Historique des pannes de Duda

1. 4 septembre 2026 à 08:00 UTCinvestigating

   Nous enquêtons actuellement sur un problème qui amène Duda Vibe Chat à ne pas répondre. Impact: Vibe Chat est actuellement indisponible ou insensible. Les sites vivants fonctionnent normalement et ne sont pas touchés. Nous fournirons une autre mise à jour dès que nous avons plus d'informations.

2. 4 septembre 2026 à 09:06 UTCmonitoring

   Vibe Chat a été restauré et fonctionne actuellement normalement. Nous continuons de surveiller le service pour assurer la stabilité. Notre enquête a révélé que la question était liée à un incident mondial de la MNP, ce qui a influé sur la capacité d'intervention de Vibe Chat. Les sites vivants sont restés opérationnels tout au long de l'incident et n'ont pas été touchés. Nous poursuivrons la surveillance et fournirons des mises à jour supplémentaires si nécessaire.

3. 4 septembre 2026 à 09:49 UTCresolved

   La question touchant Vibe Chat a été entièrement résolue. Vibe Chat fonctionne maintenant normalement. Nous avons confirmé que le service est stable et nous considérons que cet incident est résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 31 août 2026 à 10:13 UTCidentified

   Certaines fonctionnalités de Duda Bookings sont actuellement défaillantes, ce qui peut affecter la capacité des utilisateurs d'utiliser certaines fonctionnalités de réservation. Notre équipe travaille activement sur un correctif, et nous fournirons des mises à jour à mesure que plus d'informations deviennent disponibles.

2. 31 août 2026 à 10:25 UTCresolved

   Le problème de certaines fonctionnalités de Duda Bookings a été résolu. Tous les services fonctionnent maintenant normalement. Merci de votre patience pendant que nous avons travaillé pour restaurer la fonctionnalité complète.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 5 août 2026 à 02:44 UTCinvestigating

   We're investigating an issue where some tabs in the editor controls are not responding as expected. Our team is actively working to identify the root cause and restore normal functionality. We'll provide updates as more information becomes available. Thank you for your patience.

2. 5 août 2026 à 03:24 UTCresolved

   The fix has been deployed, and we are currently monitoring the system to ensure stability and confirm that the issue does not recur. Thank you for your patience while we worked to resolve this incident.

1. 21 juillet 2026 à 07:57 UTCidentified

   Nous enquêtons actuellement sur une question touchant certaines fonctionnalités de Duda Bookings. Une solution est en cours, et nous travaillons à restaurer le service complet le plus rapidement possible. Les mises à jour seront affichées ici dès qu'elles seront disponibles.

2. 21 juillet 2026 à 09:34 UTCresolved

   Le problème touchant certaines fonctionnalités de Duda Bookings a été résolu et tous les services fonctionnent normalement. Nous nous excusons pour tout désagrément et apprécions votre patience.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 23 juin 2026 à 17:17 UTCmonitoring

   A fix to the previous incident impacting Duda Bookings has been implemented and we are now monitoring the results.

2. 24 juin 2026 à 01:01 UTCresolved

   This incident has been resolved.

1. 23 juin 2026 à 13:47 UTCidentified

   We are currently experiencing degraded performance with Duda Bookings. Some functionalities may be failing or responding more slowly than expected. Our team has identified the issue and is actively working on a fix. We will provide further updates as more information becomes available.

2. 23 juin 2026 à 16:59 UTCmonitoring

   A fix has been implemented and we are now monitoring the results.

3. 23 juin 2026 à 17:10 UTCresolved

   This incident has been resolved.

1. 16 juin 2026 à 19:55 UTCinvestigating

   We have received several reports of issues with the storefront on our third party store integration. We are working with our vendor to resolved this as soon as possible. We will continue to update here with more information.

2. 16 juin 2026 à 19:55 UTCinvestigating

   We are continuing to investigate this issue.

3. 16 juin 2026 à 20:04 UTCmonitoring

   We now believe this issue is resolved, and we are continuing to monitor.

4. 16 juin 2026 à 20:57 UTCresolved

   This incident has been resolved.

1. 5 juin 2026 à 10:01 UTCidentified

   We are currently experiencing degraded performance affecting the Editor and Dashboard. Users may notice slower loading times or intermittent issues when using these areas. Our team has identified the issue and is actively working on a resolution. We will provide further updates as soon as more information becomes available or once the issue is resolved. Thank you for your patience.

2. 5 juin 2026 à 10:45 UTCmonitoring

   We have deployed a fix for the issue causing degraded performance in the Editor and Dashboard. The system is currently under monitoring to ensure stability and confirm full resolution. We will continue to observe system performance and provide further updates if needed.

3. 5 juin 2026 à 11:29 UTCresolved

   The issue causing degraded performance in the Editor and Dashboard has been resolved. A fix has been deployed and the system has been monitored to confirm stability. All services are now operating normally. Thank you for your patience while we addressed this issue.

1. 22 avril 2026 à 15:16 UTCinvestigating

   We’ve detected an issue affecting the editor and are currently investigating the root cause. We’ll share updates as soon as we have more information. Thanks for your patience.

2. 22 avril 2026 à 16:05 UTCresolved

   This incident has been resolved.

1. 8 janvier 2026 à 17:16 UTCinvestigating

   We are currently investigating reports of errors and slowness in the Duda Editor. We will update here as soon as we have more information.

2. 8 janvier 2026 à 18:37 UTCmonitoring

   We have implemented a fix and will continue to monitor for instability and errors.

3. 8 janvier 2026 à 20:49 UTCresolved

   This issue has been resolved. If you are experiencing any additional issues, please reach out to support.

1. 30 décembre 2025 à 18:08 UTCinvestigating

   We are investigating reports of slowness and inaccessibility of the Editor. We will update as soon as we have more information.

2. 30 décembre 2025 à 18:08 UTCinvestigating

   We are continuing to investigate this issue.

3. 30 décembre 2025 à 19:09 UTCmonitoring

   A fix has been implemented and we are continuing to monitor the Editor behavior.

4. 30 décembre 2025 à 21:12 UTCinvestigating

   We continue to see degraded performance in the editor and are investigating.

5. 30 décembre 2025 à 21:33 UTCmonitoring

   The Editor is functioning normally and we will continue to monitor.

6. 30 décembre 2025 à 22:19 UTCresolved

   This incident has been resolved.

1. 26 décembre 2025 à 19:35 UTCinvestigating

   We have received reports that several Apps in the Duda App Store are currently unable to be installed. We are investigating this issue and will provide an update as soon as one is available.

2. 26 décembre 2025 à 21:30 UTCresolved

   This issue has been resolved.

1. 18 novembre 2025 à 12:46 UTCidentified

   We've identified the service we use for our native Booking is experiencing downtime due to Cloudflare issues

2. 18 novembre 2025 à 13:59 UTCidentified

   We've identified that our Native Ecommerce's automatic shipping rate service, Easyship, is also being impacted by Cloudflare's issues

3. 18 novembre 2025 à 19:01 UTCresolved

   We have confirmed all issues have now been resolved. If you continue to see any issues, please reach out to Support.

1. 22 octobre 2025 à 09:06 UTCinvestigating

   Our third-party store provider has identified degraded performance on the Storefront and Store Admin page. Some live stores are also experiencing disruptions as a result, some store pages may not be active. Their team is actively investigating the root cause. We will provide updates as more information becomes available. Native Duda stores are not effected and are operational

2. 22 octobre 2025 à 14:05 UTCresolved

   Our third-party store provider has resolved the issue causing degraded performance on the Storefront and Store Admin page. All services are now operating normally. We will continue to monitor to ensure full stability.

1. 20 octobre 2025 à 16:30 UTCinvestigating

   We are currently experiencing issues with some services due to a disruption affecting Amazon Web Services (AWS). Our team is investigating and monitoring AWS’s status while working to mitigate impact. Further updates will be provided as more information becomes available.

2. 20 octobre 2025 à 19:06 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 octobre 2025 à 19:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 20 octobre 2025 à 23:42 UTCresolved

   This incident has been resolved.

1. 20 octobre 2025 à 07:59 UTCinvestigating

   We are currently experiencing issues with some services due to a disruption affecting Amazon Web Services (AWS). Our team is investigating and monitoring AWS’s status while working to mitigate impact. Further updates will be provided as more information becomes available.

2. 20 octobre 2025 à 08:04 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 octobre 2025 à 08:56 UTCidentified

   AWS has identified an infrastructure issue affecting multiple services. We are monitoring the situation closely as it impacts our platform’s functionality. Impact: Some users may experience issues logging in to the dashboard and using native store features. Next Update: We will share another update as soon as AWS provides more information or the issue is resolved.

4. 20 octobre 2025 à 09:36 UTCmonitoring

   AWS reports significant signs of recovery, and most requests are now succeeding. Some residual impact may remain as AWS works through a backlog of queued requests. Our services are also showing improvement, and we’ll continue to monitor until full recovery is confirmed.

5. 20 octobre 2025 à 10:06 UTCresolved

   AWS has reported that the issue has been fully resolved. All our services have returned to normal operation, and monitoring confirms system stability. We’ll continue to keep an eye on performance, but no further impact is expected.

1. 25 juin 2025 à 19:45 UTCinvestigating

   Issue regarding reports of errors in the editor has been resolved.

2. 25 juin 2025 à 19:54 UTCresolved

   This incident has been resolved.

1. 10 juin 2025 à 14:49 UTCidentified

   We are currently experiencing issues with our AI-powered features due to an ongoing incident with the OpenAI API, which powers our AI features. OpenAI has identified the root cause and is actively working on a mitigation. This may result in elevated errors or slower performance when using AI features on our platform. We are monitoring the situation closely and will provide updates as they become available. Thank you for your patience.

2. 10 juin 2025 à 19:43 UTCresolved

   This incident has been resolved.

1. 9 juin 2025 à 19:17 UTCinvestigating

   We are currently investigating issues with collections and will provide an update as soon as possible.

2. 9 juin 2025 à 19:41 UTCinvestigating

   We are continuing to investigate this issue.

3. 9 juin 2025 à 22:16 UTCresolved

   This incident has been resolved.

1. 8 mai 2025 à 13:08 UTCinvestigating

   Our third-party store provider has identified an issue affecting their server, which is currently preventing the Store Control Panel from loading. Some live stores are also experiencing disruptions as a result. Their team is actively investigating the root cause. We will provide updates as more information becomes available.

2. 8 mai 2025 à 13:39 UTCidentified

   Our third-party store provider has identified the root cause of the issue affecting the Store Control Panel and some live stores. They are currently implementing a fix. We will continue to monitor the situation and provide updates as the resolution progresses.

3. 8 mai 2025 à 13:57 UTCmonitoring

   A fix has been implemented by our third-party store provider for the issue affecting the Store Control Panel and some live stores. We are currently monitoring the results to ensure stability. Further updates will be provided as needed.

4. 8 mai 2025 à 14:32 UTCresolved

   The issue affecting the Store Control Panel and some live stores has been successfully resolved by our third-party store provider. Systems are now fully operational and stable. We will continue to monitor for any irregularities, but no further impact is expected.