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    Historique des pannes de Dealfront

    41 Dealfront incidents · mai 2023 — official updates, affected components, duration and resolution details.

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    Performance dégradée dans les listes

    Début 20 août 2026 à 11:13 UTC · 41m

    Pending
    Composants affectés
    Lists
    1. 20 août 2026 à 11:13 UTCidentified

      Le problème a été identifié et une solution est en cours de mise en oeuvre.

    2. 20 août 2026 à 11:15 UTCmonitoring

      Un correctif a été mis en place et nous suivons les résultats.

    3. 20 août 2026 à 11:54 UTCresolved

      Cet incident a été résolu.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Plateforme LeadFeeder Questions de livraison par courriel

    Début 20 juillet 2026 à 18:33 UTC · 12h 27m

    OutageIncident majeur
    Composants affectés
    Platform
    1. 20 juillet 2026 à 18:33 UTCidentified

      Nous travaillons actuellement à résoudre un problème qui nous empêche d'envoyer des courriels de la plateforme Leadfeeder. Les courriels livrés à des utilisateurs tels que des digests quotidiens ou hebdomadaires, des exportations et d'autres courriels peuvent être fortement retardés et ne pas atteindre les utilisateurs pour le moment. Nous nous efforçons de rétablir la situation le plus rapidement possible.

    2. 21 juillet 2026 à 06:42 UTCmonitoring

      Un correctif a été mis en place et nous suivons la situation. Les notifications quotidiennes et hebdomadaires se rétablissent lentement.

    3. 21 juillet 2026 à 18:57 UTCresolved

      Cet incident a été résolu. La livraison par courriel fonctionne normalement.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Issues with "Find More Contact Details" functionality

    Début 22 juin 2026 à 09:37 UTC · 4h 57m

    OutageIncident majeur
    Composants affectés
    CampaignsTargetLists
    1. 22 juin 2026 à 09:37 UTCidentified

      We're experiencing issues with a data provider affecting the "Find More Contact Details" functionality and related contact enrichments in Lists and the Company profile (Web Visitors, Target and Campaigns). The functionality is currently not working correctly for users, where they may get errors or empty results when used. We are looking to resolve the situation as soon as possible, although it may take some time until we are able to resolve the issue today with the data provider.

    2. 22 juin 2026 à 14:34 UTCresolved

      The "Find More Contact Details" feature in Lists and the Company profile (Web Visitors, Target and Campaigns) is working again normally.

    Increased delay in leads processing

    Début 14 juin 2026 à 11:53 UTC · 3m

    Pending
    Composants affectés
    Platform
    1. 14 juin 2026 à 11:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 14 juin 2026 à 11:55 UTCresolved

      This incident has been resolved.

    Degraded performance in Leadfeeder

    Début 12 juin 2026 à 14:56 UTC · 16m

    IssuesIncident mineur
    1. 12 juin 2026 à 14:56 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 12 juin 2026 à 15:12 UTCresolved

      This incident has been resolved.

    Lists Enrich Enable Web Search functionality degraded

    Début 29 mai 2026 à 08:17 UTC · 1h 6m

    Pending
    Composants affectés
    Lists
    1. 29 mai 2026 à 08:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 29 mai 2026 à 09:22 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 29 mai 2026 à 09:22 UTCresolved

      This incident has been resolved.

    Issues with Company Profile and Integration features.

    Début 17 avril 2026 à 10:45 UTC · 1h 16m

    Pending
    Composants affectés
    PlatformIntegrations
    1. 17 avril 2026 à 10:45 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 17 avril 2026 à 11:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17 avril 2026 à 12:02 UTCresolved

      This incident has been resolved.

    Some lists operations might be impacted from the UI and API.

    Début 20 mars 2026 à 11:27 UTC · 28m

    OutageIncident majeur
    Composants affectés
    Lists
    1. 20 mars 2026 à 11:27 UTCinvestigating

      We are currently investigating the issue

    2. 20 mars 2026 à 11:32 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20 mars 2026 à 11:46 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 20 mars 2026 à 11:46 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 20 mars 2026 à 11:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 20 mars 2026 à 11:55 UTCresolved

      This incident has been resolved.

    Some lists operations might be impacted from the UI and API.

    Début 10 mars 2026 à 11:44 UTC · 22h 28m

    IssuesIncident mineur
    Composants affectés
    Lists
    1. 10 mars 2026 à 11:44 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 10 mars 2026 à 12:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 mars 2026 à 10:12 UTCresolved

      This incident has been resolved.

    Issues with Echobot API and Monitoring

    Début 5 janvier 2026 à 08:27 UTC · 2h 18m

    OutageIncident majeur
    Composants affectés
    Echobot APIEchobot Monitoring
    1. 5 janvier 2026 à 08:27 UTCinvestigating

      We are are investigating an issue with Echobot API

    2. 5 janvier 2026 à 08:43 UTCinvestigating

      We are continuing to investigate this issue.

    3. 5 janvier 2026 à 08:43 UTCinvestigating

      We are are investigating an issue with Echobot API and Monitoring

    4. 5 janvier 2026 à 10:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    5. 5 janvier 2026 à 10:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 5 janvier 2026 à 10:34 UTCmonitoring

      We are continuing to monitor for any further issues.

    7. 5 janvier 2026 à 10:45 UTCresolved

      This incident has been resolved.

    We are experiencing errors across the Platform products

    Début 28 novembre 2025 à 17:25 UTC · 18m

    OutageIncident majeur
    Composants affectés
    PlatformIntegrationsLists
    1. 28 novembre 2025 à 17:25 UTCidentified

      We have identified an issue causing some errors across several components in the platform, affecting Lists, Custom fields and other functionality in Dealfront's platform. We are working to resolve the situation

    2. 28 novembre 2025 à 17:43 UTCresolved

      This incident has been resolved.

    We are observing increased latency in registering some leads and visits

    Début 21 novembre 2025 à 12:39 UTC · 22h 22m

    IssuesIncident mineur
    1. 21 novembre 2025 à 12:39 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 21 novembre 2025 à 14:12 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 22 novembre 2025 à 11:02 UTCresolved

      This incident has been resolved.

    Echobot API is currently down

    Début 13 novembre 2025 à 12:47 UTC · 17m

    OutageIncident critique
    Composants affectés
    Echobot API
    1. 13 novembre 2025 à 12:47 UTCinvestigating

      We are investigating the issue

    2. 13 novembre 2025 à 13:04 UTCresolved

      This incident has been resolved.

    Degraded performance in Leadfeeder and delay showing new visits from companies

    Début 12 septembre 2025 à 08:25 UTC · 1d 11h

    IssuesIncident mineur
    Composants affectés
    Tracker
    1. 12 septembre 2025 à 08:25 UTCinvestigating

      We are experiencing degraded performance in Leadfeeder, and a delay showing new visits from companies

    2. 12 septembre 2025 à 11:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 septembre 2025 à 20:52 UTCmonitoring

      We are are still observing delays showing Leads and visits in Leadfeeder. We are working to remediate the situation

    4. 12 septembre 2025 à 20:53 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 13 septembre 2025 à 06:24 UTCidentified

      We have identified the root cause and continue to work to remediate the issue

    6. 13 septembre 2025 à 14:00 UTCmonitoring

      Leadfeeder is operating normally. New leads and visits are appearing normally in Leadfeeder's timeline. There are still some delays for Website traffic from the past 24 hours, which should recover during the next hours.

    7. 13 septembre 2025 à 19:27 UTCresolved

      Leadfeeder and the tracker are operating normally. The delay showing new Leads and Visits have been resolved.

    Ongoing service disruption in the Echobot API

    Début 11 septembre 2025 à 11:56 UTC · 2h 17m

    OutageIncident majeur
    Composants affectés
    Echobot API
    1. 11 septembre 2025 à 11:56 UTCidentified

      We are currently experiencing availability issues affecting all the endpoints in the Echobot API. We are actively working to remediate the incident as soon as possible.

    2. 11 septembre 2025 à 14:13 UTCresolved

      This incident has been resolved

    Intermittent login issues in Target

    Début 6 juin 2025 à 08:48 UTC · 8m

    Pending
    Composants affectés
    Target
    1. 6 juin 2025 à 08:48 UTCinvestigating

      We are currently investigating this issue.

    2. 6 juin 2025 à 08:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6 juin 2025 à 08:55 UTCresolved

      This incident has been resolved.

    Problems with platform availability

    Début 21 mars 2025 à 09:16 UTC · 54m

    Pending
    Composants affectés
    Platform
    1. 21 mars 2025 à 09:16 UTCinvestigating

      We are currently investigating this issue.

    2. 21 mars 2025 à 09:24 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 mars 2025 à 09:32 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 21 mars 2025 à 10:10 UTCresolved

      This incident has been resolved.

    Problems with loading Company profile

    Début 7 mars 2025 à 08:08 UTC · 29m

    Pending
    Composants affectés
    PlatformTarget
    1. 7 mars 2025 à 08:08 UTCinvestigating

      We are currently investigating an issue where the Company profile sidebar is not loading any data.

    2. 7 mars 2025 à 08:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 7 mars 2025 à 08:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 7 mars 2025 à 08:36 UTCresolved

      This incident has been resolved.

    Company News Detection Issue

    Début 6 mars 2025 à 08:17 UTC · 7h 46m

    IssuesIncident mineur
    Composants affectés
    Connect
    1. 6 mars 2025 à 08:17 UTCidentified

      We’ve identified an issue where our system for detecting companies in the news has not been running for the past week. As a result: - No newer news entries are appearing in Connect. - The news endpoint in the xEchobot API is affected when a company ID is passed. - Echobot Monitoring is not displaying results for company search profiles. Our team is actively working on a fix, and we will provide updates as soon as we have more information. Thank you for your patience!

    2. 6 mars 2025 à 16:03 UTCresolved

      This incident has been resolved. Apologies for the inconvenience it may have caused.

    We are experiencing issues with lists service

    Début 17 février 2025 à 06:55 UTC · 1h 40m

    OutageIncident majeur
    Composants affectés
    Target
    1. 17 février 2025 à 06:55 UTCinvestigating

      We are currently investigating this issue.

    2. 17 février 2025 à 08:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17 février 2025 à 08:35 UTCresolved

      This incident has been resolved.