Satellite messaging delays
- investigating
We are experiencing technical issues causing satellite messaging delays (for some SBD satellite devices). This does not affect SOS messaging.
55 Garmin Inreach incidents · juin 2025 — official updates, affected components, duration and resolution details.
We are experiencing technical issues causing satellite messaging delays (for some SBD satellite devices). This does not affect SOS messaging.
L'activation de l'abonnement, la modification du plan et les demandes d'annulation sont actuellement retardées. Toute action en cours sera menée à bien une fois la question réglée. Nous vous recommandons d'attendre d'activer ou de modifier les abonnements jusqu'à ce que ce problème soit résolu.
Un correctif a été mis en place et nous suivons les résultats.
Cet incident a été résolu.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Les activations de l'appareil Iridium, les modifications du plan et les annulations sont actuellement retardées. Tout changement en cours sera effectué lorsque le service sera rétabli. Nous recommandons d'attendre d'activer, de désactiver ou de modifier les plans de votre appareil jusqu'à ce que cet incident soit résolu.
Nous continuons d'enquêter sur cette question.
Cet incident a été résolu.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Some customers may experience issues accessing the Explore website. These issues do not impact device messaging or SOS functionality.
This incident has been resolved.
Certains clients peuvent éprouver des problèmes avec la visualisation de certains appareils Alpha LTE dans la carte Alpha App. Le problème a été identifié et une solution est en cours de mise en oeuvre.
Cet incident a été résolu.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Iridium device activations, plan changes, and cancellations are currently delayed. Any pending changes will complete when service is restored. We recommend waiting to activate, deactivate, or change plans on your device until this incident is resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
inReach subscription service activations, plan changes and deactivations are currently delayed.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
Garmin subscription services are currently experiencing issues. Subscription management features, including activations, plan changes, and cancellations, may be impacted.
This incident has been resolved.
Some customers are experiencing degraded performance affecting syncing in Explore, Messenger, Earthmate, Alpha, Tread, and other applications.
We are continuing to investigate this issue.
This incident has been resolved.
We are currently investigating an issue impacting messaging for some inReach customers.
This incident has been resolved
Some inReach customers may be experiencing delays with messaging. We are actively investigating the issue.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The Garmin Messenger Mobile App, Earthmate Mobile App, and Explore Mobile App have been experiencing issues with sync in the Europe, Middle East, and Africa region. We are currently investigating this issue.
We are continuing to investigate this issue.
We are continuing to monitor sync performance in the Europe, Middle East, and Africa region, but have seen improved performance since approximately 11:00 EST (15:00 UTC).
This incident has been resolved.
We are currently investigating an issue which may cause delays in being able to manage your subscription plan.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Start Time: 7:00 AM Eastern Impact: Some customers in the Europe region will experience timeouts when performing syncs and other actions in Explore, Messenger, Earthmate, Alpha, Tread, and other applications
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
Garmin subscription services are currently experiencing issues. Subscription management features, including activations, plan changes, and cancellations, may be impacted.
This incident has been resolved.
The inReach Desktop App, Earthmate Mobile App and Explore Mobile App have been experiencing issues with sync.
This incident has been resolved.
We are currently investigating an issue affecting SMS messaging for customers in certain regions.
This incident has been resolved.