Historique des pannes de Drip

We are currently experiencing elevated errors in the Drip application for page loads and incoming API calls. Our development team is investigating the issue and will post an update as soon as we have more information.

The issue affecting the app disruption has been resolved. Normal operations have resumed. Please reach out to [email protected] if you have any questions.

We are experiencing some delays in analytics and timeline events due to a third-party vendor. Some users may see delayed, incomplete, or unavailable analytics data. Core application functionality is not affected. We are monitoring and will provide updates as more information becomes available.

The issue affecting analytics has been fully resolved. All analytics functionality has returned to normal. Thank you for your patience while we worked through this issue. Please reach out to [email protected] for any questions.

We’re currently investigating a partial outage affecting workflows action nodes that removes a tag that started at 11:40 CST. Our team is actively working to fix the issue, and we’ll provide an update as soon as we have more information.

We have identified all the people affected by the node action to remove tags, and we are working on fixing the issue. We will provide an update as soon as we have more details.

Our team has successfully resolved the issue here, and has put measures in place to address those profiles affected. Our apologies for any inconvenience this caused and thanks so much for your patience. Please reach out to the Support team through the in-app widget or through email at [email protected] if you have any questions or concerns.

We are currently experiencing elevated errors in the Drip application. Our development team is investigating the issue and will post an update as soon as we have more information.

The issue affecting the app disruption has been resolved. Normal operations have resumed. Please reach out to [email protected] if you have any questions.

We are currently investigating a major outage affecting all services. Users may be unable to access the application at this time. Our engineering team is fully engaged and working to identify the root cause. We apologize for the disruption and will provide another update as soon as we have more information.

We have successfully restored service and are recovering. All systems are now operational and performing as expected. We are currently monitoring the platform closely to ensure continued stability before officially marking this as resolved.

All systems are fully operational. Please reach out to [email protected] if you have any questions.

We’re currently investigating performance issues affecting workflows. Our team is actively working to identify the cause, and we’ll provide an update as soon as we have more information.

The issue affecting workflow performance has been resolved. Normal operations have resumed. Please reach out to [email protected] if you have any questions.

We’ve identified an issue affecting Analytics, which are currently failing to update in real time. All other analytics and services remain operational. There is no data loss — data is being captured as expected but is not yet reflected in reporting within the app. Our team is working to restore real-time updates as quickly as possible. We’ll provide another update once analytics are fully refreshed.

This incident has been resolved. There was no data loss during this incident — all click activity has been recorded and reflected accurately. Thank you for your patience while we worked to restore full functionality.

Previously identified service disruptions in our system due to an outage on AWS are ongoing. The team is continuing to monitor. We apologize for any inconvenience this may be causing and will update you as we continue to monitor the situation closely.

The issue has been identified and a fix is being implemented.

Our team is continuing to monitor and implement workarounds to address the ongoing AWS outage.

We’re seeing an escalation in the ongoing AWS outage affecting our infrastructure. This may lead to broader service interruptions or degraded performance. Our team is continuing to monitor and implement workarounds where able.

Our web application is slowly coming back online as AWS restores functionality to its infrastructure, systems, and services. Email sending, especially single email campaigns are still failing and we're working to bring it back online. All single email campaigns will be eventually sent, many will be delayed as we bring our services back online.

Our web application is slowly coming back online as AWS restores functionality to its infrastructure, systems, and services. Email sending, especially single email campaigns are still failing and we're working to bring it back online. All single email campaigns will be eventually sent, many will be delayed as we bring our services back online.

Emails are now being sent successfully, though there is a large backlog due to the earlier outage. Messages may take additional time to process as the backlog clears. At this time, we believe all services are recovering and are under strict monitoring.

We’ve resolved the issue with AWS that has been affecting our systems. All services are now fully operational, and email sends have completed. We’ve cleared the backlog and confirmed that emails are sending normally. Our team will continue to monitor performance to ensure everything remains stable.

We have identified and are currently monitoring a service disruption in our system due to an outage on AWS. We apologize for any inconvenience this may be causing and will update you as we continue to monitor the situation closely.

The earlier outage has now been resolved. Please reach out to [email protected] if you see any lingering issues.

We are currently investigating a UI issue where email send and receipt data is not appearing on profiles. This is also affecting segmentation for recipients, which may show as blank. Please note that despite this display issue, emails are still being successfully sent. We apologize for any inconvenience this may cause and will provide an update as soon as we have more information.

The team has identified and pushed out a fix to address the issue. Affected events are recovering, we're continuing to monitor.

The team has confirmed all delivery events have been recovered and are displayed on affected profiles. Issue resolved.

We have received reports that some users are seeing longer-than-normal loading times when accessing some pages within the application. Our team is investigating, and updates will be provided as soon as they become available.

We are happy to report that page loading issues have been successfully resolved. If you have any additional questions or concerns, please don't hesitate to reach out to us at [email protected]. Thank you for your patience and we apologize for any inconvenience this caused.

We are currently experiencing a delay in processing events related to segmentation, workflows, analytics and email deliveries. Our team is working to identify the problem and deploy a fix at which point we'll begin processing through the backlog of events to restore the expected processing time for all events. We apologize for any inconvenience this may be causing and we will be back here with an update shortly. Thank you for your patience.

We are continuing to investigate this issue. 500 errors have been reported for some posts to the API.

Our team has identified the problem and has deployed a fix. We're currently processing through the backlog of events to restore the expected processing time for all events.

We have resolved the delays and are back to normal. If you see any other issues from this, please reach out to [email protected]

We have received reports that some users are seeing longer than normal loading times when accessing some pages within the application. Our team is investigating, and updates will be provided as soon as they become available.

The team has identified the source of the issue and how it was affecting load times, and they are working to resolve it currently. We expect to make another update shortly.

We are happy to report that page loading issues have been successfully resolved. If you have any additional questions or concerns, please don't hesitate to reach out to us at [email protected]. Thank you for your patience and we apologize for any inconvenience this caused.

We are currently experiencing elevated errors in the Drip application. Our development team is investigating the issue and will post an update as soon as we have more information.

A fix has been implemented and we're monitoring the results.

We are continuing to monitor for any further issues.

We are pleased to report that our service has been fully restored. Thank you for your patience and please contact our support team at [email protected] if you have any additional questions.

We are currently experiencing a delay in processing events related to segmentation, workflows and purchase analytics. Our team has already identified the problem and has deployed a fix. We're currently processing through the backlog of events to restore the expected processing time for all events. We apologize for any inconvenience this may be causing and we will be back here with an update shortly. Thank you for your patience.

Backlog of events has been processed and the team is monitoring to ensure there are no further delays.

We have resolved the delays and are back to normal. If you see any other issues from this, please reach out to [email protected]

We are currently working to address delays in people processing through workflow triggers and decisions. We understand the inconvenience this can cause and are actively working to address the issue. We'll provide an update here as soon as we have more information.

We have resolved the delays and are back to normal. If you see any other issues from this, please reach out to [email protected]

We are currently experiencing a delay in processing events specific to workflow actions. Our team is working diligently to restore the expected processing time for all events. We apologize for any inconvenience this may be causing and we will be back here with an update shortly. Thank you for your patience.

Our engineers have found and resolved the root cause of the event processing delays. Processing times are now back to normal, we apologize for any inconvenience this has caused and appreciate your understanding.

The "Schedule immediately" button for Single Email Campaigns is disabled for some users. The root issue has been identified and a resolution will be implemented ASAP. This status page will be updated as soon as functionality is returned.

A fix has been implemented and we are monitoring the results. Please reach out to [email protected] if you are still unable to schedule Single Email Campaigns.

This incident has been resolved. Thank you for your patience while our teams investigated the issue! Please reach out to [email protected] if you are experiencing any further issues with scheduling Single Email Campaigns.

We are currently experiencing a delay processing events in our system. Our team is working diligently to restore expected processing time for all events. We apologize for any inconvenience this may be causing and will provide updates as we have them. Thank you for your patience.

Events are currently processing as normal and the system that displays events to our User Interface is delayed. Thank you for your patience while our team works to resolve this issue. We will continue to post new information as it becomes available.

We are continuing to work on a fix for this issue.

We are happy to report the delays in processing and displaying events has been resolved. Please reach out to [email protected] if you continue to see issues or have any additional concerns. Thank you for sticking with us!

Drip is currently experiencing some service interruptions that are impacting the ability to load subscriber profiles and email series lists. Our team is investigating and we will provide an update as soon as we have more information.

We've identified the root of the degradation and believe that an underlying issue with one of our upstream providers is causing delays as well as performance slowdowns. Until that issue has been resolved, we expect performance within Drip to continue to be impacted. Our team is continuing to investigate other solutions and will post additional updates as we have them.

We are happy to report that all systems have returned to normal. If you are still seeing issues with performance, please reach out to our support team via [email protected]. Thank you for sticking with us!