Historique des pannes de Imagine Learning

1. 1 septembre 2026 à 19:16 UTCinvestigating

   Notre équipe enquête activement sur un problème touchant les utilisateurs d'Imagine Math. Les utilisateurs de pré-K à la 2e classe peuvent ressentir un message d'erreur après leur connexion. Nous nous excusons pour le désagrément et fournirons une mise à jour bientôt.

2. 1 septembre 2026 à 19:35 UTCidentified

   Notre équipe a identifié la cause du problème et se prépare à déployer une solution. Nous continuerons d'actualiser les progrès.

3. 1 septembre 2026 à 19:42 UTCmonitoring

   Notre équipe a mis en place une solution, et nous sommes en train de surveiller activement pour éviter d'autres problèmes. Merci de votre patience.

4. 1 septembre 2026 à 20:29 UTCresolved

   Nous sommes heureux de signaler que les utilisateurs devraient maintenant pouvoir reprendre leurs activités sans difficulté. Nous nous excusons pour le désagrément précédent.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 28 août 2026 à 15:11 UTCinvestigating

   Notre équipe enquête activement sur un problème touchant les utilisateurs d'Imagine EdgeEX. Les éducateurs voient des alertes de classement pour certaines activités terminées. Nous nous excusons pour le désagrément et fournirons une mise à jour bientôt.

2. 28 août 2026 à 15:25 UTCidentified

   Notre équipe a identifié la cause du problème et se prépare à déployer une solution. Nous continuerons d'actualiser les progrès.

3. 28 août 2026 à 19:55 UTCmonitoring

   Notre équipe a mis en place une solution, et nous sommes en train de surveiller activement pour éviter d'autres problèmes. Merci de votre patience.

4. 28 août 2026 à 22:22 UTCresolved

   Nous sommes heureux de signaler que les utilisateurs devraient maintenant pouvoir reprendre leurs activités sans difficulté. Nous nous excusons pour le désagrément précédent.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 10 août 2026 à 18:50 UTCinvestigating

   Notre équipe enquête activement sur un problème touchant les utilisateurs d'Imagine Español. Tout utilisateur commençant de nouvelles leçons verra des erreurs. Nous nous excusons pour le désagrément et fournirons une mise à jour bientôt.

2. 10 août 2026 à 19:43 UTCinvestigating

   We are continuing to investigate this issue.

3. 10 août 2026 à 19:44 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 23 juillet 2026 à 16:28 UTCinvestigating

   Notre équipe enquête activement sur un problème touchant les utilisateurs d'Imagine Edgenuity. Les étudiants utilisant le navigateur de verrouillage Proctorio sont en bas Les étudiants dans les districts avec le navigateur de verrouillage Proctorio activé sont incapables de lancer Quizzes, Tests, et Examens. Proctorio mettra à jour sous peu sa page d'état : https://uptime.proctorio.com/

2. 23 juillet 2026 à 17:48 UTCinvestigating

   Notre équipe n'a pas encore identifié la cause du problème à l'extrémité Proctorio. Nous continuerons de vous informer des progrès réalisés. Pour l'instant, nous observons la panne de Proctorio en utilisant un service de surveillance indépendant: https://statusgator.com/services/proctorio Votre patience est appréciée.

3. 23 juillet 2026 à 19:00 UTCinvestigating

   Nous continuons d'enquêter sur cette question.

4. 23 juillet 2026 à 20:22 UTCresolved

   Nous sommes heureux de signaler que les utilisateurs devraient maintenant pouvoir reprendre leurs activités sans difficulté. Nous nous excusons pour le désagrément précédent.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 6 juillet 2026 à 15:15 UTCinvestigating

   Our team is actively investigating an issue impacting Educators and Administrators of Imagine Odysseyware. Educators and Administrators cannot view messages, and some educators cannot view Student Alerts. We apologize for the inconvenience and will provide an update soon.

2. 6 juillet 2026 à 16:56 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 6 juillet 2026 à 18:08 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 1 juillet 2026 à 13:35 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine EdgeEX. Some of the students are facing delays and errors while performing their actions. We apologize for the inconvenience and will provide an update soon.

2. 1 juillet 2026 à 13:55 UTCinvestigating

   We are continuing to investigate this issue.

3. 1 juillet 2026 à 14:33 UTCmonitoring

   A fix has been implemented and we are monitoring its results.

4. 1 juillet 2026 à 17:05 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 15 juin 2026 à 16:04 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity. Some users are experiencing issues with login, slowness, or erros. We apologize for the inconvenience and will provide an update soon.

2. 15 juin 2026 à 16:21 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 17 juin 2026 à 21:02 UTCmonitoring

   Isolated incidents where some users experience issues with login, slowness, or errors.

4. 18 juin 2026 à 22:12 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 2 juin 2026 à 17:33 UTCinvestigating

   Our team is actively investigating an issue impacting users of IL Classroom products. The assignment page is loading slowly for teachers. We apologize for the inconvenience and will provide an update soon.

2. 2 juin 2026 à 18:49 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 29 mai 2026 à 23:33 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine EdgeEX. Students cannot open activities. We apologize for the inconvenience and will provide an update soon.

2. 29 mai 2026 à 23:43 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 29 mai 2026 à 23:48 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 26 mai 2026 à 17:51 UTCinvestigating

   Our team is actively investigating an issue for Imagine Illustrative Mathematics specific to 6-8. Users cannot access the product. We apologize for the inconvenience and will provide an update soon.

2. 26 mai 2026 à 18:18 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 26 mai 2026 à 18:18 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 26 mai 2026 à 18:28 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 20 mai 2026 à 16:55 UTCinvestigating

   Our team is actively investigating an issue impacting Instructional Services and Academies. Some students receive an error message when they attempt to open Imagine Edgenuity courses. Users can clear their browser cookies to resolve this situation temporarily. The team is preparing a more permanent solution as well. We apologize for the inconvenience and will provide an update soon.

2. 21 mai 2026 à 18:19 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 21 mai 2026 à 19:29 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 7 mai 2026 à 17:30 UTCinvestigating

   Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom. Users cannot log in. We apologize for the inconvenience and will provide an update soon.

2. 7 mai 2026 à 17:41 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 7 mai 2026 à 19:03 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 30 avril 2026 à 16:21 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity, Imagine EdgeEX. Students and teacher are experiencing errors. We apologize for the inconvenience and will provide an update soon.

2. 30 avril 2026 à 22:45 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 29 avril 2026 à 16:16 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine MyPath and Imagine Español. Imagine MyPath student usage reports and Imagine Español growth reports are not displaying accurate information. We apologize for the inconvenience and will provide an update soon.

2. 29 avril 2026 à 16:42 UTCidentified

   Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

3. 29 avril 2026 à 18:51 UTCmonitoring

   Reporting data generated going forward is now accurate. Any missing or incorrect data from the period beginning Saturday, April 25 through today will be backfilled and corrected by end of day Friday, May 1. Thank you for your patience.

4. 3 mai 2026 à 17:02 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 24 avril 2026 à 15:13 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity. Educators - Some Imagine Edgenuity courses have scoring alerts appearing for uncounted or auto-graded activities. We apologize for the inconvenience and will provide an update soon.

2. 24 avril 2026 à 15:14 UTCidentified

   Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

3. 24 avril 2026 à 17:34 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

4. 24 avril 2026 à 18:13 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 9 avril 2026 à 19:21 UTCinvestigating

   Schedules are currently not running. Our team is actively working to restore functionality. We’ll share an update as soon as more information is available.

2. 17 avril 2026 à 00:14 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 9 avril 2026 à 14:36 UTCinvestigating

   Our team is actively investigating an issue impacting users of Twig Science. Users may experience intermittent issues with accessing class data within the Twig Science Product. We apologize for the inconvenience and will provide an update soon.

2. 9 avril 2026 à 14:53 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 9 avril 2026 à 16:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 9 avril 2026 à 16:01 UTCresolved

   This incident has been resolved.

1. 8 avril 2026 à 14:26 UTCidentified

   Our team is actively investigating an issue impacting users of multiple products. Changes to rosters made within the last 12 hours may not yet be reflected across some Imagine Learning products. We apologize for the inconvenience and will provide an update soon.

2. 8 avril 2026 à 14:59 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 avril 2026 à 11:44 UTCresolved

   This incident has been resolved.

1. 6 avril 2026 à 18:47 UTCinvestigating

   Our team is actively investigating an issue impacting Imagine Edgenuity. Schedules created by Administrators are not running. We apologize for the inconvenience and will provide an update soon.

2. 6 avril 2026 à 23:16 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 6 avril 2026 à 17:57 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity and Imagine Purpose 6–12. Students and Educators may experience intermittent errors, slow performance, and unexpected logouts. We apologize for the inconvenience and will provide an update soon.

2. 6 avril 2026 à 18:40 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 6 avril 2026 à 23:16 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.