56 Hackerone incidents · mai 2024 — official updates, affected components, duration and resolution details.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
We have identified and mitigated the issue, and are continuing to monitor the performance.
This incident has been resolved.
La plateforme HackerOne a connu une brève panne partielle et a depuis récupéré. Cependant, nous observons toujours des performances dégradées dans l'application HackerOne. Notre équipe enquête activement sur le problème.
HackerOne Platform performance has returned to normal. We are continuing to monitor the platform to ensure stability.
This incident has been resolved.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Les utilisateurs ne peuvent pas charger des pages ou recevoir des erreurs sur la plateforme. Tous les principaux paramètres ont été affectés par l'API de GraphQL, les rapports et les pages d'équipe. Cause fondamentale: AWS a connu une perturbation de la connectivité affectant plusieurs services dans nous-ouest-2, y compris EC2, Connectivité Internet.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Nous étudions actuellement la lenteur de la réponse de la plate-forme.
La plateforme est stable et la latence de réponse est surveillée.
Nous restons à l'affût de tout autre problème.
Plus tôt, certains utilisateurs ont peut-être connu des performances plus lentes que la normale sur hackerone.com. Le service a été rétabli et fonctionne normalement depuis. Nous avons identifié la cause et sommes en train de mettre en œuvre des améliorations pour prévenir la récidive.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
We are experiencing degraded performance on the H1 Platform. We are actively investiaging and will have an update shortly.
H1 Platform performance has returned to normal. We are continuing to monitor the situation.
We have idenfied the problem and are monitoring the situation while we work on resolution.
The incident has been resolved.
Users may experience degraded performance across the H1 platform. We are actively investigating the root cause.
We are seeing significant improvement in platform performance. We continue to work toward full resolution.
H1 platform performance has returned to normal. We will continue to monitor the situation closely.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
A data synchronization issue starting around 0600 UTC June 5th is preventing new data from being available to users.
A data synchronization issue is affecting graph and dashboard data and there may be gaps between tarting June 6, 2026 and the present. The data is being backfilled and will be fully available soon.
Historical data synchronization has completed and all dashboards and graphs reflect current data.
Attempts to escalate reports through HackerOne Integrations are currently failing with 500 errors.
Escalations using HackerOne Integrations appear to be functioning normally now. The team is continuing to monitor the situation.
HackerOne Integrations have been operating without issue for several hours, so this incident is marked Resolved.
Users may experience degraded performance and slow response times on the HackerOne platform. Our team is actively investigating.
We identified the issue, the HackerOne paltform is back to normal performance.
HackerOne platform performance remains stable, and this incident has been resolved.
We are currently investigating this issue.
We have identified the issue and are currently working on a solution.
The issue has been resolved and the platform's stability is restored. We are actively monitoring the platform.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently investigating the issue with search capability on hackerone.com
The search functionality is healthy again and we are monitoring the systems.
The incident has been resolved.
We have identified a potential issue with some users being unable to log in to the platform. Our engineering team has been alerted and is actively investigating to resolve the issue. We will update as soon as we have more information.
We have identified the problem and applied a fix. Platform login should function normally at this time. Thank you for your patience during this time.
We experienced elevated errors on the marketing site and login paths due to a Cloudflare service outage. Our application infrastructure stayed healthy, but requests through Cloudflare failed during their incident. No action was required on our systems. The issue resolved once Cloudflare restored normal operations.
Cloudflare is experiencing an outage that is causing the Cloudflare challenge to fail. Because of this users are currently unable to sign in to hackerone.com. Existing sessions can still be used and all other platform functionality that does not rely on the Cloudflare challenge continues to operate normally.
A temporary fix has been implemented. Users are able to log in again.
This incident has been resolved.
We've experienced some issues with Hai tool invocations. The issue has been mitigated.
We are currently experiencing issues with HackerOne analytics data.
Backfill is in progress and freshness will improve as it completes; we’ll update once fully current.
All data from the start of the incident through today has been fully restored. Latency still affected - expected to return to normal levels later today.
This incident has been resolved.
Degraded performance - Platform
Platform stable; investigation ongoing
We're continuing to monitor our platform.
This incident has been resolved.
API not working post release
Rolled back last release
HackerOne Application and API services are down.
We are aware of this issue and investigating.
We're seeing the system recover and we are monitoring.
A mitigation has been put in place and we are continuing to monitor.