54 Cradlepoint incidents · septembre 2020 — official updates, affected components, duration and resolution details.
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Un correctif a été mis en place et nous suivons les résultats.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
NetCloud Manager connaît actuellement une dégradation des performances avec la gestion des paramètres, y compris l'état en ligne/hors ligne, la gestion de la configuration, la visibilité des paramètres et les tableaux de bord dans NetCloud Manager. Notre équipe d'ingénieurs examine le problème et nous nous attendons à ce qu'il soit résolu rapidement.
Nous enquêtons actuellement sur cette question.
Nous continuons d'enquêter sur cette question.
Le problème a été identifié et une solution est en cours de mise en oeuvre.
Un correctif a été mis en place et nous suivons les résultats.
Cet incident a été résolu.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Nous vivons une panne inattendue pour les applications SDK. Notre équipe d'ingénieurs examine le problème et nous nous attendons à ce qu'il soit résolu rapidement.
Le problème a été identifié et une solution est en cours de mise en oeuvre.
Un correctif a été mis en place et nous suivons les résultats.
Cet incident a été résolu.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Le traitement des données de NetCloud Manager est en cours pour Geoview (à la fois via l'interface utilisateur NCM et l'API), ce qui cause des inexactitudes dans les données déclarées. Un correctif a été mis en place et nous suivons les résultats. Aucune donnée n'a été perdue et nous nous attendons à ce que le système soit rattrapé sous peu.
Cet incident a été résolu.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
NetCloud Manager est actuellement indisponible de façon intermittente. Nous vivons une panne de réseau inattendue en raison d'une panne avec un de nos fournisseurs de services tiers. Notre équipe d'ingénieurs se penche sur le problème.
Nous continuons d'enquêter sur cette question.
Un correctif a été mis en place et nous suivons les résultats.
Cet incident a été résolu.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
NetCloud Manager is currently experiencing performance degradation with Configuration Editors. Our engineering team is looking into the issue and we expect it to be resolved quickly.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The NetCloud SASE service is currently experiencing a partial outage. This is impacting a limited number of SASE customers and temporarily preventing the provisioning of new networks. Our team is actively monitoring the situation and collaborating with OCI to restore full service.
This incident has been resolved.
NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team have identified the root cause of the issue and are implementing the fix now.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
NetCloud Manager is currently experiencing a performance degradation, including user authentication and navigation of various areas of the user interface. Our engineering team is actively working on triaging the issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
NetCloud Manager is currently experiencing performance degradation with management of LAN Solutions devices. Our engineering team is looking into the issue and we expect it to be resolved quickly.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Oracle is investigating an outage affecting multiple services in the US East (Ashburn) region starting March 2, 2026 at 20:30 UTC. NetCloud SASE new network creation is impacted on Ashburn region. We are closely monitoring the situation and will update once the issue is resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
Oracle has confirmed that issue has been resolved.
NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.
We are continuing to investigate the issue. NetCloud Manager is accessible and we are investigating the issue with Visibility, Analytics and Insights.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Access to Ericsson Enterprise Wireless University through NetCloud Manager is currently unavailable. We are actively investigating this issue.
We have identified the issue and are working with our third party provider to resolve as quickly as possible.
We continue to work with our third party provider to restore access to Ericsson Enterprise Wireless University through NetCloud Manager. We hope to have the issue resolved quickly.
This issue has been resolved, and access to Ericsson Enterprise Wireless University is now accessible via NetCloud Manager.
We are currently experiencing a partial outage affecting NCX services. This issue may impact NCC client connectivity and new NCX configuration pushes. Our teams are working with the highest priority to resolve the issue and restore full system functionality as quickly as possible. During this period, we kindly request that customers do not restart NCX Service Gateways, as doing so may potentially impact live traffic. We will continue to provide updates as progress is made.
The NCX configuration push issue has been resolved, and customers can restart NCX Service Gateways if needed. NCC client connectivity has already been restored for some networks, and our teams are actively working to restore service for all remaining affected networks as quickly as possible.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.
The issue has been identified and appears to be related to an network outage with third party cloud service provider. Our engineering teams continue to triage and monitor the issue.
We are continuing to monitor the status of our third party service provider and hope to have resolution soon.
Our third party service provider has started to apply changes that are improving the usability of the NetCloud service, but issues are still intermittent. We continue to monitor and wait for further updates from our third party service provider for full resolution.
We are continuing to monitor for further issues. Intermittent issues may still arise until services with our third party service provider are fully restored.
The NetCloud service continues to be operational with potential intermittent issues while our third party service provider's services fully restore. Our engineering teams continue to monitor.
The incident with our third party service provider has been resolved and the NetCloud Manager service is operational. We will continue to monitor in case further issues arise.
NetCloud Manager is currently experiencing performance degradation with our device and group configuration management. Our engineering team is looking into the issue and we expect it to be resolved quickly.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team is looking into the issue and we expect it to be resolved quickly.
Our engineering team is continuing to work on addressing the issue
We have a fix for the issue in progress and are preparing to deploy the change.
We have a fix for the issue in progress and are continuing preparations to deploy the change.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
NetCloud Manager is currently experiencing performance degradation with Subscription Management and Device registration. Our engineering team is looking into the issue and we expect it to be resolved quickly.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
NetCloud Manager is currently experiencing issues with subscription and license management. Subscription management through the user interface and through the API is impacted. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.
We are continuing to investigate this issue. We apologize for any inconvenience.
We have identified the root cause and we are continuing to work on addressing the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
NetCloud Manager is currently unavailable. We sincerely apologize for this inconvenience. Our engineering team is actively looking into the issue.
The issue has been identified and we are working to address and restore service as soon as possible.
We have identified a fix for this issue and the engineering team is working to apply this update and restore service as soon as possible.
We continue to actively work on a fix for this issue to restore services as soon as possible.
A fix has been applied and we are closely monitoring while the services are recovering.
We have confirmed most services have recovered and are continuing to closely monitor until all services are fully operational.
We are continuing to closely monitor until all services fully recover.
We are continuing to monitor for any further issues.
This incident is resolved. We apologize for any inconvenience
