Historique des pannes de Clickbank

1. 29 juillet 2026 à 21:16 UTCinvestigating

   ClickBank connaît actuellement une panne majeure affectant l'accès à plusieurs services, y compris le bon de commande. Notre équipe d'ingénieurs étudie activement la question afin de déterminer la cause fondamentale et de rétablir le service normal le plus rapidement possible. Nous fournirons une autre mise à jour aussi rapidement que possible.

2. 29 juillet 2026 à 21:39 UTCinvestigating

   Nous avons identifié la source du problème et nous mettons en oeuvre des mesures d'atténuation pour réduire l'impact des clients et accélérer la récupération du service. Merci de votre patience. Plus d'infos à venir.

3. 29 juillet 2026 à 21:45 UTCinvestigating

   Le problème a été résolu et tous les services reviennent à la normale.

4. 29 juillet 2026 à 21:50 UTCresolved

   Le service a été entièrement restauré. Les commandes sont traitées comme prévu et des services supplémentaires sont de retour en ligne. Nous continuerons de surveiller le rendement afin de confirmer la stabilité continue et d'éviter les récidives. Merci de votre patience et de votre compréhension.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 16 juin 2026 à 22:19 UTCresolved

   ClickBank experienced an issue affecting JV contracts from approximately 8 AM PT, June 15, to 12:15 PM PT, June 16. During the event duration, joint venture contracts did not process properly, and the associated JV payouts were not distributed. The root cause has been identified and resolved. JV contracts are functioning as expected. Our team is currently reviewing the impacted transactions and working to make all necessary payout corrections within each impacted nickname account. We will provide follow-up details via email to all impacted accounts. Thank you for your patience and understanding.

1. 11 juin 2026 à 21:28 UTCidentified

   We are currently troubleshooting instances of increased latency on some HopLinks, leading to reduced performance and slower load times. Our engineering team is working quickly to identify the root cause and restore normal performance. We apologize for the inconvenience and will provide another update as soon as more information is available.

2. 11 juin 2026 à 22:16 UTCidentified

   The issue affecting link load times has been resolved. Full HopLink performance and load speeds have been restored. Please be aware that some account analytics data may be temporarily delayed. We appreciate your patience and support. Thank you.

3. 11 juin 2026 à 22:16 UTCresolved

   This incident has been resolved.

1. 16 février 2026 à 19:26 UTCidentified

   We are currently experiencing a delay updating offer data within the ClickBank Marketplace. Please be advised that offer statistics may be slightly out of date and recent new offer listings may not be visible. Our team is working diligently on this issue and we will post an update here as soon as possible.

2. 16 février 2026 à 22:35 UTCresolved

   This issue has been resolved and the marketplace is up to date. We appreciate your patience with this matter.

1. 10 février 2026 à 17:38 UTCidentified

   We are experiencing an order form outage and the team is currently working to correct this quickly.

2. 10 février 2026 à 17:53 UTCresolved

   The order form issues have been resolved. We are doing an RCA to put additional safeguards in place to prevent additional outages.

1. 17 janvier 2026 à 16:04 UTCidentified

   All orders and attribution are still happening correctly, the events are just not sending externally fast enough, even though we are capturing them. The team is working on the issue and expect it to be resolved soon. Another update will be posted in 1 hour or sooner if resolution is completed.

2. 17 janvier 2026 à 17:04 UTCresolved

   The postback pixel events are caught up and new events are flowing normally. We will continue to monitor for new issues.

1. 18 décembre 2025 à 22:07 UTCresolved

   Around 1:28 am MST our postback pixel stopped sending events externally. All orders and attribution were still happening correctly, the events were just not sending externally even though we were capturing them. Once the team became aware, the issue was fixed and all historical events were fully sent by 12:45 pm MST. We are doing a full RCA on this and putting additional monitoring and alerting in place so we can respond much quicker if this ever happens again.

1. 18 novembre 2025 à 15:12 UTCmonitoring

   ClickBank is seeing lower than normal order volume. This is related to the significant ongoing CloudFlare outage. While ClickBank does not use CloudFlare, some of our upstream service providers do rely on CloudFlare. We are working with them to resolve these issues and will continue to provide updates.

2. 18 novembre 2025 à 15:20 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 18 novembre 2025 à 16:50 UTCresolved

   Resolved: Cloudflare reports continued recovery and service improvements. ClickBank order volume is improving to full and expected levels. We will continue to monitor the situation closely. For further information, please refer to Cloudflare’s status update page.

1. 16 octobre 2025 à 16:29 UTCinvestigating

   PayPal is currently experiencing an issue with processing payments. We are rapidly investigating scope and will provide additional details as soon as possible. We will send an update within 30 minutes.

2. 16 octobre 2025 à 17:52 UTCresolved

   PayPal has notified ClickBank that its payment processing issues have been resolved.

1. 29 septembre 2025 à 22:40 UTCinvestigating

   We are currently having issues with order forms and are working to remediate the issue as soon as we can.

2. 29 septembre 2025 à 22:56 UTCresolved

   We are currently working with Amazon Web Services as this appears to be an issue where no order forms were down, the orders were delayed being persisted. This was due to an issue within Amazon Web Services that they have resolved. However, we are working with them for more information to understand their root cause.

1. 28 septembre 2025 à 17:24 UTCmonitoring

   ClickBank has been experiencing intermittent issues with its postback service. While the underlying issue has been resolved, there is a backlog that the system is currently working through. We expect the backlog to be completed within three to four hours. Another notification will be sent when this issue is resolved.

2. 28 septembre 2025 à 19:55 UTCresolved

   The backlog of postbacks has been completed and the system is functioning as usual. Please reach out to us with any questions or concerns.

1. 1 septembre 2025 à 17:56 UTCinvestigating

   We are currently experiencing instability with Hops and Order form, leading to some slow loading times and errors. We are investigating the issues and will have an update shortly.

2. 1 septembre 2025 à 18:41 UTCresolved

   We have figured out the root cause and put solutions in place to resolve this. Thank you for your patience.

1. 4 juillet 2025 à 18:32 UTCinvestigating

   12:31 PM Mountain Standard Time: ClickBank is currently experiencing another substantial DDOS attack. We are working with the AWS team to mitigate the attack. There is a potential that some order forms will be intermittently impacted. We will send an additional update within an hour.

2. 4 juillet 2025 à 18:53 UTCmonitoring

   12:53 PM Mountain Standard Time: Our engineering team currently has the attack mitigated and will continue to monitor. The order form is back to fully operational. Thank you for your patience.

3. 4 juillet 2025 à 19:14 UTCresolved

   1:14 PM MST: Our team has resolved the attack and will continue to monitor the situation closely. Thank you for your patience and support during this incident. We will follow-up with any further details and developments, if relevant.

1. 4 juillet 2025 à 07:51 UTCinvestigating

   1:50 AM Mountain Standard Time: ClickBank is currently experiencing another substantial DDOS attack. We are working with the AWS team to mitigate the attack. There is a potential that some order forms will be intermittently impacted. We will send an additional update within an hour.

2. 4 juillet 2025 à 07:51 UTCinvestigating

   We are continuing to investigate this issue.

3. 4 juillet 2025 à 08:04 UTCmonitoring

   2:02 AM Mountain Standard Time: Mitigation efforts continue. Our engineering team currently has the attack mitigated and will continue to monitor. The order form is back to fully operational. Thank you for your patience.

4. 4 juillet 2025 à 08:30 UTCresolved

   2:30 AM MT: The attack has stopped and will continue to co-monitor the situation closely. Thank you for your patience and support during this incident. We will follow-up with any further details and developments, if relevant.

1. 27 juin 2025 à 21:54 UTCidentified

   We are currently experiencing a major DDOS event. We are working on mitigating the event with AWS.

2. 27 juin 2025 à 22:30 UTCidentified

   Mitigation efforts continue. Our engineering team continues to implement additional strategies to address and resolve the attack. Thank you for your patience as we actively work to defend and restore full service.

3. 27 juin 2025 à 23:00 UTCmonitoring

   Mitigation efforts continue. Our engineering team is making significant progress against the attack and order form performance is stabilizing. Although the attack is ongoing, we are monitoring the issue closely and adjusting defenses as needed. Thank you for your patience.

4. 28 juin 2025 à 01:02 UTCresolved

   6:51PM MST: Our team has resolved the attack and will continue to co-monitor the situation closely. Thank you for your patience and support during this incident. We will follow-up with any further details and developments, if relevant.

1. 25 juin 2025 à 18:19 UTCinvestigating

   We are currently experiencing issues with our order form. We are actively investigating and will have an update as soon as possible.

2. 25 juin 2025 à 18:23 UTCresolved

   Temporary order form issues resolved. All systems and services are online, operational, and functioning as expected. Thank you.

1. 23 juin 2025 à 16:40 UTCinvestigating

   10:34AM Mountain Time: ClickBank is currently experiencing another substantial DDOS attack. We are working with the AWS team to mitigate the attack. There is a potential that some order forms will be intermittently impacted. We will send an additional update within an hour.

2. 23 juin 2025 à 17:24 UTCinvestigating

   11:23 AM Mountain Time: Mitigation efforts continue. Our engineering team continues to implement additional strategies to address and resolve the attack. Thank you for your patience as we actively work to defend and restore full service.

3. 23 juin 2025 à 17:49 UTCresolved

   Resolved: We have successfully mitigated the DDoS attack. All systems are online and operational. Order form performance has been fully restored. Thank you for your patience and support, especially during third-party attacks of this nature, which we defend against continually and aim to resolve as rapidly as possible.

1. 19 juin 2025 à 21:45 UTCidentified

   An upstream provider has alerted us that a network traffic degradation has been detected. We are experiencing intermittent issues with credit card acceptance. We will send updates as soon as we know more.

2. 19 juin 2025 à 22:24 UTCidentified

   Update: Our team continues to work closely with our merchant processing partner to resolve the credit card processing issue. We are making progress and seeing improvements. Thank you.

3. 19 juin 2025 à 22:45 UTCmonitoring

   Our upstream service provider has identified the issue affecting their network infrastructure. They have taken steps to analyze and reroute traffic while working on full resolution and recovery. We will provide additional updates as we learn more.

4. 19 juin 2025 à 23:39 UTCmonitoring

   Our upstream service provider continues to work diligently on the issue impacting their network, which they have confirmed as an ongoing external attack. We continue to assess and assist. Despite the intermittent CC processing issues, we continue to see healthy order performance. We will continue to update you as more information becomes available.

5. 20 juin 2025 à 00:11 UTCresolved

   Resolved: Our upstream merchant service provider has resolved the network degradation issue. They are actively monitoring the situation to ensure ongoing stability. All systems and services are operational on our end. Credit card orders are processing as expected. As always, we will work closely with the provider on further root cause analysis and future prevention, as appropriate. Thank you.

1. 16 juin 2025 à 21:18 UTCidentified

   We are currently experiencing a delay updating offer data within the ClickBank Marketplace. Please be advised that offer statistics may be slightly out of date and recent new offer listings may not be visible. Our team is working diligently on this issue and we will post an update here as soon as possible.

2. 18 juin 2025 à 00:56 UTCresolved

   The marketplace is now updated and the issue has been resolved.

1. 14 juin 2025 à 15:37 UTCinvestigating

   09:25AM Mountain Time: ClickBank is currently experiencing a substantial DDOS attack. We are rapidly mitigating the attack and will provide additional details as soon as possible. There is a potential that some order forms will be intermittently impacted. We will send an additional update within an hour.

2. 14 juin 2025 à 16:30 UTCinvestigating

   10:28AM Mountain Time: While the DDOS attack is still ongoing, ClickBank has successfully scaled a significant amount of hardware and is blocking the overwhelming majority of the attack. We will continue to update you on our progress.

3. 14 juin 2025 à 17:31 UTCresolved

   11:30 AM Mountain Time: Working alongside AWS, we have resolved the attack and will continue to co-monitor the situation closely. Thank you for your patience and support during this incident. We will follow-up with any further details and developments, if relevant.