Historique des pannes de Grammarly

1. 14 août 2026 à 15:24 UTCinvestigating

   Nous travaillons actuellement à travers une interruption de service qui empêche certains de nos utilisateurs d'accéder à leurs documents dans le Grammarly Editor. Nous nous excusons de tout inconvénient et des mises à jour seront fournies à mesure qu'elles seront disponibles.

2. 14 août 2026 à 16:16 UTCinvestigating

   Nous continuons d'enquêter sur cette question.

3. 14 août 2026 à 17:07 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 14 août 2026 à 17:10 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 14 août 2026 à 17:57 UTCresolved

   This incident has been resolved.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 29 juillet 2026 à 17:47 UTCidentified

   Nous travaillons actuellement sur une solution pour un problème causant des performances lentes à Go. Les utilisateurs peuvent subir des retards lors du chargement, de l'édition ou de l'enregistrement de documents sur app.grammarly.com ou en utilisant Go & agents. Notre équipe s'occupe activement de la question et travaille à rétablir des performances normales le plus rapidement possible. Nous publierons une mise à jour dès que nous aurons plus d'informations. Merci de votre patience.

2. 29 juillet 2026 à 18:04 UTCmonitoring

   Un correctif a été mis en place, et nous suivons les résultats.

3. 30 juillet 2026 à 01:09 UTCresolved

   Cet incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 16 juillet 2026 à 08:59 UTCidentified

   Nous avons identifié un problème affectant l'accès aux services Grammarly via superhuman.com. Cela peut être lié à une panne temporaire d'Amazon CloudFront. Nous nous excusons de tout inconvénient et des mises à jour seront fournies à mesure qu'elles seront disponibles.

2. 16 juillet 2026 à 09:10 UTCmonitoring

   Nous avons introduit des changements temporaires pour atténuer ce problème lors de la panne de CloudFront. L'accès à Grammarly via superhuman.com devrait maintenant être restauré. Nous surveillons les résultats.

3. 16 juillet 2026 à 13:12 UTCresolved

   Amazon a résolu la panne de service CloudFront, et nos services sont de retour à la normale.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 15 mai 2026 à 16:33 UTCinvestigating

   We’re currently working through a service disruption that is preventing our users from logging in or resetting passwords. We apologize for any inconvenience, and updates will be provided as they become available.

2. 15 mai 2026 à 16:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15 mai 2026 à 16:45 UTCresolved

   This incident has been resolved.

1. 7 mai 2026 à 07:30 UTCinvestigating

   We’re currently investigating an issue with generating or downloading PDF reports in the Grammarly Editor. We apologize for any inconvenience and will provide an update as soon as possible.

2. 7 mai 2026 à 08:12 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 7 mai 2026 à 08:29 UTCresolved

   This incident has been resolved.

1. 28 avril 2026 à 14:15 UTCinvestigating

   We’re investigating an issue with Grammarly for Windows, where generative AI features don't work or the following error message appears: "No api version specified in query params." We apologize for any inconvenience and will provide updates as they become available.

2. 28 avril 2026 à 15:38 UTCresolved

   This issue has been resolved, and the error message should disappear in a couple of minutes. Thanks for your patience!

1. 10 avril 2026 à 18:42 UTCinvestigating

   We are investigating an issue that prevents some users from creating new documents in the Grammarly Editor. Affected users may see errors or find that the “New doc” button does not respond. Other Grammarly features may be slow or intermittently unavailable while we work to resolve this. Our team is actively investigating the root cause and we will share more details as they become available.

2. 10 avril 2026 à 19:47 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 10 avril 2026 à 21:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 10 avril 2026 à 22:36 UTCresolved

   This incident has been resolved.

1. 27 mars 2026 à 18:14 UTCinvestigating

   We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly. Sorry about that! We're investigating the cause and will provide an update as soon as possible.

2. 27 mars 2026 à 18:26 UTCmonitoring

   A fix has been implemented, and we're monitoring the results.

3. 27 mars 2026 à 18:31 UTCresolved

   This issue has been resolved.

1. 9 mars 2026 à 16:52 UTCinvestigating

   We are currently investigating an issue causing Grammarly's product offerings and features to work intermittently or slower than usual. We will update you as soon as we have more information. Thank you for your patience!

2. 9 mars 2026 à 17:21 UTCinvestigating

   We're continuing to investigate this issue. Some Grammarly users may have trouble logging in or see "Service unavailable" when trying to use Grammarly.

3. 9 mars 2026 à 18:53 UTCinvestigating

   We're still looking into this issue. We'll provide an update as soon as we can.

4. 9 mars 2026 à 19:15 UTCmonitoring

   We've implemented a fix, so you should be able to log in and use Grammarly and Superhuman. We're monitoring the results of this fix and will provide further updates.

5. 9 mars 2026 à 20:07 UTCresolved

   This issue has been resolved.

1. 6 février 2026 à 20:09 UTCinvestigating

   We are currently experiencing a service interruption that is preventing users from accessing the AI-powered Docs experience. Some of your documents will not be accessible at this time. Sorry about that! We're investigating the cause and will provide an update as soon as possible.

2. 6 février 2026 à 20:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6 février 2026 à 20:36 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 6 février 2026 à 20:52 UTCresolved

   This incident has been resolved.

1. 6 février 2026 à 15:02 UTCidentified

   We're experiencing an issue with some agents, such as Gmail, Outlook, Salesforce, and Jira, may be unavailable or intermittently work in Grammarly, Superhuman, and Coda. We're actively working on a fix and will provide an update as soon as one is available.

2. 6 février 2026 à 15:49 UTCresolved

   This issue has been resolved, and the functionality should be restored.

1. 5 février 2026 à 01:46 UTCidentified

   We are currently experiencing an issue affecting subscription management. New subscription creation is currently unavailable. Active subscriptions are unaffected. However, some admins may be unable to add or remove users. We are investigating and will share updates soon.

2. 5 février 2026 à 02:11 UTCidentified

   We are performing scheduled maintenance related to subscription management. During this maintenance window, new subscriptions cannot be created, and some subscription administrators may be unable to add or remove users from existing subscriptions. Existing subscriptions and active users continue to function normally. This maintenance is being performed proactively to prevent issues. We will post updates here as the maintenance progresses and confirm once it is complete.

3. 5 février 2026 à 07:38 UTCresolved

   The scheduled maintenance related to subscription management has been successfully completed. All subscription-related functionality has been fully restored. Existing subscriptions and active users were not impacted during this maintenance. Thank you for your patience.

1. 3 février 2026 à 02:51 UTCinvestigating

   Some users may experience difficulties logging in using Facebook as a sign-in method. We apologize for the inconvenience.

2. 4 février 2026 à 14:51 UTCidentified

   We are still looking into this issue. If you cannot log in via Facebook, please set a password for your account by following these steps: https://support.grammarly.com/hc/en-us/articles/360058560411. Thank you for your patience!

3. 5 février 2026 à 18:38 UTCresolved

   This incident has been resolved.

1. 30 janvier 2026 à 20:12 UTCinvestigating

   We’re currently working through a service disruption that is preventing some of our users from logging in. We apologize for any inconvenience, and updates will be provided as they become available.

2. 30 janvier 2026 à 21:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 30 janvier 2026 à 22:25 UTCresolved

   This incident has been resolved.

1. 22 janvier 2026 à 21:50 UTCidentified

   Grammarly users may experience a service interruption. We’ve identified the root cause of this issue. Please bear with us while we are working on a fix. We will keep you updated on our progress.

2. 22 janvier 2026 à 23:03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 23 janvier 2026 à 11:49 UTCmonitoring

   You should now be able to use our product offerings as expected. We will continue to monitor the situation and will share another update once the issue is fully resolved. Thank you for your patience.

4. 23 janvier 2026 à 21:46 UTCmonitoring

   Some users may still be unable to access their documents at app.grammarly.com, and our team is working to restore full access. We’ll share another update as soon as the issue is resolved. In the meantime, the service interruption has been resolved, and you can now access our product offerings as intended.

5. 24 janvier 2026 à 01:10 UTCresolved

   This incident has been resolved.

1. 21 janvier 2026 à 00:40 UTCinvestigating

   We are currently investigating this issue.

2. 21 janvier 2026 à 01:48 UTCresolved

   This incident has been resolved.

1. 20 janvier 2026 à 21:57 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 20 janvier 2026 à 22:08 UTCresolved

   This incident has been resolved.

1. 6 novembre 2025 à 22:29 UTCinvestigating

   Users are having trouble logging in at https://superhuman.com and https://app.grammarly.com websites. We are looking into the problem and will update everyone as soon as we have more information.

2. 7 novembre 2025 à 01:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 novembre 2025 à 02:00 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 7 novembre 2025 à 02:47 UTCresolved

   This incident has been resolved.

1. 23 octobre 2025 à 19:17 UTCidentified

   We are currently experiencing a service disruption that might affect the AI Grader and Citation Finder agents. We’ve identified the root cause of this issue. Please bear with us while we are working on a fix. We will keep you updated on our progress.

2. 23 octobre 2025 à 22:37 UTCresolved

   This incident has been resolved.

1. 21 octobre 2025 à 07:49 UTCmonitoring

   We're experiencing a service interruption that may affect our writing suggestions or other features. We’re restoring our text-processing infrastructure configuration. Some users may still experience reduced functionality while we complete this process.

2. 21 octobre 2025 à 08:32 UTCresolved

   This incident has been resolved.