Historique des pannes de Freedompay

1. 1 septembre 2026 à 23:59 UTCinvestigating

   FreedomPay enquête actuellement sur les rapports de latence de traitement des transactions et des délais avec Network International - MEA. Les équipes de soutien enquêtent actuellement sur l'incident et FreedomPay continuera de fournir des mises à jour à ses clients.

2. 2 septembre 2026 à 00:23 UTCresolved

   Le traitement des transactions est revenu à la normale et tous les problèmes ont été résolus. Pour des questions ou des commentaires, veuillez contacter votre gestionnaire de relations Réseau International - MEA.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 14 juillet 2026 à 13:21 UTCinvestigating

   FreedomPay enquête actuellement sur les rapports de latence de traitement des transactions et des délais avec Global Payments Heartland - États-Unis. Les équipes de soutien enquêtent actuellement sur l'incident et FreedomPay continuera de fournir des mises à jour à ses clients.

2. 14 juillet 2026 à 13:36 UTCresolved

   Le traitement des transactions est revenu à la normale et tous les problèmes ont été résolus. Pour des questions ou des commentaires, veuillez contacter votre gestionnaire de relations Global Payments Heartland - US.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 12 juillet 2026 à 02:55 UTCinvestigating

   FreedomPay enquête actuellement sur les rapports de latence de traitement des transactions et des délais avec Global Blue - Currency Select - Australie. Les équipes de soutien enquêtent actuellement sur l'incident et FreedomPay continuera de fournir des mises à jour à ses clients.

2. 12 juillet 2026 à 03:08 UTCresolved

   Le traitement des transactions est revenu à la normale et tous les problèmes ont été résolus. Pour toute question ou commentaire, veuillez contacter votre gestionnaire de relations Global Blue - Currency Select - Australia.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 4 juillet 2026 à 12:48 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Blue - Currency Select - Australia. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 4 juillet 2026 à 13:12 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.

1. 28 juin 2026 à 11:07 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Network International - MEA. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 28 juin 2026 à 11:23 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Network International - MEA relationship manager.

1. 23 juin 2026 à 19:41 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Worldpay's Worldwide Payment Gateway - WPG. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 23 juin 2026 à 19:48 UTCmonitoring

   FreedomPay is in contact with Worldpay's Worldwide Payment Gateway - WPG and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. 23 juin 2026 à 20:37 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Worldpay's Worldwide Payment Gateway - WPG relationship manager.

1. 23 juin 2026 à 09:39 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments UCP U.K.. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 23 juin 2026 à 09:46 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Payments UCP U.K. relationship manager.

1. 23 juin 2026 à 08:27 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Freeway. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 23 juin 2026 à 08:30 UTCmonitoring

   FreedomPay has identified the issue causing transaction processing latency with Freeway.  FreedomPay's Incident Response team is currently addressing issue and will update clients once the issue has been resolved.

3. 23 juin 2026 à 09:38 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved.

1. 19 juin 2026 à 13:06 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Blue - Currency Select - Australia. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 19 juin 2026 à 13:41 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.

1. 16 juin 2026 à 13:10 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with FEXCO. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 16 juin 2026 à 13:40 UTCmonitoring

   FreedomPay is in contact with FEXCO and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. 16 juin 2026 à 14:13 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved.

1. 16 juin 2026 à 10:54 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments Heartland - US. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 16 juin 2026 à 11:06 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Payments Heartland - US relationship manager.

1. 10 juin 2026 à 17:52 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with De Lange Landen Processing Platform. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 10 juin 2026 à 18:56 UTCresolved

   transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your De Lange Landen Processing Platform relationship manager.

1. 10 juin 2026 à 16:29 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Freeway. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 10 juin 2026 à 17:00 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved.

1. 10 juin 2026 à 16:08 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Hosted Payment Controls. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 10 juin 2026 à 17:00 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved.

1. 9 juin 2026 à 09:24 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Mastercard TSPI. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 9 juin 2026 à 10:01 UTCmonitoring

   FreedomPay is in contact with Mastercard TSPI and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. 9 juin 2026 à 10:57 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Mastercard TSPI relationship manager.

1. 29 mai 2026 à 03:43 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments Heartland - US. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 29 mai 2026 à 04:17 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Payments Heartland - US relationship manager.

1. 17 mai 2026 à 08:21 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Blue - Currency Select - Australia. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 17 mai 2026 à 13:06 UTCmonitoring

   FreedomPay is in contact with Global Blue - Currency Select - Australia and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. 17 mai 2026 à 15:30 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.

1. 17 mai 2026 à 05:12 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Blue - Currency Select - Australia. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 17 mai 2026 à 06:05 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.

1. 4 mai 2026 à 10:44 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Redsys - Europe. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 4 mai 2026 à 10:50 UTCmonitoring

   FreedomPay is in contact with Redsys - Europe and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. 4 mai 2026 à 11:09 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Redsys - Europe relationship manager.

1. 23 avril 2026 à 12:00 UTCinvestigating

   We are currently investigating this issue.

2. 23 avril 2026 à 12:53 UTCmonitoring

   FreedomPay is in contact with Global Blue - Currency Select - Australia and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. 23 avril 2026 à 14:31 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.