Historique des pannes de Endicia

1. 27 octobre 2026 à 21:58 UTCmonitoring

   À compter du 23 octobre 2026, les autorités douanières allemandes n'acceptent plus les importations de DDU (droits livrés non payés). Les services GlobalPost et GAP DDU ne peuvent plus être utilisés pour les expéditions vers l'Allemagne, et les étiquettes créées avec ces services retourneront une erreur. GlobalPost Plus et GlobalPost Plus (droits et taxes inclus) restent disponibles pour l'Allemagne.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 19 juin 2026 à 15:30 UTCinvestigating

   We are currently aware of an issue impacting Endicia Label Server. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

2. 19 juin 2026 à 15:32 UTCinvestigating

   We are continuing to investigate this issue.

3. 19 juin 2026 à 19:01 UTCresolved

   This incident has been resolved.

1. 20 avril 2026 à 18:47 UTCinvestigating

   Endicia is currently experiencing a technical issue that we are working to resolve. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

2. 20 avril 2026 à 18:57 UTCresolved

   Endicia Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.

1. 5 mars 2026 à 17:11 UTCmonitoring

   Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability. UPS is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently. FedEx has resumed pickup and delivery services across the Middle East, where it is safe to do so.  Customers shipping to or from the region will experience extended transit times. USPS: Specific military ZIP Codes across Europe and the Middle East are suspended temporarily for all mailing services until further notice. GlobalPost: Several Middle Eastern countries are temporarily suspended for all mailing services until further notice. For the most up-to-date information, please visit each carrier’s service alert pages linked above.

1. 11 février 2026 à 22:03 UTCinvestigating

   Our Engineers have identified an issue that may affect some of our customers' ability to reset passwords on their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

2. 11 février 2026 à 22:17 UTCresolved

   This incident has been resolved.

1. 7 janvier 2026 à 00:51 UTCinvestigating

   Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

2. 7 janvier 2026 à 01:18 UTCresolved

   Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

1. 6 novembre 2025 à 17:35 UTCinvestigating

   We are aware of an issue impacting the ability to add a new payment method to your Endicia account. Our engineers are currently investigating and an update will be provided as soon as one is available.

2. 6 novembre 2025 à 18:12 UTCresolved

   This incident has been resolved.

1. 20 octobre 2025 à 17:47 UTCmonitoring

   Endicia software and API may currently be experiencing some performance issues due to the ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history

2. 21 octobre 2025 à 01:03 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 21 octobre 2025 à 01:21 UTCresolved

   The earlier AWS-related service disruption has been resolved. Endicia software and API operations have returned to normal as of 15:53 PDT, according to AWS. We’ll continue to monitor for stability, but no further impact is expected.

1. 10 octobre 2025 à 17:32 UTCinvestigating

   Endicia Engineers have identified an issue that may affect some of our customers' ability to login, as well as see transactions in their Printed Postage History Report, Refund Section, and SCAN Form. We are working to quickly resolve this issue and will provide an update when it's available. We apologize for the inconvenience.

2. 10 octobre 2025 à 17:36 UTCinvestigating

   We are continuing to investigate this issue.

3. 10 octobre 2025 à 18:11 UTCresolved

   The issue impacting some customers’ ability to view transactions in their Printed Postage History Report, Refund Section, and SCAN Forms has been resolved. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

1. 8 octobre 2025 à 15:12 UTCinvestigating

   Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

2. 8 octobre 2025 à 19:58 UTCinvestigating

   We are continuing to investigate this issue.

3. 9 octobre 2025 à 16:48 UTCresolved

   This incident has been resolved.

1. 8 octobre 2025 à 01:12 UTCinvestigating

   Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

2. 8 octobre 2025 à 14:08 UTCinvestigating

   We are continuing to investigate this issue.

3. 8 octobre 2025 à 15:07 UTCresolved

   This incident has been resolved.

1. 29 septembre 2025 à 17:18 UTCinvestigating

   Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

2. 29 septembre 2025 à 19:32 UTCresolved

   This incident has been resolved.

1. 23 septembre 2025 à 18:16 UTCinvestigating

   Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

2. 24 septembre 2025 à 00:44 UTCinvestigating

   Endicia Engineers have resolved the login issues with the web and downloadable clients, however, the history page will be temporarily unavailable for a brief period. We are working to quickly restore this functionality and will provide an update when it's available.  We apologize for the inconvenience.

3. 24 septembre 2025 à 15:41 UTCresolved

   This incident has been resolved.

1. 27 août 2025 à 18:57 UTCinvestigating

   Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

2. 28 août 2025 à 01:03 UTCresolved

   Endicia Engineers have resolved the log in issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

1. 14 août 2025 à 15:24 UTCmonitoring

   Endicia is aware of the technical issues impacting UPS rates. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!

2. 14 août 2025 à 16:56 UTCresolved

   This incident has been resolved.

1. 12 août 2025 à 15:16 UTCinvestigating

   Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

2. 12 août 2025 à 16:30 UTCresolved

   This incident has been resolved.

1. 29 juillet 2025 à 19:21 UTCinvestigating

   Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

2. 29 juillet 2025 à 19:26 UTCresolved

   This incident has been resolved.

1. 7 juillet 2025 à 13:48 UTCinvestigating

   Endicia is currently experiencing a technical issue that impacts the creation of Scan Forms. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

2. 7 juillet 2025 à 13:59 UTCinvestigating

   We are continuing to investigate this issue.

3. 7 juillet 2025 à 17:12 UTCresolved

   This incident has been resolved.

1. 18 juin 2025 à 20:08 UTCinvestigating

   Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

2. 19 juin 2025 à 00:54 UTCresolved

   Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

1. 9 juin 2025 à 22:47 UTCmonitoring

   Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.

2. 25 août 2025 à 21:50 UTCresolved

   This incident has been resolved.