entretien prévue de 07h00 à 08h00 UTC. Aucune action n'est requise de votre part. **Pour en savoir plus** Si vous avez des questions ou avez besoin d'aide, veuillez communiquer avec notre équipe de soutien. Nous apprécions votre agilité et votre coopération.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Nous avons maintenant résolu le problème et notre performance de la plateforme est stable. Pour les utilisateurs touchés, nous avons besoin d'effectuer une mise à jour de page. Nous nous excusons pour le désagrément causé et nous vous remercions de votre patience.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Bonne nouvelle - cette question a été résolue et tout devrait fonctionner normalement maintenant. Nous continuons à surveiller de près pour nous assurer que tout reste stable. Merci beaucoup pour votre patience.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
**Overview** To ensure the Celonis platform remains aligned with the latest global performance and security standards, we are conducting a priority maintenance window on our underlying cloud infrastructure. While we strive to provide more advanced notice for scheduled events, this specific update follows an **accelerated timeline** **in coordination with our infrastructure partners**. This ensures that critical stability enhancements are applied to your environment as swiftly as possible to maintain peak operational resilience. **Impact & action required** Please note that while services are expected to remain stable, there is a slight possibility of brief, intermittent interruptions during the maintenance window scheduled for 07:00 to 08:00 UTC. No action is required on your part. **Further information** If you have questions or require assistance, please [contact our Support Team.](https://support.celonis.com/s/?language=en_US) We appreciate your agility and cooperation.
**Overview** To ensure the Celonis platform remains aligned with the latest global performance and security standards, we are conducting a priority maintenance window on our underlying cloud infrastructure. While we strive to provide more advanced notice for scheduled events, this specific update follows an **accelerated timeline** **in coordination with our infrastructure partners**. This ensures that critical stability enhancements are applied to your environment as swiftly as possible to maintain peak operational resilience. **Impact & action required** Please note that while services are expected to remain stable, there is a slight possibility of brief, intermittent interruptions during the maintenance window scheduled for 01:00 to 02:00 UTC. No action is required on your part. **Further information** If you have questions or require assistance, please [contact our Support Team.](https://support.celonis.com/s/?language=en_US) We appreciate your agility and cooperation.
**Overview** To ensure the Celonis Platform continues to meet the latest global performance and security standards, we need to conduct a database version upgrade. While we strive to minimize service disruptions, the nature of this work requires a short service outage. **Impact and action required** There will be a brief service disruption of up to 30 minutes between 07:00 and 08:00 UTC\*. During this window, the entire Celonis platform will temporarily be unavailable. Please plan ahead for this downtime. No further action is required. All systems will resume automatically once the upgrade is finished.. **Further information** If you have questions or require assistance, please [contact our Support Team](https://support.celonis.com/s/?language=en_US). Thanks for your agility and cooperation. *\*UTC stands for Coordinated Universal Time. Like many other global companies, Celonis uses this time zone to help communicate clearly to users in multiple time zones. Please note that this does not change depending on Daylight Saving Time (summer time).*
**Overview** To ensure the Celonis Platform continues to meet the latest global performance and security standards, we need to conduct a database version upgrade. While we strive to minimize service disruptions, the nature of this work requires a short service outage. **Impact and action required** There will be a brief service disruption of up to 30 minutes between 13:00 and 14:00 UTC\*. During this window, the entire Celonis platform will temporarily be unavailable. Please plan ahead for this downtime. No further action is required. All systems will resume automatically once the upgrade is finished.. **Further information** If you have questions or require assistance, please [contact our Support Team](https://support.celonis.com/s/?language=en_US). Thanks for your agility and cooperation. *\*UTC stands for Coordinated Universal Time. Like many other global companies, Celonis uses this time zone to help communicate clearly to users in multiple time zones. Please note that this does not change depending on Daylight Saving Time (summer time).*
**Overview** To ensure the Celonis Platform continues to meet the latest global performance and security standards, we need to conduct a database version upgrade. While we strive to minimize service disruptions, the nature of this work requires a short service outage. **Impact and action required** There will be a brief service disruption of up to 30 minutes between 13:00 and 14:00 UTC\*. During this window, the entire Celonis platform will temporarily be unavailable. Please plan ahead for this downtime. No further action is required. All systems will resume automatically once the upgrade is finished.. **Further information** If you have questions or require assistance, please [contact our Support Team](https://support.celonis.com/s/?language=en_US). Thanks for your agility and cooperation. *\*UTC stands for Coordinated Universal Time. Like many other global companies, Celonis uses this time zone to help communicate clearly to users in multiple time zones. Please note that this does not change depending on Daylight Saving Time (summer time).*
**Overview** As part of our commitment to deliver a secure and reliable platform experience, we will be conducting planned infrastructure changes to improve the stability and scalability of our networking platform. We want to inform you about upcoming changes to the [Celonis IPs as destination](https://docs.celonis.com/en/allowlisting-celonis-ip-addresses.html#UUID-7e54c6e0-a89e-0795-b426-98dae80ac482_section-idm46394330682240341344592011) used within the **uk-1** realm. These IPs are used as the **destination IP addresses** for customers connecting to Celonis services, including Celonis Uplink Extractors and sending data via the Data Push API. If you have configured firewall or network allowlists using the current destination IPs provided by Celonis, you will need to take the actions described below. This change will take effect on **July 28, 2026**. **Impact & Action Required** If you have **not** configured firewall or network allowlists for the [Celonis IPs as destination](https://docs.celonis.com/en/allowlisting-celonis-ip-addresses.html#UUID-7e54c6e0-a89e-0795-b426-98dae80ac482_section-idm46394330682240341344592011), **no action is required**. However, if your organization has allowlisted the current [Celonis IPs as destination](https://docs.celonis.com/en/allowlisting-celonis-ip-addresses.html#UUID-7e54c6e0-a89e-0795-b426-98dae80ac482_section-idm46394330682240341344592011), your Network Security team must update the allowlists before **July 28, 2026** to avoid connectivity issues. The new destination IP range for the uk-1 realm is: **144.208.122.0/23** To ensure a smooth transition: Add the new IP range (**144.208.122.0/23**) to every IP allowlists while retaining the old IP(s) (162.159.140.65,172.66.0.65,172.65.64.56,172.65.64.57) for the uk-1 realm before the transition date (July 28th 2026). If the new IP range is not allowlisted before the transition date, connections from Celonis Uplink Extractors or requests sent through the Data Push API may be blocked, resulting in connectivity issues. During the transition, the Celonis platform will remain fully available, and no additional action is required from your users. If you have any questions or require assistance identifying whether these IPs are currently allowlisted in your environment, please contact our Support team. Thank you for your cooperation and understanding as we continue to improve the reliability and security of the Celonis platform. _UTC (Coordinated Universal Time) is used by Celonis to communicate maintenance windows consistently across all regions. Please note that UTC does not change for Daylight Saving Time (summer time)._
We've now resolved the incident. We apologise for the inconvenience and thank you for your patience.
Services have been restored at 06:08 ET after corrective actions. We apologise for the inconvenience.
The maintenance is now complete. Thanks for your patience.
The maintenance is now complete. Thanks for your patience.