Historique des pannes de Goodtime

1. 30 juillet 2026 à 12:44 UTCinvestigating

   Nous enquêtons actuellement sur cette question.

2. 30 juillet 2026 à 14:14 UTCmonitoring

   Les agents d'IA de Goodtime ont connu une charge plus élevée que d'habitude et les services Cori / agentic sont toujours en baisse. L'équipe travaille sur la question. Des services réguliers de planification sont disponibles.

3. 30 juillet 2026 à 16:18 UTCmonitoring

   Le problème a été identifié et l'équipe met en oeuvre une solution.

4. 30 juillet 2026 à 16:19 UTCidentified

   Le problème a été identifié et une solution est en cours de mise en oeuvre.

5. 30 juillet 2026 à 16:58 UTCmonitoring

   Un correctif a été mis en place et nous suivons les résultats.

6. 30 juillet 2026 à 16:59 UTCmonitoring

   Nous restons à l'affût de tout autre problème.

7. 30 juillet 2026 à 17:05 UTCresolved

   Cet incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 17 avril 2026 à 16:59 UTCinvestigating

   Lever is currently experiencing a partial outage. As a result, GoodTime customers using the Lever integration may experience sync failures and missing candidate or job data. Details on the issue are available on Lever's status page: https://status.lever.co/ Our team is actively monitoring the situation and coordinating with Lever. We will provide updates here as new information becomes available. We apologize for the inconvenience.

2. 17 avril 2026 à 23:12 UTCresolved

   The issue has been resolved by Lever / Cloudflare.

1. 4 novembre 2025 à 14:12 UTCinvestigating

   Some users have reported that new candidates are not appearing when using the search bar. We are actively investigating this issue.

2. 4 novembre 2025 à 14:23 UTCidentified

   Search results are now up to date but with reduced information showing in the search panel. We will continue to work on resolving this issue.

3. 5 novembre 2025 à 13:14 UTCresolved

   This incident has been resolved.

1. 24 octobre 2025 à 14:44 UTCinvestigating

   Goodtime users may experience degraded performance while using Goodtime Hire. The team is looking the cause.

2. 24 octobre 2025 à 15:13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 24 octobre 2025 à 15:14 UTCmonitoring

   The issue has been identified and mitigated. Response times should return to normal for all customers

4. 24 octobre 2025 à 15:53 UTCresolved

   This incident has been resolved.

1. 20 octobre 2025 à 08:52 UTCinvestigating

   We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.

2. 20 octobre 2025 à 08:53 UTCidentified

   We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.

3. 20 octobre 2025 à 09:50 UTCmonitoring

   AWS has reported significant signs of recovery. The scheduling workflow might still be affected for some customers but overall we are seing services working again.

4. 20 octobre 2025 à 14:53 UTCmonitoring

   Goodtime scheduling might still be affected as AWS still reports some issues with services in their us-east-1 region. We will continue to monitor the situation

5. 20 octobre 2025 à 19:12 UTCmonitoring

   We are still seeing intermittent outages from AWS that are affecting the use of Goodtime.

6. 20 octobre 2025 à 21:51 UTCmonitoring

   AWS is anticipating full recovery of the backlog over the next two hours. However Goodtime is still experiencing intermittent outages and slow response times. The Goodtime team will continue to monitor the situation

7. 20 octobre 2025 à 23:47 UTCresolved

   The incident has been resolved. We will continue monitoring all services.

1. 9 octobre 2025 à 16:25 UTCinvestigating

   Some customers have reported issues with the candidate search. We are investigating this issue.

2. 9 octobre 2025 à 16:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 octobre 2025 à 16:36 UTCresolved

   This incident has been resolved.

1. 16 avril 2025 à 19:25 UTCidentified

   Due to a Zoom outage, we are seeing elevated numbers of issues when attempting to utilize Zoom.

2. 16 avril 2025 à 21:01 UTCresolved

   We are no longer seeing errors when accessing Zoom. If you continue experiencing Zoom issues, please refer to this page: https://status.zoom.us/

1. 26 mars 2025 à 20:14 UTCidentified

   We are receiving an elevated rate of Greenhouse API errors for a subset of Greenhouse customers. We are reaching out to the Greenhouse team to report the issue

2. 26 mars 2025 à 23:25 UTCresolved

   Greenhouse has resolved the Performance Degradation incident on their platform. For more details, please visit their status page https://status.greenhouse.io/incidents/xq17ymcypyb1

1. 14 mars 2025 à 16:43 UTCinvestigating

   Goodtime is experiencing sync issues with Google Calendar events. We are currently investigating the issue

2. 14 mars 2025 à 19:23 UTCmonitoring

   The issue has been resolved. WE are monitoring the situation

3. 14 mars 2025 à 21:05 UTCresolved

   This incident has been resolved.

1. 18 février 2025 à 15:31 UTCidentified

   Some customers may experience intermittent issues with the Lever integration. More information on the outage can be found here: https://status.lever.co/incidents/r94mjyqwbxtv

2. 18 février 2025 à 19:03 UTCmonitoring

   Lever has indicated that service should be returning to normal. We will continue to monitor. More information on the issue can be found here: https://status.lever.co/incidents/r94mjyqwbxtv

3. 18 février 2025 à 19:45 UTCresolved

   This incident has been resolved.

1. 14 février 2025 à 17:01 UTCinvestigating

   Some customers are experiencing sync issues with the Greenhouse sync. Our engineering team is investigating

2. 14 février 2025 à 20:19 UTCinvestigating

   Greenhouse is investigating the issue and will get back to us shortly.

3. 14 février 2025 à 22:29 UTCinvestigating

   We are continuing to investigate this issue.

4. 17 février 2025 à 20:22 UTCresolved

   This incident has been resolved.

1. 13 février 2025 à 14:51 UTCidentified

   We are aware that some emails are not being sent at the moment. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.

2. 13 février 2025 à 16:29 UTCidentified

   Email sends are returning to normal levels. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.

3. 13 février 2025 à 17:13 UTCmonitoring

   We are seeing emails return to normal.

4. 13 février 2025 à 18:06 UTCmonitoring

   We are continuing to monitor email send rates

5. 13 février 2025 à 18:44 UTCresolved

   This incident has been resolved.

1. 25 novembre 2024 à 18:29 UTCmonitoring

   This issue may impact scheduling for customer using O365. We will continue to monitor this situation.

2. 25 novembre 2024 à 18:30 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 26 novembre 2024 à 16:09 UTCresolved

   This incident has been resolved.

1. 13 novembre 2024 à 14:30 UTCinvestigating

   Some users have reported issues with the availability window on Schedule Now and Request Availability. We are investigating.

2. 13 novembre 2024 à 14:42 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 13 novembre 2024 à 14:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 13 novembre 2024 à 14:47 UTCresolved

   This incident has been resolved.

1. 4 novembre 2024 à 18:05 UTCmonitoring

   Greenhouse has been identified and remediated the issue. All systems have been stable since 12:50PM EST. See more at: https://status.greenhouse.io/

2. 5 novembre 2024 à 03:42 UTCresolved

   This incident has been resolved.

1. 30 octobre 2024 à 15:31 UTCmonitoring

   Some customers have reported issues with information syncs for Workday. This issue has been identified and we are monitoring as information syncs catch up.

2. 30 octobre 2024 à 20:23 UTCresolved

   This incident has been resolved.

1. 17 septembre 2024 à 17:38 UTCresolved

   We identified an elevated level of API errors and immediately resolved the issue.

1. 20 août 2024 à 17:28 UTCinvestigating

   Greenhouse updated their UI - As a result, the buttons "Open in Goodtime" and "Message in Goodtime" are only visible when the user scrolls down in the Candidate Profile UI. To avoid the issues, we are asking all our Greenhouse customers to switch to the legacy profile in the Greenhouse Settings page. A link for the Settings page is provided in the upper right corner of the Candidate Profile UI

2. 20 août 2024 à 17:29 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 août 2024 à 17:29 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 22 août 2024 à 20:24 UTCresolved

   Goodtime has released a new version of the Goodtime Greenhouse extension to address the issue. Please update your current version.

1. 19 juillet 2024 à 16:07 UTCmonitoring

   Goodtime is aware of the Global IT Outage. We are closely monitoring the situation and will keep you updated

2. 22 juillet 2024 à 14:33 UTCresolved

   This incident has been resolved.

1. 18 juillet 2024 à 21:53 UTCidentified

   A recent change in Lever API had an unintended impact to our feedback form integration. The Lever engineering team is currently addressing the issue with the highest priority.

2. 19 juillet 2024 à 17:20 UTCmonitoring

   Lever has implemented a fix and we are monitoring the integration.

3. 22 juillet 2024 à 14:48 UTCresolved

   This incident has been resolved.