Historique des pannes de Clickfunnels

We are investigating email sending issues with SendGrid. It is currently impacting password resets, 2FA Emails, and other transactional emails.

We are continuing to investigate the issue with SendGrid.

We continue to work with SendGrid to resolve the issue.

We have identified the issue and are working to restore service with SendGrid.

We are continuing to monitor the situation to ensure smooth functionality. However system email delivery (like password reset or .csv downloads) has been fully restored and messages are now starting to send as expected. You may still notice a delay as systems fully catch up. As always, we recommend checking your spam or junk folder just in case, and marking any messages as "not spam" to ensure future delivery.

Systems have remained stable and everything is operating as normal.

Please be advised: A major AWS outage is currently impacting large parts of the internet, including ClickFunnels. This is an external issue affecting many services, and we’re monitoring it closely while we wait for AWS to restore full functionality. You may experience delays receiving magic-link login emails and potential disruptions in other areas. If you need assistance logging in, please email [email protected] and we will do our best to support you.

This incident has been resolved.

We are currently investigating an issue with pageview stats.

The issue has been identified. Pageviews stats are delayed.

We continue to monitor the issue while pageviews are delayed.

Data were processed

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are experiencing a issue processing orders. We have identified the cause and are working to address it.

The issue has been resolved. We are continuing to monitor the system to ensure things remain stable.

The issue has been fully resolved, we will continue to monitor and review the incident to ensure the root cause is addressed.

We are investigating an issue causing app.clickfunnels.com to return `Unable to establish connection errors`.

These pages continue to be operational. Account Settings app.clickfunnels.com/account/details/show Contacts app.clickfunnels.com/contact_profiles

We have identified the underlying issue and are working a solution.

We are continuing to work on the fix.

We have implemented a workaround to get pages up. While we reestablish the connection to services, stats are currently 0. No data has been lost.

We are continuing to work on reestablishing the connection to backend services. Stats are currently showing 0. No data has been lost.

We are still working on reestablish the connection to services, stats are currently 0. No data has been lost.

We have reestablished our connection to the backend service. Stats are updating and will be delayed for a couple of hours.

Stats are up to date and systems are working normally.

We are currently experiencing issues with our image processing system. As a result, some users may encounter delays or interruptions when processing images. Our team is actively investigating the root cause of the issue and working to resolve it as quickly as possible.

We are currently experiencing issues specifically related to the upload image processing system. As a result, some users may encounter delays or interruptions when uploading and processing images. Our team has identified the affected area and is actively working to resolve the issue. Impact: Users may experience longer than usual processing times when uploading images. Some image upload tasks may fail to complete successfully.

We are pleased to inform you that the issue affecting the upload image processing system has been resolved. Our team has implemented the necessary fixes, and the system is now functioning normally. Impact: Users should no longer experience delays or interruptions when uploading and processing images. All image upload tasks should complete successfully. Actions Taken: Our engineering team identified and corrected the problem within the upload image processing module. We are monitoring the system to ensure that it is stable and performing as expected.

We are pleased to inform you that the issue affecting the upload image processing system has been resolved. Our team has implemented the necessary fixes, and the system is now functioning normally. The issue was resolved, and the upload image processing system has been operating normally since. We will continue to monitor the system closely to ensure continued stability and performance. If you encounter any further issues, please do not hesitate to contact our support team. We apologize for any inconvenience this may have caused and appreciate your patience and understanding while we worked to resolve this issue. Thank you for your understanding and support.

We are currently investigating a load issue.

A fix has been implemented and we are monitoring the results.

We mitigated a DDOS attack.

We are currently investigating this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

🛑 Status Update: March 13, 2024 🛑 We are currently experiencing a DDoS (Distributed Denial of Service) attack on our systems. This malicious activity is causing disruptions to our online services. Our team is actively working to mitigate the attack and restore normal operations as quickly as possible.

Services are returning to normal. We've updated our WAF rules and are currently blocking traffic from high risk areas.

We are continuing to monitor for any further issues.

Although still under DDoS Attack, Our measures to mitigate the attack have been successful. We continue to monitor this attack, and react to changing threat vectors.

An upstream service provider is currently having issues. This is a reopening of a previous incident. Domains and Page Caches are impacted.

Investigating - An upstream service provider is currently having issues. This is a reopening of a previous incident. Domains and Page Caches are impacted.

The incident with our upstream provider is still ongoing.

This incident has been resolved.

An upstream service provider is currently experiencing issues. This may cause a degraded performance in registering domains.

The issue that our upstream service provider is experiencing is currently worsening as they troubleshoot it. "Clearing caches" is currently an issue. The symptoms you will see with this is funnel previews will not reflect latest changes.

Our Upstream service provider is still experiencing issues, however their status is recovering. We continue to monitor.

This incident has been resolved.

We are currently experiencing degraded performance due to an upstream service provider having tehcnical difficulties. You may have difficulty logging in and uploading images and static assets.

We are monitoring the incident with our upstream provider.

We are continuing to monitor for any further issues.

This incident has been resolved.

We are conducting a test of how we respond to issues on our platform. Please don't worry everything is fine we are just testing to improve our ability to respond should something happen.

This is the next step we would typically tke

This portion of the test is over

We are currently investigating this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Service Disruption We are currently experiencing a service disruption. Our Platform Team is working to identify the root cause and implement a solution. Application users and their customers may be affected. We will send an additional update in 20 minutes.

We've identified the issue implemented a fix, and are monitoring the situation.

This incident has been resolved.

We ran into an issue during a recent upgrade. We are working to resolve this issue.

We've Rolled our solution forward. The update is complete, and systems are coming back online. We are monitoring the situation.

This incident has been resolved.

We are currently seeing issues with one of our upstream service providers. This may result in an elevated errors when accessing the ClickFunnels application.

We are experiencing a domain outage and are currently working to resolve it with our domain provider. We do not have an ETA at this time, but are working on a resolution to be back up and running ASAP

We are experiencing a domain outage and are currently working to resolve it with our domain provider. We do not have an ETA at this time, but are working on a resolution to be back up and running ASAP.

The issue has been resolved. We are continuing to monitor the situation to ensure things remain stable.

This incident has been resolved.

We are currently investigating an issue which is causing the application and user pages not to load.

We have identified the cause & and are working on ensuring things come back up smoothly

We have implemented a fix, things seem to be working smoothly again. Some users may see slightly degraded performance in the app for a few more minutes. We are continuing to monitor the situation.

All metrics are looking normal. Though we will continue to closely monitor the situation.

We're experiencing an elevated level of API errors and are currently looking into the issue.

We identified a possible root cause and our engineers are working on a solution for this problem.

Fix was applied, we are monitoring right now, but everything looks ok at the moment

This incident has been resolved