Historique des pannes de Dropboxsign

1. 31 août 2026 à 17:34 UTCinvestigating

   Nous enquêtons sur des rapports de performances dégradées avec des téléchargements de fichiers et d'images. Certains chargements peuvent être plus lents que prévu ou échouer de façon intermittente. Notre équipe d'ingénieurs enquête activement.

2. 31 août 2026 à 18:02 UTCmonitoring

   Une correction a été mise en œuvre, les fichiers devraient être téléchargés normalement et nous surveillons.

3. 31 août 2026 à 18:18 UTCmonitoring

   Nous restons à l'affût de tout autre problème.

4. 31 août 2026 à 18:28 UTCresolved

   Cet incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 21 août 2026 à 16:12 UTCinvestigating

   Nous rencontrons actuellement des problèmes avec notre intégration Salesforce. Alors que nous travaillons à résoudre le problème le plus rapidement possible, nous recommandons de reconnecter l'intégration comme une étape de dépannage. Merci de votre patience.

2. 21 août 2026 à 22:55 UTCresolved

   Cet incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 18 juin 2026 à 19:07 UTCinvestigating

   We’re investigating an issue affecting the "sign in with Dropbox" button on the Sign website.

2. 18 juin 2026 à 20:06 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 18 juin 2026 à 21:18 UTCresolved

   This incident has been resolved.

1. 8 mai 2026 à 01:29 UTCresolved

   Dropbox Sign was impacted by AWS -EAST-1 outage, and some services may not have been working as expected from 00:25 to 00:53 UTC on May 8, 2026.

1. 21 avril 2026 à 12:04 UTCinvestigating

   We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.

2. 21 avril 2026 à 12:12 UTCidentified

   We have identified the root cause of the degradation and are are fixing it. Next update in 1 hour

3. 21 avril 2026 à 12:30 UTCresolved

   This incident has been resolved.

1. 21 avril 2026 à 02:17 UTCinvestigating

   We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.

2. 21 avril 2026 à 02:36 UTCresolved

   This incident has been resolved.

1. 2 mars 2026 à 18:16 UTCinvestigating

   We are currently experiencing higher than normal uploading and processing times. We are working to resolve the issue as quickly as possible. Thank you for your patience.

2. 2 mars 2026 à 18:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2 mars 2026 à 20:27 UTCresolved

   This incident has been resolved.

1. 13 février 2026 à 08:29 UTCidentified

   We are currently experiencing file upload issues. We are working to resolve the issue as quickly as possible. Thank you for your patience.

2. 13 février 2026 à 10:02 UTCresolved

   This incident has been resolved.

1. 14 janvier 2026 à 20:05 UTCinvestigating

   We are currently experiencing delays in sending Sign emails to our users. We are working to resolve the issue as quickly as possible. Thank you for your patience.

2. 14 janvier 2026 à 20:20 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 14 janvier 2026 à 20:34 UTCresolved

   This incident has been resolved.

1. 2 janvier 2026 à 20:13 UTCinvestigating

   Update: We're getting closer to a solution. Our engineers are working to fix this problem.

2. 2 janvier 2026 à 21:50 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2 janvier 2026 à 23:25 UTCresolved

   We're back! Dropbox Sign should be up and running. Thanks for bearing with us.

1. 1 octobre 2025 à 15:12 UTCinvestigating

   We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

2. 1 octobre 2025 à 17:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 1 octobre 2025 à 19:27 UTCresolved

   This incident has been resolved.

1. 1 octobre 2025 à 13:55 UTCinvestigating

   We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

2. 1 octobre 2025 à 14:55 UTCresolved

   This incident has been resolved.

1. 4 août 2025 à 11:43 UTCinvestigating

   We are currently investigating performance problems with our site and API endpoints. Thank you for your patience while we work to resolve this issue.

2. 4 août 2025 à 13:36 UTCinvestigating

   We are continuing to investigate this issue.

3. 4 août 2025 à 14:53 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 4 août 2025 à 16:13 UTCresolved

   This incident has been resolved.

1. 4 août 2025 à 04:44 UTCinvestigating

   Sign features in PDF editor and Dropbox Mobile might not be working for some users. We’re working to fix the problem as quickly as we can.

2. 4 août 2025 à 05:20 UTCresolved

   This incident has been resolved.

1. 31 juillet 2025 à 17:42 UTCidentified

   We're having some trouble with our Sign services. We're working to fix the problem as quickly as we can.

2. 31 juillet 2025 à 19:07 UTCidentified

   We are continuing to work on a fix for this issue.

3. 31 juillet 2025 à 19:13 UTCmonitoring

   A fix has been implemented and we are monitoring this issue.

4. 31 juillet 2025 à 19:47 UTCresolved

   This incident has been resolved.

1. 15 juillet 2025 à 10:06 UTCinvestigating

   We are currently experiencing some issues in Sign. We are working to resolve the issue as quickly as possible. Thank you for your patience.

2. 15 juillet 2025 à 11:44 UTCresolved

   This incident has been resolved.

1. 2 juillet 2025 à 18:47 UTCinvestigating

   We are currently experiencing outages across our product suite. We are working to resolve the issue as quickly as possible. Thank you for your patience.

2. 2 juillet 2025 à 19:58 UTCresolved

   This incident has been resolved.

1. 14 mai 2025 à 18:35 UTCinvestigating

   We are currently investigating this issue.

2. 14 mai 2025 à 18:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 14 mai 2025 à 19:18 UTCresolved

   This incident has been resolved.

1. 1 mai 2025 à 21:54 UTCinvestigating

   Sign may be unavailable for some users. We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can.

2. 1 mai 2025 à 22:38 UTCinvestigating

   We are continuing to investigate this issue.

3. 2 mai 2025 à 01:29 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2 mai 2025 à 02:11 UTCresolved

   This incident has been resolved.

1. 9 janvier 2025 à 01:45 UTCinvestigating

   We are currently experiencing delays with sending signature requests, uploading files, finalizing documents. We are working to resolve the issue as quickly as possible. Thank you for your patience.

2. 9 janvier 2025 à 01:51 UTCresolved

   This incident has been resolved.