Historique des pannes de Float

1. 21 octobre 2026 à 19:35 UTCresolved

   Le 21 octobre 2026, une vulnérabilité à la sécurité a été divulguée publiquement dans un logiciel populaire utilisé dans l'ensemble de l'industrie, y compris dans certaines parties de notre infrastructure Web. Dès la divulgation, notre équipe d'ingénieurs a rapidement évalué l'impact potentiel sur les services de Float, mis en oeuvre des mesures de protection provisoires et déployé des mises à jour de sécurité émises par les fournisseurs dans tous les systèmes touchés. Toutes les mises à jour ont été appliquées sans interruption de service. Notre enquête n'a trouvé aucune preuve que cette vulnérabilité a été exploitée contre Float ou que les données des clients ont été affectées. Nous continuons de surveiller notre environnement dans le cadre de nos pratiques de sécurité normalisées. Aucune action n'est requise des clients. Si vous avez des questions, veuillez contacter notre équipe de soutien. Mise à jour — 22 octobre 2026 : À titre de référence, cet incident a porté sur deux vulnérabilités liées à l'exécution PHP, CVE-2026-109618 et CVE-2026-109619, appelées collectivement "PHP2Shell"

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 9 octobre 2026 à 08:34 UTCresolved

   Entre 14h30 et 15h00 UTC le 8 octobre 2026, certains clients n'ont pas pu atteindre Float. Nous avons identifié la cause comme une mise à jour régulière de la configuration du réseau, ce qui a entraîné des problèmes inattendus et isolés de disponibilité. Le problème a été résolu, et nous travaillons avec notre fournisseur pour nous assurer qu'il ne se reproduise pas.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 14 mai 2026 à 08:37 UTCinvestigating

   We are currently experiencing issues with the search and filter function. Our team is actively working on a fix.

2. 14 mai 2026 à 08:48 UTCmonitoring

   We've implemented a fix for the issues reported with the search and filter function. We are actively monitoring performance.

3. 14 mai 2026 à 19:42 UTCresolved

   The issue affecting the search and filter has been resolved, and the system is now operating normally.

1. 14 mai 2026 à 07:31 UTCinvestigating

   There is an issue with one of our infrastructure providers that may be resulting in errors or delays in data propagation in Float. Based on our initial assessment, core functionalities should not be impacted. We're monitoring the issue and we will update when we know more.

2. 14 mai 2026 à 09:26 UTCmonitoring

   The issue has been identified by the infrastructure provider and a fix has been applied. We will continue to monitor our services to make sure everything recovered properly.

3. 14 mai 2026 à 09:26 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 14 mai 2026 à 15:56 UTCresolved

   This incident has been resolved.

1. 13 mars 2026 à 13:45 UTCinvestigating

   We are currently experiencing issues with the Search function. Our team is actively working on a fix.

2. 13 mars 2026 à 15:06 UTCmonitoring

   We've implemented a fix for the issues reported with the Search function. We are actively monitoring performance to confirm the issue has been fully resolved.

3. 13 mars 2026 à 15:28 UTCresolved

   The issue affecting Search has been resolved, and the system is now operating normally.

1. 6 février 2026 à 19:35 UTCinvestigating

   We're currently investigating issues with our search service. Newly changed items may not be visible in search.

2. 6 février 2026 à 19:55 UTCidentified

   We've identified the issue and we're working to resolve it.

3. 7 février 2026 à 00:44 UTCresolved

   The issue is resolved.

1. 5 décembre 2025 à 09:17 UTCinvestigating

   We are currently investigating reports of issues accessing Float.com due to an issue with an upstream provider. We are continuing to investigate and will share additional details as soon as they become available.

2. 5 décembre 2025 à 09:27 UTCmonitoring

   The issue with an upstream provider has been resolved and we're continuing to monitor Float.com.

3. 5 décembre 2025 à 09:41 UTCresolved

   The issue with the upstream provider has now been resolved.

1. 20 octobre 2025 à 20:11 UTCinvestigating

   We've observed an issue with services causing the reports and search to fail. We're investigating the issue and will report here as soon as identified and resolved.

2. 20 octobre 2025 à 22:46 UTCmonitoring

   The issue was identified to be related to global internet disruptions caused by an AWS outage. We've implemented a fix to resolve the problems affecting reports and search, as well as another issue identified with integrations. We're now monitoring the services to ensure there are no further disruptions.

3. 21 octobre 2025 à 13:58 UTCresolved

   This incident has been resolved. Reports, search, and integrations are back to normal operation.

1. 18 juillet 2025 à 16:04 UTCidentified

   There is an issue with Google Cloud our infrastructure provider that may be causing issues with; Logins with Google, slow responses in the float app, some requests may need to be retried. We're monitoring the issue and we will update when we know more.

2. 18 juillet 2025 à 18:57 UTCresolved

   This incident has been resolved.

1. 1 juillet 2025 à 01:08 UTCinvestigating

   We've observed an issue that teams are unable to add new Projects from the Allocations modal.

2. 1 juillet 2025 à 02:25 UTCmonitoring

   We've deployed a fix for adding new Projects from the Allocations modal.

3. 1 juillet 2025 à 03:50 UTCresolved

   This incident has been resolved.

1. 12 juin 2025 à 19:04 UTCidentified

   We have identified an issue with our hosting provider Google Cloud which is affecting the Float Application. Issues for customers include slow loading times, or loading failures of the Float Application. We're working on the issue now and will continue to update.

2. 12 juin 2025 à 21:56 UTCmonitoring

   While there are still issues with our underlying provider we've seen stabilisation for the Float Application. We'll continue to monitor and update.

3. 12 juin 2025 à 23:10 UTCresolved

   Issue is resolved.

1. 27 février 2025 à 11:41 UTCidentified

   We've identified issues with response times for the Float Application while performing routine changes. We're actively working to implement a fix and will update as we progress.

2. 27 février 2025 à 12:42 UTCmonitoring

   We've implemented a fix and are now monitoring

3. 27 février 2025 à 12:59 UTCresolved

   This issue has been resolved.

1. 22 janvier 2025 à 09:12 UTCinvestigating

   We have some issues with requests to the Float application. While we've identified the issue there may still be problems with some requests made to Float while we identify a fix.

2. 22 janvier 2025 à 15:51 UTCresolved

   We've identified and released some changes to support previous issues. We'll continue to monitor going forward.

1. 9 juillet 2024 à 21:07 UTCinvestigating

   The float.com site is inaccessible for some people, we're investigating the issue. The float app continues to work fine and workflows for teams using the resource management tool is not affected.

2. 10 juillet 2024 à 09:22 UTCresolved

   A patch has been issued and we're monitoring.

1. 7 mars 2024 à 21:03 UTCinvestigating

   We are investigating an issue with our cloud provider that is causing problems for customers viewing their schedules.

2. 7 mars 2024 à 21:23 UTCidentified

   We've identified the issue and are working to resolve it.

3. 7 mars 2024 à 21:33 UTCmonitoring

   We implemented a fix and can see the problem has stopped. We're monitoring now to check it doesn't re-occur.

4. 7 mars 2024 à 22:00 UTCresolved

   This incident has been resolved.

1. 5 mars 2024 à 16:08 UTCinvestigating

   We are experiencing degraded performance from our 3rd party identity provider, causing high latency for SSO authentication.

2. 5 mars 2024 à 17:03 UTCresolved

   This incident has been resolved.

1. 30 janvier 2024 à 12:34 UTCidentified

   An issue with database connectivity has been identified while running a routine deployment. We're working to get Float back up and operational.

2. 30 janvier 2024 à 13:06 UTCmonitoring

   We've implemented a failover for our production database and we're seeing healthy requests and responses. We'll continue to monitor the situation.

3. 30 janvier 2024 à 13:48 UTCresolved

   The issue has been resolved.

1. 7 septembre 2023 à 08:24 UTCinvestigating

   We're currently investigating issues with the Float App. We'll update as soon as we know more.

2. 7 septembre 2023 à 09:15 UTCresolved

   A fix has been implemented and the service is back online.

1. 23 août 2023 à 20:03 UTCidentified

   We have identified a problem with an upstream provider that is causing requests to fail. We're working on a fix now.

2. 23 août 2023 à 20:30 UTCmonitoring

   We've released a fix Float App users will be receiving successful responses now. We will continue to monitor the situation.

3. 23 août 2023 à 21:45 UTCresolved

   The issue has been resolved.

1. 21 août 2023 à 07:01 UTCidentified

   An issue with an upstream provider is causing problems with Float. Some customers may experience longer loading times and some failed requests.

2. 21 août 2023 à 09:24 UTCmonitoring

   Our monitoring is indicating the problem is subsiding, we'll continue to monitor.

3. 21 août 2023 à 12:55 UTCresolved

   The issue is resolved.