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    Historique des pannes de Codetree

    27 Codetree incidents · octobre 2015 — official updates, affected components, duration and resolution details.

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    Web service outage

    Début 27 juin 2023 à 07:45 UTC · 14h 7m

    OutageIncident critique
    1. 27 juin 2023 à 07:45 UTCinvestigating

      Web service became unstable and no longer accessible

    2. 27 juin 2023 à 07:46 UTCidentified

      The issue has been identified and currently being fixed

    3. 27 juin 2023 à 21:52 UTCresolved

      AWS Fargate changed the way containers share volumes within a task. This change in behavior caused a deployment failure along with failures on rollback. The solution required redesigning the container infrastructure to not require shared volumes

    Search / Indexing degraded

    Début 23 juin 2021 à 05:00 UTC · 14h 45m

    IssuesIncident mineur
    Composants affectés
    Web App
    1. 23 juin 2021 à 19:18 UTCidentified

      Search and Indexing services are degraded and we are working to fix this issue. When data is saved / updated, you may receive an error, but in most cases, all data is persisted (but not indexed).

    2. 23 juin 2021 à 19:28 UTCmonitoring

      A fix has been promoted and looking to see if performance improves

    3. 24 juin 2021 à 14:38 UTCresolved

      resolved

    Slow Performance and Rendering failutes

    Début 28 septembre 2020 à 17:42 UTC · 4h 34m

    IssuesIncident mineur
    Composants affectés
    Web App
    1. 28 septembre 2020 à 17:42 UTCinvestigating

      We are currently investigating slow performance with Codetree site.

    2. 28 septembre 2020 à 22:16 UTCresolved

      This incident has been resolved.

    Burndown Activities unavailable

    Début 17 juin 2020 à 11:36 UTC · 1h 48m

    IssuesIncident mineur
    Composants affectés
    Web App
    1. 17 juin 2020 à 11:36 UTCidentified

      The issue with burndown activities data has been identified and is being resolved

    2. 17 juin 2020 à 13:24 UTCresolved

      this incident is resolved and ongoing monitoring is in place

    Degraded Experience

    Début 2 juin 2020 à 15:04 UTC · 4h 10m

    OutageIncident majeur
    Composants affectés
    Web App
    1. 2 juin 2020 à 15:04 UTCinvestigating

      We are currently investigating a degradation of performance and partial outage today.

    2. 2 juin 2020 à 19:14 UTCresolved

      This incident has been resolved; We'll continue to monitor to ensure all clients are back to normal

    Github authentication is degraded

    Début 25 novembre 2019 à 03:04 UTC · 1h 57m

    IssuesIncident mineur
    1. 25 novembre 2019 à 03:04 UTCidentified

      Github authentication and API services are degraded due to Github itself currently experiencing issues

    2. 25 novembre 2019 à 03:49 UTCmonitoring

      continuing to monitor Github for a resolution to their performance issues: https://www.githubstatus.com/incidents/4sh7f76nh5gq

    3. 25 novembre 2019 à 06:28 UTCresolved

      Github resolved their outage as of 5:01 UTC

    Rendering some issues is failing

    Début 11 novembre 2019 à 18:00 UTC · 9h 53m

    OutageIncident majeur
    Composants affectés
    Web App
    1. 12 novembre 2019 à 03:19 UTCidentified

      Some community members are having difficulty opening some issues due to a rendering error

    2. 12 novembre 2019 à 03:21 UTCidentified

      We have identified the problem with a recent release and are working on a fix.. We hope to have something within the next hour or so

    3. 12 novembre 2019 à 03:49 UTCmonitoring

      A fix has been implemented and we are monitoring results

    4. 12 novembre 2019 à 03:53 UTCresolved

      This incident has been resolved.

    Intermittent Performance Issues

    Début 24 septembre 2019 à 09:30 UTC · 6h 15m

    IssuesIncident mineur
    Composants affectés
    Web App
    1. 24 septembre 2019 à 13:10 UTCidentified

      We are currently experiencing issues with our caching and client side notifications, overall degrading the experience. We have identified a couple of the issues and working to get fixes in place as soon as possible

    2. 24 septembre 2019 à 13:10 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 30 septembre 2019 à 15:38 UTCresolved

      This incident has been resolved.

    Rebuilding Search Indices

    Début 16 août 2019 à 05:32 UTC · 2h 53m

    IssuesIncident mineur
    Composants affectés
    Web App
    1. 16 août 2019 à 05:32 UTCinvestigating

      We are currently experiencing some issues with search; The search indices are being rebuilt

    2. 16 août 2019 à 05:33 UTCidentified

      The issue has been identified and the index is being rebuilt

    3. 16 août 2019 à 14:25 UTCresolved

      The index issues have been resolved

    GitHub Service is down

    Début 22 juillet 2019 à 15:54 UTC · 48m

    OutageIncident majeur
    Composants affectés
    Web App
    1. 22 juillet 2019 à 15:54 UTCidentified

      GitHub API and other services are currently degraded and unreliable for usage

    2. 22 juillet 2019 à 16:42 UTCresolved

      GitHub seems to be running smoothly again

    503 error affecting a fraction of accounts accessing the issue list view

    Début 27 juin 2019 à 13:00 UTC · 4h 3m

    OutageIncident majeur
    Composants affectés
    Web App
    1. 27 juin 2019 à 15:35 UTCidentified

      There seems to be an issue with a recent change to the issues view for a handful of accounts. If you run into this issue, you should still be able to access your project view the board view. https://codetree.com/projects/:project_id/board

    2. 27 juin 2019 à 15:42 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 27 juin 2019 à 17:03 UTCresolved

      fix has been pushed and issue has been resolved

    Caching server failure

    Début 21 mars 2019 à 19:52 UTC · 33m

    IssuesIncident mineur
    Composants affectés
    Web App
    1. 21 mars 2019 à 19:52 UTCidentified

      A caching server failed leading a small portion of users to not be able to access the site. We are restoring service now

    2. 21 mars 2019 à 20:07 UTCmonitoring

      Caching services restored and full connectivity is available again

    3. 21 mars 2019 à 23:03 UTCresolved

      This incident has been resolved.

    Search is not returning desired results

    Début 7 mars 2019 à 17:11 UTC · 3h 44m

    OutageIncident majeur
    Composants affectés
    Web App
    1. 7 mars 2019 à 17:11 UTCidentified

      We are currently investigating this issue

    2. 7 mars 2019 à 17:56 UTCidentified

      Search Indexing server failed due to an AWS us-east event today. New Search Indexing instance is online and indexes are currently being rebuilt

    3. 7 mars 2019 à 20:55 UTCresolved

      Search Indexes have all been refreshed and operations are back to normal

    flapping instance

    Début 6 février 2019 à 18:48 UTC · 2h 34m

    IssuesIncident mineur
    Composants affectés
    Web App
    1. 6 février 2019 à 18:48 UTCinvestigating

      We are currently investigating intermittent 500 gateway issues

    2. 6 février 2019 à 21:22 UTCresolved

      This incident has been resolved.

    Website Outagage

    Début 31 janvier 2019 à 01:14 UTC · 21m

    IssuesIncident mineur
    Composants affectés
    Web App
    1. 31 janvier 2019 à 01:14 UTCinvestigating

      We are currently experiencing intermittent access to website. investigation ongoing

    2. 31 janvier 2019 à 01:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 31 janvier 2019 à 01:24 UTCinvestigating

      resolved connectivity failure

    4. 31 janvier 2019 à 01:34 UTCresolved

      connectivity has been restored; access will continued to be monitored for the next couple of hours

    Delays syncing from GitHub

    Début 5 septembre 2018 à 15:23 UTC · 50m

    IssuesIncident mineur
    1. 5 septembre 2018 à 15:23 UTCinvestigating

      We are experiencing some delays syncing issues from GitHub. We are investigating the cause of the issue.

    2. 5 septembre 2018 à 16:14 UTCresolved

      We're back up and issues are syncing from GitHub normally again. You may see a slight delay as we process the backlog.

    GitHub API outage is impacting Codetree

    Début 11 janvier 2018 à 15:26 UTC · 18m

    IssuesIncident mineur
    1. 11 janvier 2018 à 15:26 UTCinvestigating

      GitHub is experiencing an API outage that is causing occasional errors with Codetree. Until GitHub resolves their outage Codetree service won't be 100%.

    2. 11 janvier 2018 à 15:44 UTCresolved

      GitHub has "addressed the source of the exceptions and are continuing to monitor as the site recovers." At Codetree we're doing the same.

    GitHub API Slowness

    Début 31 mai 2017 à 14:46 UTC · 4m

    IssuesIncident mineur
    1. 31 mai 2017 à 14:46 UTCmonitoring

      GitHub is experiencing API slowness which is affecting Codetree performance.

    2. 31 mai 2017 à 14:50 UTCresolved

      GitHub API slowdown has been resolved.

    Outage

    Début 22 mars 2017 à 00:03 UTC · 28m

    OutageIncident majeur
    1. 22 mars 2017 à 00:03 UTCinvestigating

      We are experiencing an outage right now. We're investigating and will update as soon as we know more.

    2. 22 mars 2017 à 00:16 UTCidentified

      The issue has been caused by an outage with the company hosting our Redis instance. We've contacted support and will update when we know more.

    3. 22 mars 2017 à 00:31 UTCresolved

      The outage has been resolved and we're back up.

    Outage

    Début 11 février 2017 à 00:38 UTC · 41m

    OutageIncident critique
    1. 11 février 2017 à 00:38 UTCidentified

      We've identified the cause and are working towards a resolution.

    2. 11 février 2017 à 01:18 UTCresolved

      The incident has been resolved and all systems are back online.