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    Historique des pannes de Comeet

    50 Comeet incidents · mars 2019 — official updates, affected components, duration and resolution details.

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    Enquêter sur les problèmes avec certaines caractéristiques de l'IA

    Début 11 août 2026 à 07:06 UTC · 52m

    Pending
    1. 11 août 2026 à 07:06 UTCinvestigating

      Nous enquêtons actuellement sur une question touchant certaines de nos caractéristiques d'IA, qui ont une incidence particulière sur la production de descriptions de poste, les recommandations de questions d'entrevue et les résumés d'entrevues. Notre équipe d'ingénieurs travaille activement à identifier la cause fondamentale et à résoudre le problème. Nous publierons d'autres mises à jour ici dès que plus d'informations seront disponibles

    2. 11 août 2026 à 07:58 UTCresolved

      Issue is resolved

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Les rapports analytiques ne sont pas produits

    Début 2 août 2026 à 08:17 UTC · 3h 44m

    Pending
    1. 2 août 2026 à 08:17 UTCidentified

      Nous sommes actuellement confrontés à un problème qui empêche la production correcte de rapports analytiques. La cause a été identifiée, et notre équipe d'ingénierie travaille sur une solution. Nous nous attendons actuellement à ce que la génération de rapports reprenne dans les prochaines heures. Nous fournirons une autre mise à jour au fur et à mesure des progrès réalisés. Nous nous excusons pour le désagrément.

    2. 2 août 2026 à 12:01 UTCresolved

      Cet incident a été résolu.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Office 365 calendar integration outage

    Début 29 mai 2026 à 16:32 UTC · 1h 17m

    OutageIncident majeur
    Composants affectés
    Spark Hire Recruit Web ApplicationMicrosoft 365 – Calendar Integration
    1. 29 mai 2026 à 16:32 UTCinvestigating

      Spark Hire Recruit's Office 365 calendar integration is currently experiencing an outage. For users who use the Office 365 calendar integration, the possibility to select a time when auto-scheduling as well as viewing availability when manually scheduling is affected, We are investigating the situation and will provide further information as soon as it becomes available.

    2. 29 mai 2026 à 17:49 UTCresolved

      This incident has been resolved, and the Office 365 integration has returned to regular functionality.

    Spark Hire Recruit users may experience low performance

    Début 4 février 2026 à 08:42 UTC · 38m

    OutageIncident critique
    Composants affectés
    Spark Hire Recruit Web Application
    1. 4 février 2026 à 08:42 UTCinvestigating

      Spark Hire Recruit is currently experiencing a service disruption and may not load. You may experience difficulty accessing the application or slower-than-usual performance. Our team is investigating and working to restore normal service. We’ll share updates here as they become available. For any questions, please contact us at [email protected]

    2. 4 février 2026 à 08:55 UTCidentified

      We identified the reason for the issue and are currently working on a fix. Access to the system has been resorted but service disruption may still be experienced

    3. 4 février 2026 à 09:20 UTCresolved

      Spark Hire Recruit is operating normally again and performance has returned to expected levels. We’ll continue monitoring to ensure everything remains stable. We apologize for the inconvenience and appreciate your patience.

    Analytics Reports Partial Outage

    Début 15 janvier 2026 à 20:44 UTC · 6h 53m

    OutageIncident majeur
    Composants affectés
    Spark Hire Recruit Web Application
    1. 15 janvier 2026 à 20:44 UTCinvestigating

      The Spark Hire Recruit Analytics reports are facing a partial outage. All other system components are functioning normally. We are investigating the issue and will update as soon as we have more information to share. For any queries, please email us at [email protected]

    2. 15 janvier 2026 à 21:31 UTCidentified

      The issue is currently being addressed, and is expected to be fully resolved in the next few hours.

    3. 16 janvier 2026 à 03:37 UTCresolved

      The issue has been fully resolved and Analytics reports have returned to regular functionality.

    Analytics reports update is delayed

    Début 23 juillet 2025 à 05:26 UTC · 0m

    Pending
    Composants affectés
    Spark Hire Recruit Web Application
    1. 23 juillet 2025 à 05:26 UTCresolved

      The issue has been fully resolved and analytics reports have returned to regular functionality.

    Analytics reports update is delayed

    Début 22 juillet 2025 à 10:06 UTC · 19h 22m

    Pending
    Composants affectés
    Spark Hire Recruit Web Application
    1. 22 juillet 2025 à 10:06 UTCidentified

      The data update for Spark Hire Recruit Analytics reports is currently delayed for some of our clients. Our team is currently working with AWS on resolving the issue.

    2. 23 juillet 2025 à 05:28 UTCresolved

      The issue has been fully resolved and analytics reports have returned to regular functionality.

    Analytics reports update is delayed

    Début 14 juillet 2025 à 19:34 UTC · 3d 20h

    Pending
    Composants affectés
    Spark Hire Recruit Web Application
    1. 14 juillet 2025 à 19:34 UTCidentified

      The data update for Spark Hire Recruit Analytics reports is currently delayed. Our team is currently working on resolving the issue.

    2. 18 juillet 2025 à 16:20 UTCresolved

      The issue has been fully resolved and analytics reports have returned to regular functionality.

    Zoom partial service outage

    Début 16 avril 2025 à 19:30 UTC · 2h 13m

    OutageIncident majeur
    Composants affectés
    Zoom – Video Interviews
    1. 16 avril 2025 à 19:30 UTCmonitoring

      Zoom is experiencing a global issue that may affect the ability to start and join meetings. This might cause difficulty to conduct scheduled interviews. We are monitoring the situation as Zoom handles the issue and will update any new information. Zoom's updates are also available via their own Status Page - https://status.zoom.us/.

    2. 16 avril 2025 à 21:42 UTCresolved

      This incident has been resolved.

    Third Party Chat/Ticketing Provider Slowness/errors

    Début 3 avril 2025 à 20:46 UTC · 7m

    Pending
    Composants affectés
    Intercom - Customer Support Platform
    1. 3 avril 2025 à 20:46 UTCidentified

      An issue has been identified with the third party communication provider used by our team to provide support for our customers. We are awaiting updates from them for the issue to be resolved. More information can be found here: https://www.intercomstatus.com/ Please reach out Support team by email to [email protected] Sorry for the inconvenience.

    2. 3 avril 2025 à 20:53 UTCresolved

      This incident has been resolved.

    Third Party Provider/Email Service Partial Outage

    Début 10 décembre 2024 à 12:48 UTC · 3h 34m

    OutageIncident critique
    Composants affectés
    MailGun - eMail Delivery
    1. 10 décembre 2024 à 12:48 UTCinvestigating

      Comeet email service is experiencing an issue that affects receiving applications to comeetapply.com email, the applications are on hold. We are monitoring the situation and will provide further information as soon as it becomes available. We apologize for the inconvenience. Comeet Team

    2. 10 décembre 2024 à 16:21 UTCresolved

      The issue has been resolved by the email service and all applications that have been previously sent to comeetapply.com position email addresses have been created in the corresponding positions as expected.

    AI Assistant functionality outage

    Début 8 août 2024 à 15:49 UTC · 36m

    Pending
    Composants affectés
    Spark Hire Recruit Web Application
    1. 8 août 2024 à 15:49 UTCinvestigating

      The Al Assistant in Comeet is currently not available. This issue is currently being investigated

    2. 8 août 2024 à 16:24 UTCresolved

      The issue has been resolved and the AI Assistant in Comeet is functioning correctly.

    Third Party Provider/Email Service Partial Outage

    Début 27 mai 2024 à 14:05 UTC · 21m

    IssuesIncident mineur
    Composants affectés
    MailGun - eMail Delivery
    1. 27 mai 2024 à 14:05 UTCidentified

      Comeet email service is experiencing a partial outage that affects sending and receiving emails via the platform. The email service supplier has identified the issue on their end and currently working on resolving the issue. We are monitoring the situation and will provide further information as soon as it becomes available. We apologize for the inconvenience. Comeet Team

    2. 27 mai 2024 à 14:05 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 27 mai 2024 à 14:26 UTCresolved

      This incident has been resolved.

    Comeet - Email Service Delay

    Début 28 février 2024 à 12:44 UTC · 53m

    OutageIncident majeur
    Composants affectés
    Spark Hire Recruit Web Application
    1. 28 février 2024 à 12:44 UTCmonitoring

      Comeet email service experienced a partial outage that affected sending emails via the platform. Our team identified the issue on our end and resolved the issue. Please note that there might be a couple of minutes' delay. We apologize for the inconvenience. Comeet Team

    2. 28 février 2024 à 13:37 UTCresolved

      This incident has been resolved.

    Third Party Chat/Ticketing Provider Down

    Début 22 février 2024 à 09:55 UTC · 3h 54m

    OutageIncident critique
    Composants affectés
    Intercom - Customer Support Platform
    1. 22 février 2024 à 09:55 UTCidentified

      An issue has been identified with the third party communication provider used by our team to provide support for our customers. We are awaiting updates from them for the issue to be resolved. More information can be found here: https://www.intercomstatus.com/ Please reach out Support team by email to [email protected] Sorry for the inconvenience.

    2. 22 février 2024 à 13:49 UTCresolved

      This incident has been resolved.

    Third Party Chat/Ticketing Provider Down

    Début 12 octobre 2023 à 14:54 UTC · 36m

    Pending
    Composants affectés
    Intercom - Customer Support Platform
    1. 12 octobre 2023 à 14:54 UTCidentified

      An issue has been identified with the third party communication provider used by our team to provide support for our customers. We are awaiting updates from them for the issue to be resolved. More information can be found here: https://www.intercomstatus.com/

    2. 12 octobre 2023 à 15:30 UTCresolved

      The incident with our third party communication provider has been resolved.

    Third Party Provider Calendar Provider Down - Google

    Début 21 septembre 2023 à 15:22 UTC · 1h 40m

    OutageIncident majeur
    Composants affectés
    Google Workspace – Calendar Integration
    1. 21 septembre 2023 à 15:22 UTCidentified

      There is currently an ongoing issue with Google that negatively affects the calendar integration in Comeet for all Google Workspace users. More information can be found on Google's status page here: https://www.google.com/appsstatus/dashboard/incidents/7uJZ5F1Uy4n1n74iMacQ If you have any questions, please reach out to [email protected]

    2. 21 septembre 2023 à 17:02 UTCresolved

      The issue affecting calendar integrations has been resolved by Google as mentioned on Google's status page. The Google calendar integration in Comeet for Google Workspace users is back to regular functionality.

    Increased Loading Times in Comeet Platform

    Début 24 mai 2023 à 08:53 UTC · 2h 28m

    Pending
    Composants affectés
    Spark Hire Recruit Web Application
    1. 24 mai 2023 à 08:53 UTCinvestigating

      Please note that some users might experience increased loading times using the Comeet platform. Our development team is investigating the issue. If you have any questions, please reach out to [email protected].

    2. 24 mai 2023 à 10:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 mai 2023 à 11:20 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 24 mai 2023 à 11:21 UTCresolved

      The incident has been resolved, the system is back to normal functioning. If you have any questions, please reach out to [email protected].

    Third Party Chat Provider Down

    Début 14 mars 2023 à 09:42 UTC · 22m

    OutageIncident critique
    Composants affectés
    Intercom - Customer Support Platform
    1. 14 mars 2023 à 09:42 UTCidentified

      An issue has been identified with the third party communication provider used by our team to provide support for our customers. We are awaiting updates from them for the issue to be resolved. More information can be found here: https://www.intercomstatus.com/

    2. 14 mars 2023 à 10:04 UTCresolved

      The incident with our third party communication provider has been resolved.

    Comeet Partial Outage - Intermittent Access Issues

    Début 5 janvier 2023 à 12:55 UTC · 8h 43m

    OutageIncident majeur
    Composants affectés
    Spark Hire Recruit Web Application
    1. 5 janvier 2023 à 12:55 UTCinvestigating

      Our team is currently investigating an issue that may cause a number of users to intermittently be unable to access Comeet for short periods of time. If you have any questions, please reach out to our support team directly at [email protected].

    2. 5 janvier 2023 à 15:00 UTCmonitoring

      Our team has identified an issue which resulted in performance issues across the board and implemented a fix. The team will continue to monitor the matter to ensure that the implemented fix works as expected. If you have any questions, please reach out to our support team directly at [email protected].

    3. 5 janvier 2023 à 21:38 UTCresolved

      Our team has confirmed that the implemented fix has resolved the issue. The system is stable and confirmed to be up and fully functional. If you have any questions please reach out directly to [email protected].